I installed acrobat reader XI and the latest version of java (both 32 and 64 bit) I could find (java 7, update 10) Hopefully my assumption is correct that this was a good thing to do..... Look forward to your reply and, again, thanks for all the help. Results of screen317's Security Check version 0.99.56 Windows 7 Service Pack 1 x64 (UAC is enabled) Internet Explorer 9 ``````````````Antivirus/Firewall Check:`````````````` Windows Firewall Enabled! Microsoft Security Essentials Antivirus up to date! `````````Anti-malware/Other Utilities Check:````````` Malwarebytes Anti-Malware version 1.65.1.1000 Java 7 Update 10 Java version out of Date! Adobe Reader XI Google Chrome 21.0.1180.83 Google Chrome 21.0.1180.89 Google Chrome 22.0.1229.79 Google Chrome 22.0.1229.92 Google Chrome 22.0.1229.94 Google Chrome 23.0.1271.64 Google Chrome 23.0.1271.91 Google Chrome 23.0.1271.95 Google Chrome 23.0.1271.97 ````````Process Check: objlist.exe by Laurent```````` Microsoft Security Essentials MSMpEng.exe Malwarebytes Anti-Malware mbamservice.exe Malwarebytes Anti-Malware mbamgui.exe Malwarebytes' Anti-Malware mbamscheduler.exe Micah Desktop Anti Malware SecurityCheck.exe `````````````````System Health check````````````````` Total Fragmentation on Drive C: 0% ````````````````````End of Log``````````````````````