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ayvonnec

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  1. Borislav, I needed to resolve this issue today and downloaded a more recent version of MalwareBytes. It fixed the problem!!!
  2. Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 17-04-2014 Ran by admin (administrator) on ADMIN-PC on 16-04-2014 20:13:34 Running from C:\Users\admin\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\8BRJTUXB Windows Vista Home Premium Service Pack 2 (X64) OS Language: English(US) Internet Explorer Version 9 Boot Mode: Normal The only official download link for FRST: Download link for 32-Bit version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/81/ Download link for 64-Bit Version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/82/ Download link from any site other than Bleeping Computer is unpermitted or outdated. See tutorial for FRST: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/ ==================== Processes (Whitelisted) ================= (AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2012\avgrsa.exe (AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2012\avgcsrva.exe (IDT, Inc.) C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_8aadd48d\STacSV64.exe (Microsoft Corporation) C:\Windows\system32\SLsvc.exe (Hewlett-Packard Corporation) C:\Windows\system32\Hpservice.exe (Microsoft Corporation) C:\Windows\system32\WLANExt.exe (SEIKO EPSON CORPORATION) C:\Program Files (x86)\Common Files\EPSON\EBAPI\eEBSVC.exe (AVG) C:\Program Files (x86)\AVG\AVG PC Tuneup\BoostSpeed.exe (Andrea Electronics Corporation) C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_8aadd48d\AESTSr64.exe (Affinegy, Inc.) C:\Program Files (x86)\Belkin\Router Setup and Monitor\BelkinService.exe (Agere Systems) C:\Windows\system32\agr64svc.exe (AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2012\avgwdsvc.exe (SEIKO EPSON CORPORATION) C:\Program Files\EPSON\EpsonCustomerParticipation\EPCP.exe (Hewlett-Packard Company) C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe () C:\Program Files (x86)\SMINST\BLService.exe () C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe () C:\Program Files (x86)\Hewlett-Packard\Media\TV\Kernel\TV\TVCapSvc.exe () C:\Program Files (x86)\Hewlett-Packard\Media\TV\Kernel\TV\TVSched.exe (AVG Secure Search) C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\18.0.5\ToolbarUpdater.exe (Seiko Epson Corporation) C:\Windows\system32\EscSvc64.exe (AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2012\avgidsagent.exe () C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\18.0.5\loggingserver.exe (AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2012\avgnsa.exe (AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2012\avgemca.exe (Intel Corporation) C:\Windows\System32\hkcmd.exe (Intel Corporation) C:\Windows\System32\igfxpers.exe (Synaptics, Inc.) C:\Program Files\Synaptics\SynTP\SynTPEnh.exe (Hewlett-Packard) C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe (Intel Corporation) C:\Windows\system32\igfxsrvc.exe (IDT, Inc.) C:\Program Files\IDT\WDM\sttray64.exe (Hewlett-Packard Company) C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe (Hewlett-Packard) C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe (SEIKO EPSON CORPORATION) C:\Windows\System32\spool\drivers\x64\3\E_IATIIBE.EXE (Microsoft Corporation) C:\Windows\ehome\ehtray.exe (CyberLink Corp.) C:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe (CyberLink Corp.) C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe (CyberLink) C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe (CyberLink Corp.) C:\Program Files (x86)\Hewlett-Packard\Media\TV\TVAgent.exe ( Hewlett-Packard Development Company, L.P.) C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe (Hewlett-Packard) C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe (Affinegy, Inc.) C:\Program Files (x86)\Belkin\Router Setup and Monitor\BelkinRouterMonitor.exe (Sun Microsystems, Inc.) C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe (AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2012\avgtray.exe () C:\Program Files (x86)\AVG Secure Search\vprot.exe (Hewlett-Packard) C:\Program Files (x86)\Hp\HP Software Update\hpwuschd2.exe (SEIKO EPSON CORPORATION) C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe (Hewlett-Packard Development Company, L.P.) C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe (Affinegy, Inc.) C:\Program Files (x86)\Belkin\Router Setup and Monitor\BelkinSetup.exe (Hewlett-Packard Development Company, L.P.) C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe (Microsoft Corporation) C:\Windows\ehome\ehmsas.exe (Microsoft Corporation) C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe () C:\Program Files (x86)\Hewlett-Packard\Shared\hpqToaster.exe (Synaptics, Inc.) C:\Program Files\Synaptics\SynTP\SynTPHelper.exe (Hewlett-Packard) c:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe (Malwarebytes Corporation) C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe (Adobe Systems Incorporated) C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_12_0_0_77_ActiveX.exe (AVG Secure Search) C:\Program Files (x86)\Common Files\AVG Secure Search\ScriptHelperInstaller\18.0.5\ScriptHelper.exe ==================== Registry (Whitelisted) ================== HKLM\...\Run: [synTPEnh] => C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [1560872 2008-07-24] (Synaptics, Inc.) HKLM\...\Run: [smartMenu] => C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe [914224 2008-11-18] (Hewlett-Packard) HKLM\...\Run: [Windows Defender] => C:\Program Files\Windows Defender\MSASCui.exe [1584184 2008-01-20] (Microsoft Corporation) HKLM\...\Run: [MapsGalaxy Home Page Guard 64 bit] => C:\Program Files (x86)\MapsGalaxy_39\bar\1.bin\AppIntegrator64.exe [548936 2013-09-28] () HKLM\...\Run: [sysTrayApp] => C:\Program Files\IDT\WDM\sttray64.exe [441856 2008-10-26] (IDT, Inc.) HKLM-x32\...\Run: [DVDAgent] => C:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe [1148200 2008-11-28] (CyberLink Corp.) HKLM-x32\...\Run: [TSMAgent] => C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe [1316136 2008-12-25] (CyberLink Corp.) HKLM-x32\...\Run: [CLMLServer for HP TouchSmart] => C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe [189736 2008-12-25] (CyberLink) HKLM-x32\...\Run: [TVAgent] => C:\Program Files (x86)\Hewlett-Packard\Media\TV\TVAgent.exe [206120 2009-05-08] (CyberLink Corp.) HKLM-x32\...\Run: [uCam_Menu] => C:\Program Files (x86)\Hewlett-Packard\Media\Webcam\MUITransfer\MUIStartMenu.exe [218408 2008-11-15] (CyberLink Corp.) HKLM-x32\...\Run: [updateLBPShortCut] => C:\Program Files (x86)\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe [210216 2008-06-13] (CyberLink Corp.) HKLM-x32\...\Run: [updatePSTShortCut] => C:\Program Files (x86)\CyberLink\DVD Suite\MUITransfer\MUIStartMenu.exe [210216 2008-11-26] (CyberLink Corp.) HKLM-x32\...\Run: [QlbCtrl.exe] => C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe [206128 2008-10-10] ( Hewlett-Packard Development Company, L.P.) HKLM-x32\...\Run: [Adobe Reader Speed Launcher] => C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe [34672 2008-06-12] (Adobe Systems Incorporated) HKLM-x32\...\Run: [updateP2GoShortCut] => C:\Program Files (x86)\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe [210216 2008-10-30] (CyberLink Corp.) HKLM-x32\...\Run: [updatePDIRShortCut] => C:\Program Files (x86)\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe [210216 2008-06-13] (CyberLink Corp.) HKLM-x32\...\Run: [HP Health Check Scheduler] => c:\Program Files (x86)\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe [75008 2008-10-09] (Hewlett-Packard) HKLM-x32\...\Run: [WirelessAssistant] => C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe [432432 2008-12-08] (Hewlett-Packard) HKLM-x32\...\Run: [instaLAN] => C:\Program Files (x86)\Belkin\Router Setup and Monitor\BelkinRouterMonitor.exe [2015136 2011-05-27] (Affinegy, Inc.) HKLM-x32\...\Run: [sunJavaUpdateSched] => C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe [254696 2012-01-18] (Sun Microsystems, Inc.) HKLM-x32\...\Run: [AVG_TRAY] => C:\Program Files (x86)\AVG\AVG2012\avgtray.exe [2598520 2012-11-19] (AVG Technologies CZ, s.r.o.) HKLM-x32\...\Run: [vProt] => C:\Program Files (x86)\AVG Secure Search\vprot.exe [2544664 2014-03-20] () HKLM-x32\...\Run: [HP Software Update] => C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe [49208 2011-10-28] (Hewlett-Packard) HKLM-x32\...\Run: [] => [X] HKLM-x32\...\Run: [EEventManager] => C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe [1058400 2011-10-31] (SEIKO EPSON CORPORATION) Winlogon\Notify\igfxcui: C:\Windows\system32\igfxdev.dll (Intel Corporation) HKU\S-1-5-19\...\Run: [WindowsWelcomeCenter] => rundll32.exe oobefldr.dll,ShowWelcomeCenter HKU\S-1-5-20\...\Run: [WindowsWelcomeCenter] => rundll32.exe oobefldr.dll,ShowWelcomeCenter HKU\S-1-5-21-2147844732-4082520146-2433697287-1000\...\Run: [LightScribe Control Panel] => C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe [2363392 2008-06-09] (Hewlett-Packard Company) HKU\S-1-5-21-2147844732-4082520146-2433697287-1000\...\Run: [HPAdvisor] => C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe [966656 2008-11-18] (Hewlett-Packard) HKU\S-1-5-21-2147844732-4082520146-2433697287-1000\...\Run: [EPLTarget\P0000000000000001] => C:\Windows\system32\spool\DRIVERS\x64\3\E_IATIIBE.EXE [283232 2012-02-29] (SEIKO EPSON CORPORATION) HKU\S-1-5-21-2147844732-4082520146-2433697287-1000\...\Run: [ehTray.exe] => C:\Windows\ehome\ehTray.exe [138240 2008-01-20] (Microsoft Corporation) ==================== Internet (Whitelisted) ==================== HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.google.com/ HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb StartMenuInternet: IEXPLORE.EXE - C:\Program Files (x86)\Internet Explorer\iexplore.exe SearchScopes: HKLM - DefaultScope {682A7A5C-953E-4F46-BE75-B46823CC9E8B} URL = http://search.live.com/results.aspx?q={searchTerms}&FORM=HPNTDF SearchScopes: HKLM - {682A7A5C-953E-4F46-BE75-B46823CC9E8B} URL = http://search.live.com/results.aspx?q={searchTerms}&FORM=HPNTDF SearchScopes: HKLM - {F866DC5B-A053-40B9-BCDE-375ED3441201} URL = http://www.ask.com/web?q={searchterms}&l=dis&o=ushpl SearchScopes: HKLM-x32 - DefaultScope {682A7A5C-953E-4F46-BE75-B46823CC9E8B} URL = http://search.live.com/results.aspx?q={searchTerms}&FORM=HPNTDF SearchScopes: HKLM-x32 - {682A7A5C-953E-4F46-BE75-B46823CC9E8B} URL = http://search.live.com/results.aspx?q={searchTerms}&FORM=HPNTDF SearchScopes: HKLM-x32 - {b0441a0e-a49a-4e16-afc1-74ecced1921f} URL = http://search.tb.ask.com/search/GGmain.jhtml?p2=^UX^xdm011^YYA^us&si=maps4pc&ptb=8C7C601C-00F3-49C1-9AF6-9FAB547ED254&ind=2013092801&n=77fd5bc1&psa=&st=sb&searchfor={searchTerms} SearchScopes: HKLM-x32 - {F866DC5B-A053-40B9-BCDE-375ED3441201} URL = http://www.ask.com/web?q={searchterms}&l=dis&o=ushpl SearchScopes: HKCU - DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = SearchScopes: HKCU - {95B7759C-8C7F-4BF1-B163-73684A933233} URL = http://isearch.avg.com/search?cid={0235D8E1-038B-43F8-952A-EC7EF6122EF0}&mid=9aad771bf5f547d0b2f9d16fd8f42980-e032fe2f8a09ae2521860ae2513a7e31d5ad359b〈=en&ds=AVG&pr=fr&d=2012-07-01 21:35:19&v=15.3.0.11&pid=avg&sg=0&sap=dsp&q={searchTerms} SearchScopes: HKCU - {b0441a0e-a49a-4e16-afc1-74ecced1921f} URL = http://search.tb.ask.com/search/GGmain.jhtml?p2=^UX^xdm011^YYA^us&si=maps4pc&ptb=8C7C601C-00F3-49C1-9AF6-9FAB547ED254&ind=2013092801&n=77fd5bc1&psa=&st=sb&searchfor={searchTerms} SearchScopes: HKCU - {F866DC5B-A053-40B9-BCDE-375ED3441201} URL = http://www.ask.com/web?q={searchterms}&l=dis&o=ushpl BHO: AVG Do Not Track - {31332EEF-CB9F-458F-AFEB-D30E9A66B6BA} - C:\Program Files (x86)\AVG\AVG2012\avgdtiea.dll (AVG Technologies CZ, s.r.o.) BHO: AVG Safe Search - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG2012\avgssiea.dll (AVG Technologies CZ, s.r.o.) BHO-x32: Adobe PDF Link Helper - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll (Adobe Systems Incorporated) BHO-x32: AVG Safe Search - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG2012\avgssie.dll (AVG Technologies CZ, s.r.o.) BHO-x32: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll (Sun Microsystems, Inc.) BHO-x32: AVG Security Toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG Secure Search\18.0.5.292\AVG Secure Search_toolbar.dll (AVG Secure Search) BHO-x32: Skype Browser Helper - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.) BHO-x32: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll (Sun Microsystems, Inc.) Toolbar: HKLM-x32 - AVG Security Toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG Secure Search\18.0.5.292\AVG Secure Search_toolbar.dll (AVG Secure Search) Toolbar: HKCU - No Name - {E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39} - No File DPF: HKLM-x32 {36299202-09EF-4ABF-ADB9-47C599DBE778} https://www.hpwindows7upgrade.arvato.com/north_america/Endcustomer/HPProdDetect.cab DPF: HKLM-x32 {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} DPF: HKLM-x32 {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab Handler: gopher - {79eac9e4-baf9-11ce-8c82-00aa004ba90b} - No File Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG2012\avgppa.dll (AVG Technologies CZ, s.r.o.) Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - No File Handler-x32: gopher - {79eac9e4-baf9-11ce-8c82-00aa004ba90b} - C:\Windows\syswow64\urlmon.dll (Microsoft Corporation) Handler-x32: http\0x00000001 - {E1D2BF42-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\System\OLE DB\msdaipp.dll (Microsoft Corporation) Handler-x32: http\oledb - {E1D2BF40-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\System\OLE DB\msdaipp.dll (Microsoft Corporation) Handler-x32: https\0x00000001 - {E1D2BF42-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\System\OLE DB\msdaipp.dll (Microsoft Corporation) Handler-x32: https\oledb - {E1D2BF40-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\System\OLE DB\msdaipp.dll (Microsoft Corporation) Handler-x32: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG2012\avgpp.dll (AVG Technologies CZ, s.r.o.) Handler-x32: msdaipp\0x00000001 - {E1D2BF42-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\System\OLE DB\msdaipp.dll (Microsoft Corporation) Handler-x32: msdaipp\oledb - {E1D2BF40-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\System\OLE DB\msdaipp.dll (Microsoft Corporation) Handler-x32: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.) Handler-x32: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll (Skype Technologies) Handler-x32: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files (x86)\Common Files\AVG Secure Search\ViProtocolInstaller\18.0.5\ViProtocol.dll (AVG Secure Search) Tcpip\Parameters: [DhcpNameServer] 192.168.1.254 FireFox: ======== FF Plugin-x32: @avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin - C:\Program Files (x86)\Common Files\AVG Secure Search\SiteSafetyInstaller\18.0.5\\npsitesafety.dll (AVG Technologies) FF Plugin-x32: @java.com/DTPlugin,version=1.6.0_33 - C:\Windows\SysWOW64\npdeployJava1.dll (Sun Microsystems, Inc.) FF Plugin-x32: @java.com/JavaPlugin - C:\Program Files (x86)\Java\jre6\bin\plugin2\npjp2.dll (Sun Microsystems, Inc.) FF Plugin-x32: @MapsGalaxy_39.com/Plugin - C:\Program Files (x86)\MapsGalaxy_39\bar\1.bin\NP39Stub.dll No File FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 - c:\Program Files (x86)\Microsoft Silverlight\5.1.30214.0\npctrl.dll ( Microsoft Corporation) FF Plugin-x32: @microsoft.com/WPF,version=3.5 - c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation) FF HKLM-x32\...\Firefox\Extensions: [{20a82645-c095-46ed-80e3-08825760534b}] - c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\ FF Extension: Microsoft .NET Framework Assistant - c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\ [] FF HKLM-x32\...\Firefox\Extensions: [avg@toolbar] - C:\ProgramData\AVG Secure Search\FireFoxExt\17.3.0.49 FF HKLM-x32\...\Firefox\Extensions: [{1E73965B-8B48-48be-9C8D-68B920ABC1C4}] - C:\Program Files (x86)\AVG\AVG2012\Firefox4\ FF Extension: AVG Safe Search - C:\Program Files (x86)\AVG\AVG2012\Firefox4\ [] ==================== Services (Whitelisted) ================= R2 AESTFilters; C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_8aadd48d\AESTSr64.exe [89088 2008-06-27] (Andrea Electronics Corporation) R2 AffinegyService; C:\Program Files (x86)\Belkin\Router Setup and Monitor\BelkinService.exe [562592 2011-05-27] (Affinegy, Inc.) R2 AVGIDSAgent; C:\Program Files (x86)\AVG\AVG2012\avgidsagent.exe [5175856 2013-10-16] (AVG Technologies CZ, s.r.o.) R2 avgwd; C:\Program Files (x86)\AVG\AVG2012\avgwdsvc.exe [193288 2012-02-14] (AVG Technologies CZ, s.r.o.) R2 EpsonScanSvc; C:\Windows\system32\EscSvc64.exe [135824 2011-12-12] (Seiko Epson Corporation) R2 Recovery Service for Windows; C:\Program Files (x86)\SMINST\BLService.exe [365952 2008-12-17] () R2 RichVideo; C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe [241734 2008-09-15] () R2 STacSV; C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_8aadd48d\STacSV64.exe [279040 2008-10-26] (IDT, Inc.) R2 TVCapSvc; C:\Program Files (x86)\Hewlett-Packard\Media\TV\Kernel\TV\TVCapSvc.exe [296320 2008-11-26] () R2 TVSched; C:\Program Files (x86)\Hewlett-Packard\Media\TV\Kernel\TV\TVSched.exe [116096 2008-11-26] () R2 vToolbarUpdater18.0.5; C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\18.0.5\ToolbarUpdater.exe [1771032 2014-03-20] (AVG Secure Search) S2 Norton Internet Security; "C:\Program Files (x86)\Norton Internet Security\Engine\16.0.0.125\ccSvcHst.exe" /s "Norton Internet Security" /m "C:\Program Files (x86)\Norton Internet Security\Engine\16.0.0.125\diMaster.dll" /prefetch:1 ==================== Drivers (Whitelisted) ==================== R3 AVGIDSDriver; C:\Windows\System32\DRIVERS\avgidsdrivera.sys [127328 2012-12-10] (AVG Technologies CZ, s.r.o. ) R3 AVGIDSFilter; C:\Windows\System32\DRIVERS\avgidsfiltera.sys [29776 2011-12-23] (AVG Technologies CZ, s.r.o. ) R0 AVGIDSHA; C:\Windows\System32\DRIVERS\avgidsha.sys [28480 2012-04-19] (AVG Technologies CZ, s.r.o. ) R1 Avgldx64; C:\Windows\System32\DRIVERS\avgldx64.sys [307040 2012-11-08] (AVG Technologies CZ, s.r.o.) R1 Avgmfx64; C:\Windows\System32\DRIVERS\avgmfx64.sys [47696 2011-12-23] (AVG Technologies CZ, s.r.o.) R0 Avgrkx64; C:\Windows\System32\DRIVERS\avgrkx64.sys [36944 2012-01-31] (AVG Technologies CZ, s.r.o.) R1 Avgtdia; C:\Windows\System32\DRIVERS\avgtdia.sys [384800 2013-04-11] (AVG Technologies CZ, s.r.o.) R1 avgtp; C:\Windows\system32\drivers\avgtpx64.sys [49952 2014-03-20] (AVG Technologies) S3 ssrangdr; C:\Windows\System32\DRIVERS\ssrangdr.sys [4608 2009-08-20] (SupportSoft Inc.) R2 {55662437-DA8C-40c0-AADA-2C816A897A49}; C:\Program Files (x86)\Hewlett-Packard\Media\DVD\000.fcl [146928 2008-11-28] (CyberLink Corp.) S3 IpInIp; system32\DRIVERS\ipinip.sys [X] S3 NAVENG; \??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20080829.024\ENG64.SYS [X] S3 NAVEX15; \??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20080829.024\EX64.SYS [X] S3 NwlnkFlt; system32\DRIVERS\nwlnkflt.sys [X] S3 NwlnkFwd; system32\DRIVERS\nwlnkfwd.sys [X] S1 SRTSP; \??\C:\Windows\system32\drivers\NISx64\1000000.07D\SRTSP64.SYS [X] S1 SRTSPX; \??\C:\Windows\system32\drivers\NISx64\1000000.07D\SRTSPX64.SYS [X] ==================== NetSvcs (Whitelisted) =================== ==================== One Month Created Files and Folders ======== 2014-04-16 20:13 - 2014-04-16 20:13 - 00000000 ____D () C:\FRST 2014-04-09 22:18 - 2014-03-07 23:54 - 17848832 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.dll 2014-04-09 22:18 - 2014-03-07 23:06 - 10926592 _____ (Microsoft Corporation) C:\Windows\system32\ieframe.dll 2014-04-09 22:18 - 2014-03-07 22:49 - 02334720 _____ (Microsoft Corporation) C:\Windows\system32\jscript9.dll 2014-04-09 22:18 - 2014-03-07 22:41 - 01347072 _____ (Microsoft Corporation) C:\Windows\system32\urlmon.dll 2014-04-09 22:18 - 2014-03-07 22:40 - 01392128 _____ (Microsoft Corporation) C:\Windows\system32\wininet.dll 2014-04-09 22:18 - 2014-03-07 22:39 - 01494528 _____ (Microsoft Corporation) C:\Windows\system32\inetcpl.cpl 2014-04-09 22:18 - 2014-03-07 22:38 - 00237056 _____ (Microsoft Corporation) C:\Windows\system32\url.dll 2014-04-09 22:18 - 2014-03-07 22:37 - 00085504 _____ (Microsoft Corporation) C:\Windows\system32\jsproxy.dll 2014-04-09 22:18 - 2014-03-07 22:34 - 00816640 _____ (Microsoft Corporation) C:\Windows\system32\jscript.dll 2014-04-09 22:18 - 2014-03-07 22:34 - 00173056 _____ (Microsoft Corporation) C:\Windows\system32\ieUnatt.exe 2014-04-09 22:18 - 2014-03-07 22:33 - 00599040 _____ (Microsoft Corporation) C:\Windows\system32\vbscript.dll 2014-04-09 22:18 - 2014-03-07 22:32 - 02147840 _____ (Microsoft Corporation) C:\Windows\system32\iertutil.dll 2014-04-09 22:18 - 2014-03-07 22:32 - 00729088 _____ (Microsoft Corporation) C:\Windows\system32\msfeeds.dll 2014-04-09 22:18 - 2014-03-07 22:30 - 00096768 _____ (Microsoft Corporation) C:\Windows\system32\mshtmled.dll 2014-04-09 22:18 - 2014-03-07 22:29 - 02382848 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.tlb 2014-04-09 22:18 - 2014-03-07 22:24 - 00248320 _____ (Microsoft Corporation) C:\Windows\system32\ieui.dll 2014-04-09 22:18 - 2014-03-07 18:51 - 12347904 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.dll 2014-04-09 22:18 - 2014-03-07 18:20 - 09739264 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieframe.dll 2014-04-09 22:18 - 2014-03-07 18:12 - 01806848 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9.dll 2014-04-09 22:18 - 2014-03-07 18:03 - 01105408 _____ (Microsoft Corporation) C:\Windows\SysWOW64\urlmon.dll 2014-04-09 22:18 - 2014-03-07 18:02 - 01427968 _____ (Microsoft Corporation) C:\Windows\SysWOW64\inetcpl.cpl 2014-04-09 22:18 - 2014-03-07 18:02 - 01129472 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wininet.dll 2014-04-09 22:18 - 2014-03-07 18:00 - 00231936 _____ (Microsoft Corporation) C:\Windows\SysWOW64\url.dll 2014-04-09 22:18 - 2014-03-07 17:59 - 00065024 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jsproxy.dll 2014-04-09 22:18 - 2014-03-07 17:57 - 00717824 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript.dll 2014-04-09 22:18 - 2014-03-07 17:57 - 00142848 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieUnatt.exe 2014-04-09 22:18 - 2014-03-07 17:56 - 00421376 _____ (Microsoft Corporation) C:\Windows\SysWOW64\vbscript.dll 2014-04-09 22:18 - 2014-03-07 17:54 - 00607744 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msfeeds.dll 2014-04-09 22:18 - 2014-03-07 17:53 - 01796096 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iertutil.dll 2014-04-09 22:18 - 2014-03-07 17:52 - 02382848 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.tlb 2014-04-09 22:18 - 2014-03-07 17:52 - 00073216 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmled.dll 2014-04-09 22:18 - 2014-03-07 17:47 - 00176640 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieui.dll 2014-04-08 20:32 - 2014-02-05 23:21 - 01212416 _____ (Microsoft Corporation) C:\Windows\system32\kernel32.dll 2014-04-08 20:32 - 2014-02-05 20:57 - 00861696 _____ (Microsoft Corporation) C:\Windows\SysWOW64\kernel32.dll 2014-03-20 12:33 - 2014-03-20 12:33 - 00000000 ____D () C:\ProgramData\AVG Secure Search ==================== One Month Modified Files and Folders ======= 2014-04-16 20:13 - 2014-04-16 20:13 - 00000000 ____D () C:\FRST 2014-04-16 19:53 - 2012-07-03 17:48 - 00000830 _____ () C:\Windows\Tasks\Adobe Flash Player Updater.job 2014-04-16 19:53 - 2009-07-20 04:42 - 01174874 _____ () C:\Windows\WindowsUpdate.log 2014-04-16 14:33 - 2006-11-02 10:22 - 00003616 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0 2014-04-16 14:33 - 2006-11-02 10:22 - 00003616 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0 2014-04-16 12:38 - 2009-01-13 12:07 - 00003578 _____ () C:\Windows\System32\Tasks\HP Health Check 2014-04-16 12:33 - 2006-11-02 10:42 - 00000006 ____H () C:\Windows\Tasks\SA.DAT 2014-04-16 12:31 - 2006-11-02 10:42 - 00032546 _____ () C:\Windows\Tasks\SCHEDLGU.TXT 2014-04-16 12:13 - 2012-07-01 21:31 - 00000000 ____D () C:\Windows\system32\Drivers\AVG 2014-04-15 16:19 - 2013-09-28 00:27 - 00000000 ____D () C:\Users\admin\AppData\Local\MapsGalaxy_39 2014-04-15 10:16 - 2012-07-01 21:02 - 00000951 _____ () C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk 2014-04-15 10:16 - 2011-04-18 19:45 - 00000000 ____D () C:\Program Files (x86)\Malwarebytes' Anti-Malware 2014-04-09 22:16 - 2013-07-20 11:20 - 00000000 ____D () C:\Windows\system32\MRT 2014-04-09 22:06 - 2006-11-02 07:35 - 90655440 _____ (Microsoft Corporation) C:\Windows\system32\mrt.exe 2014-04-03 13:56 - 2009-10-01 13:18 - 00000052 _____ () C:\Windows\SysWOW64\DOErrors.log 2014-03-20 12:33 - 2014-03-20 12:33 - 00000000 ____D () C:\ProgramData\AVG Secure Search 2014-03-20 12:31 - 2013-05-20 13:58 - 00049952 _____ (AVG Technologies) C:\Windows\system32\Drivers\avgtpx64.sys 2014-03-20 12:31 - 2012-07-01 21:34 - 00000000 ____D () C:\Program Files (x86)\AVG Secure Search Some content of TEMP: ==================== C:\Users\admin\AppData\Local\Temp\install_flashplayer11x32ax_gtbd_chrd_dn_aih.exe ==================== Bamital & volsnap Check ================= C:\Windows\System32\winlogon.exe => MD5 is legit C:\Windows\System32\wininit.exe => MD5 is legit C:\Windows\SysWOW64\wininit.exe => MD5 is legit C:\Windows\explorer.exe => MD5 is legit C:\Windows\SysWOW64\explorer.exe => MD5 is legit C:\Windows\System32\svchost.exe => MD5 is legit C:\Windows\SysWOW64\svchost.exe => MD5 is legit C:\Windows\System32\services.exe => MD5 is legit C:\Windows\System32\User32.dll => MD5 is legit C:\Windows\SysWOW64\User32.dll => MD5 is legit C:\Windows\System32\userinit.exe => MD5 is legit C:\Windows\SysWOW64\userinit.exe => MD5 is legit C:\Windows\System32\rpcss.dll => MD5 is legit C:\Windows\System32\Drivers\volsnap.sys => MD5 is legit LastRegBack: 2014-04-16 12:39 ==================== End Of Log ============================ Additional scan result of Farbar Recovery Scan Tool (x64) Version: 17-04-2014 Ran by admin at 2014-04-16 20:14:09 Running from C:\Users\admin\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\8BRJTUXB Boot Mode: Normal ========================================================== ==================== Security Center ======================== AV: AVG Anti-Virus Free Edition 2012 (Enabled - Up to date) {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0} AS: AVG Anti-Virus Free Edition 2012 (Enabled - Up to date) {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D} AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} ==================== Installed Programs ====================== Acrobat.com (HKLM-x32\...\com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 1.1.377 - Adobe Systems Incorporated) Acrobat.com (x32 Version: 0.0.0 - Adobe Systems Incorporated) Hidden Activation Assistant for the 2007 Microsoft Office suites (HKLM-x32\...\Activation Assistant for the 2007 Microsoft Office suites) (Version: - Microsoft Corporation) Activation Assistant for the 2007 Microsoft Office suites (x32 Version: 1.0 - Microsoft Corporation) Hidden ActiveCheck component for HP Active Support Library (x32 Version: 3.0.0.2 - Hewlett-Packard) Hidden Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 1.0.4990 - Adobe Systems Inc.) Adobe AIR (x32 Version: 1.0.8.4990 - Adobe Systems Inc.) Hidden Adobe Flash Player 12 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 12.0.0.77 - Adobe Systems Incorporated) Adobe Reader 9 (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-A90000000001}) (Version: 9.0.0 - Adobe Systems Incorporated) Agere Systems HDA Modem (HKLM\...\Agere Systems Soft Modem) (Version: - Agere Systems) AVG 2012 (HKLM\...\AVG) (Version: 2012.1.2247 - AVG Technologies) AVG 2012 (Version: 12.0.3722 - AVG Technologies) Hidden AVG 2012 (Version: 12.1.2247 - AVG Technologies) Hidden AVG PC Tuneup (HKLM-x32\...\{50316C0A-CC2A-460A-9EA5-F486E54AC17D}_is1) (Version: 10.0.0.27 - AVG) AVG Security Toolbar (HKLM-x32\...\AVG Secure Search) (Version: 18.0.5.292 - AVG Technologies) Belkin Setup and Router Monitor (HKLM-x32\...\Belkin Setup and Router Monitor_is1) (Version: - ) Broadcom 802.11 Wireless LAN Adapter (HKLM\...\Broadcom 802.11b Network Adapter) (Version: 5.10.38.26 - Broadcom Corporation) Compatibility Pack for the 2007 Office system (HKLM-x32\...\{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation) CyberLink DVD Suite (HKLM-x32\...\InstallShield_{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}) (Version: 6.0.2326 - CyberLink Corp.) CyberLink DVD Suite (x32 Version: 6.0.2326 - CyberLink Corp.) Hidden dj_sf_software_req (x32 Version: 90.0.235.000 - Hewlett-Packard) Hidden Download Navigator (HKLM-x32\...\{E728441A-7820-4B1C-87C9-DE7BE37B2953}) (Version: 1.1.0 - SEIKO EPSON CORPORATION) Epson Connect (HKLM-x32\...\{64BA551C-9AF6-495C-93F3-D1270E0045FC}) (Version: - ) Epson Customer Participation (HKLM\...\{814FA673-A085-403C-9545-747FC1495069}) (Version: 1.4.0.0 - SEIKO EPSON CORPORATION) Epson Event Manager (HKLM-x32\...\{BECE9CCD-83F6-4BAA-9B26-227DF7D2E932}) (Version: 3.01.0000 - Seiko Epson Corporation) EPSON Scan (HKLM-x32\...\EPSON Scanner) (Version: - Seiko Epson Corporation) EPSON XP-400 Series Printer Uninstall (HKLM\...\EPSON XP-400 Series) (Version: - SEIKO EPSON Corporation) EpsonNet Print (HKLM-x32\...\{3E31400D-274E-4647-916C-2CACC3741799}) (Version: 2.5.00 - SEIKO EPSON CORPORATION) ESU for Microsoft Vista (HKLM-x32\...\{3877C901-7B90-4727-A639-B6ED2DD59D43}) (Version: 1.0.0 - Hewlett-Packard) HP Active Support Library (HKLM-x32\...\{CE7E3BE0-2DD3-4416-A690-F9E4A99A8CFF}) (Version: 3.1.9.1 - Hewlett-Packard) HP Common Access Service Library (x32 Version: 2.00 E6 - Hewlett-Packard) Hidden HP Customer Experience Enhancements (HKLM-x32\...\{57A5AEC1-97FC-474D-92C4-908FCC2253D4}) (Version: 5.7.0.2664 - Hewlett-Packard) HP Deskjet Printer Driver Software 9.0 (HKLM\...\{E0C18BB0-32CA-4679-B422-9B9FA825378F}) (Version: 9.0 - HP) HP Help and Support (HKLM-x32\...\{0054A0F6-00C9-4498-B821-B5C9578F433E}) (Version: 2.1.3.0 - Hewlett-Packard Company) HP MediaSmart DVD (HKLM-x32\...\InstallShield_{DCCAD079-F92C-44DA-B258-624FC6517A5A}) (Version: 2.1.2328 - Hewlett-Packard) HP MediaSmart DVD (x32 Version: 2.1.2328 - Hewlett-Packard) Hidden HP MediaSmart Music/Photo/Video (HKLM-x32\...\InstallShield_{B2EE25B9-5B00-4ACF-94F0-92433C28C39E}) (Version: 2.1.2425 - Hewlett-Packard) HP MediaSmart Music/Photo/Video (x32 Version: 2.1.2425 - Hewlett-Packard) Hidden HP MediaSmart SmartMenu (HKLM\...\{F1568AA6-5982-4AFB-A871-C68E4328BC3B}) (Version: 2.1.7 - Hewlett-Packard) HP MediaSmart TV (HKLM-x32\...\InstallShield_{67626E09-5366-4480-8F1E-93FADF50CA15}) (Version: 2.1.1708 - Hewlett-Packard) HP MediaSmart TV (x32 Version: 2.1.1708 - Hewlett-Packard) Hidden HP MediaSmart Webcam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 2.1.1124 - Hewlett-Packard) HP MediaSmart Webcam (x32 Version: 2.1.1124 - Hewlett-Packard) Hidden hp photosmart printer series (Remove only) (HKLM-x32\...\hp photosmart printer series) (Version: - ) HP Quick Launch Buttons 6.40 L1 (HKLM-x32\...\{34D2AB40-150D-475D-AE32-BD23FB5EE355}) (Version: 6.40 L1 - Hewlett-Packard) HP Total Care Advisor (HKLM-x32\...\{154A4184-1A3D-4BF9-A5AE-4FA1660445F3}) (Version: 2.4.5991.2847 - Hewlett-Packard) HP Total Care Setup (HKLM-x32\...\{95A747E0-DF19-46CB-A622-20A0107201BD}) (Version: 1.1.2413.2876 - Hewlett-Packard Company) HP Update (HKLM-x32\...\{97486FBE-A3FC-4783-8D55-EA37E9D171CC}) (Version: 5.005.000.002 - Hewlett-Packard) HP User Guides 0126 (HKLM-x32\...\{36E90C09-EB23-4EAC-8B47-12C0CA5DBD3A}) (Version: 1.04.0000 - Hewlett-Packard) HP Wireless Assistant (HKLM-x32\...\{E5E29403-3D25-40C6-892B-F9FEE2A95585}) (Version: 3.50 A6 - Hewlett-Packard) HPAsset component for HP Active Support Library (x32 Version: 3.0.2.2 - Hewlett-Packard) Hidden IDT Audio (HKLM-x32\...\{E3A5A8AB-58F6-45FF-AFCB-C9AE18C05001}) (Version: 1.0.6087.22 - IDT) Intel® Graphics Media Accelerator Driver (HKLM\...\HDMI) (Version: - Intel Corporation) Java Auto Updater (x32 Version: 2.0.7.1 - Sun Microsystems, Inc.) Hidden Java 6 Update 33 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83216033FF}) (Version: 6.0.330 - Oracle) Java 6 Update 7 (HKLM-x32\...\{3248F0A8-6813-11D6-A77B-00B0D0160070}) (Version: 1.6.0.70 - Sun Microsystems, Inc.) LabelPrint (HKLM-x32\...\InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243}) (Version: 2.5.1118 - CyberLink Corp.) LabelPrint (x32 Version: 2.5.1118 - CyberLink Corp.) Hidden LightScribe System Software 1.14.17.1 (HKLM-x32\...\{0E7DBD52-B097-4F2B-A7C7-F105B0D20FDB}) (Version: 1.14.17.1 - LightScribe) Malwarebytes Anti-Malware version 1.75.0.1300 (HKLM-x32\...\Malwarebytes' Anti-Malware_is1) (Version: 1.75.0.1300 - Malwarebytes Corporation) Microsoft .NET Framework 3.5 SP1 (HKLM\...\Microsoft .NET Framework 3.5 SP1) (Version: - Microsoft Corporation) Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729 - Microsoft Corporation) Hidden Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation) Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden Microsoft Office PowerPoint Viewer 2007 (English) (HKLM-x32\...\{95120000-00AF-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation) Microsoft Office XP Professional with FrontPage (HKLM-x32\...\{90280409-6000-11D3-8CFE-0050048383C9}) (Version: 10.0.6626.0 - Microsoft Corporation) Microsoft Silverlight (HKLM-x32\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30214.0 - Microsoft Corporation) Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (HKLM\...\{B6E3757B-5E77-3915-866A-CCFC4B8D194C}) (Version: 8.0.50727.4053 - Microsoft Corporation) Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM-x32\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation) Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation) Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175 (HKLM\...\{aac9fcc4-dd9e-4add-901c-b5496a07ab2e}) (Version: 8.0.51011 - Microsoft Corporation) Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation) Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336 - Microsoft Corporation) Hidden Microsoft Visual C++ 2008 ATL Update kb973924 - x64 9.0.30729.4148 (HKLM\...\{EE936C7A-EA40-31D5-9B65-8E3E089C3828}) (Version: 9.0.30729.4148 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570 (HKLM\...\{8338783A-0968-3B85-AFC7-BAAE0A63DC50}) (Version: 9.0.30729.5570 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729 (HKLM\...\{4FFA2088-8317-3B14-93CD-4C699DB37843}) (Version: 9.0.30729 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation) Microsoft Works (HKLM-x32\...\{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}) (Version: 9.7.0621 - Microsoft Corporation) MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation) MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation) Power2Go (HKLM-x32\...\InstallShield_{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version: 6.0.2325 - CyberLink Corp.) Power2Go (x32 Version: 6.0.2325 - CyberLink Corp.) Hidden PowerDirector (HKLM-x32\...\InstallShield_{CB099890-1D5F-11D5-9EA9-0050BAE317E1}) (Version: 7.0.2317 - CyberLink Corp.) PowerDirector (x32 Version: 7.0.2317 - CyberLink Corp.) Hidden ProtectSmart Hard Drive Protection (HKLM\...\{2F97CE84-9C33-4631-821B-85EA371EA254}) (Version: 3.10.1.7 - Hewlett-Packard) Realtek 8169 8168 8101E 8102E Ethernet Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 1.00.0000 - Realtek) Realtek USB 2.0 Card Reader (HKLM-x32\...\{DC24971E-1946-445D-8A82-CE685433FA7D}) (Version: 3.0.1.3 - Realtek Semiconductor Corp.) Skype Toolbars (HKLM-x32\...\{B6CF2967-C81E-40C0-9815-C05774FEF120}) (Version: 5.5.7896 - Skype Technologies S.A.) Skype™ 6.11 (HKLM-x32\...\{4E76FF7E-AEBA-4C87-B788-CD47E5425B9D}) (Version: 6.11.102 - Skype Technologies S.A.) Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 11.2.1.0 - Synaptics) Toolbox (x32 Version: 90.0.146.000 - Hewlett-Packard) Hidden Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (HKLM-x32\...\{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}.KB963707) (Version: 1 - Microsoft Corporation) Visual Studio 2008 x64 Redistributables (HKLM-x32\...\{FCDBEA60-79F0-4FAE-BBA8-55A26C609A49}) (Version: 10.0.0.2 - AVG Technologies) WebEx Support Manager for Internet Explorer (HKLM-x32\...\{C34FAEF3-4241-4C4E-9CFF-7BBD8BCEABE7}) (Version: 6.5.47 - WebEx Communications Inc.) Windows Driver Package - ENE (enecir) HIDClass (09/04/2008 2.6.0.0) (HKLM\...\07B260955637F1FF7587ED2AA87459040DD09BF7) (Version: 09/04/2008 2.6.0.0 - ENE) ==================== Restore Points ========================= 05-07-2013 14:32:35 Installed Epson Connect 11-07-2013 14:57:41 Windows Update 20-07-2013 16:18:06 Windows Update 15-08-2013 13:31:14 Windows Update 29-08-2013 17:22:41 Windows Update 11-09-2013 08:00:26 Windows Update 10-10-2013 15:20:13 Windows Update 11-10-2013 13:58:14 Windows Update 14-11-2013 09:00:32 Windows Update 14-12-2013 03:20:20 Windows Update 15-12-2013 17:12:09 Windows Update 16-01-2014 21:30:06 Windows Update 12-02-2014 19:08:55 Windows Update 14-02-2014 00:02:46 Windows Update 15-02-2014 00:26:41 Windows Update 17-02-2014 05:37:45 Windows Update 26-02-2014 06:56:34 Windows Update 28-02-2014 03:25:20 Windows Update 14-03-2014 03:50:11 Windows Update 15-03-2014 04:48:39 Windows Update 16-03-2014 23:14:46 Scheduled Checkpoint 20-03-2014 01:24:45 Windows Update 10-04-2014 03:01:28 Windows Update ==================== Hosts content: ========================== 2006-11-02 07:34 - 2006-09-18 16:37 - 00000761 ____A C:\Windows\system32\Drivers\etc\hosts 127.0.0.1 localhost ::1 localhost ==================== Scheduled Tasks (whitelisted) ============= Task: {0AEAFAF6-F116-4A60-AFB4-C8B755A6E975} - System32\Tasks\Microsoft\Windows\MobilePC\TMM Task: {10B918EE-EF69-42F0-9C52-0271302B810D} - System32\Tasks\AVG-Secure-Search-Update_JUNE2013_TB_rmv => C:\Windows\TEMP\{C139196F-4B50-4830-9CB7-389B10EBCD74}.exe [2013-06-02] (AVG Secure Search) Task: {192DDA2D-5815-47B8-983F-65744FEEC03A} - System32\Tasks\Microsoft\Windows\Shell\CrawlStartPages Task: {205F2C6E-059D-4A29-9828-A26EF025439A} - System32\Tasks\{53D6B458-3C61-4F33-B747-7BB3A0A7CD08} => C:\Program Files (x86)\Skype\\Phone\Skype.exe [2013-11-14] (Skype Technologies S.A.) Task: {2211CB68-94D3-434B-817F-F62BEFCBF8F2} - System32\Tasks\HPCeeScheduleForadmin => C:\Program Files (x86)\hewlett-packard\sdp\ceement\HPCEE.exe [2008-05-19] (Hewlett-Packard) Task: {254095AE-FB97-48EA-94A5-D8BF2AB79714} - System32\Tasks\Microsoft\Windows\RAC\RACAgent => C:\Windows\system32\RacAgent.exe [2008-01-20] (Microsoft Corporation) Task: {4E946E6C-49EC-4FD9-8F58-EB5AF1752C5D} - System32\Tasks\Microsoft\Windows\PLA\System\ConvertLogEntries => Rundll32.exe %windir%\system32\pla.dll,PlaConvertLogEntries Task: {6D21C875-C919-4406-947A-E9A43FDCEE3F} - System32\Tasks\HP Health Check => c:\Program Files (x86)\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe [2008-10-09] (Hewlett-Packard) Task: {790DB63B-F7DE-4582-8E8B-E99AD7852C5E} - System32\Tasks\Microsoft\Windows\Tcpip\WSHReset => C:\Windows\system32\netsh.exe [2006-11-02] (Microsoft Corporation) Task: {7C638E5B-ECE5-4424-A7E5-2C913CA682E9} - System32\Tasks\Microsoft\Windows\NetworkAccessProtection\NAPStatus UI Task: {876579B8-7819-4229-94D3-841AB5ABD888} - System32\Tasks\AVG\PC Tuneup\Integrator\Start On admin Logon => C:\Program Files (x86)\AVG\AVG PC Tuneup\BoostSpeed.exe [2011-11-03] (AVG) Task: {A1D89934-7884-42E0-9894-58C7249BC066} - System32\Tasks\Adobe Flash Player Updater => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2014-03-11] (Adobe Systems Incorporated) Task: {E91D6474-70CC-42BE-80FF-8BED8AF557ED} - System32\Tasks\Microsoft\Windows\Wireless\GatherWirelessInfo => C:\Windows\system32\gatherWirelessInfo.vbs [2008-01-20] () Task: C:\Windows\Tasks\Adobe Flash Player Updater.job => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe Task: C:\Windows\Tasks\HPCeeScheduleForadmin.job => C:\Program Files (x86)\hewlett-packard\sdp\ceement\HPCEE.exe ==================== Loaded Modules (whitelisted) ============= 2009-01-13 12:01 - 2008-12-17 19:11 - 00365952 _____ () C:\Program Files (x86)\SMINST\BLService.exe 2009-01-13 11:52 - 2008-09-15 09:13 - 00241734 _____ () C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe 2008-11-26 19:13 - 2008-11-26 19:13 - 00296320 ____N () C:\Program Files (x86)\Hewlett-Packard\Media\TV\Kernel\TV\TVCapSvc.exe 2008-11-26 19:13 - 2008-11-26 19:13 - 00116096 ____N () C:\Program Files (x86)\Hewlett-Packard\Media\TV\Kernel\TV\TVSched.exe 2014-03-20 12:33 - 2014-03-20 12:31 - 00159768 _____ () C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\18.0.5\loggingserver.exe 2012-07-01 21:34 - 2014-03-20 12:31 - 02544664 _____ () C:\Program Files (x86)\AVG Secure Search\vprot.exe 2008-11-26 19:12 - 2008-11-26 19:12 - 00074536 _____ () C:\Program Files (x86)\Hewlett-Packard\Media\TV\Kernel\Common\MCEMediaStatus64.dll 2008-10-22 13:32 - 2008-10-22 13:32 - 00628016 _____ () C:\Program Files (x86)\Hewlett-Packard\Shared\hpqToaster.exe 2012-07-02 09:02 - 2011-11-03 17:21 - 00350024 _____ () C:\Program Files (x86)\AVG\AVG PC Tuneup\madExcept_.bpl 2012-07-02 09:02 - 2011-11-03 17:21 - 00184136 _____ () C:\Program Files (x86)\AVG\AVG PC Tuneup\madBasic_.bpl 2012-07-02 09:02 - 2011-11-03 17:21 - 00050504 _____ () C:\Program Files (x86)\AVG\AVG PC Tuneup\madDisAsm_.bpl 2011-12-23 16:09 - 2011-05-27 16:57 - 00022944 _____ () C:\Program Files (x86)\Belkin\Router Setup and Monitor\BelkinServicePS.dll 2009-01-13 12:01 - 2008-12-17 19:11 - 00132480 _____ () C:\Program Files (x86)\SMINST\STWmiM.dll 2008-11-26 19:13 - 2008-11-26 19:13 - 00263560 ____N () C:\Program Files (x86)\Hewlett-Packard\Media\TV\Kernel\TV\CLCapEngine.dll 2008-11-26 19:13 - 2008-11-26 19:13 - 00038184 ____N () C:\Program Files (x86)\Hewlett-Packard\Media\TV\Kernel\TV\CLCapSvcps.dll 2008-11-26 19:13 - 2008-11-26 19:13 - 00124288 ____N () C:\Program Files (x86)\Hewlett-Packard\Media\TV\Kernel\TV\CLSchMgr.dll 2008-11-26 19:13 - 2008-11-26 19:13 - 00349480 ____N () C:\Program Files (x86)\Hewlett-Packard\Media\TV\Kernel\TV\CLTinyDB.dll 2014-03-20 12:33 - 2014-03-20 12:31 - 00519704 _____ () C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\18.0.5\log4cplusU.dll 2007-07-12 15:55 - 2007-07-12 15:55 - 01581056 _____ () C:\Program Files (x86)\Common Files\LightScribe\QtCore4.dll 2007-08-14 15:59 - 2007-08-14 15:59 - 06365184 _____ () C:\Program Files (x86)\Common Files\LightScribe\QtGui4.dll 2007-07-12 15:55 - 2007-07-12 15:55 - 00131072 _____ () C:\Program Files (x86)\Common Files\LightScribe\plugins\imageformats\qjpeg4.dll 2008-11-18 13:57 - 2008-11-18 13:57 - 00057344 _____ () C:\Program Files (x86)\Hewlett-Packard\HP Advisor\Pillars\PCAlerts\PCAlertsPillar.dll 2008-11-18 14:03 - 2008-11-18 14:03 - 00032768 _____ () C:\Program Files (x86)\Hewlett-Packard\HP Advisor\Content.XmlSerializers.dll 2008-11-18 13:56 - 2008-11-18 13:56 - 00118784 _____ () C:\Program Files (x86)\Hewlett-Packard\HP Advisor\ECLibrary.dll 2008-11-18 13:56 - 2008-11-18 13:56 - 00040960 _____ () C:\Program Files (x86)\Hewlett-Packard\HP Advisor\MessagingServer.dll 2008-11-18 13:56 - 2008-11-18 13:56 - 00005632 _____ () C:\Program Files (x86)\Hewlett-Packard\HP Advisor\MessagingInterface.dll 2008-11-18 13:56 - 2008-11-18 13:56 - 00028672 _____ () C:\Program Files (x86)\Hewlett-Packard\HP Advisor\MessagingMessages.dll 2009-12-03 14:35 - 2009-04-11 01:28 - 00368640 _____ () C:\Windows\SysWOW64\msjetoledb40.dll 2008-11-18 13:56 - 2008-11-18 13:56 - 00010240 _____ () C:\Program Files (x86)\Hewlett-Packard\HP Advisor\MessagingClients.dll 2008-11-18 13:57 - 2008-11-18 13:57 - 00007168 _____ () C:\Program Files (x86)\Hewlett-Packard\HP Advisor\RemotingClient.dll 2008-12-25 15:41 - 2008-12-25 15:41 - 00881960 ____N () C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMediaLibrary.dll 2011-12-23 10:25 - 2010-08-22 22:01 - 00325632 _____ () C:\Program Files (x86)\Belkin\Router Setup and Monitor\QtXml4.dll 2011-12-23 10:25 - 2010-08-22 22:01 - 01954304 _____ () C:\Program Files (x86)\Belkin\Router Setup and Monitor\QtCore4.dll 2011-12-23 10:25 - 2010-08-22 22:01 - 07187456 _____ () C:\Program Files (x86)\Belkin\Router Setup and Monitor\QtGui4.dll 2011-12-23 10:25 - 2010-08-22 22:01 - 00847360 _____ () C:\Program Files (x86)\Belkin\Router Setup and Monitor\QtNetwork4.dll 2011-12-23 16:08 - 2010-08-22 21:32 - 00119808 _____ () C:\Program Files (x86)\Belkin\Router Setup and Monitor\imageformats\qjpeg4.dll 2011-12-23 16:08 - 2011-05-27 16:08 - 00660480 _____ () C:\Program Files (x86)\Belkin\Router Setup and Monitor\gateways\GenericBelkinGatewayLOC.dll ==================== Alternate Data Streams (whitelisted) ========= AlternateDataStreams: C:\Users\admin\Downloads\Snowfight.mpg:TOC.WMV AlternateDataStreams: C:\ProgramData\Temp:0B4227B4 ==================== Safe Mode (whitelisted) =================== HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys => ""="Driver" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\Wdf01000.sys => ""="Driver" ==================== Disabled items from MSCONFIG ============== ==================== Faulty Device Manager Devices ============= Name: Microsoft Tun Miniport Adapter #2 Description: Microsoft Tun Miniport Adapter Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318} Manufacturer: Microsoft Service: tunmp Problem: : This device cannot start. (Code10) Resolution: Device failed to start. Click "Update Driver" to update the drivers for this device. On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard. Name: Microsoft Tun Miniport Adapter #3 Description: Microsoft Tun Miniport Adapter Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318} Manufacturer: Microsoft Service: tunmp Problem: : This device cannot start. (Code10) Resolution: Device failed to start. Click "Update Driver" to update the drivers for this device. On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard. Name: Microsoft Tun Miniport Adapter #4 Description: Microsoft Tun Miniport Adapter Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318} Manufacturer: Microsoft Service: tunmp Problem: : This device cannot start. (Code10) Resolution: Device failed to start. Click "Update Driver" to update the drivers for this device. On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard. Name: Microsoft Tun Miniport Adapter #5 Description: Microsoft Tun Miniport Adapter Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318} Manufacturer: Microsoft Service: tunmp Problem: : This device cannot start. (Code10) Resolution: Device failed to start. Click "Update Driver" to update the drivers for this device. On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard. ==================== Event log errors: ========================= Application errors: ================== Error: (04/16/2014 00:36:04 PM) (Source: HP AdvisorUpdate) (User: ) Description: Could not find a part of the path 'C:\_pack6\hp-advisor\src\HPAdvisor\Shared\Content\xsd\HPAdvisor.xsd'. at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy) at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize) at System.Xml.XmlDownloadManager.GetStream(Uri uri, ICredentials credentials) at System.Xml.XmlUrlResolver.GetEntity(Uri absoluteUri, String role, Type ofObjectToReturn) at System.Xml.XmlReader.Create(String inputUri, XmlReaderSettings settings, XmlParserContext inputContext) at System.Xml.Schema.XmlSchemaSet.Add(String targetNamespace, String schemaUri) at HPAdvisor.Common.Content.CategoryCollection.ValidateDocument(String path) ValidateDocument failed Business\SearchTargets.xml Error: (04/16/2014 00:34:09 PM) (Source: WinMgmt) (User: ) Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003 Error: (04/15/2014 09:17:20 PM) (Source: Application Hang) (User: ) Description: The program mbam.exe version 1.75.0.1 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Problem Reports and Solutions control panel. Process ID: 14d0 Start Time: 01cf591293eebdb0 Termination Time: 31 Error: (04/15/2014 07:37:48 PM) (Source: Application Hang) (User: ) Description: The program mbam.exe version 1.75.0.1 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Problem Reports and Solutions control panel. Process ID: a58 Start Time: 01cf58f52be59620 Termination Time: 15 Error: (04/15/2014 04:49:12 PM) (Source: Application Hang) (User: ) Description: The program mbam.exe version 1.75.0.1 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Problem Reports and Solutions control panel. Process ID: 270 Start Time: 01cf58bdb797d777 Termination Time: 717 Error: (04/15/2014 10:12:21 AM) (Source: HP AdvisorUpdate) (User: ) Description: Could not find a part of the path 'C:\_pack6\hp-advisor\src\HPAdvisor\Shared\Content\xsd\HPAdvisor.xsd'. at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy) at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize) at System.Xml.XmlDownloadManager.GetStream(Uri uri, ICredentials credentials) at System.Xml.XmlUrlResolver.GetEntity(Uri absoluteUri, String role, Type ofObjectToReturn) at System.Xml.XmlReader.Create(String inputUri, XmlReaderSettings settings, XmlParserContext inputContext) at System.Xml.Schema.XmlSchemaSet.Add(String targetNamespace, String schemaUri) at HPAdvisor.Common.Content.CategoryCollection.ValidateDocument(String path) ValidateDocument failed Business\SearchTargets.xml Error: (04/15/2014 10:09:19 AM) (Source: WinMgmt) (User: ) Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003 Error: (04/14/2014 00:57:35 AM) (Source: HP AdvisorUpdate) (User: ) Description: Could not find a part of the path 'C:\_pack6\hp-advisor\src\HPAdvisor\Shared\Content\xsd\HPAdvisor.xsd'. at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy) at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize) at System.Xml.XmlDownloadManager.GetStream(Uri uri, ICredentials credentials) at System.Xml.XmlUrlResolver.GetEntity(Uri absoluteUri, String role, Type ofObjectToReturn) at System.Xml.XmlReader.Create(String inputUri, XmlReaderSettings settings, XmlParserContext inputContext) at System.Xml.Schema.XmlSchemaSet.Add(String targetNamespace, String schemaUri) at HPAdvisor.Common.Content.CategoryCollection.ValidateDocument(String path) ValidateDocument failed Business\SearchTargets.xml Error: (04/14/2014 00:53:54 AM) (Source: WinMgmt) (User: ) Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003 Error: (04/12/2014 11:42:26 PM) (Source: HP AdvisorUpdate) (User: ) Description: Could not find a part of the path 'C:\_pack6\hp-advisor\src\HPAdvisor\Shared\Content\xsd\HPAdvisor.xsd'. at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy) at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize) at System.Xml.XmlDownloadManager.GetStream(Uri uri, ICredentials credentials) at System.Xml.XmlUrlResolver.GetEntity(Uri absoluteUri, String role, Type ofObjectToReturn) at System.Xml.XmlReader.Create(String inputUri, XmlReaderSettings settings, XmlParserContext inputContext) at System.Xml.Schema.XmlSchemaSet.Add(String targetNamespace, String schemaUri) at HPAdvisor.Common.Content.CategoryCollection.ValidateDocument(String path) ValidateDocument failed Business\SearchTargets.xml System errors: ============= Microsoft Office Sessions: ========================= Error: (04/16/2014 00:36:04 PM) (Source: HP AdvisorUpdate)(User: ) Description: Could not find a part of the path 'C:\_pack6\hp-advisor\src\HPAdvisor\Shared\Content\xsd\HPAdvisor.xsd'. at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy) at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize) at System.Xml.XmlDownloadManager.GetStream(Uri uri, ICredentials credentials) at System.Xml.XmlUrlResolver.GetEntity(Uri absoluteUri, String role, Type ofObjectToReturn) at System.Xml.XmlReader.Create(String inputUri, XmlReaderSettings settings, XmlParserContext inputContext) at System.Xml.Schema.XmlSchemaSet.Add(String targetNamespace, String schemaUri) at HPAdvisor.Common.Content.CategoryCollection.ValidateDocument(String path) ValidateDocument failed Business\SearchTargets.xml Error: (04/16/2014 00:34:09 PM) (Source: WinMgmt)(User: ) Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003 Error: (04/15/2014 09:17:20 PM) (Source: Application Hang)(User: ) Description: mbam.exe1.75.0.114d001cf591293eebdb031 Error: (04/15/2014 07:37:48 PM) (Source: Application Hang)(User: ) Description: mbam.exe1.75.0.1a5801cf58f52be5962015 Error: (04/15/2014 04:49:12 PM) (Source: Application Hang)(User: ) Description: mbam.exe1.75.0.127001cf58bdb797d777717 Error: (04/15/2014 10:12:21 AM) (Source: HP AdvisorUpdate)(User: ) Description: Could not find a part of the path 'C:\_pack6\hp-advisor\src\HPAdvisor\Shared\Content\xsd\HPAdvisor.xsd'. at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy) at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize) at System.Xml.XmlDownloadManager.GetStream(Uri uri, ICredentials credentials) at System.Xml.XmlUrlResolver.GetEntity(Uri absoluteUri, String role, Type ofObjectToReturn) at System.Xml.XmlReader.Create(String inputUri, XmlReaderSettings settings, XmlParserContext inputContext) at System.Xml.Schema.XmlSchemaSet.Add(String targetNamespace, String schemaUri) at HPAdvisor.Common.Content.CategoryCollection.ValidateDocument(String path) ValidateDocument failed Business\SearchTargets.xml Error: (04/15/2014 10:09:19 AM) (Source: WinMgmt)(User: ) Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003 Error: (04/14/2014 00:57:35 AM) (Source: HP AdvisorUpdate)(User: ) Description: Could not find a part of the path 'C:\_pack6\hp-advisor\src\HPAdvisor\Shared\Content\xsd\HPAdvisor.xsd'. at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy) at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize) at System.Xml.XmlDownloadManager.GetStream(Uri uri, ICredentials credentials) at System.Xml.XmlUrlResolver.GetEntity(Uri absoluteUri, String role, Type ofObjectToReturn) at System.Xml.XmlReader.Create(String inputUri, XmlReaderSettings settings, XmlParserContext inputContext) at System.Xml.Schema.XmlSchemaSet.Add(String targetNamespace, String schemaUri) at HPAdvisor.Common.Content.CategoryCollection.ValidateDocument(String path) ValidateDocument failed Business\SearchTargets.xml Error: (04/14/2014 00:53:54 AM) (Source: WinMgmt)(User: ) Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003 Error: (04/12/2014 11:42:26 PM) (Source: HP AdvisorUpdate)(User: ) Description: Could not find a part of the path 'C:\_pack6\hp-advisor\src\HPAdvisor\Shared\Content\xsd\HPAdvisor.xsd'. at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy) at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize) at System.Xml.XmlDownloadManager.GetStream(Uri uri, ICredentials credentials) at System.Xml.XmlUrlResolver.GetEntity(Uri absoluteUri, String role, Type ofObjectToReturn) at System.Xml.XmlReader.Create(String inputUri, XmlReaderSettings settings, XmlParserContext inputContext) at System.Xml.Schema.XmlSchemaSet.Add(String targetNamespace, String schemaUri) at HPAdvisor.Common.Content.CategoryCollection.ValidateDocument(String path) ValidateDocument failed Business\SearchTargets.xml CodeIntegrity Errors: =================================== Date: 2014-04-16 20:13:40.881 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\avgidsha.sys because the set of per-page image hashes could not be found on the system. Date: 2014-04-16 20:13:40.601 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\avgidsha.sys because the set of per-page image hashes could not be found on the system. Date: 2014-04-16 20:13:40.289 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\avgidsha.sys because the set of per-page image hashes could not be found on the system. Date: 2014-04-16 20:13:39.945 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\avgidsha.sys because the set of per-page image hashes could not be found on the system. Date: 2014-04-16 20:13:39.259 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\avgidsdrivera.sys because the set of per-page image hashes could not be found on the system. Date: 2014-04-16 20:13:38.994 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\avgidsdrivera.sys because the set of per-page image hashes could not be found on the system. Date: 2014-04-16 20:13:38.729 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\avgidsdrivera.sys because the set of per-page image hashes could not be found on the system. Date: 2014-04-16 20:13:38.448 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\avgidsdrivera.sys because the set of per-page image hashes could not be found on the system. Date: 2014-04-16 14:06:06.372 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\winsxs\amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6001.22713_none_0fbe86f737e6a8d6\tcpip.sys because the set of per-page image hashes could not be found on the system. Date: 2014-04-16 14:06:06.107 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\winsxs\amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6001.22713_none_0fbe86f737e6a8d6\tcpip.sys because the set of per-page image hashes could not be found on the system. ==================== Memory info =========================== Percentage of memory in use: 72% Total physical RAM: 3998.25 MB Available physical RAM: 1083.46 MB Total Pagefile: 8221.76 MB Available Pagefile: 5313.23 MB Total Virtual: 8192 MB Available Virtual: 8191.81 MB ==================== Drives ================================ Drive c: () (Fixed) (Total:285.05 GB) (Free:181.43 GB) NTFS ==>[Drive with boot components (obtained from BCD)] Drive d: (RECOVERY) (Fixed) (Total:13.04 GB) (Free:2.02 GB) NTFS ==>[system with boot components (obtained from reading drive)] ==================== MBR & Partition Table ================== ======================================================== Disk: 0 (Size: 298 GB) (Disk ID: 2CF04D55) Partition 1: (Active) - (Size=285 GB) - (Type=07 NTFS) Partition 2: (Not Active) - (Size=13 GB) - (Type=07 NTFS) ==================== End Of Log ============================
  3. I've run a Malwarebytes scan on my mother's laptop. Originally there were 600+ infected files and most of them were removed, however it froze up part way through the removal process and I had to re-scan. I have re-scanned twice and it consistently comes up with 45 infected files all related to the Mapsgalaxy 39 file. When I choose to remove them all, MalwareBytes freezes up and cannot remove them. I cannot find a MapsGalaxy file in the Add/Remove programs section of the Control Panel to remove it and there is no toolbar shown in Internet Explorer (both which appear to the be the common solution to removing this virus per Google) Any suggestion of how I can get rid of these 45 extra files? Thanks!
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