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Rootkit.0Access removal [ASAP]


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Title says it all, Malwarebytes detects it and quarantines it but it gets detected from the same file location over and over, the longer i stay logged in the more it reports.

 

- The file location is C:\Windows\Installer\{d9b2f573-3e7e-9fae-7702-a49a5ffccfa5}\U\000000cb.@

- This pops up at least every 3 minutes

3wLtY.jpg

 

Here is the log of the quick scan I have just done

 

www.malwarebytes.org
 
Database version: v2013.07.06.03
 
Windows Vista Service Pack 2 x64 NTFS
Internet Explorer 9.0.8112.16421
Tyler :: LIVINGROOM [administrator]
 
Protection: Enabled
 
06/07/2013 9:29:26 PM
mbam-log-2013-07-06 (21-29-26).txt
 
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 295560
Time elapsed: 15 minute(s), 49 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
(end)

 

It doesn't detect anything during the scan but it detects all of these3wLZd.png

Malwarebytes Anti-Malware (PRO) 1.75.0.1300
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  • Root Admin

Hello Greggo and :welcome:

Please run the following and post back the logs. Its a bit late here for me now so I'll check back on you sometime tomorrow if I can.

STEP 01

Backup the Registry:

Modifying the Registry can create unforeseen problems, so it always wise to create a backup before doing so.

  • Please download ERUNT from one of the following links: Link1 | Link2 | Link3
  • ERUNT (Emergency Recovery Utility NT) is a free program that allows you to keep a complete backup of your registry and restore it when needed.
  • Double click on erunt-setup.exe to Install ERUNT by following the prompts.
  • Start ERUNT either by double clicking on the desktop icon or choosing to start the program at the end of the setup process.
  • Choose a location for the backup.
    • Note: the default location is C:\Windows\ERDNT which is acceptable.
  • Make sure that at least the first two check boxes are selected.
  • Click on OK
  • Then click on YES to create the folder.
  • Note: if it is necessary to restore the registry, open the backup folder and start ERDNT.exe

    STEP 02

    Please download Malwarebytes Anti-Rootkit from HERE

    • Unzip the contents to a folder in a convenient location.
    • Open the folder where the contents were unzipped and run mbar.exe
    • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
    • Click on the Cleanup button to remove any threats and reboot if prompted to do so.
    • Wait while the system shuts down and the cleanup process is performed.
    • Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
    • When done, please post the two logs produced they will be in the MBAR folder... mbar-log.txt and system-log.txt
    STEP 03

    Please download Junkware Removal Tool to your desktop.

    • Shutdown your antivirus to avoid any conflicts.
    • Right click over JRT.exe and select Run as administrator on Windows Vista or Windows 7, double-click on XP.
    • The tool will open and start scanning your system.
    • Please be patient as this can take a while to complete.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Post the contents of JRT.txt into your next reply message
    • When completed make sure to re-enable your antivirus
    STEP 04

    Please download AdwCleaner by Xplode to your desktop.

    • Close all open programs and internet browsers.
    • Double click on AdwCleaner.exe to run the tool.
    • If prompted by the User Account Control click Yes to allow it to run.
    • Under Actions click on the Delete button.
    • Click OK on all prompts.
    • You will be prompted to restart your computer. A text file will open after the restart.
    • Please post the entire contents of that logfile to your next reply.
    • You can find the logfile at C:\AdwCleaner[s1].txt where the number in brackets indicates how often it was run.
    STEP 05

    button_eos.gif

    Please go here to run the online antivirus scannner from ESET.

    • Turn off the real time scanner of any existing antivirus program while performing the online scan
    • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
    • When asked, allow the activex control to install
    • Click Start
    • Make sure that the option Remove found threats is unticked
    • Click on Advanced Settings and ensure these options are ticked:
      • Scan for potentially unwanted applications
      • Scan for potentially unsafe applications
      • Enable Anti-Stealth Technology
    • Click Scan
    • Wait for the scan to finish
    • If any threats were found, click the 'List of found threats' , then click Export to text file....
    • Save it to your desktop, then please copy and paste that log as a reply to this topic.
    Thanks
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  • Root Admin

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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