Jump to content

Malwarebytes doesn't pick up FLV Player


Recommended Posts

I have run Malwarebytes several times and it will never pick up the pop up that I receive over and over named FLV player. There were also 2 others that the software never picked up on.

 

I've used Malwarebytes for several years (Free) and it normally catches everything.

 

I had been so pleased with the previous version that I had been comtemplating buying the Pro version. But Version 2 doesn't run near as long and has not picked even one item.

 

In searching the Internet even other sites recommended Malwarebytes.

 

Any ideas?

 

 

Link to post
Share on other sites

  • Root Admin

You do not need to purchase the product to have us assist you in detecting and removing any threats.  The product you mention though may not be a threat and why it's not detected.

 

Please read the following and post back the logs and we'll see what's going on.

 

Diagnostic Logs

 

Thanks

Link to post
Share on other sites

  • Root Admin

Well your computer has a proxy set on it which is okay if you set that yourself and are aware of it but otherwise that can be a sign of an infection as well.

You have some services that are also not running correctly.  The computer could use some other scans to ensure its clean that we cannot run in this forum. 

 

I would suggest following the advice from the topic here Available Assistance for Possibly Infected Computers and having one of the Experts assist you with looking into your issue.

You can use the same log files you posted here in your new topic and someone will assist you as soon as they can.

 

Thank you

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.