Have paid version, can't enable Malicious Website Protection?

[PaulHonda]

Hi

 

I just installed Malwarebytes Premium and I can't activate the Real Time Protection part of the program.

Since this is the main reason that I purchased the software I'd like to get this resolved.

 

The check file is attatched

 

Let me know what additional information you need.

 

Any help welcome.

 

Mike

mbam.doc

[Firefox]

Hello and

Please try the following and let us know if that corrects it or not.

MBAM Clean Removal Process 2x

If that does not correct the issue then please read the following and post back the requested logs.

Diagnostic Logs

Thank you

NOTE: Please do not copy your logs to Word and attach a word file, attaché the logs directly as the text files. Thanks