jeanmimigab

Hi all, @daledoc1 & Haider your feelings was very good,the guilty was KAV, all is OK now, last update process was a success ! Thank so much for your help Best regards Jean-michel

hello, OK, I will do further tests to see if I have forgotten something Thank you for all ! Regards

EDIT: user has given some news: he ise located in Tunisia (north Affrica) and he is plugged to an ADSL router model "smc" ( i dont know this model) have a good Sunday Regards

hello daledoc1, yes it is malware-related, (rogue "System Tool" ) here is the topic http://forum.zebulon.fr/aidez-moi-svp-chev...er-t182008.html rogue was killed, bad proxi settings disabled, and all the malware items are now out of the system ( so i think) may be i forgot something ! regards

Hello Haider, thanck you for your reply... 1.OS is Windows XP Professional Edition Service Pack 3 2.For the installed security product, there is: only an anti-virus software "Kaspersky Anti-Virus 2009" (without firewall ) The Windows firewall is turned off since the beginning 3.Mbam version is Malwarebytes' Anti-Malware 1.50.1.1100 but update definition is #5363 4.For the router, i am waiting some news from the user but i beleive he is connect behind an operator box (like 99% of French users). have a very good Sunday Regards

Hi all i am helping a french user, he can not perform an update after installing Malwabebyte's. He have an error message "program_error_updating (12002,0,winhttprecieveresponse)" The user turned off his firewall before to try the update process. I tryed to fix this problem by using process with "Mbam-clean.exe" and this second process But nothing to do, update process did not work correctly after that, the user downloaded and ran the file "mbam-rules.exe" but the definition base didn't change (#5363) exuse me for writings faults please, let me know if you have an idea i wish happy new year to the Mbam team regards

ok, thank you

Hi all, C:\Users\Public\Desktop\Antivirus Personnel 2009 Edition 2010.lnk (Rogue.AntiVirus) -> Quarantined and deleted successfully. Antivirus Personnel 2009 is an antivirus software (from Micro application) http://www.microapp.com/logiciel_antivirus..._2010_2225.html link of the log http://www.commentcamarche.net/forum/affic...alware-doctor#4 your point of view ? Best regards

hello noknojon I follow your instructions and i come back for tell you more about the continuation Thank you, have a good day regards

hi all, I have a little problem... During a quick scan, malwarebytes blocks every time on this file >> C:\Windows\system32\config\SECURITY.LOG1 or C:\Windows\system32\config\SECURITY.LOG2 and the scan can not finish. What can i do for fix this problem please ? Thank you, regards

hello nosirrah The FP is fix,the last logs is correct .... Thank you Regards.

Hi Nosirrah, Thank you,we will do a new scan with a current update I would hold you to inform .... Regards.

hello every body... please,i need your point of view about this detection on a French OS C:\Program Files\K-Lite Codec Pack\Tools\CodecTweakTool.exe (Adware.SearchIt99) -> No action taken. there are two scan reports,the first one was run in "Normal mode" and the second in "developer mode" if you whant to see more... http://forum.telecharger.01net.com/microhe...tml#post5757727 excuse me for the writing faults ( i post from France) thank you for your help.. Regards.

hello exile360, Nossirah and everybody je vous souhaite ainsi qu'a toute l'

thank you exile360 I'll be back in this topic the December 31 to wich you to "a Happy New Year" for you and your team,Promise...