I helped my relative load Malwarebytes with the latest program revision and latest database version. We are in different states (NJ and Conn.). He is not that computer literate. However, he did install Malwarebytes correctly with my walk-through. He was able to run "Full Scan" twice with excellent results. However, when he does a "Scan" (either "Quick Scan" or "Full Scan"), there are the two following problems which I hope someone can help solve. 1. At the end of the scan, usually a "log" window shows details of the scan--"times", "analysis", "items detected in registry" etc. In his case, NO such "log window" is displayed at the end of the scan. . 2. The log of the scan IS posted. However, in the "Logs" TAB, when that *.txt log is "opened" in "Notepad", it is EMPTY. There is NOTHING below the first two lines indicating..the last line showing being "www.malwarebytes.org". Four scans were done...and NOTHING is showing in any of the "saved logs" and no "log" is displayed at the end of any of the four scans. HOW can the above two problems be fixed?