Mbytes dropped Korean support? Now won't work on Korean Language XP machines

[baccusboy]

For the past several weeks, neither my friends or I have been able to use Malwarebytes. It seems that Korean language support has been dropped in a recent update. It will work on non-XP machines if another language is chosen, either. When attempting to install the recent version of the software in English on any Korean language machine, an error appears. My Korean ability is not good, but it says it's a '383' runtime error of some sort. I also see the word "text" in the error. I have attached a pic of the error.

Older versions of Malwarebytes run just fine, so long as updating is avoided.

This is a serious problem because Korea still has a massive XP penetration due to the many old computers still running it. Until this is fixed, we're forced to find another solution as Mbytes is completely immobilized.

I have used the tool that totally cleans Mbytes off, then attempted a reinstall, but it did not work.

To date, I have attempted this on 8 computers of my own and friends, and all have this problem if running Korean language.

Any ideas?

Thanks.

[baccusboy]

Sorry: I meant to say it will not work if another language is chosen from the list.

[baccusboy]

Additional info:

Machines were running any 1 of 3 different antivirus programs: Avast, Microsoft Essentials, or Ahn Labs V3.

This problem doesn't seem to be related to any antivirus program.

[exile360]

The following instructions should resolve the issue:

• Download and run mbam-clean.exe from here
  
• It will ask to restart your computer, please allow it to do so very important
  
• After the computer restarts, temporarily disable your Anti-Virus and install the latest version of Malwarebytes Anti-Malware from here
  
  • Note: You will need to reactivate the program using the license you were sent via email if using the Pro version
    
  • Launch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates.
    Restart the computer again and verify that Malwarebytes Anti-Malware is in the task tray if using the Pro version. Now setup any file exclusions as may be required in your Anti-Virus/Internet-Security/Firewall applications and restart your Anti-Virus/Internet-Security applications. You may use the guides posted in the FAQ's here or ask and we'll explain how to do it.