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cannot remove malware


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Attemps to fix the update failures as well as validating my copy of windows has not been successful.

I suggest you to contact Microsoft about this problem:

http://support.microsoft.com/contactus

I also got a warning when I logged into my Gmail account that it may have been hacked a big red bar at the top of my email account said that my email had been accessed remotely. listed sources and asked if it was me not to worry. I couldn't recognize any of the sources so I changed my password.

it is a good practice to change all of your passwords.

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