Infected

[sarahapril]

attach.txt:

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DDS (Ver_2012-11-20.01)

.

Microsoft® Windows Vista™ Home Premium 

Boot Device: \Device\HarddiskVolume3

Install Date: 25/05/2012 4:58:08 PM

System Uptime: 25/12/2013 5:19:59 PM (0 hours ago)

.

Motherboard: Dell Inc. |  | 0U990C

Processor: Intel® Core2 Duo CPU     T5750  @ 2.00GHz | Microprocessor | 2000/166mhz

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==== Disk Partitions =========================

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C: is FIXED (NTFS) - 99 GiB total, 22.41 GiB free.

D: is FIXED (NTFS) - 10 GiB total, 5.912 GiB free.

E: is CDROM ()

F: is FIXED (NTFS) - 298 GiB total, 151.766 GiB free.

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==== Disabled Device Manager Items =============

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==== System Restore Points ===================

.

.

==== Installed Programs ======================

.

 Update for Microsoft Office 2007 (KB2508958)

7-Zip 9.20

Adobe AIR

Adobe Flash Player 11 ActiveX

Adobe Flash Player 11 Plugin

Adobe Reader X (10.1.4)

AllShare Framework DMS

Apple Application Support

Apple Mobile Device Support

Apple Software Update

Bonjour

Canon MP280 series MP Drivers

CCleaner

D3DX10

Defraggler

Dell Touchpad

Dropbox

EyeLeo

f.lux

Facebook Video Calling 1.2.0.287

Folder Size 2.0.0.0

Google Chrome

Google Drive

Google Update Helper

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)

Hotfix for Microsoft .NET Framework 4 Client Profile (KB2461678)

iCloud

Intel® Graphics Media Accelerator Driver

Intel® PROSet/Wireless Software

iTunes

Java 7 Update 45

Java Auto Updater

Java 6 Update 32

K-Lite Codec Pack 8.8.0 (Full)

Laptop Integrated Webcam Driver (1.04.01.1011)  

Malwarebytes Anti-Malware version 1.75.0.1300

Marvell Miniport Driver

mCore

mDriver

Mesh Runtime

mHelp

Microsoft .NET Framework 3.5 SP1

Microsoft .NET Framework 4 Client Profile

Microsoft Application Error Reporting

Microsoft Office 2007 Service Pack 3 (SP3)

Microsoft Office Access MUI (English) 2007

Microsoft Office Access Setup Metadata MUI (English) 2007

Microsoft Office Enterprise 2007

Microsoft Office Excel MUI (English) 2007

Microsoft Office File Validation Add-In

Microsoft Office Groove MUI (English) 2007

Microsoft Office Groove Setup Metadata MUI (English) 2007

Microsoft Office InfoPath MUI (English) 2007

Microsoft Office OneNote MUI (English) 2007

Microsoft Office Outlook MUI (English) 2007

Microsoft Office PowerPoint MUI (English) 2007

Microsoft Office Proof (English) 2007

Microsoft Office Proof (French) 2007

Microsoft Office Proof (Spanish) 2007

Microsoft Office Proofing (English) 2007

Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)

Microsoft Office Publisher MUI (English) 2007

Microsoft Office Shared MUI (English) 2007

Microsoft Office Shared Setup Metadata MUI (English) 2007

Microsoft Office Word MUI (English) 2007

Microsoft Security Client

Microsoft Security Essentials

Microsoft Silverlight

Microsoft SQL Server 2005 Compact Edition [ENU]

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219

mMHouse

Mozilla Firefox 12.0 (x86 en-US)

Mozilla Maintenance Service

mPfMgr

MSVCRT

mWMI

RICOH R5C83x/84x Flash Media Controller Driver Ver.3.51.01

Samsung Kies

SAMSUNG USB Driver for Mobile Phones

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2840629)

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2861697)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2858302v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2861188)

Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition 

Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition 

Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition 

Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition 

Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2687311) 32-Bit Edition 

Security Update for Microsoft Office 2007 suites (KB2687439) 32-Bit Edition 

Security Update for Microsoft Office 2007 suites (KB2687441) 32-Bit Edition 

Security Update for Microsoft Office 2007 suites (KB2687499) 32-Bit Edition 

Security Update for Microsoft Office 2007 suites (KB2760416) 32-Bit Edition 

Security Update for Microsoft Office Excel 2007 (KB2687307) 32-Bit Edition 

Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition 

Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition

Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition

Security Update for Microsoft Office Publisher 2007 (KB2596705) 32-Bit Edition

Security Update for Microsoft Office Word 2007 (KB2760421) 32-Bit Edition 

Segoe UI

Skype™ 5.9

Spybot - Search & Destroy

TeraCopy 2.27

Update for 2007 Microsoft Office System (KB967642)

Update for Microsoft .NET Framework 3.5 SP1 (KB963707)

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3)

Update for Microsoft Office 2007 Help for Common Features (KB963673)

Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2596802) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition

Update for Microsoft Office Access 2007 Help (KB963663)

Update for Microsoft Office Excel 2007 Help (KB963678)

Update for Microsoft Office Infopath 2007 Help (KB963662)

Update for Microsoft Office OneNote 2007 Help (KB963670)

Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition

Update for Microsoft Office Outlook 2007 Help (KB963677)

Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2767848) 32-Bit Edition

Update for Microsoft Office Powerpoint 2007 Help (KB963669)

Update for Microsoft Office Publisher 2007 Help (KB963667)

Update for Microsoft Office Script Editor Help (KB963671)

Update for Microsoft Office Word 2007 Help (KB963665)

VC80CRTRedist - 8.0.50727.6195

VLC media player 2.0.1

Windows Live Communications Platform

Windows Live Essentials

Windows Live ID Sign-in Assistant

Windows Live Installer

Windows Live Mesh

Windows Live Mesh ActiveX Control for Remote Connections

Windows Live Messenger

Windows Live Movie Maker

Windows Live Photo Common

Windows Live Photo Gallery

Windows Live PIMT Platform

Windows Live Remote Client

Windows Live Remote Client Resources

Windows Live Remote Service

Windows Live Remote Service Resources

Windows Live SOXE

Windows Live SOXE Definitions

Windows Live UX Platform

Windows Live UX Platform Language Pack

.

==== End Of File ===========================

 

DDS.txt

 

DDS (Ver_2012-11-20.01) - NTFS_x86 

Internet Explorer: 9.0.8112.16520  BrowserJavaVersion: 10.45.2

Run by user at 17:22:31 on 2013-12-25

Microsoft® Windows Vista™ Home Premium   6.0.6002.2.1252.2.1033.18.3061.1996 [GMT -5:00]

.

AV: Microsoft Security Essentials *Enabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}

SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: Spybot - Search and Destroy *Enabled/Outdated* {9BC38DF1-3CCA-732D-A930-C1CA5F20A4B0}

SP: Microsoft Security Essentials *Enabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}

.

============== Running Processes ================

.

C:\Windows\system32\wininit.exe

C:\Windows\system32\lsm.exe

C:\Program Files\Microsoft Security Client\MsMpEng.exe

C:\Windows\system32\SLsvc.exe

C:\Windows\System32\spoolsv.exe

C:\Program Files\Intel\Wireless\Bin\EvtEng.exe

C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe

C:\Program Files\Spybot - Search & Destroy 2\SDFSSvc.exe

C:\Windows\system32\SearchIndexer.exe

C:\Program Files\Spybot - Search & Destroy 2\SDUpdSvc.exe

C:\Program Files\Spybot - Search & Destroy 2\SDWSCSvc.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\system32\taskeng.exe

C:\Windows\system32\Dwm.exe

C:\Windows\system32\taskeng.exe

C:\Windows\Explorer.EXE

C:\Program Files\Google\Update\1.3.22.3\GoogleCrashHandler.exe

C:\Windows\System32\igfxtray.exe

C:\Windows\System32\hkcmd.exe

C:\Windows\System32\igfxpers.exe

C:\Windows\OEM02Mon.exe

C:\Program Files\DellTPad\Apoint.exe

C:\Program Files\Microsoft Security Client\msseces.exe

C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe

C:\Windows\system32\igfxsrvc.exe

C:\Program Files\Common Files\Java\Java Update\jusched.exe

C:\Program Files\Spybot - Search & Destroy 2\SDTray.exe

C:\Users\user\AppData\Local\FluxSoftware\Flux\flux.exe

C:\Windows\ehome\ehtray.exe

C:\Program Files\AeroSnap\AeroSnap.exe

C:\Program Files\EyeLeo\EyeLeo.exe

C:\Users\user\AppData\Roaming\Dropbox\bin\Dropbox.exe

C:\Windows\ehome\ehmsas.exe

C:\Program Files\DellTPad\ApMsgFwd.exe

C:\Program Files\DellTPad\HidFind.exe

C:\Program Files\DellTPad\Apntex.exe

C:\Program Files\Windows Media Player\wmpnscfg.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Windows\system32\SearchProtocolHost.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Windows\system32\conime.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k rpcss

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k GPSvcGroup

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Windows\system32\svchost.exe -k imgsvc

C:\Windows\System32\svchost.exe -k WerSvcGroup

.

============== Pseudo HJT Report ===============

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uProxyServer = 208.97.135.54:80

BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll

BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll

BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll

BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll

BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll

uRun: [F.lux] "c:\users\user\appdata\local\fluxsoftware\flux\flux.exe" /noshow

uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe

mRun: [Windows Defender] c:\program files\windows defender\MSASCui.exe -hide

mRun: [igfxTray] c:\windows\system32\igfxtray.exe

mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe

mRun: [Persistence] c:\windows\system32\igfxpers.exe

mRun: [OEM02Mon.exe] c:\windows\OEM02Mon.exe

mRun: [Apoint] c:\program files\delltpad\Apoint.exe

mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey

mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"

mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"

mRun: [sunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"

mRun: [sDTray] "c:\program files\spybot - search & destroy 2\SDTray.exe"

StartupFolder: c:\users\user\appdata\roaming\micros~1\windows\startm~1\programs\startup\dropbox.lnk - c:\users\user\appdata\roaming\dropbox\bin\Dropbox.exe

StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\aerosnap.lnk - c:\program files\aerosnap\AeroSnap.exe

StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\eyeleo.lnk - c:\program files\eyeleo\EyeLeo.exe

mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0

mPolicies-System: EnableUIADesktopToggle = dword:0

IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office12\ONBttnIE.dll

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}

TCP: NameServer = 192.168.0.1

TCP: Interfaces\{51C024C2-8D34-41C0-99D8-6AA9A4A2DF33} : DHCPNameServer = 192.168.0.1

Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll

Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>

Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - c:\program files\windows live\photo gallery\AlbumDownloadProtocolHandler.dll

Notify: igfxcui - igfxdev.dll

Notify: SDWinLogon - SDWinLogon.dll

SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll

LSA: Security Packages =  kerberos msv1_0 schannel wdigest tspkg

.

================= FIREFOX ===================

.

FF - ProfilePath - c:\users\user\appdata\roaming\mozilla\firefox\profiles\7hvqq0a7.default\

FF - prefs.js: browser.search.selectedEngine - Ask.com

FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll

FF - plugin: c:\program files\canon\easy-photoprint ex\NPEZFFPI.DLL

FF - plugin: c:\program files\google\update\1.3.21.115\npGoogleUpdate3.dll

FF - plugin: c:\program files\google\update\1.3.21.123\npGoogleUpdate3.dll

FF - plugin: c:\program files\google\update\1.3.21.135\npGoogleUpdate3.dll

FF - plugin: c:\program files\google\update\1.3.21.145\npGoogleUpdate3.dll

FF - plugin: c:\program files\java\jre7\bin\plugin2\npjp2.dll

FF - plugin: c:\program files\microsoft silverlight\5.1.10411.0\npctrlui.dll

FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll

FF - plugin: c:\users\user\appdata\local\facebook\video\skype\npFacebookVideoCalling.dll

FF - plugin: c:\users\user\appdata\local\google\update\1.3.21.145\npGoogleUpdate3.dll

FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_4_402_287.dll

.

============= SERVICES / DRIVERS ===============

.

R0 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2013-9-27 214696]

R2 SDScannerService;Spybot-S&D 2 Scanner Service;c:\program files\spybot - search & destroy 2\SDFSSvc.exe [2013-12-24 3921880]

R2 SDUpdateService;Spybot-S&D 2 Updating Service;c:\program files\spybot - search & destroy 2\SDUpdSvc.exe [2013-12-24 1042272]

R2 SDWSCService;Spybot-S&D 2 Security Center Service;c:\program files\spybot - search & destroy 2\SDWSCSvc.exe [2013-12-24 171416]

R3 IntcHdmiAddService;Intel® High Definition Audio HDMI Service;c:\windows\system32\drivers\IntcHdmi.sys [2012-5-25 111616]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]

S3 dg_ssudbus;SAMSUNG Mobile USB Composite Device Driver (DEVGURU Ver.);c:\windows\system32\drivers\ssudbus.sys [2013-6-23 83864]

S3 FsUsbExDisk;FsUsbExDisk;c:\windows\system32\FsUsbExDisk.Sys [2013-2-18 37344]

S3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\drivers\NisDrvWFP.sys [2012-3-20 104768]

S3 NisSrv;Microsoft Network Inspection;c:\program files\microsoft security client\NisSrv.exe [2013-10-23 280288]

S3 ssudmdm;SAMSUNG  Mobile USB Modem Drivers (DEVGURU Ver.);c:\windows\system32\drivers\ssudmdm.sys [2013-6-23 181912]

S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2013-7-20 756392]

S4 AllShare Framework DMS;AllShare Framework DMS;c:\program files\samsung\allshare framework dms\1.3.18\AllShareFrameworkManagerDMS.exe [2013-9-10 401800]

S4 FsUsbExService;FsUsbExService;c:\windows\system32\FsUsbExService.Exe [2013-2-18 233472]

S4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\windows live\mesh\wlcrasvc.exe [2010-9-22 51040]

.

=============== Created Last 30 ================

.

2013-12-25 19:49:17 -------- d-----w- c:\users\user\appdata\roaming\BitTorrent

2013-12-25 02:55:09 18968 ----a-w- c:\windows\system32\sdnclean.exe

2013-12-25 02:54:55 -------- d-----w- c:\programdata\Spybot - Search & Destroy

2013-12-25 02:54:31 -------- d-----w- c:\program files\Spybot - Search & Destroy 2

2013-12-25 00:36:02 7760024 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\{a42f272e-3da9-4eed-8025-b54618e72bfb}\mpengine.dll

2013-12-21 22:46:29 7760024 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\backup\mpengine.dll

2013-12-09 22:51:03 719224 ------w- c:\programdata\microsoft\microsoft antimalware\definition updates\{4dd89be2-b553-4af4-9e52-de10de0436e3}\gapaengine.dll

.

==================== Find3M  ====================

.

2013-11-19 10:21:30 230048 ------w- c:\windows\system32\MpSigStub.exe

2013-10-13 09:48:06 1806848 ----a-w- c:\windows\system32\jscript9.dll

2013-10-13 09:35:52 1427968 ----a-w- c:\windows\system32\inetcpl.cpl

2013-10-13 09:35:38 1129472 ----a-w- c:\windows\system32\wininet.dll

2013-10-13 09:30:14 142848 ----a-w- c:\windows\system32\ieUnatt.exe

2013-10-13 09:29:02 420864 ----a-w- c:\windows\system32\vbscript.dll

2013-10-13 09:25:39 2382848 ----a-w- c:\windows\system32\mshtml.tlb

2013-10-11 02:08:02 444928 ----a-w- c:\windows\system32\IKEEXT.DLL

2013-10-11 02:07:57 596480 ----a-w- c:\windows\system32\FWPUCLNT.DLL

2013-10-08 12:50:41 94632 ----a-w- c:\windows\system32\WindowsAccessBridge.dll

2013-10-03 12:45:50 297984 ----a-w- c:\windows\system32\gdi32.dll

2013-10-03 12:45:45 993792 ----a-w- c:\windows\system32\crypt32.dll

2013-09-27 14:53:06 214696 ----a-w- c:\windows\system32\drivers\MpFilter.sys

2013-09-27 14:53:06 104768 ----a-w- c:\windows\system32\drivers\NisDrvWFP.sys

.

============= FINISH: 17:26:29.16 ===============

 

 

 

 

So I'm pretty sure I have a virus and I'm pretty stuck on what to do.

 

When I try and open any sort of folder, windows explorer crashes, and restarts. Sometimes I can open a folder, but most of the time I can't, if I open it right after startup then it works but otherwise it does not. Sometimes mbam doesn't open and I get "runtime error 2147417848 (80010108)". These are all things that change though, randomly, right now I can open folders and mbam is working but if I restart my computer they probably wont, but all is fine in safe mode.

 

I've tried a bunch of things (in safe mode too), I've tried running spybot, which detects things and then doesn't, I've used ccleaner and cleaned(?) the registry, I've performed a full scan with mbam which detected nothing, I've checked startup programs, also used shell cleaner thing****, I've opened command prompt and scanned (sfc/scannow), I've used shellexview and disabled everything that wasn't microsoft. I'm just stumped, and lost and confused.

 

Sorry if the way I explain isn't clear, please help. 

 

[RPMcMurphy]

Hello and welcome.  Please follow these guidelines while we work on your PC:

• Malware removal is a sometimes lengthy and tedious process. Please stick with the thread until I’ve given you the “All clear.”  Absence of symptoms does not mean your machine is clean!
• Please do not run any scans or install/uninstall any applications without being directed to do so.
• Please note that the forum is very busy and if I don't hear from you within five days this thread will be closed.

   Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

• Double-click to run it. When the tool opens click Yes to disclaimer.
• Press Scan button.
• It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
• The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

[AdvancedSetup]

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!