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debimorgan

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  1. I can't find anything online about this virus or malware or whatever it is. The event occurred when I opened an excel spreadsheet. The virus or whatever it is turned all my excel spreadsheet files into application files and when you click on one of the files, it says ciayeah.exe cannot be found. The modify date was the same on every file in my spreadsheet folder and the time is when I opened a worksheet. I think my Norton may have deleted the actual exe file when it scanned, but the damage was already done. It put all my original excel files into a hidden directory called "Hidden" (retaining the .xml file extension) and created another directory called "Private", as well as creating duplicate but hidden folders for "My Music", "My Pictures" and "Favorites". When I clicked on any of these hidden folders, I got a message that "ciayeah.exe not found." I deleted all the files and directories, but Norton still found the ciayeah.exe file this morning and deleted it again. I also cleaned my registry. Fortunately I had a backup, but has anyone else experienced this? Will the file keep returning? Is there anything else I need to do or a software that I need besides Malware and Norton - or a BETTER software to keep this from happening again?
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