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kilroy7474

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  1. Symptom: Multiple unwanted HomePage tabs in Google Chrome Machine: Acer AspireRevo AR3700-U3002 desktop OS: Windows 7 Home Premium (64 bit) Browsers: Chrome, Firefox, Internet Explorer Symptom only occurs in Chrome Browser History: Apparent source of problems came with download of an application; although I declined all options for add-ins, toolbars, etc., I still got three - Conduit search bar 10.16.0.0; InternetHelper 3.1 10.19.2.505 extension; WhiteSmoke New 10.19.2.505 . The offending download was done using Chrome, but I discovered that all three browsers were similarly modified, even though Firefox and IE were not currently open. I tried DISABLING the various extensions in each browser, but they were re-enabled when the browser was closed and subsequently re-opened. I then UNINSTALLED each of the problem programs via the Control Panel. This was not successful either. The problems re-appeared when the desktop was re-booted. Next, I searched in the ApplicationData folder and found a Conduit folder, which I DELETED. This seems to have fixed my problems with Firefox and Internet Explorer. I should mention here that up to this point, each time I loaded Firefox, my Avast AV program sounded an alarm and reported blocking a dangerous program. Chrome was almost fixed, but but I am left with the symptom mentioned above. I also noted that the same problems were occurring on my Windows XP laptop, and were mitigated when I found and deleted the Conduit folder in the AppData folder, and it was here that I first encountered the loading of an extra home page tab. The experience with the desktop was a little different because in my thrashings trying to get rid of the conduit virus (YES, IT IS A VIRUS!), I ended up disabling Chrome so that it would no longer load, even though I had not uninstalled it. After removing the last vestige of Conduit from the desktop, I reinstalled Chrome, and it seemed to work fine. However, the next time I launched Chrome on my laptop, I was now up to 3 homepage tabs. It is now up to 4, and it happens on both machines! I must conclude that Conduit did something to the Registry (in both machines) which is causing this behavior. I can find no mention of this behavior using online searches or your forums. This is much more than just adware, it is malware and/or a virus, yet neither Avast or Malwarebytes blocked it. Why not?
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