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computercare

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  1. THANK YOU for that tip -- much more helpful than most of the crack-ho suggestions (deflections) listed above. Didn't think about a corrupt profile causing this issue. What's weird is that everything else seems to work normally except for the MBAM update.
  2. We've seen four unrelated PCs -- one running 7, one running Vista, and one running Windows 8.1. -- all having mbytes issues this morning. It stopped working on my personal PC also. All installs are legal lifetime installs. The Win Vista will not update at all -- it crashes when you attempt to update. I have run Malwarebytes cleaner and reinstalled, and the same problem reappeared. Malware has all been cleaned off the Vista -- the other three PCs were clean. Anyone have any ideas what's up? Thanks.
  3. Just had three beers. I am much more calm now.
  4. THANK YOU posters for validating this issue. I was beginning to think it was me. And supreme kudos to the Malwarebytes team for looking into this. I'm sure it's something silly that can be tweaked in an update. Full protection in XP worked fine up until about the first week of March. We were still on 1.70 then. I don't recall a version update other than 1.75 the other day. BTW -- interesting fact, 30-40% of the PCs we have seen this year are still running XP.
  5. We have had the same exact issue with at least 10 Windows XP PCs. The memory usage is fine. But no matter if the box has a P4 single-core 2.4 or a quad-core i5, the CPU at runs 50-100% for several minutes upon booting, which makes me as a technician look like a schmuck. It doesn't seem to be an issue with Win 7. I have had to uninstall it each time, refund my customer's $29 purchase, and use a competing product. Help!
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