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izzymiranda

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  1. Error message: PROGRAM_ERROR_UPDATING everytime I run the Chameleon for firefox.pif my internet connection is disabled, and it is only on the laptop because my desktop is still connected.
  2. I tried running Malwarebytes through Chameleon and it would either give me an error message or it wouldn't run at all with the following: firefox.com, firefox.pif, firefox.scr, iexplore.exe, winlogon.exe, rundll32.exe However, I was able to do the other scan and here are the logs... attach log . UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT . DDS (Ver_2011-08-26.01) . . ==== Installed Programs ====================== . Acrobat.com Adobe Acrobat 9 Pro - English, Français, Deutsch Adobe Acrobat 9.5.0 - CPSID_83708 Adobe AIR Adobe Anchor Service CS4 Adobe Asset Services CS4 Adobe Bridge CS4 Adobe CMaps CS4 Adobe Color - Photoshop Specific CS4 Adobe Color EU Extra Settings CS4 Adobe Color JA Extra Settings CS4 Adobe Color NA Recommended Settings CS4 Adobe Color Video Profiles CS CS4 Adobe Creative Suite 4 Design Premium Adobe CSI CS4 Adobe Default Language CS4 Adobe Device Central CS4 Adobe Dreamweaver CS4 Adobe Drive CS4 Adobe Dynamiclink Support Adobe ExtendScript Toolkit CS4 Adobe Extension Manager CS4 Adobe Fireworks CS4 Adobe Flash CS4 Adobe Flash CS4 Extension - Flash Lite STI en Adobe Flash CS4 STI-en Adobe Flash Player 10 ActiveX Adobe Flash Player 11 Plugin Adobe Fonts All Adobe Illustrator CS4 Adobe InDesign CS4 Adobe InDesign CS4 Application Feature Set Files (Roman) Adobe InDesign CS4 Common Base Files Adobe InDesign CS4 Icon Handler Adobe Linguistics CS4 Adobe Media Encoder CS4 Adobe Media Encoder CS4 Importer Adobe Media Player Adobe Output Module Adobe PDF Library Files CS4 Adobe Photoshop CS4 Adobe Photoshop CS4 Support Adobe Search for Help Adobe Service Manager Extension Adobe Setup Adobe SGM CS4 Adobe SING CS4 Adobe Type Support CS4 Adobe Update Manager CS4 Adobe Version Cue CS4 Server Adobe WinSoft Linguistics Plugin Adobe XMP Panels CS4 AdobeColorCommonSetCMYK AdobeColorCommonSetRGB Apple Application Support Apple Mobile Device Support Apple Software Update Bonjour Broadcom 440x 10/100 Integrated Controller Browser Defender 4.0 Compatibility Pack for the 2007 Office system Conexant D110 MDC V.92 Modem Connect Critical Update for Windows Media Player 11 (KB959772) DivX Plus Web Player Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595) Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484) Hotfix for Windows Media Format 11 SDK (KB929399) Hotfix for Windows Media Player 11 (KB939683) Hotfix for Windows XP (KB2158563) Hotfix for Windows XP (KB2443685) Hotfix for Windows XP (KB2633952) Hotfix for Windows XP (KB915800-v4) Hotfix for Windows XP (KB952287) Hotfix for Windows XP (KB954550-v5) Hotfix for Windows XP (KB961118) Hotfix for Windows XP (KB970653-v3) Hotfix for Windows XP (KB976098-v2) Hotfix for Windows XP (KB979306) Hotfix for Windows XP (KB981793) HP Deskjet 6900 series Intel® Graphics Media Accelerator Driver for Mobile Intel® PROSet/Wireless Software iPod To Computer Transfer 5.5 iTunes Jane's Hotel Java 6 Update 14 kuler Malwarebytes Anti-Malware version 1.60.1.1000 mCore mDriver mDrWiFi mHlpDell Microsoft .NET Framework 1.1 Microsoft .NET Framework 1.1 Security Update (KB2656353) Microsoft .NET Framework 1.1 Security Update (KB979906) Microsoft .NET Framework 2.0 Service Pack 2 Microsoft .NET Framework 3.0 Service Pack 2 Microsoft .NET Framework 3.5 SP1 Microsoft Compression Client Pack 1.0 for Windows XP Microsoft Internationalized Domain Names Mitigation APIs Microsoft National Language Support Downlevel APIs Microsoft Office File Validation Add-In Microsoft Office Professional Edition 2003 Microsoft Silverlight Microsoft User-Mode Driver Framework Feature Pack 1.0 mIWA mLogView mMHouse Move Media Player Mozilla Firefox 10.0.2 (x86 en-US) mPfMgr mPfWiz mProSafe mSCfg mSSO MSXML 4.0 SP2 (KB954430) MSXML 4.0 SP2 (KB973688) MSXML 6.0 Parser mWlsSafe mWMI mZConfig OGA Notifier 2.0.0048.0 PC Tools Spyware Doctor with AntiVirus 9.0 PDF Settings CS4 Photoshop Camera Raw Pixel Bender Toolkit QFolder QuickTime RealNetworks - Microsoft Visual C++ 2008 Runtime RealPlayer RealUpgrade 1.1 Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424) Security Update for Microsoft Windows (KB2564958) Security Update for Windows Internet Explorer 7 (KB938127-v2) Security Update for Windows Internet Explorer 7 (KB956390) Security Update for Windows Internet Explorer 7 (KB958215) Security Update for Windows Internet Explorer 7 (KB961260) Security Update for Windows Internet Explorer 7 (KB963027) Security Update for Windows Internet Explorer 7 (KB972260) Security Update for Windows Internet Explorer 8 (KB2183461) Security Update for Windows Internet Explorer 8 (KB2360131) Security Update for Windows Internet Explorer 8 (KB2416400) Security Update for Windows Internet Explorer 8 (KB2510531) Security Update for Windows Internet Explorer 8 (KB2544521) Security Update for Windows Internet Explorer 8 (KB2618444) Security Update for Windows Internet Explorer 8 (KB2647516) Security Update for Windows Internet Explorer 8 (KB971961) Security Update for Windows Internet Explorer 8 (KB972260) Security Update for Windows Internet Explorer 8 (KB974455) Security Update for Windows Internet Explorer 8 (KB976325) Security Update for Windows Internet Explorer 8 (KB978207) Security Update for Windows Internet Explorer 8 (KB981332) Security Update for Windows Internet Explorer 8 (KB982381) Security Update for Windows Media Player (KB2378111) Security Update for Windows Media Player (KB952069) Security Update for Windows Media Player (KB954155) Security Update for Windows Media Player (KB968816) Security Update for Windows Media Player (KB973540) Security Update for Windows Media Player (KB975558) Security Update for Windows Media Player (KB978695) Security Update for Windows Media Player 11 (KB936782) Security Update for Windows Media Player 11 (KB954154) Security Update for Windows Search 4 - KB963093 Security Update for Windows XP (KB2079403) Security Update for Windows XP (KB2115168) Security Update for Windows XP (KB2121546) Security Update for Windows XP (KB2160329) Security Update for Windows XP (KB2229593) Security Update for Windows XP (KB2259922) Security Update for Windows XP (KB2279986) Security Update for Windows XP (KB2286198) Security Update for Windows XP (KB2296011) Security Update for Windows XP (KB2296199) Security Update for Windows XP (KB2347290) Security Update for Windows XP (KB2360937) Security Update for Windows XP (KB2387149) Security Update for Windows XP (KB2393802) Security Update for Windows XP (KB2412687) Security Update for Windows XP (KB2419632) Security Update for Windows XP (KB2423089) Security Update for Windows XP (KB2436673) Security Update for Windows XP (KB2440591) Security Update for Windows XP (KB2443105) Security Update for Windows XP (KB2476490) Security Update for Windows XP (KB2478960) Security Update for Windows XP (KB2478971) Security Update for Windows XP (KB2479943) Security Update for Windows XP (KB2481109) Security Update for Windows XP (KB2483185) Security Update for Windows XP (KB2485663) Security Update for Windows XP (KB2506212) Security Update for Windows XP (KB2507618) Security Update for Windows XP (KB2507938) Security Update for Windows XP (KB2508429) Security Update for Windows XP (KB2509553) Security Update for Windows XP (KB2535512) Security Update for Windows XP (KB2536276-v2) Security Update for Windows XP (KB2544893-v2) Security Update for Windows XP (KB2566454) Security Update for Windows XP (KB2567680) Security Update for Windows XP (KB2570222) Security Update for Windows XP (KB2570947) Security Update for Windows XP (KB2584146) Security Update for Windows XP (KB2585542) Security Update for Windows XP (KB2592799) Security Update for Windows XP (KB2598479) Security Update for Windows XP (KB2603381) Security Update for Windows XP (KB2618451) Security Update for Windows XP (KB2619339) Security Update for Windows XP (KB2620712) Security Update for Windows XP (KB2624667) Security Update for Windows XP (KB2631813) Security Update for Windows XP (KB2633171) Security Update for Windows XP (KB2639417) Security Update for Windows XP (KB2646524) Security Update for Windows XP (KB2660465) Security Update for Windows XP (KB2661637) Security Update for Windows XP (KB923561) Security Update for Windows XP (KB923789) Security Update for Windows XP (KB938464) Security Update for Windows XP (KB941569) Security Update for Windows XP (KB946648) Security Update for Windows XP (KB950762) Security Update for Windows XP (KB950974) Security Update for Windows XP (KB951066) Security Update for Windows XP (KB951376-v2) Security Update for Windows XP (KB951698) Security Update for Windows XP (KB951748) Security Update for Windows XP (KB952004) Security Update for Windows XP (KB952954) Security Update for Windows XP (KB954211) Security Update for Windows XP (KB954459) Security Update for Windows XP (KB954600) Security Update for Windows XP (KB955069) Security Update for Windows XP (KB956391) Security Update for Windows XP (KB956572) Security Update for Windows XP (KB956744) Security Update for Windows XP (KB956802) Security Update for Windows XP (KB956803) Security Update for Windows XP (KB956841) Security Update for Windows XP (KB956844) Security Update for Windows XP (KB957097) Security Update for Windows XP (KB958644) Security Update for Windows XP (KB958687) Security Update for Windows XP (KB958690) Security Update for Windows XP (KB958869) Security Update for Windows XP (KB959426) Security Update for Windows XP (KB960225) Security Update for Windows XP (KB960715) Security Update for Windows XP (KB960803) Security Update for Windows XP (KB960859) Security Update for Windows XP (KB961371) Security Update for Windows XP (KB961373) Security Update for Windows XP (KB961501) Security Update for Windows XP (KB968537) Security Update for Windows XP (KB969059) Security Update for Windows XP (KB969947) Security Update for Windows XP (KB970238) Security Update for Windows XP (KB970430) Security Update for Windows XP (KB971468) Security Update for Windows XP (KB971486) Security Update for Windows XP (KB971557) Security Update for Windows XP (KB971633) Security Update for Windows XP (KB971657) Security Update for Windows XP (KB972270) Security Update for Windows XP (KB973346) Security Update for Windows XP (KB973354) Security Update for Windows XP (KB973507) Security Update for Windows XP (KB973525) Security Update for Windows XP (KB973869) Security Update for Windows XP (KB973904) Security Update for Windows XP (KB974112) Security Update for Windows XP (KB974318) Security Update for Windows XP (KB974392) Security Update for Windows XP (KB974571) Security Update for Windows XP (KB975025) Security Update for Windows XP (KB975467) Security Update for Windows XP (KB975560) Security Update for Windows XP (KB975561) Security Update for Windows XP (KB975562) Security Update for Windows XP (KB975713) Security Update for Windows XP (KB977165) Security Update for Windows XP (KB977816) Security Update for Windows XP (KB977914) Security Update for Windows XP (KB978037) Security Update for Windows XP (KB978251) Security Update for Windows XP (KB978262) Security Update for Windows XP (KB978338) Security Update for Windows XP (KB978542) Security Update for Windows XP (KB978601) Security Update for Windows XP (KB978706) Security Update for Windows XP (KB979309) Security Update for Windows XP (KB979482) Security Update for Windows XP (KB979559) Security Update for Windows XP (KB979683) Security Update for Windows XP (KB979687) Security Update for Windows XP (KB980195) Security Update for Windows XP (KB980218) Security Update for Windows XP (KB980232) Security Update for Windows XP (KB980436) Security Update for Windows XP (KB981322) Security Update for Windows XP (KB981852) Security Update for Windows XP (KB981957) Security Update for Windows XP (KB981997) Security Update for Windows XP (KB982132) Security Update for Windows XP (KB982214) Security Update for Windows XP (KB982665) Security Update for Windows XP (KB982802) Suite Shared Configuration CS4 TBS WMP Plug-in Update for Microsoft .NET Framework 3.5 SP1 (KB963707) Update for Windows Internet Explorer 8 (KB972636) Update for Windows Internet Explorer 8 (KB976662) Update for Windows Internet Explorer 8 (KB976749) Update for Windows Internet Explorer 8 (KB980182) Update for Windows XP (KB2141007) Update for Windows XP (KB2345886) Update for Windows XP (KB2467659) Update for Windows XP (KB2541763) Update for Windows XP (KB2641690) Update for Windows XP (KB898461) Update for Windows XP (KB943729) Update for Windows XP (KB951978) Update for Windows XP (KB955759) Update for Windows XP (KB955839) Update for Windows XP (KB967715) Update for Windows XP (KB968389) Update for Windows XP (KB971029) Update for Windows XP (KB971737) Update for Windows XP (KB973687) Update for Windows XP (KB973815) VC80CRTRedist - 8.0.50727.4053 VLC media player 1.1.11 WebFldrs XP Windows Genuine Advantage Notifications (KB905474) Windows Genuine Advantage Validation Tool (KB892130) Windows Internet Explorer 7 Windows Internet Explorer 8 Windows Media Format 11 runtime Windows Media Player 11 Windows Search 4.0 WinZip 12.0 Xvid Video Codec . ==== Event Viewer Messages From Past Week ======== . 3/3/2012 9:53:19 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service wuauserv with arguments "" in order to run the server: {E60687F7-01A1-40AA-86AC-DB1CBF673334} 3/3/2012 9:32:37 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service MDM with arguments "" in order to run the server: {0C0A3666-30C9-11D0-8F20-00805F2CD064} 3/3/2012 9:12:56 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: Fips intelppm 3/3/2012 9:11:48 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF} 3/3/2012 9:06:05 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the IMAPI CD-Burning COM Service service to connect. 3/3/2012 9:06:05 PM, error: Service Control Manager [7000] - The IMAPI CD-Burning COM Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 3/3/2012 2:53:17 AM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: PCIIde 3/3/2012 11:53:15 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: Fips intelppm PCTSD 3/3/2012 11:38:49 PM, error: PCTCore [280] - The item store is corrupted: @5512. 3/3/2012 10:37:34 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service StiSvc with arguments "" in order to run the server: {A1F4E726-8CF1-11D1-BF92-0060081ED811} 3/1/2012 9:40:40 AM, error: DCOM [10005] - DCOM got error "%1053" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39} 3/1/2012 9:40:39 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Windows Search service to connect. 3/1/2012 9:40:39 AM, error: Service Control Manager [7000] - The Windows Search service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 2/29/2012 9:37:11 PM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the stisvc service. 2/29/2012 11:29:58 AM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the Netman service. . ==== End Of File =========================== dds . DDS (Ver_2011-08-26.01) - NTFSx86 Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_14 Run by User at 9:10:29 on 2012-03-06 Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.503.149 [GMT -8:00] . AV: PC Tools Spyware Doctor with AntiVirus *Enabled/Updated* {D3C23B96-C9DC-477F-8EF1-69AF17A6EFF6} . ============== Running Processes =============== . C:\WINDOWS\system32\svchost -k DcomLaunch svchost.exe C:\WINDOWS\System32\svchost.exe -k netsvcs C:\Program Files\Intel\Wireless\Bin\EvtEng.exe C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe svchost.exe svchost.exe C:\WINDOWS\system32\spoolsv.exe svchost.exe C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Program Files\PC Tools\PC Tools Security\BDT\BDTUpdateService.exe svchost.exe C:\Program Files\Java\jre6\bin\jqs.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\WINDOWS\system32\HPZipm12.exe C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe C:\Program Files\PC Tools\PC Tools Security\pctsAuxs.exe C:\WINDOWS\system32\WgaTray.exe C:\WINDOWS\Explorer.EXE C:\Program Files\PC Tools\PC Tools Security\pctsSvc.exe C:\WINDOWS\system32\rundll32.exe C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe C:\WINDOWS\system32\hkcmd.exe C:\WINDOWS\system32\igfxpers.exe C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe C:\Program Files\Java\jre6\bin\jusched.exe C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe C:\WINDOWS\system32\igfxsrvc.exe C:\Program Files\iTunes\iTunesHelper.exe C:\program files\real\realplayer\update\realsched.exe C:\Program Files\PC Tools\PC Tools Security\pctsGui.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Windows Desktop Search\WindowsSearch.exe c:\program files\real\realplayer\RealPlay.exe c:\program files\real\realplayer\RealPlay.exe C:\WINDOWS\system32\svchost.exe -k imgsvc C:\WINDOWS\system32\SearchIndexer.exe C:\WINDOWS\system32\wuauclt.exe . ============== Pseudo HJT Report =============== . uStart Page = hxxp://www.yahoo.com/ uInternet Settings,ProxyOverride = *.local uURLSearchHooks: PC Tools Browser Defender: {472734ea-242a-422b-adf8-83d1e48cc825} - c:\program files\pc tools\pc tools security\bdt\PCTBrowserDefender.dll BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll BHO: PC Tools Browser Defender BHO: {2a0f3d1b-0909-4ff4-b272-609cce6054e7} - c:\program files\pc tools\pc tools security\bdt\PCTBrowserDefender.dll BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\ie\rpbrowserrecordplugin.dll BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll BHO: SmartSelect Class: {f4971ee7-daa0-4053-9964-665d8ee6a077} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll TB: PC Tools Browser Defender: {472734ea-242a-422b-adf8-83d1e48cc825} - c:\program files\pc tools\pc tools security\bdt\PCTBrowserDefender.dll uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe uRun: [AdobeBridge] uRun: [Xvid] c:\program files\xvid\CheckUpdate.exe mRun: [bluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent mRun: [intelZeroConfig] "c:\program files\intel\wireless\bin\ZCfgSvc.exe" mRun: [intelWireless] "c:\program files\intel\wireless\bin\ifrmewrk.exe" /tf Intel PROSet/Wireless mRun: [igfxtray] c:\windows\system32\igfxtray.exe mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe mRun: [igfxpers] c:\windows\system32\igfxpers.exe mRun: [AdobeCS4ServiceManager] "c:\program files\common files\adobe\cs4servicemanager\CS4ServiceManager.exe" -launchedbylogin mRun: [Adobe Acrobat Speed Launcher] "c:\program files\adobe\acrobat 9.0\acrobat\Acrobat_sl.exe" mRun: [<NO NAME>] mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 9.0\acrobat\Acrotray.exe" mRun: [Adobe_ID0ENQBO] c:\progra~1\common~1\adobe\adobev~1\server\bin\VERSIO~2.EXE mRun: [sunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe" mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe" mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe" mRun: [TkBellExe] "c:\program files\real\realplayer\update\realsched.exe" -osboot mRun: [iSTray] "c:\program files\pc tools\pc tools security\pctsGui.exe" /hideGUI StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\window~1.lnk - c:\program files\windows desktop search\WindowsSearch.exe IE: Append Link Target to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppendSelLinks.html IE: Append to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppend.html IE: Convert Link Target to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECaptureSelLinks.html IE: Convert to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECapture.html IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000 IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL LSP: c:\program files\common files\pc tools\lsp\PCTLsp.dll DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab TCP: DhcpNameServer = 192.168.1.254 TCP: Interfaces\{C4B9733B-1582-48BD-B8A3-03829596A4F4} : DhcpNameServer = 192.168.1.254 Notify: igfxcui - igfxdev.dll SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll . ================= FIREFOX =================== . FF - ProfilePath - c:\documents and settings\user\application data\mozilla\firefox\profiles\eba88i19.default\ FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/ig# FF - component: c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\firefox\ext\components\nprpffbrowserrecordext.dll FF - component: c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\firefox\ext\components\nprpffbrowserrecordlegacyext.dll FF - plugin: c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\mozillaplugins\nprpchromebrowserrecordext.dll FF - plugin: c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\mozillaplugins\nprphtml5videoshim.dll FF - plugin: c:\documents and settings\user\application data\move networks\plugins\npqmp071503000010.dll FF - plugin: c:\documents and settings\user\application data\move networks\plugins\npqmp071505000010.dll FF - plugin: c:\documents and settings\user\application data\move networks\plugins\npqmp071701000002.dll FF - plugin: c:\documents and settings\user\application data\move networks\plugins\npqmp071705000014.dll FF - plugin: c:\program files\adobe\acrobat 9.0\acrobat\air\nppdf32.dll FF - plugin: c:\program files\divx\divx plus web player\npdivx32.dll FF - plugin: c:\program files\microsoft silverlight\4.1.10111.0\npctrlui.dll FF - plugin: c:\program files\mozilla firefox\plugins\NPTURNMED.dll . ============= SERVICES / DRIVERS =============== . R?2 sdCoreService;PC Tools Security Service;c:\program files\pc tools\pc tools security\pctsSvc.exe [2012-3-3 1117624] R0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [2012-3-3 331880] R0 pctDS;PC Tools Data Store;c:\windows\system32\drivers\pctDS.sys [2012-3-3 342168] R1 PCTSD;PC Tools Spyware Doctor Driver;c:\windows\system32\drivers\PCTSD.sys [2012-3-3 185560] R2 Browser Defender Update Service;Browser Defender Update Service;c:\program files\pc tools\pc tools security\bdt\BDTUpdateService.exe [2012-3-3 546768] R2 sdAuxService;PC Tools Auxiliary Service;c:\program files\pc tools\pc tools security\pctsAuxs.exe [2012-3-3 402336] S3 Adobe Version Cue CS4;Adobe Version Cue CS4;c:\program files\common files\adobe\adobe version cue cs4\server\bin\VersionCueCS4.exe [2008-8-15 284016] S3 PCTBD;PC Tools Browser Defender Driver;c:\windows\system32\drivers\PCTBD.sys [2012-3-3 56840] . =============== Created Last 30 ================ . 2012-03-04 06:01:14 767952 ----a-w- c:\windows\BDTSupport.dll 2012-03-04 06:01:14 56840 ----a-w- c:\windows\system32\drivers\PCTBD.sys 2012-03-04 06:01:14 149456 ----a-w- c:\windows\SGDetectionTool.dll 2012-03-04 06:01:13 2246608 ----a-w- c:\windows\PCTBDCore.dll 2012-03-04 06:01:13 1681360 ----a-w- c:\windows\PCTBDRes.dll 2012-03-04 05:55:31 253352 ----a-w- c:\windows\system32\drivers\pctgntdi.sys 2012-03-04 05:55:18 17848 ----a-w- c:\windows\system32\drivers\pctBTFix.sys 2012-03-04 05:55:07 70536 ----a-w- c:\windows\system32\drivers\pctplsg.sys 2012-03-04 05:54:54 -------- d-----w- c:\program files\PC Tools 2012-03-04 05:34:02 909728 ----a-w- c:\windows\system32\drivers\pctEFA.sys 2012-03-04 05:34:02 342168 ----a-w- c:\windows\system32\drivers\pctDS.sys 2012-03-04 05:33:59 331880 ----a-w- c:\windows\system32\drivers\PCTCore.sys 2012-03-04 05:33:59 162584 ----a-w- c:\windows\system32\drivers\PCTAppEvent.sys 2012-03-04 05:33:58 185560 ----a-w- c:\windows\system32\drivers\PCTSD.sys 2012-03-04 05:33:58 -------- d-----w- c:\program files\common files\PC Tools 2012-03-04 05:31:39 -------- d-----w- c:\documents and settings\user\application data\TestApp 2012-03-04 05:31:39 -------- d-----w- c:\documents and settings\all users\application data\PC Tools 2012-03-04 05:29:18 -------- d-----w- c:\program files\common files\Wise Installation Wizard 2012-03-03 09:03:01 339968 ----a-w- c:\documents and settings\user\local settings\application data\riaklp.exe 2012-02-21 01:32:20 -------- d-----w- c:\documents and settings\user\local settings\application data\Solid State Networks 2012-02-20 20:23:08 -------- d-----w- C:\28feff75873c1977d6 2012-02-16 17:35:18 3072 -c----w- c:\windows\system32\dllcache\iacenc.dll 2012-02-16 17:35:18 3072 ------w- c:\windows\system32\iacenc.dll 2012-02-14 18:24:33 -------- d-----w- c:\program files\MSECache 2012-02-14 08:35:46 -------- d-----w- c:\program files\common files\xing shared 2012-02-14 08:34:14 -------- d-----w- c:\windows\SxsCaPendDel 2012-02-13 07:55:23 -------- d-----w- c:\documents and settings\user\application data\Malwarebytes 2012-02-13 07:55:04 -------- d-----w- c:\documents and settings\all users\application data\Malwarebytes 2012-02-13 07:55:03 20464 ----a-w- c:\windows\system32\drivers\mbam.sys 2012-02-13 07:55:03 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware . ==================== Find3M ==================== . 2012-02-29 18:11:40 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl 2012-02-14 08:34:19 499712 ----a-w- c:\windows\system32\msvcp71.dll 2012-02-14 08:34:19 348160 ----a-w- c:\windows\system32\msvcr71.dll 2012-01-12 16:53:24 1859968 ----a-w- c:\windows\system32\win32k.sys 2011-12-17 19:46:36 916992 ----a-w- c:\windows\system32\wininet.dll 2011-12-17 19:46:36 43520 ----a-w- c:\windows\system32\licmgr10.dll 2011-12-17 19:46:36 1469440 ------w- c:\windows\system32\inetcpl.cpl 2011-12-16 12:22:58 385024 ----a-w- c:\windows\system32\html.iec . ============= FINISH: 9:28:44.33 ===============
  3. This virus isn't letting me open anything, it says everything is infected. I had to go through safe mode to be able to install the Malwarebytes but it doesn't seem to find the virus. I need help! I did find a post that said to download a DDS file and I have attached the files as instructed below. I hope I'm on the right track. Thank you in advance for the help! attach.txt dds.txt
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