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Clicked On Link From Friends Hacked Email Account


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Hey guys,

My friend had her email hacked and it was sending out malicious links. I clicked on the link thinking it was a video or something that she wanted me to see.

The link sent me to some random webpage selling dieting products. I thought nothing of it and deleted the email.

I scanned for viruses: none of my antivirus programs (AVG, Malwarebytes, Spybot search & destroy) has detected anything..

However, yesterday (a few days after the email) my AVG identity protection stopped working..

I am concerned that a hacker might have gained control of my browser when I clicked on the link!

Would you guys be able to help?

Thanks in advance.

Doug.

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Welcome to the forum, please start HERE

Post back the 2 logs here.....DDS.txt and Attach.txt

(please don't put logs in code or quotes)

P2P Warning:

If you're using Peer 2 Peer software such uTorrent, BitTorrent or similar you must either fully uninstall it or completely disable it from running while being assisted here.

Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.

<====><====><====><====><====><====><====><====>

Next................

Please download and run RogueKiller 32 bit to your desktop.

RogueKiller<---use this one for 64 bit systems

Quit all running programs.

For Windows XP, double-click to start.

For Vista or Windows 7-8, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Click Scan to scan the system.

When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop.

(please don't put logs in code or quotes)

MrC

Note:

Please read all of my instructions completely including these.

Make sure you're subscribed to this topic:
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Instantly

Removing malware can be unpredictable
...things can go very wrong!
Backup
any files that cannot be replaced. You can copy them to a CD/DVD, external drive or a pen drive

<+>
Please don't run any other scans, download, install or uninstall any programs while I'm working with you.

<+>The removal of malware isn't instantaneous, please be patient.

<+>
Please stick with me until I give you the "all clear" and
Please don't waste my time by leaving before that
.

------->Your topic will be closed if you haven't replied within 3 days!<--------

(If I don't respond within 24 hours, please send me a PM)

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Hi MrC

Thanks for agreeing to help!

Here are the logs:

dds.txt

DDS (Ver_2012-11-20.01) - NTFS_AMD64

Internet Explorer: 10.0.9200.16611 BrowserJavaVersion: 10.21.2

Run by dougmarkham at 22:58:32 on 2013-06-13

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.44.1033.18.8180.4858 [GMT 1:00]

.

AV: AVG AntiVirus Free Edition 2013 *Disabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: AVG AntiVirus Free Edition 2013 *Disabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}

.

============== Running Processes ===============

.

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k RPCSS

C:\Program Files (x86)\Trusteer\Rapport\bin\RapportMgmtService.exe

C:\Windows\system32\atiesrxx.exe

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

c:\Program Files (x86)\Sensible Vision\Fast Access\FAService.exe

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_0057cbec48a2d7cf\STacSV64.exe

C:\Program Files (x86)\Creative\Shared Files\CTAudSvc.exe

C:\Windows\system32\svchost.exe -k GPSvcGroup

C:\Program Files\Dell\DellDock\DockLogin.exe

C:\Windows\system32\atieclxx.exe

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\system32\WLANExt.exe

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_0057cbec48a2d7cf\AESTSr64.exe

C:\Program Files\Intel\WiFi\bin\EvtEng.exe

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Windows\SysWOW64\svchost.exe -k hpdevmgmt

C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe

C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE

C:\Windows\system32\svchost.exe -k imgsvc

C:\Program Files\Intel\WiMAX\Bin\AppSrv.exe

C:\Windows\system32\SearchIndexer.exe

C:\Program Files\Intel\WiMAX\Bin\DMAgent.exe

C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe

C:\Windows\system32\wbem\unsecapp.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\system32\svchost.exe -k HPService

C:\Windows\system32\taskhost.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Program Files (x86)\Trusteer\Rapport\bin\RapportService.exe

C:\Program Files (x86)\Dell DataSafe Local Backup\TOASTER.EXE

C:\Program Files (x86)\Dell DataSafe Local Backup\COMPONENTS\SCHEDULER\STSERVICE.EXE

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\IDT\WDM\sttray64.exe

C:\Program Files\Dell\QuickSet\quickset.exe

C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe

C:\WINDOWS\System32\rundll32.exe

C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe

C:\Program Files\Logitech\SetPoint\SetPoint.exe

C:\Program Files\Dell\DellDock\DellDock.exe

C:\Program Files (x86)\SpywareGuard\sgmain.exe

C:\Program Files (x86)\SpywareGuard\sgbhp.exe

C:\Windows\system32\wbem\unsecapp.exe

C:\Windows\System32\svchost.exe -k LocalServicePeerNet

C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe

C:\Program Files\Synaptics\SynTP\SynTPHelper.exe

C:\Program Files\Logitech\SetPoint\x86\SetPoint32.exe

C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE

C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe

c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe

C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe

C:\Program Files\Intel\WiMAX\bin\wimaxcu.exe

C:\Program Files (x86)\Sensible Vision\Fast Access\FATrayMon.exe

C:\Program Files (x86)\Sensible Vision\Fast Access\FATrayAlert.exe

C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe

C:\Program Files (x86)\AVG\AVG2013\avgwdsvc.exe

C:\Program Files (x86)\AVG\AVG2013\avgui.exe

C:\Program Files (x86)\AVG\AVG2013\avgcfgex.exe

C:\Program Files (x86)\Mozilla Firefox\firefox.exe

C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe

C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_7_700_224.exe

C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_7_700_224.exe

C:\Windows\System32\osk.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\System32\cscript.exe

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://www.google.co.uk/

uSearch Bar = Preserve

mWinlogon: Userinit = userinit.exe,

BHO: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll

BHO: SpywareGuardDLBLOCK.CBrowserHelper: {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files (x86)\SpywareGuard\dlprotect.dll

BHO: Spybot-S&D IE Protection: {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll

BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - <orphaned>

BHO: Virtual Storage Mount Notification: {5FF49FE8-B332-4CB9-B102-FB6951629E55} - C:\WINDOWS\SysWOW64\CbFsMntNtf3.dll

BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll

BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll

BHO: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO: FAIESSOHelper Class: {A2F122DA-055F-4df7-8F24-7354DBDBA85B} - c:\Program Files (x86)\Sensible Vision\Fast Access\FAIESSO.dll

BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll

BHO: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll

EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll

EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll

uRun: [spybotSD TeaTimer] C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe

uRun: [Google Update] "C:\Users\dougmarkham\AppData\Local\Google\Update\GoogleUpdate.exe" /c

mRun: [startCCC] "c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun

mRun: [Dell DataSafe Online] "C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe" /m

mRun: [FAStartup] <no file>

mRunOnce: ["C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"] "C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"

dRunOnce: [osk.exe] osk.exe

StartupFolder: C:\Users\DOUGMA~1\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\DELLDO~1.LNK - C:\Program Files\Dell\DellDock\DellDock.exe

StartupFolder: C:\Users\DOUGMA~1\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\SPYWAR~1.LNK - C:\Program Files (x86)\SpywareGuard\sgmain.exe

StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\LOGITE~1.LNK - C:\Program Files\Logitech\SetPoint\SetPoint.exe

mPolicies-Explorer: NoActiveDesktop = dword:1

mPolicies-Explorer: NoActiveDesktopChanges = dword:1

mPolicies-System: ConsentPromptBehaviorUser = dword:3

mPolicies-System: EnableUIADesktopToggle = dword:0

IE: Add to Google Photos Screensa&ver - C:\Windows\System32\GPhotos.scr/200

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office12\ONBttnIE.dll

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}

IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll

IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll

.

INFO: HKCU has more than 50 listed domains.

If you wish to scan all of them, select the 'Force scan all domains' option.

.

.

INFO: HKLM has more than 50 listed domains.

If you wish to scan all of them, select the 'Force scan all domains' option.

.

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_05-windows-i586.cab

DPF: {CAFEEFAC-0017-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_05-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_05-windows-i586.cab

TCP: NameServer = 194.168.4.100 194.168.8.100

TCP: Interfaces\{D0DD72A2-5653-4ACF-A1FC-D3A45B23C645} : DHCPNameServer = 192.168.1.254

TCP: Interfaces\{E973EEEC-0A2A-4E30-8EDB-5E36A3D7DFB9} : DHCPNameServer = 194.168.4.100 194.168.8.100

TCP: Interfaces\{E973EEEC-0A2A-4E30-8EDB-5E36A3D7DFB9}\2445F40756E6A7F6E656D284 : DHCPNameServer = 192.168.22.22 192.168.22.23

Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll

Notify: FastAccess - c:\Program Files (x86)\Sensible Vision\Fast Access\FALogNot.dll

SSODL: WebCheck - <orphaned>

SSODL: EldosMountNotificator - {5FF49FE8-B332-4CB9-B102-FB6951629E55} - C:\Windows\SysWOW64\CbFsMntNtf3.dll

STS: Virtual Storage Mount Notification - {5FF49FE8-B332-4CB9-B102-FB6951629E55} - C:\WINDOWS\SysWOW64\CbFsMntNtf3.dll

SEH: SpywareGuard.Handler - {81559C35-8464-49F7-BB0E-07A383BEF910} - C:\Program Files (x86)\SpywareGuard\spywareguard.dll

SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll

LSA: Notification Packages = scecli FAPassSync

x64-BHO: Virtual Storage Mount Notification: {5FF49FE8-B332-4CB9-B102-FB6951629E55} - C:\Windows\System32\CbFsMntNtf3.dll

x64-BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll

x64-BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll

x64-Run: [synTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe

x64-Run: [sysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe

x64-Run: [QuickSet] C:\Program Files\Dell\QuickSet\QuickSet.exe

x64-Run: [intelWireless] "C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe" /tf Intel Wireless Tray

x64-Run: [intelWirelessWiMAX] "C:\Program Files\Intel\WiMAX\Bin\WiMAXCU.exe" /tasktray /nosplash

x64-Run: [RunDLLEntry] C:\Windows\System32\RunDLL32.exe C:\Windows\System32\AmbRunE.dll,RunDLLEntry

x64-Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE

x64-IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

.

INFO: x64-HKLM has more than 50 listed domains.

If you wish to scan all of them, select the 'Force scan all domains' option.

.

x64-Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - <orphaned>

x64-Notify: GoToAssist - C:\Program Files (x86)\Citrix\GoToAssist\514\G2AWinLogon_x64.dll

x64-Notify: LBTWlgn - c:\program files\common files\logishrd\bluetooth\LBTWlgn.dll

x64-SSODL: WebCheck - <orphaned>

x64-SSODL: EldosMountNotificator - {5FF49FE8-B332-4CB9-B102-FB6951629E55} - C:\Windows\System32\CbFsMntNtf3.dll

x64-STS: Virtual Storage Mount Notification - {5FF49FE8-B332-4CB9-B102-FB6951629E55} - C:\Windows\System32\CbFsMntNtf3.dll

x64-STS: Windows DreamScene - {E31004D1-A431-41B8-826F-E902F9D95C81} - C:\Windows\System32\DreamScene.dll

Hosts: 127.0.0.1 www.spywareinfo.com

.

================= FIREFOX ===================

.

FF - ProfilePath - C:\Users\dougmarkham\AppData\Roaming\Mozilla\Firefox\Profiles\fvthkp07.default\

FF - prefs.js: browser.startup.homepage - hxxp://www.google.co.uk

FF - prefs.js: network.proxy.type - 0

FF - plugin: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll

FF - plugin: C:\Program Files (x86)\Google\Picasa3\npPicasa3.dll

FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll

FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.20125.0\npctrlui.dll

FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll

FF - plugin: C:\Users\dougmarkham\AppData\Local\Google\Update\1.3.21.145\npGoogleUpdate3.dll

FF - plugin: C:\Users\dougmarkham\AppData\Roaming\Mozilla\Firefox\Profiles\fvthkp07.default\extensions\DeviceDetection@logitech.com\plugins\npLogitechDeviceDetection.dll

FF - plugin: C:\Users\dougmarkham\AppData\Roaming\Mozilla\plugins\npgoogletalk.dll

FF - plugin: C:\Users\dougmarkham\AppData\Roaming\Mozilla\plugins\npgtpo3dautoplugin.dll

FF - plugin: C:\Users\dougmarkham\AppData\Roaming\Mozilla\plugins\npo1d.dll

FF - plugin: C:\Windows\SysWOW64\Adobe\Director\np32dsw_1202122.dll

FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_7_700_224.dll

FF - plugin: C:\Windows\SysWOW64\npDeployJava1.dll

FF - plugin: C:\Windows\SysWOW64\npmproxy.dll

FF - ExtSQL: !HIDDEN! 2011-09-27 22:51; smartwebprinting@hp.com; C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3

.

============= SERVICES / DRIVERS ===============

.

R0 Avgloga;AVG Logging Driver;C:\Windows\System32\drivers\avgloga.sys [2013-2-8 311096]

R0 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\Windows\System32\drivers\avgmfx64.sys [2013-2-8 116536]

R0 Avgrkx64;AVG Anti-Rootkit Driver;C:\Windows\System32\drivers\avgrkx64.sys [2013-2-8 45880]

R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2010-9-5 55280]

R0 RapportKE64;RapportKE64;C:\Windows\System32\drivers\RapportKE64.sys [2011-9-27 236688]

R1 AVGIDSDriver;AVGIDSDriver;C:\Windows\System32\drivers\avgidsdrivera.sys [2013-3-29 246072]

R1 Avgldx64;AVG AVI Loader Driver;C:\Windows\System32\drivers\avgldx64.sys [2013-2-8 206136]

R1 Avgtdia;AVG TDI Driver;C:\Windows\System32\drivers\avgtdia.sys [2013-3-21 240952]

R1 cbfs3;cbfs3;C:\Windows\System32\drivers\cbfs3.sys [2011-9-27 352144]

R1 RapportCerberus_51755;RapportCerberus_51755;C:\ProgramData\Trusteer\Rapport\store\exts\RapportCerberus\baseline\RapportCerberus64_51755.sys [2013-4-11 586072]

R1 RapportEI64;RapportEI64;C:\Program Files (x86)\Trusteer\Rapport\bin\x64\RapportEI64.sys [2013-4-30 229040]

R1 RapportPG64;RapportPG64;C:\Program Files (x86)\Trusteer\Rapport\bin\x64\RapportPG64.sys [2013-4-30 357712]

R2 AESTFilters;Andrea ST Filters Service;C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_0057cbec48a2d7cf\AESTSr64.exe [2010-8-4 89600]

R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2010-8-4 202752]

R2 avgwd;AVG WatchDog;C:\Program Files (x86)\AVG\AVG2013\avgwdsvc.exe [2013-4-18 283136]

R2 DMAgent;Intel® PROSet/Wireless WiMAX Red Bend Device Management Service;C:\Program Files\Intel\WiMAX\Bin\DMAgent.exe [2009-9-16 403456]

R2 DockLoginService;Dock Login Service;C:\Program Files\Dell\DellDock\DockLogin.exe [2009-6-9 155648]

R2 FAService;FAService;C:\Program Files (x86)\Sensible Vision\Fast Access\FAService.exe [2010-2-22 2409800]

R2 RapportMgmtService;Rapport Management Service;C:\Program Files (x86)\Trusteer\Rapport\bin\RapportMgmtService.exe [2013-4-30 1124632]

R2 rimspci;rimspci;C:\Windows\System32\drivers\rimspe64.sys [2010-8-4 60416]

R2 risdpcie;risdpcie;C:\Windows\System32\drivers\risdpe64.sys [2010-8-4 80896]

R2 rixdpcie;rixdpcie;C:\Windows\System32\drivers\rixdpe64.sys [2010-8-4 55808]

R2 SBSDWSCService;SBSD Security Center Service;C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe [2011-9-27 1153368]

R2 SftService;SoftThinks Agent Service;C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe [2010-9-5 1692480]

R2 TurboB;Turbo Boost UI Monitor driver;C:\Windows\System32\drivers\TurboB.sys [2009-11-2 13784]

R2 WiMAXAppSrv;Intel® PROSet/Wireless WiMAX Service;C:\Program Files\Intel\WiMAX\Bin\AppSrv.exe [2009-9-16 907264]

R3 bpenum;bpenum;C:\Windows\System32\drivers\bpenum.sys [2010-8-4 71168]

R3 bpmp;bpmp;C:\Windows\System32\drivers\bpmp.sys [2010-8-4 174592]

R3 bpusb;bpusb;C:\Windows\System32\drivers\bpusb.sys [2010-8-4 81920]

R3 CtClsFlt;Creative Camera Class Upper Filter Driver;C:\Windows\System32\drivers\CtClsFlt.sys [2010-9-5 172704]

R3 k57nd60a;Broadcom NetLink Gigabit Ethernet - NDIS 6.0;C:\Windows\System32\drivers\k57nd60a.sys [2010-8-4 321064]

R3 NETw5s64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 64 Bit;C:\Windows\System32\drivers\NETw5s64.sys [2010-8-4 6952960]

R3 YMIDUSBW;Yamaha USB-MIDI Driver (WDM);C:\Windows\System32\drivers\ymidusbx64.sys [2011-11-1 51016]

S0 AVGIDSHA;AVGIDSHA;C:\Windows\System32\drivers\avgidsha.sys [2013-2-8 71480]

S2 AVGIDSAgent;AVGIDSAgent;C:\Program Files (x86)\AVG\AVG2013\avgidsagent.exe [2013-5-14 4937264]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\WINDOWS\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\WINDOWS\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

S2 SessionLauncher;SessionLauncher;c:\Users\ADMINI~1\AppData\Local\Temp\DX9\SessionLauncher.exe --> c:\Users\ADMINI~1\AppData\Local\Temp\DX9\SessionLauncher.exe [?]

S3 btwl2cap;Bluetooth L2CAP Service;C:\Windows\System32\drivers\btwl2cap.sys [2010-9-5 35104]

S3 Creative ALchemy AL6 Licensing Service;Creative ALchemy AL6 Licensing Service;C:\Program Files (x86)\Common Files\Creative Labs Shared\Service\AL6Licensing.exe [2010-9-5 79360]

S3 Creative Audio Engine Licensing Service;Creative Audio Engine Licensing Service;C:\Program Files (x86)\Common Files\Creative Labs Shared\Service\CTAELicensing.exe [2010-9-5 79360]

S3 FACAP;facap, FastAccess Video Capture;C:\Windows\System32\drivers\facap.sys [2008-9-25 238848]

S3 MyWiFiDHCPDNS;Wireless PAN DHCP Server;C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe [2009-9-21 315664]

S3 PCDSRVC{D3412D80-CF3B4A27-06020200}_0;PCDSRVC{D3412D80-CF3B4A27-06020200}_0 - PCDR Kernel Mode Service Helper Driver;C:\Program Files\My Dell\pcdsrvc_x64.pkms [2013-5-3 25584]

S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\Windows\System32\drivers\rdpvideominiport.sys [2012-11-2 19456]

S3 RoxMediaDB10;RoxMediaDB10;C:\Program Files (x86)\Common Files\Roxio Shared\10.0\SharedCom\RoxMediaDB10.exe [2009-6-26 1124848]

S3 Sound Blaster X-Fi MB Licensing Service;Sound Blaster X-Fi MB Licensing Service;C:\Program Files (x86)\Common Files\Creative Labs Shared\Service\XMBLicensing.exe [2010-9-5 79360]

S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2012-11-2 57856]

S3 TurboBoost;TurboBoost;C:\Program Files\Intel\TurboBoost\TurboBoost.exe [2009-11-2 126352]

S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2011-9-28 1255736]

.

=============== Created Last 30 ================

.

2013-06-13 10:32:00 -------- d-----w- C:\Users\dougmarkham\AppData\Roaming\AVG2013

2013-06-13 10:31:10 -------- d-----w- C:\ProgramData\AVG2013

2013-06-13 10:28:16 -------- d-----w- C:\Users\dougmarkham\AppData\Local\MFAData

2013-06-13 10:28:16 -------- d-----w- C:\Users\dougmarkham\AppData\Local\Avg2013

2013-06-13 10:05:10 9460464 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{A4FBEB2B-0A2F-4B85-A3FC-151F2E1AD6ED}\mpengine.dll

2013-06-13 10:05:10 278800 ------w- C:\Windows\System32\MpSigStub.exe

2013-06-13 09:25:01 2706432 ----a-w- C:\Windows\System32\mshtml.tlb

2013-06-13 09:25:00 279040 ----a-w- C:\Program Files\Internet Explorer\sqmapi.dll

2013-06-13 09:25:00 2706432 ----a-w- C:\Windows\SysWow64\mshtml.tlb

2013-06-13 09:25:00 218112 ----a-w- C:\Program Files (x86)\Internet Explorer\sqmapi.dll

2013-06-12 09:08:12 1910632 ----a-w- C:\Windows\System32\drivers\tcpip.sys

2013-06-12 09:08:11 751104 ----a-w- C:\Windows\System32\win32spl.dll

2013-06-12 09:08:11 492544 ----a-w- C:\Windows\SysWow64\win32spl.dll

2013-06-12 09:08:08 30720 ----a-w- C:\Windows\System32\cryptdlg.dll

2013-06-12 09:08:08 24576 ----a-w- C:\Windows\SysWow64\cryptdlg.dll

2013-06-12 09:08:00 1424384 ----a-w- C:\Windows\System32\WindowsCodecs.dll

2013-06-12 09:08:00 1230336 ----a-w- C:\Windows\SysWow64\WindowsCodecs.dll

2013-06-12 09:07:56 1192448 ----a-w- C:\Windows\System32\certutil.exe

2013-06-12 09:07:55 903168 ----a-w- C:\Windows\SysWow64\certutil.exe

2013-06-12 09:07:55 52224 ----a-w- C:\Windows\System32\certenc.dll

2013-06-12 09:07:55 184320 ----a-w- C:\Windows\System32\cryptsvc.dll

2013-06-12 09:07:55 1464320 ----a-w- C:\Windows\System32\crypt32.dll

2013-06-12 09:07:55 140288 ----a-w- C:\Windows\SysWow64\cryptsvc.dll

2013-06-12 09:07:55 139776 ----a-w- C:\Windows\System32\cryptnet.dll

2013-06-12 09:07:55 1160192 ----a-w- C:\Windows\SysWow64\crypt32.dll

2013-06-12 09:07:55 103936 ----a-w- C:\Windows\SysWow64\cryptnet.dll

2013-06-12 09:07:54 43008 ----a-w- C:\Windows\SysWow64\certenc.dll

2013-06-12 09:07:43 1887232 ----a-w- C:\Windows\System32\d3d11.dll

2013-06-12 09:07:43 1505280 ----a-w- C:\Windows\SysWow64\d3d11.dll

2013-06-05 17:05:53 -------- d-----w- C:\Users\dougmarkham\AppData\Roaming\NerdoftheHerd.com

2013-06-05 17:05:52 -------- d-----w- C:\Program Files\Radio Downloader

2013-06-05 09:25:46 -------- d-----w- C:\Users\dougmarkham\AppData\Roaming\TuneUp Software

2013-06-04 15:54:23 -------- d-----w- C:\ProgramData\Malwarebytes' Anti-Malware (portable)

2013-05-22 08:50:04 -------- d-----w- C:\ProgramData\PC-Doctor for Windows

2013-05-22 08:49:27 -------- d-----w- C:\Program Files\My Dell

2013-05-15 18:35:24 -------- d-----w- C:\ProgramData\SUPERAntiSpyware.com

.

==================== Find3M ====================

.

2013-06-12 13:25:25 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl

2013-06-12 13:25:25 692104 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe

2013-05-17 01:25:57 1767936 ----a-w- C:\Windows\SysWow64\wininet.dll

2013-05-17 01:25:27 2877440 ----a-w- C:\Windows\SysWow64\jscript9.dll

2013-05-17 01:25:26 61440 ----a-w- C:\Windows\SysWow64\iesetup.dll

2013-05-17 01:25:26 109056 ----a-w- C:\Windows\SysWow64\iesysprep.dll

2013-05-17 00:59:03 2241024 ----a-w- C:\Windows\System32\wininet.dll

2013-05-17 00:58:10 3958784 ----a-w- C:\Windows\System32\jscript9.dll

2013-05-17 00:58:08 67072 ----a-w- C:\Windows\System32\iesetup.dll

2013-05-17 00:58:08 136704 ----a-w- C:\Windows\System32\iesysprep.dll

2013-05-14 12:23:25 89600 ----a-w- C:\Windows\System32\RegisterIEPKEYs.exe

2013-05-14 08:40:13 71680 ----a-w- C:\Windows\SysWow64\RegisterIEPKEYs.exe

2013-04-30 00:28:50 236688 ----a-w- C:\Windows\System32\drivers\RapportKE64.sys

2013-04-19 14:53:17 95648 ----a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll

2013-04-19 14:53:17 866720 ----a-w- C:\Windows\SysWow64\npDeployJava1.dll

2013-04-19 14:53:17 788896 ----a-w- C:\Windows\SysWow64\deployJava1.dll

2013-04-19 14:51:15 971680 ----a-w- C:\Windows\System32\deployJava1.dll

2013-04-19 14:51:15 1092512 ----a-w- C:\Windows\System32\npDeployJava1.dll

2013-04-19 14:51:15 108448 ----a-w- C:\Windows\System32\WindowsAccessBridge-64.dll

2013-04-13 05:49:23 135168 ----a-w- C:\Windows\apppatch\AppPatch64\AcXtrnal.dll

2013-04-13 05:49:19 350208 ----a-w- C:\Windows\apppatch\AppPatch64\AcLayers.dll

2013-04-13 05:49:19 308736 ----a-w- C:\Windows\apppatch\AppPatch64\AcGenral.dll

2013-04-13 05:49:19 111104 ----a-w- C:\Windows\apppatch\AppPatch64\acspecfc.dll

2013-04-13 04:45:16 474624 ----a-w- C:\Windows\apppatch\AcSpecfc.dll

2013-04-13 04:45:15 2176512 ----a-w- C:\Windows\apppatch\AcGenral.dll

2013-04-12 14:45:08 1656680 ----a-w- C:\Windows\System32\drivers\ntfs.sys

2013-04-10 06:01:54 265064 ----a-w- C:\Windows\System32\drivers\dxgmms1.sys

2013-04-10 06:01:53 983400 ----a-w- C:\Windows\System32\drivers\dxgkrnl.sys

2013-04-10 03:30:50 3153920 ----a-w- C:\Windows\System32\win32k.sys

2013-04-04 13:50:32 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys

2013-04-02 14:09:52 4550656 ----a-w- C:\Windows\SysWow64\GPhotos.scr

2013-03-29 01:53:48 246072 ----a-w- C:\Windows\System32\drivers\avgidsdrivera.sys

2013-03-21 02:08:24 240952 ----a-w- C:\Windows\System32\drivers\avgtdia.sys

2013-03-19 06:04:06 5550424 ----a-w- C:\Windows\System32\ntoskrnl.exe

2013-03-19 05:53:58 48640 ----a-w- C:\Windows\System32\wwanprotdim.dll

2013-03-19 05:53:58 230400 ----a-w- C:\Windows\System32\wwansvc.dll

2013-03-19 05:46:56 43520 ----a-w- C:\Windows\System32\csrsrv.dll

2013-03-19 05:04:13 3968856 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe

2013-03-19 05:04:10 3913560 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe

2013-03-19 04:47:50 6656 ----a-w- C:\Windows\SysWow64\apisetschema.dll

2013-03-19 03:06:33 112640 ----a-w- C:\Windows\System32\smss.exe

.

============= FINISH: 22:58:47.26 ===============

Attach.txt

DDS (Ver_2012-11-20.01)

.

Microsoft Windows 7 Home Premium

Boot Device: \Device\HarddiskVolume2

Install Date: 27/09/2011 13:10:41

System Uptime: 13/06/2013 13:16:40 (9 hours ago)

.

Motherboard: Dell Inc. | | 0VV228

Processor: Intel® Core i7 CPU Q 840 @ 1.87GHz | U2E1 | 1867/133mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 102 GiB total, 52.311 GiB free.

D: is CDROM (CDFS)

E: is FIXED (NTFS) - 1863 GiB total, 1535.069 GiB free.

Y: is FIXED (NTFS) - 18 GiB total, 9.949 GiB free.

.

==== Disabled Device Manager Items =============

.

Class GUID: {6bdd1fc6-810f-11d0-bec7-08002be2092f}

Description: facap, FastAccess Video Capture

Device ID: ROOT\IMAGE\0000

Manufacturer: Sensible Vision

Name: facap, FastAccess Video Capture

PNP Device ID: ROOT\IMAGE\0000

Service: FACAP

.

==== System Restore Points ===================

.

No restore point in system.

.

==== Installed Programs ======================

.

Update for Microsoft Office 2007 (KB2508958)

64 Bit HP CIO Components Installer

7300

7300_Help

7300Trb

Accidental Damage Services Agreement

Adobe Flash Player 11 ActiveX

Adobe Flash Player 11 Plugin

Adobe Reader XI (11.0.03)

Adobe Shockwave Player 12.0

Advanced Audio FX Engine

AIO_CDB_ProductContext

AIO_CDB_Software

AIO_Scan

Amazon MP3 Downloader 1.0.15

ATI Catalyst Control Center

AVG 2013

Avid License Control

BufferChm

calibre

Catalyst Control Center - Branding

Catalyst Control Center Core Implementation

Catalyst Control Center Graphics Full Existing

Catalyst Control Center Graphics Full New

Catalyst Control Center Graphics Light

Catalyst Control Center Graphics Previews Common

Catalyst Control Center Graphics Previews Vista

Catalyst Control Center InstallProxy

Catalyst Control Center Localization All

ccc-core-static

ccc-utility64

CCC Help Chinese Standard

CCC Help Chinese Traditional

CCC Help Danish

CCC Help Dutch

CCC Help English

CCC Help Finnish

CCC Help French

CCC Help German

CCC Help Italian

CCC Help Japanese

CCC Help Korean

CCC Help Norwegian

CCC Help Portuguese

CCC Help Russian

CCC Help Spanish

CCC Help Swedish

CCleaner

CDDRV_Installer

CleanUp!

Consumer In-Home Service Agreement

Copy

Dell DataSafe Local Backup

Dell DataSafe Local Backup - Support Software

Dell DataSafe Online

Dell Dock

Dell Edoc Viewer

Dell Getting Started Guide

Dell Touchpad

Dell Webcam Central

Destinations

DeviceDiscovery

DirectXInstallService

Do It Tomorrow

DocProc

EMC 10 Content

EMCGadgets64

EndNote X4

erLT

FastAccess

Fax

Google Talk Plugin

GoToAssist 8.0.0.514

GPBaseService2

Hewlett-Packard ACLM.NET v1.1.0.0

HP Customer Participation Program 13.0

HP Imaging Device Functions 13.0

HP Photosmart Essential 3.5

HP Photosmart Officejet and Deskjet All-In-One Driver Software 13.0 Rel. B

HP Product Detection

HP Smart Web Printing 4.51

HP Solution Center 13.0

HP Update

HPDiagnosticAlert

HPPhotoGadget

HPPhotoSmartDiscLabelContent1

HPPhotosmartEssential

HPProductAssistant

HPSSupply

Intel PROSet Wireless

Intel® PROSet/Wireless WiFi Software

Intel® Turbo Boost Technology Monitor

Intel® PROSet/Wireless WiMAX Software

Java 7 Update 21

Java 7 Update 21 (64-bit)

Java Auto Updater

JavaFX 2.1.1

Junk Mail filter update

K-Lite Codec Pack (64-bit) v4.6.0

K-Lite Codec Pack 9.5.0 (Basic)

KhalInstallWrapper

Live! Cam Avatar Creator

Logitech SetPoint

LoJack Factory Installer

Malwarebytes Anti-Malware version 1.75.0.1300

MarketResearch

Microsoft .NET Framework 4 Client Profile

Microsoft Application Error Reporting

Microsoft Choice Guard

Microsoft Office 2007 Service Pack 3 (SP3)

Microsoft Office 2010

Microsoft Office Access MUI (English) 2007

Microsoft Office Access Setup Metadata MUI (English) 2007

Microsoft Office Enterprise 2007

Microsoft Office Excel MUI (English) 2007

Microsoft Office File Validation Add-In

Microsoft Office Groove MUI (English) 2007

Microsoft Office Groove Setup Metadata MUI (English) 2007

Microsoft Office InfoPath MUI (English) 2007

Microsoft Office Office 64-bit Components 2007

Microsoft Office OneNote MUI (English) 2007

Microsoft Office Outlook MUI (English) 2007

Microsoft Office PowerPoint MUI (English) 2007

Microsoft Office Proof (English) 2007

Microsoft Office Proof (French) 2007

Microsoft Office Proof (Spanish) 2007

Microsoft Office Proofing (English) 2007

Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)

Microsoft Office Publisher MUI (English) 2007

Microsoft Office Shared 64-bit MUI (English) 2007

Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007

Microsoft Office Shared MUI (English) 2007

Microsoft Office Shared Setup Metadata MUI (English) 2007

Microsoft Office Word MUI (English) 2007

Microsoft Silverlight

Microsoft SQL Server 2005 Compact Edition [ENU]

Microsoft Sync Framework Runtime Native v1.0 (x86)

Microsoft Sync Framework Services Native v1.0 (x86)

Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053

Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2005 Redistributable - KB2467175

Microsoft Visual C++ 2005 Redistributable (x64)

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219

Mozilla Firefox 21.0 (x86 en-US)

Mozilla Maintenance Service

MPC-HC 1.6.6.6957 (3975d54) (64-bit)

MRU-Blaster v1.5 (Database 3/28/2004)

MSVCRT

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

My Dell

Network64

Neuratron AudioScore Lite

Neuratron PhotoScore Lite

OCR Software by I.R.I.S. 13.0

Picasa 3

Quickset64

Radio Downloader

Rapport

Real Alternative 2.0.2

ResearchSoft Direct Export Helper

Roxio Activation Module

Roxio BackOnTrack

Roxio Central Audio

Roxio Central Copy

Roxio Central Core

Roxio Central Data

Roxio Central Tools

Roxio Easy CD and DVD Burning

Roxio Express Labeler 3

Roxio File Backup

Roxio Update Manager

Scan

Security Update for CAPICOM (KB931906)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)

Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2687311) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2687439) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2687499) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2760416) 32-Bit Edition

Security Update for Microsoft Office Excel 2007 (KB2687307) 32-Bit Edition

Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition

Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition

Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition

Security Update for Microsoft Office Publisher 2007 (KB2597971) 32-Bit Edition

Security Update for Microsoft Office Word 2007 (KB2760421) 32-Bit Edition

Shop for HP Supplies

Sibelius 7 OpenType Fonts

Sibelius 7.1.0.54

Sibelius Scorch (all browsers)

Skins

SmartWebPrinting

SolutionCenter

Sonic CinePlayer Decoder Pack

Sound Blaster X-Fi MB

Spybot - Search & Destroy

SpywareBlaster 5.0

SpywareGuard v2.2

Status

swMSM

TheBrain 7

Toolbox

TrayApp

UnloadSupport

Update for 2007 Microsoft Office System (KB967642)

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

Update for Microsoft .NET Framework 4 Client Profile (KB2836939)

Update for Microsoft Office 2007 Help for Common Features (KB963673)

Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2596802) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition

Update for Microsoft Office Access 2007 Help (KB963663)

Update for Microsoft Office Excel 2007 Help (KB963678)

Update for Microsoft Office Infopath 2007 Help (KB963662)

Update for Microsoft Office OneNote 2007 Help (KB963670)

Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition

Update for Microsoft Office Outlook 2007 Help (KB963677)

Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2817327) 32-Bit Edition

Update for Microsoft Office Powerpoint 2007 Help (KB963669)

Update for Microsoft Office Publisher 2007 Help (KB963667)

Update for Microsoft Office Script Editor Help (KB963671)

Update for Microsoft Office Word 2007 Help (KB963665)

VD64Inst

Visual Studio 2008 x64 Redistributables

Visual Studio 2010 x64 Redistributables

VLC media player 2.0.6

WebReg

WIDCOMM Bluetooth Software

WildTangent Games

Windows Live Call

Windows Live Communications Platform

Windows Live Essentials

Windows Live Mail

Windows Live Messenger

Windows Live Movie Maker

Windows Live Photo Gallery

Windows Live Sign-in Assistant

Windows Live Sync

Windows Live Upload Tool

Windows Live Writer

WinRAR 4.20 (64-bit)

WorthTrack

Wuala

Wuala CBFS

Yamaha USB-MIDI Driver

.

==== Event Viewer Messages From Past Week ========

.

13/06/2013 11:27:01, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.

13/06/2013 11:26:17, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: RxFilter

13/06/2013 11:26:15, Error: Service Control Manager [7000] - The SessionLauncher service failed to start due to the following error: The system cannot find the file specified.

13/06/2013 10:37:20, Error: Service Control Manager [7034] - The AVGIDSAgent service terminated unexpectedly. It has done this 1 time(s).

12/06/2013 09:54:43, Error: NetBT [4321] - The name "WORKGROUP :1d" could not be registered on the interface with IP address 192.168.0.7. The computer with the IP address 192.168.0.2 did not allow the name to be claimed by this computer.

11/06/2013 21:20:15, Error: Ntfs [55] - The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume E:.

11/06/2013 21:19:58, Error: Disk [15] - The device, \Device\Harddisk1\DR28, is not ready for access yet.

11/06/2013 21:19:58, Error: atapi [11] - The driver detected a controller error on \Device\Ide\IdePort2.

11/06/2013 21:19:56, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Dnscache service.

11/06/2013 15:15:32, Error: Disk [15] - The device, \Device\Harddisk1\DR27, is not ready for access yet.

10/06/2013 21:04:16, Error: Disk [15] - The device, \Device\Harddisk1\DR24, is not ready for access yet.

10/06/2013 14:32:24, Error: Disk [15] - The device, \Device\Harddisk1\DR23, is not ready for access yet.

09/06/2013 23:39:18, Error: Disk [15] - The device, \Device\Harddisk1\DR22, is not ready for access yet.

09/06/2013 21:13:39, Error: Service Control Manager [7034] - The Rapport Management Service service terminated unexpectedly. It has done this 1 time(s).

08/06/2013 19:16:31, Error: Disk [15] - The device, \Device\Harddisk1\DR19, is not ready for access yet.

08/06/2013 14:28:05, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the eventlog service.

08/06/2013 09:42:02, Error: Disk [15] - The device, \Device\Harddisk1\DR16, is not ready for access yet.

07/06/2013 19:38:55, Error: Disk [15] - The device, \Device\Harddisk1\DR15, is not ready for access yet.

06/06/2013 12:44:36, Error: Disk [15] - The device, \Device\Harddisk1\DR8, is not ready for access yet.

06/06/2013 09:32:02, Error: Disk [15] - The device, \Device\Harddisk1\DR7, is not ready for access yet.

.

==== End Of File ===========================

RKreport.txt

RogueKiller V8.5.4 _x64_ [Mar 18 2013] by Tigzy

mail : tigzyRK<at>gmail<dot>com

Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/

Website : http://tigzy.geekstogo.com/roguekiller.php

Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version

Started in : Normal mode

User : dougmarkham [Admin rights]

Mode : Scan -- Date : 06/13/2013 23:03:16

| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 10 ¤¤¤

[RUN][bLACKLISTDLL] HKLM\[...]\Run : RunDLLEntry (C:\Windows\system32\RunDLL32.exe C:\Windows\system32\AmbRunE.dll,RunDLLEntry) -> FOUND

[TASK][sUSP PATH] ROC_REG_JAN_DELETE.job : C:\ProgramData\AVG January 2013 Campaign\ROC.exe /DELETE_FROM_SYSTEM=1 [7] -> FOUND

[TASK][sUSP PATH] ROC_REG_JAN_DELETE : C:\ProgramData\AVG January 2013 Campaign\ROC.exe /DELETE_FROM_SYSTEM=1 [7] -> FOUND

[HJPOL] HKCU\[...]\System : DisableRegistryTools (0) -> FOUND

[HJ DESK] HKCU\[...]\ClassicStartMenu : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

[HJ DESK] HKCU\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

[HJ DESK] HKCU\[...]\ClassicStartMenu : {645FF040-5081-101B-9F08-00AA002F954E} (1) -> FOUND

[HJ DESK] HKCU\[...]\NewStartPanel : {645FF040-5081-101B-9F08-00AA002F954E} (1) -> FOUND

[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND

[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ HOSTS File: ¤¤¤

--> C:\Windows\system32\drivers\etc\hosts

127.0.0.1 www.007guard.com

127.0.0.1 007guard.com

127.0.0.1 008i.com

127.0.0.1 www.008k.com

127.0.0.1 008k.com

127.0.0.1 www.00hq.com

127.0.0.1 00hq.com

127.0.0.1 010402.com

127.0.0.1 www.032439.com

127.0.0.1 032439.com

127.0.0.1 www.0scan.com

127.0.0.1 0scan.com

127.0.0.1 1000gratisproben.com

127.0.0.1 www.1000gratisproben.com

127.0.0.1 1001namen.com

127.0.0.1 www.1001namen.com

127.0.0.1 100888290cs.com

127.0.0.1 www.100888290cs.com

127.0.0.1 www.100sexlinks.com

127.0.0.1 100sexlinks.com

[...]

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: SAMSUNG SSD PB22-JS3 2.5" 128GB ATA Device +++++

--- User ---

[MBR] 210b0a75a8fef836d48ebf6349392361

[bSP] 0b510acb61edab3f354a492c497cc637 : Windows 7/8 MBR Code

Partition table:

0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 63 | Size: 39 Mo

1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 81920 | Size: 18000 Mo

2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 36945920 | Size: 104063 Mo

User = LL1 ... OK!

User = LL2 ... OK!

+++++ PhysicalDrive1: SAMSUNG HD204UI ATA Device +++++

--- User ---

[MBR] 8222a17084f08ed536f3cabad7e17c11

[bSP] f5a742fe4c0a28606f66bcd755957afe : Windows 7/8 MBR Code

Partition table:

0 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 1907727 Mo

User = LL1 ... OK!

User = LL2 ... OK!

Finished : << RKreport[1]_S_06132013_02d2303.txt >>

RKreport[1]_S_06132013_02d2303.txt

Regards,

Doug.

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Download Malwarebytes Anti-Rootkit from HERE

  • Unzip the contents to a folder in a convenient location.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • Click on the Cleanup button to remove any threats and reboot if prompted to do so.
  • Wait while the system shuts down and the cleanup process is performed.
  • Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log.txt and system-log.txt

To attach a log if needed:

Bottom right corner of this page.

more-reply-options.jpg

New window that comes up.

choose-files1.jpg

~~~~~~~~~~~~~~~~~~~~~~~

Note:

If no additional threats were found, verify that your system is now running normally, making sure that the following items are functional:

Internet access

Windows Update

Windows Firewall

If there are additional problems with your system, such as any of those listed above or other system issues, then run the fixdamage tool included with Malwarebytes Anti-Rootkit and reboot. It's located in the Plugins folder which is in the MBAR folder.

Just run fixdamage.exe.

Verify that they are now functioning normally.

MrC

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We have some more to do.

Please download and run ComboFix.

The most important things to remember when running it is to disable all your malware programs and run Combofix from your desktop.

Please visit this webpage for download links, and instructions for running ComboFix

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Information on disabling your malware programs can be found Here.

Make sure you run ComboFix from your desktop.

Give it at least 30-45 minutes to finish if needed.

Please include the C:\ComboFix.txt in your next reply for further review.

---------->NOTE<----------

If you get the message Illegal operation attempted on registry key that has been marked for deletion after you run ComboFix....please reboot the computer, this should resolve the problem. You may have to do this several times if needed.

MrC

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OK...Next:

Please download AdwCleaner from here and save it on your Desktop.

AdwCleaner is a reliable removal tool for Adware, Foistware, toolbars and potentially unwanted programs.

AdwCleaner is a tool that deletes :

· Adwares (software ads)

· PUP/LPI (Potentially Undesirable Program)

· Toolbars

· Hijacker (Hijack of the browser's homepage)

It works with a Search and Deletion method. It can be easily uninstalled using the "Uninstall" mode.

  1. Right-click on adwcleaner.exe and select Run As Administrator (for XP just double click) to launch the application.
  2. Now click on the Search tab.
  3. Please post the contents of the log-file created in your next post.

Note: The log can also be located at C:\ >> AdwCleaner[XX].txt >> XX <-- Denotes the number of times the application has been ran, so in this should be something like R1.

Note:

Please look over what was found......especially any folders, we're going to permanently delete it all in the next step....if there's something you may want to keep...please let me know and I'll explain to why it shouldn't be on your system.

If you see AVG Secure Search being targeted for deletion, Here's Why and Here. You can always Reinstall it.

Please note that Antivir Webguard uses ASK Toolbar as part of its web security. If you remove ASK by using Adwcleaner, Antivir Webguard will no longer work properly. Therefore, if you use this program please use the instructions below to access the options screen where you should enable /DisableAskDetections before using AdwCleaner.

You can click on the question mark (?) in the upper left corner of the program and then click on Options. You will then be presented with a dialog where you can disable various detections. These options are described below:

/DisableAskDetection - This option disables Ask Toolbar detection.

MrC

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Hi MrC

I've looked through the search results. I don't recognize the registry entries and don't know what programs or files they refer to.

I.e.,

HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}

HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}

&

HKCU\Software\5a0d88fe768ea14

The files mentioned seem to be firefox profiles. I don't recognize anything related to my personal files.

Regards

Doug

AdwCleanerR3.txt

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It's all adware......

Some adware found....lets clear it out.....

  1. Please re-run AdwCleaner
  2. Click on Delete button.
  3. Confirm each time with OK if asked.
  4. Your computer will be rebooted automatically. A text file will open after the restart. Please post the content of that logfile in your reply.

Note: You can find the logfile at C:\AdwCleaner[sn].txt as well - n is the order number.

Then......

Lets check your computers security before you go and we have a little cleanup to do also:

Download Security Check by screen317 from HERE or HERE.

  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt.
  • Please Post the contents of that document.
  • Do Not Attach It!!!

MrC

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Hi MrC

Attached is the AdwCleanerS3.txt delete log

Here is the requested security check log

Results of screen317's Security Check version 0.99.64

Windows 7 Service Pack 1 x64 (UAC is enabled)

Internet Explorer 10

``````````````Antivirus/Firewall Check:``````````````

Windows Firewall Enabled!

AVG AntiVirus Free Edition 2013

Antivirus up to date!

`````````Anti-malware/Other Utilities Check:`````````

SpywareBlaster 5.0

SpywareGuard v2.2

Spybot - Search & Destroy

Malwarebytes Anti-Malware version 1.75.0.1300

JavaFX 2.1.1

Java 7 Update 21

Adobe Flash Player 11.7.700.224

Adobe Reader XI

Mozilla Firefox (21.0)

````````Process Check: objlist.exe by Laurent````````

AVG avgwdsvc.exe

`````````````````System Health check`````````````````

Total Fragmentation on Drive C: 1%

````````````````````End of Log``````````````````````

Regards,

Doug

AdwCleanerS3.txt

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Hi MrC

The programs seem to be working well, and the internet browser is working fine.

I reinstalled AVG last night to get the identity protection function working. It seems to be ok.

From the logs you saw, was the browser was compromised?

I'll must be more careful not to fall for these kinds of social engineering trick again!

If you think that my computer is all clear, I'd like to thank you for spending your time helping me :) !!

Kind regards,

Doug

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From the logs you saw, was the browser was compromised?

A little......but not too bad.

A little clean up to do....

Please Uninstall ComboFix: (if you used it)

Press the Windows logo key + R to bring up the "run box"

Copy and paste next command in the field:

ComboFix /uninstall

Make sure there's a space between Combofix and /

cf2.jpg

Then hit enter.

This will uninstall Combofix, delete its related folders and files, hide file extensions, hide the system/hidden files and clears System Restore cache and create new Restore point

(If that doesn't work.....you can simply rename ComboFix.exe to Uninstall.exe and double click it to complete the uninstall)

---------------------------------

If you used DeFogger to disable your CD Emulation drivers, please re-enable them.

-------------------------------

Please download OTC to your desktop.

http://oldtimer.geekstogo.com/OTC.exe

Double-click OTC to run it. (Vista and up users, please right click on OTC and select "Run as an Administrator")

Click on the CleanUp! button and follow the prompts.

(If you get a warning from your firewall or other security programs regarding OTC attempting to contact the Internet, please allow the connection.)

You will be asked to reboot the machine to finish the Cleanup process, choose Yes.

After the reboot all the tools we used should be gone.

Note: Some more recently created tools may not yet be removed by OTC. Feel free to manually delete any tools it leaves behind.

Any other programs or logs you can manually delete.

IE: RogueKiller.exe, RKreport.txt, RK_Quarantine folder, C:\FRST, MBAR, etc....AdwCleaner > just run the program and click uninstall.

-------------------------------

Any questions...please post back.

If you think I've helped you, please leave a comment > click on my avatar picture > click Profile Feed.

Take a look at My Preventive Maintenance to avoid being infected again.

Good Luck and Thanks for using the forum, MrC

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Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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