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joewaianae76

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  1. I have symantec and it seems to be the problem, it wont let me uninstall it, and keeps poping up a bloodhound threat, and when i scan with Malwarebytes it freezes on the temp file or the quarantine file of the symantec.... please help... thanks DDS (Ver_2012-11-20.01) - NTFS_x86 Internet Explorer: 8.0.6001.18702 Run by Jerome Lorenzo at 14:29:03 on 2013-01-09 Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3326.1395 [GMT -6:00] . AV: Microsoft Security Essentials *Enabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095} AV: Symantec Endpoint Protection *Enabled/Updated* {FB06448E-52B8-493A-90F3-E43226D3305C} . ============== Running Processes ================ . c:\Program Files\Microsoft Security Client\MsMpEng.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe C:\Program Files\Java\jre6\bin\jqs.exe C:\WINDOWS\system32\nvsvc32.exe C:\Program Files\Symantec\Symantec Endpoint Protection\12.1.671.4971.105\Bin\ccSvcHst.exe C:\WINDOWS\system32\wbem\wmiprvse.exe C:\WINDOWS\System32\alg.exe C:\Program Files\Symantec\Symantec Endpoint Protection\12.1.671.4971.105\Bin\Smc.exe C:\WINDOWS\system32\wbem\unsecapp.exe C:\Program Files\Symantec\Symantec Endpoint Protection\12.1.671.4971.105\Bin\ccSvcHst.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Sharp\Sharpdesk\SharpTray.exe C:\Program Files\Analog Devices\Core\smax4pnp.exe C:\Program Files\Microsoft Security Client\msseces.exe C:\WINDOWS\system32\ICO.EXE C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Microsoft ActiveSync\wcescomm.exe C:\PROGRA~1\MI3AA1~1\rapimgr.exe C:\Program Files\Autodesk\AutoCAD Civil 3D 2011\acad.exe c:\WINDOWS\Microsoft.NET\Framework\v3.0\WPF\PresentationFontCache.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\Common Files\Autodesk Shared\WSCommCntr\lib\WSCommCntr2.exe C:\Program Files\Common Files\Autodesk Shared\AcHelp2.exe C:\PROGRA~1\Symantec\SYMANT~1\121671~1.105\Bin\DWHWizrd.exe C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe C:\WINDOWS\system32\Pmxmiced.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Internet Explorer\iexplore.exe c:\Program Files\Microsoft Security Client\MpCmdRun.exe C:\WINDOWS\system32\svchost.exe -k rpcss C:\WINDOWS\System32\svchost.exe -k netsvcs C:\WINDOWS\system32\svchost.exe -k NetworkService C:\WINDOWS\system32\svchost.exe -k LocalService C:\WINDOWS\system32\svchost.exe -k LocalService C:\WINDOWS\system32\svchost.exe -k imgsvc C:\WINDOWS\System32\svchost.exe -k HTTPFilter . ============== Pseudo HJT Report =============== . uStart Page = hxxp://www.google.com/ uInternet Connection Wizard,ShellNext = iexplore uProxyOverride = <local> uSearchAssistant = hxxp://www.google.com/ie uSearchURL,(Default) = hxxp://www.google.com/search?q=%s dURLSearchHooks: <No Name>: {D3F669EB-57CE-4f45-8FBD-E245CBB46366} - LocalServer32 - <no file> BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - <orphaned> BHO: Adobe PDF Reader Link Helper: {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll BHO: Symantec Intrusion Prevention: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - c:\program files\symantec\symantec endpoint protection\12.1.671.4971.105\bin\ips\IPSBHO.dll BHO: Adobe PDF Conversion Toolbar Helper: {AE7CD045-E861-484f-8273-0445EE161910} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre6\bin\jp2ssv.dll TB: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll TB: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe uRun: [H/PC Connection Agent] "c:\program files\microsoft activesync\wcescomm.exe" mRun: [sharpTray] "c:\program files\sharp\sharpdesk\SharpTray.exe" mRun: [soundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey mRun: [PMX Daemon] ICO.EXE mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\autoca~1.lnk - c:\program files\common files\autodesk shared\acstart17.exe uPolicies-Explorer: NoDriveTypeAutoRun = dword:323 uPolicies-Explorer: NoDriveAutoRun = dword:67108863 uPolicies-Explorer: NoDrives = dword:0 mPolicies-Explorer: NoDriveAutoRun = dword:67108863 mPolicies-Explorer: NoDriveTypeAutoRun = dword:323 mPolicies-Explorer: NoDrives = dword:0 mPolicies-Windows\System: Allow-LogonScript-NetbiosDisabled = dword:1 mPolicies-Explorer: NoDriveTypeAutoRun = dword:323 mPolicies-Explorer: NoDriveAutoRun = dword:67108863 IE: Append to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html IE: Convert link target to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html IE: Convert link target to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html IE: Convert selected links to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html IE: Convert selected links to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html IE: Convert selection to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html IE: Convert selection to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html IE: Convert to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000 IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\program files\microsoft activesync\INetRepl.dll IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\program files\microsoft activesync\INetRepl.dll IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe IE: {F47C1DB5-ED21-4dc1-853E-D1495792D4C5} - c:\program files\bodog poker\BPGame.exe IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/sites/production/ieawsdc32.cab DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://windowsupdate.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1353514705093 DPF: {6D2EF4B4-CB62-4C0B-85F3-B79C236D702C} - hxxp://www.facebook.com/controls/contactx.dll DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1353527273953 DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab DPF: {CAFEEFAC-0014-0002-0004-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://rand.webex.com/client/T27L10NSP25/support/ieatgpc.cab DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab TCP: NameServer = 192.162.1.251 8.8.8.8 12.127.17.72 TCP: Interfaces\{81A91117-75C5-4F8A-A45F-D71FDC2FBD0F} : DHCPNameServer = 192.162.1.251 8.8.8.8 12.127.17.72 Handler: mctp - {d7b95390-b1c5-11d0-b111-0080c712fe82} - <orphaned> Handler: sds - {79E0F14C-9C52-4218-89A7-7C4B0563D121} - c:\program files\sharp\sharpdesk\ExplorerExtensions.dll WinCE Filter: image/bmp - {86F59FAE-FB3A-11D1-AA72-00C04FAE2D4B} - <orphaned> WinCE Filter: image/gif - {86F59FAE-FB3A-11D1-AA72-00C04FAE2D4B} - <orphaned> WinCE Filter: image/jpeg - {86F59FAE-FB3A-11D1-AA72-00C04FAE2D4B} - <orphaned> WinCE Filter: image/xbm - {86F59FAE-FB3A-11D1-AA72-00C04FAE2D4B} - <orphaned> WinCE Filter: text/asp - {6C5C3074-FFAB-11d1-8EC4-00C04F98D57A} - <orphaned> WinCE Filter: text/html - {6C5C3074-FFAB-11d1-8EC4-00C04F98D57A} - <orphaned> Notify: SEP - c:\program files\symantec\symantec endpoint protection\12.1.671.4971.105\bin\WinLogoutNotifier.dll SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll . ============= SERVICES / DRIVERS =============== . R0 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2012-8-30 193552] R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\sep\0c01029f\136b.105\x86\SymDS.sys [2011-5-2 340088] R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\sep\0c01029f\136b.105\x86\SymEFA.sys [2011-5-17 756856] R1 BHDrvx86;BHDrvx86;c:\documents and settings\all users\application data\symantec\symantec endpoint protection\12.1.671.4971.105\data\definitions\bashdefs\20130107.011\BHDrvx86.sys [2013-1-9 995488] R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\sep\0c01029f\136b.105\x86\Ironx86.sys [2011-5-10 136312] R2 SepMasterService;Symantec Endpoint Protection;c:\program files\symantec\symantec endpoint protection\12.1.671.4971.105\bin\ccSvcHst.exe [2011-6-14 137224] R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2012-12-27 106656] R3 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\symantec\symantec endpoint protection\12.1.671.4971.105\data\definitions\ipsdefs\20130108.002\IDSXpx86.sys [2013-1-9 373728] R3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2013-1-9 40776] R3 NAVENG;NAVENG;c:\documents and settings\all users\application data\symantec\symantec endpoint protection\12.1.671.4971.105\data\definitions\virusdefs\20130108.022\NAVENG.SYS [2013-1-9 92704] R3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\symantec\symantec endpoint protection\12.1.671.4971.105\data\definitions\virusdefs\20130108.022\NAVEX15.SYS [2013-1-9 1601184] R3 pmxmouse;PMXMOUSE;c:\windows\system32\drivers\pmxmouse.sys [2007-12-28 18432] R3 pmxusblf;PMXUSBLF;c:\windows\system32\drivers\pmxusblf.sys [2007-12-28 14336] S1 SBRE;SBRE;\??\c:\windows\system32\drivers\sbredrv.sys --> c:\windows\system32\drivers\SBREdrv.sys [?] S1 wzrdxlbe;wzrdxlbe;\??\c:\windows\system32\drivers\wzrdxlbe.sys --> c:\windows\system32\drivers\wzrdxlbe.sys [?] S2 gupdate1c9a668c445d0a;Google Update Service (gupdate1c9a668c445d0a);c:\program files\google\update\GoogleUpdate.exe [2009-3-16 133104] S2 MyWebFace_5aService;MyWebFaceService;c:\progra~1\mywebf~2\bar\1.bin\5abarsvc.exe [2012-7-10 42528] S3 hitmanpro36;HitmanPro 3.6 Support Driver;c:\windows\system32\drivers\hitmanpro36.sys [2012-11-21 27976] S3 HTCAND32;HTC Device Driver;c:\windows\system32\drivers\androidusb.sys --> c:\windows\system32\drivers\ANDROIDUSB.sys [?] S3 MatSvc;Microsoft Automated Troubleshooting Service;c:\program files\microsoft fix it center\Matsvc.exe [2011-6-13 267568] S3 pmxps2m;PMXPS2M;c:\windows\system32\drivers\pmxps2m.sys [2009-9-22 16384] S3 SyDvCtrl;SyDvCtrl;c:\program files\symantec\symantec endpoint protection\12.1.671.4971.105\bin\SyDvCtrl32.sys [2011-6-17 23984] S4 vsdatant;vsdatant;a --> a [?] . =============== File Associations =============== . FileExt: .scr: AutoCADScriptFile=c:\windows\system32\notepad.exe "%1" . =============== Created Last 30 ================ . 2013-01-09 19:21:41 40776 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys 2013-01-09 18:02:51 60872 ----a-w- c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{e5ce25b9-62a6-4449-9b14-9ded145f1fb2}\offreg.dll 2013-01-09 14:22:57 6812136 ----a-w- c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{e5ce25b9-62a6-4449-9b14-9ded145f1fb2}\mpengine.dll 2013-01-08 14:14:02 6812136 ----a-w- c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\backup\mpengine.dll 2012-12-26 16:11:47 60872 ----a-w- c:\windows\system32\S32EVNT1.DLL 2012-12-26 16:11:46 127096 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS . ==================== Find3M ==================== . 2013-01-09 17:29:45 74248 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl 2013-01-09 17:29:45 697864 ----a-w- c:\windows\system32\FlashPlayerApp.exe 2012-12-16 12:23:59 290560 ----a-w- c:\windows\system32\atmfd.dll 2012-12-14 22:49:28 21104 ----a-w- c:\windows\system32\drivers\mbam.sys 2012-11-27 18:50:47 94128 ----a-w- c:\windows\system32\FwsVpn.dll 2012-11-27 18:50:47 32208 ----a-w- c:\windows\system32\drivers\WGX.SYS 2012-11-27 18:50:47 240048 ----a-w- c:\windows\system32\SymVPN.dll 2012-11-27 18:50:47 10672 ----a-w- c:\windows\system32\sysferThunk.dll 2012-11-27 18:50:46 92080 ----a-w- c:\windows\system32\drivers\SysPlant.sys 2012-11-27 18:50:46 374704 ----a-w- c:\windows\system32\sysfer.dll 2012-11-21 15:12:30 27976 ----a-w- c:\windows\system32\drivers\hitmanpro36.sys 2012-11-13 01:25:12 1866368 ----a-w- c:\windows\system32\win32k.sys 2012-11-02 02:02:42 375296 ----a-w- c:\windows\system32\dpnet.dll 2012-11-01 12:17:54 916992 ----a-w- c:\windows\system32\wininet.dll 2012-11-01 12:17:54 43520 ------w- c:\windows\system32\licmgr10.dll 2012-11-01 12:17:54 1469440 ------w- c:\windows\system32\inetcpl.cpl 2012-11-01 00:35:34 385024 ------w- c:\windows\system32\html.iec . ============= FINISH: 14:30:03.03 =============== attach.txt
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