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Porthos last won the day on May 7
Porthos had the most liked content!
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3,677 ExcellentAbout Porthos
- Birthday 05/11/1967
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Location
San Antonio Texas
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Porthos started following Malwarebytes installation failed: "The installation failed to start." , Please unblock "aestheticnow.com" , IObit Uninstaller and 4 others
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This is a browser guard exclusive block. I have moved your post to the correct section so the Browser Guard team can address it.
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There are better uninstallers like Revo and Geek. https://www.revouninstaller.com/products/revo-uninstaller-free/ https://geekuninstaller.com/ I would avoid all IOBit products.
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If you're having issues with Malwarebytes Browser Guard you may want to try to update the program manually. Click on the extension icon If you can not see the Browser Guard icon in the browser toolbar, click the puzzle icon and unhide or pin the icon. Click the Kebab Menu -> then Support Click the Check for database updates button If still having an issue then click Clear Browser Guard Storage, Restart the Browser, and check for Database Updates again
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This is a Browser Guard exclusive "Heuristic" block
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Example image of where to click to attach files when posting your reply
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That link is bad, attach it here like you did the one from Virus total
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@amgdigitalagency Do you have a screenshot of the block from Malwarebytes? I do not see any blocks.
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Software conflict - Malwarebytes-Kaspersky Plus
Porthos replied to BeeGeemb's topic in Malwarebytes for Windows Support Forum
@BeeGeemb Please do the following so that we may take a closer look at your system. Disable-Fast-Startup https://forums.malwarebytes.com/topic/299350-disable-fast-startup/ Then please restart the computer and then do the following. WARNING: Do Not click the Repair option under Advanced unless requested by a Malwarebytes support agent or authorized helper NOTE: The tools and the information obtained are safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system. Download the Malwarebytes Support Tool In your Downloads folder, open the mb-support-x.x.x.xxx.exe file In the User Account Control pop-up window, click Yes to continue the installation Run the MBST Support Tool. The tool also downloads and runs a file called FRSTEnglish. Please allow it to run. In the left navigation pane of the Malwarebytes Support Tool, click Advanced In the Advanced Options, click Gather Logs. A status diagram displays the tool is Getting logs from your machine A zip file named mbst-grab-results.zip will be saved to the Desktop or on the hidden Public desktop (usually C:\Users\Public\Desktop), please upload that file on your next reply Thank you -
Software conflict - Malwarebytes-Kaspersky Plus
Porthos replied to BeeGeemb's topic in Malwarebytes for Windows Support Forum
Which is more important to you? Malwarebytes or Kaspersky? -
Something keeps coming back.
Porthos replied to Bronson1979's topic in Windows Malware Removal Help & Support
@Bronson1979 Although I will not be directly assisting you, a malware removal expert will be along to assist after you do the following. Let's get the info to get the process started. Be aware it will take many steps and scans to fully remove malware. Please respond to all future instructions from your helper in a timely manner. Let's go ahead and run a couple of scans and get some updated logs from your system. Please read the entire post below before starting so that you're more familiar with the process Then follow each step in the order provided. Unless otherwise asked, please attach all logs Please make the following system changes: Please pay close attention the the instructions in all of the following links. If you have not done so already - Enable System Protection and create a NEW System Restore Point Temporarily disable your antivirus real-time protection or other security software first only if it blocks or interferes with the scans or downloads.. Make sure to turn it back on once the scans are completed Temporarily disable Microsoft SmartScreen to download software below only if needed. Make sure to turn it back on once the downloads are completed Disable-Fast-Startup Show-Hidden-Folders-Files-Extensions Please run the following scans: Please pay close attention the the instructions in all of the following links. Click the following link and run a Scan with AdwCleaner Click the following link and run a Scan with Malwarebytes RESTART the computer Click the following link and run a Scan with Farbar Recovery Scan Tool Example image of where to click to attach files when posting your reply Then be patient for the next expert to take your case. Thank you -
@steveheinz I suggest changing all of your website passwords and enabling 2FA wherever possible. Also suggest checking your email address here. https://haveibeenpwned.com/