Missoulian

Yes, everything seems to be back to normal. Thanks again for all of your help, Maniac!! Much appreciated!

I added C:\Windows\winsxs\Backup to the MBAM "Ignore List" and performed a full system scan and it was able to complete without rebooting. I would imagine this is not recommended but it is at least now able to perform a full system scan (minus this folder, of course).

I followed the three steps, rebooted, updated MBAM and ran a full system scan but it still rebooted. It rebooted in the same location: C:\Windows\winsxs\Backup\

Hey Maniac, Updated Malwarebytes and ran a full system scan and the computer again rebooted. Not sure if this helps, but it appears this is about where the scan was when the reboot initiated: C:\Windows\winsxs\Backup\amd64_microsoft-windows-b..nager-efi.resources_31bf3856ad364e35_6.1.7600.16385_cs-cz_97769b281ba398b8.manifest. I attempted to run a Malwarebytes scan of just this Backup folder and it reboots the computer after a few seconds and it is on these "nager-efi" files when the reboot occurs. Thanks for all of your help!

C:\Program Files (x86)\Dell DataSafe Local Backup\hstart.exe a variant of Win32/HiddenStart.A potentially unsafe application deleted - quarantined C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\hstart.exe a variant of Win32/HiddenStart.A potentially unsafe application deleted - quarantined C:\Users\rsimonson\Downloads\CuteWriter.exe a variant of Win32/Bundled.Toolbar.Ask.D potentially unsafe application deleted - quarantined

Here is the ComboFix log file: ComboFix 14-02-05.02 - rsimonson 02/07/2014 9:21.1.4 - x64Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.3407.2045 [GMT -7:00]Running from: c:\users\rsimonson\Desktop\ComboFix.exeSP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} * Created a new restore point..((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))..c:\programdata\Roaming..((((((((((((((((((((((((( Files Created from 2014-01-07 to 2014-02-07 )))))))))))))))))))))))))))))))..2014-02-07 16:25 . 2014-02-07 16:25 -------- d-----w- c:\users\Default\AppData\Local\temp2014-02-07 16:25 . 2014-02-07 16:25 -------- d-----w- c:\users\admin\AppData\Local\temp2014-01-29 22:06 . 2014-02-06 18:41 -------- d-----w- C:\AdwCleaner2014-01-29 21:36 . 2014-01-29 21:36 -------- d-----w- c:\windows\ERUNT2014-01-28 23:23 . 2014-01-28 23:23 -------- d-----w- c:\windows\Migration2014-01-15 15:07 . 2013-11-27 01:41 343040 ----a-w- c:\windows\system32\drivers\usbhub.sys2014-01-15 15:07 . 2013-11-27 01:41 99840 ----a-w- c:\windows\system32\drivers\usbccgp.sys2014-01-15 15:07 . 2013-11-27 01:41 53248 ----a-w- c:\windows\system32\drivers\usbehci.sys2014-01-15 15:07 . 2013-11-27 01:41 325120 ----a-w- c:\windows\system32\drivers\usbport.sys2014-01-15 15:07 . 2013-11-27 01:41 25600 ----a-w- c:\windows\system32\drivers\usbohci.sys2014-01-15 15:07 . 2013-11-27 01:41 30720 ----a-w- c:\windows\system32\drivers\usbuhci.sys2014-01-15 15:07 . 2013-11-27 01:41 7808 ----a-w- c:\windows\system32\drivers\usbd.sys2014-01-15 15:07 . 2013-11-26 10:32 3156480 ----a-w- c:\windows\system32\win32k.sys2014-01-15 15:07 . 2013-11-26 11:40 376768 ----a-w- c:\windows\system32\drivers\netio.sys2014-01-14 18:41 . 2014-01-14 18:41 -------- d-----w- c:\users\rsimonson\AppData\Roaming\Roxio Log Files2014-01-11 05:49 . 2014-01-11 05:49 -------- d-----w- c:\programdata\Trend Micro...(((((((((((((((((((((((((((((((((((((((( Find3M Report 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23:47 2764288 ----a-w- c:\windows\system32\iertutil.dll2013-11-26 09:29 . 2013-12-11 23:47 53760 ----a-w- c:\windows\system32\jsproxy.dll2013-11-26 09:27 . 2013-12-11 23:47 33792 ----a-w- c:\windows\system32\iernonce.dll2013-11-26 09:23 . 2013-12-11 23:47 2724864 ----a-w- c:\windows\SysWow64\mshtml.tlb2013-11-26 09:21 . 2013-12-11 23:47 574976 ----a-w- c:\windows\system32\ieui.dll2013-11-26 09:18 . 2013-12-11 23:47 139264 ----a-w- c:\windows\system32\ieUnatt.exe2013-11-26 09:18 . 2013-12-11 23:47 111616 ----a-w- c:\windows\system32\ieetwcollector.exe2013-11-26 09:16 . 2013-12-11 23:47 708608 ----a-w- c:\windows\system32\jscript9diag.dll2013-11-26 08:57 . 2013-12-11 23:47 218624 ----a-w- c:\windows\system32\ie4uinit.exe2013-11-26 08:35 . 2013-12-11 23:47 5769216 ----a-w- c:\windows\system32\jscript9.dll2013-11-26 08:28 . 2013-12-11 23:47 553472 ----a-w- c:\windows\SysWow64\jscript9diag.dll2013-11-26 08:16 . 2013-12-11 23:47 4243968 ----a-w- c:\windows\SysWow64\jscript9.dll2013-11-26 08:02 . 2013-12-11 23:47 1995264 ----a-w- c:\windows\system32\inetcpl.cpl2013-11-26 07:48 . 2013-12-11 23:47 12996608 ----a-w- c:\windows\system32\ieframe.dll2013-11-26 07:32 . 2013-12-11 23:47 1928192 ----a-w- c:\windows\SysWow64\inetcpl.cpl2013-11-26 07:07 . 2013-12-11 23:47 2334208 ----a-w- c:\windows\system32\wininet.dll2013-11-26 06:40 . 2013-12-11 23:47 1395200 ----a-w- c:\windows\system32\urlmon.dll2013-11-26 06:34 . 2013-12-11 23:47 817664 ----a-w- c:\windows\system32\ieapfltr.dll2013-11-26 06:33 . 2013-12-11 23:47 1820160 ----a-w- c:\windows\SysWow64\wininet.dll2013-11-23 18:26 . 2013-12-11 15:02 417792 ----a-w- c:\windows\SysWow64\WMPhoto.dll2013-11-23 17:47 . 2013-12-11 15:02 465920 ----a-w- c:\windows\system32\WMPhoto.dll2013-11-19 18:56 . 2013-11-19 18:56 940032 ----a-w- c:\windows\system32\MsSpellCheckingFacility.exe2013-11-19 18:56 . 2013-11-19 18:56 194048 ----a-w- c:\windows\SysWow64\elshyph.dll2013-11-19 18:56 . 2013-11-19 18:56 645120 ----a-w- c:\windows\SysWow64\jsIntl.dll2013-11-19 18:56 . 2013-11-19 18:56 235008 ----a-w- c:\windows\system32\elshyph.dll2013-11-19 18:56 . 2013-11-19 18:56 71680 ----a-w- c:\windows\SysWow64\RegisterIEPKEYs.exe2013-11-19 18:56 . 2013-11-19 18:56 182272 ----a-w- c:\windows\SysWow64\msls31.dll2013-11-19 18:56 . 2013-11-19 18:56 62464 ----a-w- c:\windows\SysWow64\tdc.ocx2013-11-19 18:56 . 2013-11-19 18:56 34816 ----a-w- c:\windows\SysWow64\JavaScriptCollectionAgent.dll2013-11-19 18:56 . 2013-11-19 18:56 337408 ----a-w- c:\windows\SysWow64\html.iec2013-11-19 18:56 . 2013-11-19 18:56 61952 ----a-w- c:\windows\SysWow64\iesetup.dll2013-11-19 18:56 . 2013-11-19 18:56 24576 ----a-w- c:\windows\SysWow64\licmgr10.dll2013-11-19 18:56 . 2013-11-19 18:56 151552 ----a-w- c:\windows\SysWow64\iexpress.exe2013-11-19 18:56 . 2013-11-19 18:56 139264 ----a-w- c:\windows\SysWow64\wextract.exe2013-11-19 18:56 . 2013-11-19 18:56 1051136 ----a-w- c:\windows\SysWow64\mshtmlmedia.dll2013-11-19 18:56 . 2013-11-19 18:56 454656 ----a-w- c:\windows\SysWow64\vbscript.dll2013-11-19 18:56 . 2013-11-19 18:56 112128 ----a-w- c:\windows\SysWow64\ieUnatt.exe2013-11-19 18:56 . 2013-11-19 18:56 61952 ----a-w- c:\windows\SysWow64\MshtmlDac.dll2013-11-19 18:56 . 2013-11-19 18:56 51200 ----a-w- c:\windows\SysWow64\ieetwproxystub.dll2013-11-19 18:56 . 2013-11-19 18:56 36352 ----a-w- c:\windows\SysWow64\imgutil.dll2013-11-19 18:56 . 2013-11-19 18:56 13312 ----a-w- c:\windows\SysWow64\mshta.exe2013-11-19 18:56 . 2013-11-19 18:56 111616 ----a-w- c:\windows\SysWow64\IEAdvpack.dll2013-11-19 18:56 . 2013-11-19 18:56 942592 ----a-w- c:\windows\system32\jsIntl.dll2013-11-19 18:56 . 2013-11-19 18:56 86016 ----a-w- c:\windows\SysWow64\iesysprep.dll2013-11-19 18:56 . 2013-11-19 18:56 74240 ----a-w- c:\windows\SysWow64\SetIEInstalledDate.exe2013-11-19 18:56 . 2013-11-19 18:56 48640 ----a-w- c:\windows\SysWow64\mshtmler.dll2013-11-19 18:56 . 2013-11-19 18:56 86016 ----a-w- c:\windows\system32\RegisterIEPKEYs.exe2013-11-19 18:56 . 2013-11-19 18:56 247808 ----a-w- c:\windows\system32\msls31.dll2013-11-19 18:56 . 2013-11-19 18:56 195584 ----a-w- c:\windows\system32\msrating.dll2013-11-19 18:55 . 2013-11-19 18:55 90112 ----a-w- c:\windows\system32\SetIEInstalledDate.exe2013-11-19 18:55 . 2013-11-19 18:55 52224 ----a-w- c:\windows\system32\msfeedsbs.dll2013-11-19 18:55 . 2013-11-19 18:55 48640 ----a-w- c:\windows\system32\mshtmler.dll2013-11-19 18:55 . 2013-11-19 18:55 13312 ----a-w- c:\windows\system32\msfeedssync.exe2013-11-19 18:55 . 2013-11-19 18:55 131072 ----a-w- c:\windows\system32\IEAdvpack.dll2013-11-19 18:55 . 2013-11-19 18:55 105984 ----a-w- c:\windows\system32\iesysprep.dll2013-11-19 18:55 . 2013-11-19 18:55 77312 ----a-w- c:\windows\system32\tdc.ocx2013-11-19 18:55 . 2013-11-19 18:55 616104 ----a-w- c:\windows\system32\ieapfltr.dat2013-11-19 18:55 . 2013-11-19 18:55 453120 ----a-w- c:\windows\system32\dxtmsft.dll2013-11-19 18:55 . 2013-11-19 18:55 413696 ----a-w- c:\windows\system32\html.iec2013-11-19 18:55 . 2013-11-19 18:55 40448 ----a-w- c:\windows\system32\JavaScriptCollectionAgent.dll2013-11-19 18:55 . 2013-11-19 18:55 296960 ----a-w- c:\windows\system32\dxtrans.dll2013-11-19 18:55 . 2013-11-19 18:55 84992 ----a-w- c:\windows\system32\mshtmled.dll2013-11-19 18:55 . 2013-11-19 18:55 81408 ----a-w- c:\windows\system32\icardie.dll2013-11-19 18:55 . 2013-11-19 18:55 30208 ----a-w- c:\windows\system32\licmgr10.dll2013-11-19 18:55 . 2013-11-19 18:55 263376 ----a-w- c:\windows\system32\iedkcs32.dll2013-11-19 18:55 . 2013-11-19 18:55 243200 ----a-w- c:\windows\system32\webcheck.dll2013-11-19 18:55 . 2013-11-19 18:55 235520 ----a-w- c:\windows\system32\url.dll2013-11-19 18:55 . 2013-11-19 18:55 1228800 ----a-w- c:\windows\system32\mshtmlmedia.dll2013-11-19 18:55 . 2013-11-19 18:55 101376 ----a-w- c:\windows\system32\inseng.dll2013-11-19 18:55 . 2013-11-19 18:55 626176 ----a-w- c:\windows\system32\msfeeds.dll2013-11-19 18:55 . 2013-11-19 18:55 548352 ----a-w- c:\windows\system32\vbscript.dll2013-11-19 18:55 . 2013-11-19 18:55 167424 ----a-w- c:\windows\system32\iexpress.exe2013-11-19 18:55 . 2013-11-19 18:55 147968 ----a-w- c:\windows\system32\occache.dll2013-11-19 18:55 . 2013-11-19 18:55 143872 ----a-w- c:\windows\system32\wextract.exe2013-11-19 18:55 . 2013-11-19 18:55 62464 ----a-w- c:\windows\system32\pngfilt.dll2013-11-19 18:55 . 2013-11-19 18:55 83968 ----a-w- c:\windows\system32\MshtmlDac.dll2013-11-19 18:55 . 2013-11-19 18:55 774144 ----a-w- c:\windows\system32\jscript.dll2013-11-19 18:55 . 2013-11-19 18:55 48128 ----a-w- c:\windows\system32\imgutil.dll2013-11-19 18:55 . 2013-11-19 18:55 13824 ----a-w- c:\windows\system32\mshta.exe2013-11-19 18:55 . 2013-11-19 18:55 135680 ----a-w- c:\windows\system32\iepeers.dll2013-11-12 02:23 . 2013-12-11 15:02 2048 ----a-w- c:\windows\system32\tzres.dll2013-11-12 02:07 . 2013-12-11 15:02 2048 ----a-w- c:\windows\SysWow64\tzres.dll..((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))..*Note* empty entries & legit default entries are not shown REGEDIT4.[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive1]@="{F241C880-6982-4CE5-8CF7-7085BA96DA5A}"[HKEY_CLASSES_ROOT\CLSID\{F241C880-6982-4CE5-8CF7-7085BA96DA5A}]2013-04-25 16:51 222712 ----a-w- c:\users\rsimonson\AppData\Local\Microsoft\SkyDrive\17.0.2003.1112\SkyDriveShell.dll.[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive2]@="{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E}"[HKEY_CLASSES_ROOT\CLSID\{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E}]2013-04-25 16:51 222712 ----a-w- c:\users\rsimonson\AppData\Local\Microsoft\SkyDrive\17.0.2003.1112\SkyDriveShell.dll.[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ 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Office\Office15\GROOVEEX.DLL.[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrivePro3 (InSync)]@="{E768CD3B-BDDC-436D-9C13-E1B39CA257B1}"[HKEY_CLASSES_ROOT\CLSID\{E768CD3B-BDDC-436D-9C13-E1B39CA257B1}]2014-01-15 01:02 1727176 ----a-w- c:\program files\Microsoft Office 15\root\vfs\ProgramFilesX86\Microsoft Office\Office15\GROOVEEX.DLL.[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]"googletalk"="c:\users\rsimonson\AppData\Roaming\Google\Google Talk\googletalk.exe" [2007-01-01 3739648]"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2010-11-21 1475584].[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]"RemoteControl9"="c:\program files (x86)\CyberLink\PowerDVD9\PDVD9Serv.exe" [2010-10-01 87336]"PDVD9LanguageShortcut"="c:\program files (x86)\CyberLink\PowerDVD9\Language\Language.exe" [2010-09-17 50472]"BDRegion"="c:\program files (x86)\Cyberlink\Shared Files\brs.exe" 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09:27:16ComboFix-quarantined-files.txt 2014-02-07 16:27.Pre-Run: 72,579,919,872 bytes freePost-Run: 74,674,081,792 bytes free.- - End Of File - - CB09F80821612DD1605F6C054D2CF608

I ran a full system scan and it again rebooted midway through.

I also uninstalled Security Essentials, I was unaware that having two could cause such problems. Thank you for the heads up!

Thank you for reopening! Here are the logs, I ran both JunkWare and AdwCleaner and then tried running a MBAM full system scan and it had found one error before I walked away and the machine rebooted. I also made sure I updated MBAM before running the scan. Thanks! ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Junkware Removal Tool (JRT) by ThisisuVersion: 6.1.1 (02.04.2014:1)OS: Windows 7 Professional x64Ran by rsimonson on Thu 02/06/2014 at 11:22:18.31~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~ Services ~~~ Registry Values ~~~ Registry Keys ~~~ Files ~~~ Folders ~~~ FireFox Successfully deleted: [Folder] C:\Users\rsimonson\AppData\Roaming\mozilla\firefox\profiles\poqb40nw.default\extensions\staged ~~~ Event Viewer Logs were cleared ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Scan was completed on Thu 02/06/2014 at 11:31:55.33End of JRT log~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ # AdwCleaner v3.018 - Report created 06/02/2014 at 11:41:36# Updated 28/01/2014 by Xplode# Operating System : Windows 7 Professional Service Pack 1 (64 bits)# Username : rsimonson - REMUS-RYANS# Running from : C:\Users\rsimonson\Downloads\AdwCleaner (1).exe# Option : Clean ***** [ Services ] ***** ***** [ Files / Folders ] ***** ***** [ Shortcuts ] ***** ***** [ Registry ] ***** ***** [ Browsers ] ***** -\\ Internet Explorer v11.0.9600.16428 -\\ Mozilla Firefox v26.0 (en-US) [ File : C:\Users\rsimonson\AppData\Roaming\Mozilla\Firefox\Profiles\poqb40nw.default\prefs.js ] -\\ Google Chrome v32.0.1700.107 [ File : C:\Users\rsimonson\AppData\Local\Google\Chrome\User Data\Default\preferences ] ************************* AdwCleaner[R0].txt - [1406 octets] - [29/01/2014 15:07:32]AdwCleaner[R1].txt - [1041 octets] - [06/02/2014 11:39:51]AdwCleaner[s0].txt - [1477 octets] - [29/01/2014 15:09:01]AdwCleaner[s1].txt - [964 octets] - [06/02/2014 11:41:36] ########## EOF - C:\AdwCleaner\AdwCleaner[s1].txt - [1023 octets] ########## # AdwCleaner v3.018 - Report created 06/02/2014 at 11:39:51# Updated 28/01/2014 by Xplode# Operating System : Windows 7 Professional Service Pack 1 (64 bits)# Username : rsimonson - REMUS-RYANS# Running from : C:\Users\rsimonson\Downloads\AdwCleaner (1).exe# Option : Scan ***** [ Services ] ***** ***** [ Files / Folders ] ***** ***** [ Shortcuts ] ***** ***** [ Registry ] ***** ***** [ Browsers ] ***** -\\ Internet Explorer v11.0.9600.16428 -\\ Mozilla Firefox v26.0 (en-US) [ File : C:\Users\rsimonson\AppData\Roaming\Mozilla\Firefox\Profiles\poqb40nw.default\prefs.js ] -\\ Google Chrome v32.0.1700.107 [ File : C:\Users\rsimonson\AppData\Local\Google\Chrome\User Data\Default\preferences ] ************************* AdwCleaner[R0].txt - [1406 octets] - [29/01/2014 15:07:32]AdwCleaner[R1].txt - [843 octets] - [06/02/2014 11:39:51]AdwCleaner[s0].txt - [1477 octets] - [29/01/2014 15:09:01] ########## EOF - C:\AdwCleaner\AdwCleaner[R1].txt - [962 octets] ##########

Every time I attempt to run a full system scan with Malwarebytes my computer reboots unexpectedly midway through the process. Per Malwarebytes suggestion I downloaded the dds.src file under the topic "I'm Infected - What to do Now?" discussion. Attached below are my two logs. Please Help! Thanks! DDS (Ver_2012-11-20.01) - NTFS_AMD64 Internet Explorer: 11.0.9600.16428Run by rsimonson at 12:15:44 on 2014-01-28Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.3407.600 [GMT -7:00].AV: Microsoft Security Essentials *Enabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}AV: Trend Micro Security Agent *Enabled/Updated* {B7599298-8445-728A-A5C7-A26A082C8BDA}SP: Trend Micro Security Agent Anti-spyware *Enabled/Updated* {0C38737C-A27F-7D04-9F77-991873ABC167}SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}SP: Microsoft Security Essentials *Enabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}.============== Running Processes ===============.C:\Windows\system32\lsm.exeC:\Windows\system32\svchost.exe -k DcomLaunchC:\Windows\system32\svchost.exe -k RPCSSc:\Program Files\Microsoft Security Client\MsMpEng.exeC:\Windows\System32\svchost.exe -k LocalServiceNetworkRestrictedC:\Windows\System32\svchost.exe -k LocalSystemNetworkRestrictedC:\Windows\system32\svchost.exe -k LocalServiceC:\Windows\system32\svchost.exe -k netsvcsC:\Windows\system32\svchost.exe -k GPSvcGroupC:\Program Files\DisplayLink Core Software\DisplayLinkManager.exeC:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exeC:\Program Files\Realtek\Audio\HDA\RAVBg64.exeC:\Program Files\DisplayLink Core Software\DisplayLinkUserAgent.exeC:\Windows\system32\svchost.exe -k NetworkServiceC:\Windows\system32\WLANExt.exeC:\Windows\System32\spoolsv.exeC:\Windows\system32\svchost.exe -k LocalServiceNoNetworkC:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exeC:\Program Files\Realtek\Audio\HDA\AERTSr64.exeC:\Program Files (x86)\Intel\Bluetooth\devmonsrv.exeC:\Windows\system32\svchost.exe -k bthsvcsC:\Program Files\Intel\WiFi\bin\EvtEng.exeC:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonationC:\Windows\system32\GManager.exeC:\Program Files\Intel\Intel® Smart Connect Technology Agent\iSCTAgent.exeC:\Program Files (x86)\Common Files\DesktopUtil\MCTDesktopSvr.exeC:\Windows\System32\svchost.exe -k HPZ12C:\Program Files\Intel\Intel® Smart Connect Technology Agent\ISCTHidMonitor.exeC:\Program Files (x86)\Trend Micro\Client Server Security Agent\ntrtscan.exeC:\Program Files\Microsoft Office 15\ClientX64\integratedoffice.exeC:\Windows\System32\svchost.exe -k HPZ12C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exeC:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXEC:\Windows\system32\svchost.exe -k imgsvcC:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXEC:\Program Files\Intel\WiFi\bin\ZeroConfigService.exeC:\Program Files (x86)\Intel\Bluetooth\obexsrv.exeC:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exeC:\Windows\system32\wbem\unsecapp.exeC:\Windows\system32\wbem\wmiprvse.exeC:\Program Files (x86)\Trend Micro\Client Server Security Agent\tmlisten.exeC:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestrictedC:\Windows\System32\WUDFHost.exeC:\Windows\system32\taskhost.exeC:\Windows\system32\Dwm.exeC:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exeC:\Program Files\Realtek\Audio\HDA\RAVBg64.exeC:\Program Files\Dell\QuickSet\quickset.exeC:\Windows\System32\rundll32.exeC:\Program Files\Microsoft Security Client\msseces.exeC:\Program Files\Cypress\TrackPad\CyCpIo.exeC:\Program Files (x86)\Common Files\DesktopUtil\MCTDUtil.exeC:\Program Files\Cypress\TrackPad\CyHidWin.exeC:\Program Files (x86)\Common Files\DesktopUtil\FDispPos.exeC:\Windows\System32\igfxtray.exeC:\Windows\System32\hkcmd.exeC:\Windows\System32\igfxpers.exeC:\Program Files (x86)\Intel\Bluetooth\mediasrv.exeC:\Program Files (x86)\Dell DataSafe Local Backup\TOASTER.EXEC:\Users\rsimonson\AppData\Roaming\Google\Google Talk\googletalk.exeC:\Program Files (x86)\Dell DataSafe Local Backup\COMPONENTS\SCHEDULER\STSERVICE.EXEC:\Program Files\Windows Sidebar\sidebar.exeC:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exeC:\Users\rsimonson\AppData\Local\Apps\2.0\NP02JXVQ.OG2\AV3LWTYN.DQY\dell..tion_0f612f649c4a10af_0005.0004_3ddfe37344028d2c\DellSystemDetect.exeC:\Program Files (x86)\CyberLink\PowerDVD9\PDVD9Serv.exeC:\Program Files (x86)\CyberLink\Shared files\brs.exeC:\Windows\system32\SearchIndexer.exeC:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exeC:\Program Files (x86)\Trend Micro\Client Server Security Agent\TmProxy.exeC:\Program Files (x86)\Intel\Bluetooth\BTPlayerCtrl.exeC:\Program Files (x86)\Google\Chrome\Application\chrome.exeC:\Program Files (x86)\Google\Chrome\Application\chrome.exeC:\Program Files (x86)\Google\Chrome\Application\chrome.exeC:\Program Files\Microsoft Office 15\root\office15\OUTLOOK.EXEC:\Program Files (x86)\Google\Chrome\Application\chrome.exeC:\Program Files (x86)\Google\Chrome\Application\chrome.exeC:\Program Files (x86)\Google\Chrome\Application\chrome.exeC:\Program Files (x86)\Google\Chrome\Application\chrome.exeC:\Program Files\Qantel Technologies Inc\Qantel QIC-PC II\Qicpciiw.exeC:\Program Files (x86)\Google\Chrome\Application\chrome.exec:\Program Files\Microsoft Security Client\NisSrv.exeC:\Program Files\Intel\BluetoothHS\BTHSAmpPalService.exeC:\Program Files\Intel\BluetoothHS\BTHSSecurityMgr.exeC:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exeC:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exeC:\Program Files (x86)\Google\Chrome\Application\chrome.exeC:\Program Files (x86)\Trend Micro\BM\TMBMSRV.exeC:\Program Files (x86)\Internet Explorer\IELowutil.exeC:\Program Files (x86)\Trend Micro\Client Server Security Agent\pccntmon.exeC:\Program Files (x86)\Mozilla Firefox\firefox.exeC:\Program Files\Microsoft Office 15\root\office15\EXCEL.EXEC:\Windows\system32\taskhost.exeC:\Windows\explorer.exeC:\Program Files (x86)\Google\Chrome\Application\chrome.exeC:\Program Files (x86)\Google\Chrome\Application\chrome.exeC:\Program Files (x86)\Google\Chrome\Application\chrome.exeC:\Windows\system32\SearchFilterHost.exeC:\Windows\system32\SearchProtocolHost.exec:\Program Files\Microsoft Security Client\MpCmdRun.exeC:\Windows\system32\wbem\wmiprvse.exeC:\Windows\System32\cscript.exe.============== Pseudo HJT Report ===============.uDefault_Page_URL = www.dell.commWinlogon: Userinit = userinit.exe,BHO: TmIEPlugInBHO Class: {1CA1377B-DC1D-4A52-9585-6E06050FAC53} - C:\Program Files (x86)\Trend Micro\Client Server Security Agent\TmIEPlg32.dllBHO: Lync Browser Helper: {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX86\Microsoft Office\Office15\OCHelper.dllBHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dllBHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX86\Microsoft Office\Office15\URLREDIR.DLLBHO: Microsoft SkyDrive Pro Browser Helper: {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX86\Microsoft Office\Office15\GROOVEEX.DLLuRun: [googletalk] C:\Users\rsimonson\AppData\Roaming\Google\Google Talk\googletalk.exe /autostartuRun: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRunuRun: [DellSystemDetect] C:\Users\rsimonson\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Dell\Dell System Detect.appref-msmRun: [RemoteControl9] "C:\Program Files (x86)\CyberLink\PowerDVD9\PDVD9Serv.exe"mRun: [PDVD9LanguageShortcut] "C:\Program Files (x86)\CyberLink\PowerDVD9\Language\Language.exe"mRun: [bDRegion] C:\Program Files (x86)\Cyberlink\Shared Files\brs.exemRun: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"mRun: [OfficeScanNT Monitor] "C:\Program Files (x86)\Trend Micro\Client Server Security Agent\pccntmon.exe" -HideWindowmRunOnce: [spUninstallCleanUp] REG delete HKEY_LOCAL_MACHINE\Software\SearchProtect /fuPolicies-Explorer: NoDriveTypeAutoRun = dword:145mPolicies-Explorer: NoActiveDesktop = dword:1mPolicies-Explorer: NoActiveDesktopChanges = dword:1mPolicies-Explorer: NoWelcomeScreen = dword:1mPolicies-System: ConsentPromptBehaviorAdmin = dword:5mPolicies-System: ConsentPromptBehaviorUser = dword:3mPolicies-System: EnableUIADesktopToggle = dword:0mPolicies-System: PromptOnSecureDesktop = dword:0IE: E&xport to Microsoft Excel - C:\Program Files\Microsoft Office 15\Root\Office15\EXCEL.EXE/3000IE: Se&nd to OneNote - C:\Program Files\Microsoft Office 15\Root\Office15\ONBttnIE.dll/105IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dllIE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX86\Microsoft Office\Office15\ONBttnIE.dllIE: {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX86\Microsoft Office\Office15\OCHelper.dllIE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX86\Microsoft Office\Office15\ONBttnIELinkedNotes.dllTrusted Zone: dell.comTCP: NameServer = 10.1.1.2TCP: Interfaces\{893C25A4-A448-47FD-A57F-0F0D111366F6} : NameServer = 10.1.1.2TCP: Interfaces\{893C25A4-A448-47FD-A57F-0F0D111366F6} : DHCPNameServer = 10.1.1.2TCP: Interfaces\{A382D2E0-9B1C-4CE2-A18E-0F6334C018AC} : DHCPNameServer = 192.168.0.1 205.171.2.25TCP: Interfaces\{A382D2E0-9B1C-4CE2-A18E-0F6334C018AC}\3596D6F6E637F6E684F6573756 : DHCPNameServer = 192.168.1.1TCP: Interfaces\{A382D2E0-9B1C-4CE2-A18E-0F6334C018AC}\64965627F6 : DHCPNameServer = 10.1.1.2TCP: Interfaces\{A382D2E0-9B1C-4CE2-A18E-0F6334C018AC}\D416272796F64747021405F523 : DHCPNameServer = 4.2.2.1TCP: Interfaces\{B5ABC563-7C1E-4C97-BFA1-EE581D5CD499} : DHCPNameServer = 10.1.1.2Handler: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX86\Microsoft Office\Office15\MSOSB.DLLHandler: tmpx - {0E526CB5-7446-41D1-A403-19BFE95E8C23} - C:\Program Files (x86)\Trend Micro\Client Server Security Agent\TmIEPlg32.dllHandler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dllSSODL: WebCheck - <orphaned>mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\32.0.1700.76\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chromex64-BHO: TmIEPlugInBHO Class: {1CA1377B-DC1D-4A52-9585-6E06050FAC53} - C:\Program Files (x86)\Trend Micro\Client Server Security Agent\TmIEPlg.dllx64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dllx64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office 15\root\office15\URLREDIR.DLLx64-BHO: Hotspot Shield Class: {F9E4A054-E9B1-4BC3-83A3-76A1AE736170} - x64-Run: [RTHDVCPL] C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe -sx64-Run: [RtHDVBg] C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe /MAXX4 x64-Run: [QuickSet] C:\Program Files\Dell\QuickSet\QuickSet.exex64-Run: [bTMTrayAgent] rundll32.exe "C:\Program Files (x86)\Intel\Bluetooth\btmshell.dll",TrayAppx64-Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkeyx64-Run: [MCTDUtil] C:\Program Files (x86)\Common Files\DesktopUtil\Util-Desktop.exe Launch SuperUtilx64-Run: [FDispPos] C:\Program Files (x86)\Common Files\DesktopUtil\Util-Desktop.exe Launch FixPosx64-Run: [OfficeScanNT Monitor] -HideWindowx64-Run: [CyCpIo] C:\Program Files\Cypress\TrackPad\CyCpIo.exex64-Run: [CyHidWin] C:\Program Files\Cypress\TrackPad\CyHidWin.exex64-Run: [igfxTray] C:\Windows\System32\igfxtray.exex64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exex64-Run: [Persistence] C:\Windows\System32\igfxpers.exex64-Run: [Logitech Download Assistant] C:\Windows\System32\rundll32.exe C:\Windows\System32\LogiLDA.dll,LogiFetchx64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office 15\root\office15\ONBttnIE.dllx64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office 15\root\office15\ONBttnIELinkedNotes.dllx64-Handler: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files\Microsoft Office 15\root\office15\MSOSB.DLLx64-Handler: tmpx - {0E526CB5-7446-41D1-A403-19BFE95E8C23} - C:\Program Files (x86)\Trend Micro\Client Server Security Agent\TmIEPlg.dllx64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>x64-Notify: igfxcui - igfxdev.dllx64-SSODL: WebCheck - <orphaned>.================= FIREFOX ===================.FF - ProfilePath - C:\Users\rsimonson\AppData\Roaming\Mozilla\Firefox\Profiles\poqb40nw.default\FF - prefs.js: browser.search.selectedEngine - Conduit SearchFF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dllFF - plugin: C:\Program Files (x86)\Google\Update\1.3.22.3\npGoogleUpdate3.dllFF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.20913.0\npctrlui.dllFF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dllFF - plugin: C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX86\Microsoft Office\Office15\NPSPWRAP.DLLFF - plugin: C:\Users\rsimonson\AppData\Local\Citrix\Plugins\104\npappdetector.dll.============= SERVICES / DRIVERS ===============.R0 mctkmdldr;mctkmdldr;C:\Windows\System32\drivers\mctKmdldr64.sys [2013-6-28 19584]R0 MpFilter;Microsoft Malware Protection Driver;C:\Windows\System32\drivers\MpFilter.sys [2013-9-27 248240]R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2013-3-27 55856]R2 AERTFilters;Andrea RT Filters Service;C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe [2013-3-27 98208]R2 AMPPALR3;Intel® Centrino® Wireless Bluetooth® + High Speed Service;C:\Program Files\Intel\BluetoothHS\BTHSAmpPalService.exe [2012-3-15 659976]R2 Bluetooth Device Monitor;Bluetooth Device Monitor;C:\Program Files (x86)\Intel\Bluetooth\devmonsrv.exe [2011-10-18 936272]R2 Bluetooth OBEX Service;Bluetooth OBEX Service;C:\Program Files (x86)\Intel\Bluetooth\obexsrv.exe [2011-10-18 1001808]R2 BTHSSecurityMgr;Intel® Centrino® Wireless Bluetooth® + High Speed Security Service;C:\Program Files\Intel\BluetoothHS\BTHSSecurityMgr.exe [2012-4-23 135952]R2 DisplayLinkService;DisplayLinkManager;C:\Program Files\DisplayLink Core Software\DisplayLinkManager.exe [2013-10-11 9281840]R2 GManager;GManager;C:\Windows\System32\GManager.exe [2013-6-28 311160]R2 ISCTAgent;ISCT Always Updated Agent;C:\Program Files\Intel\Intel® Smart Connect Technology Agent\iSCTAgent.exe [2011-11-10 121856]R2 MCTDesktopSvr;MCTDesktopSvr;C:\Program Files (x86)\Common Files\DesktopUtil\MCTDesktopSvr.exe [2013-6-28 199296]R2 NisDrv;Microsoft Network Inspection System;C:\Windows\System32\drivers\NisDrvWFP.sys [2013-1-20 134944]R2 OfficeSvc;Microsoft Office Service;C:\Program Files\Microsoft Office 15\ClientX64\integratedoffice.exe [2013-4-25 1907896]R2 RtkAudioService;Realtek Audio Service;C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe [2013-3-27 199272]R2 SftService;SoftThinks Agent Service;C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe [2013-3-27 1695040]R2 tmevtmgr;tmevtmgr;C:\Windows\System32\drivers\tmevtmgr.sys [2012-10-30 65872]R2 TmFilter;Trend Micro Filter;C:\Program Files (x86)\Trend Micro\Client Server Security Agent\tmxpflt.sys [2012-12-4 344864]R2 TmPreFilter;Trend Micro PreFilter;C:\Program Files (x86)\Trend Micro\Client Server Security Agent\tmpreflt.sys [2012-12-4 42272]R2 UNS;Intel® Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2013-11-19 2594584]R2 ZeroConfigService;Intel® PROSet/Wireless Zero Configuration Service;C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe [2012-6-25 3325232]R3 acpials;ALS Sensor Filter;C:\Windows\System32\drivers\acpials.sys [2010-11-21 9728]R3 AMPPAL;Intel® Centrino® Wireless Bluetooth® + High Speed Virtual Adapter;C:\Windows\System32\drivers\AmpPal.sys [2012-3-15 198144]R3 Bluetooth Media Service;Bluetooth Media Service;C:\Program Files (x86)\Intel\Bluetooth\mediasrv.exe [2011-10-18 1354064]R3 CtClsFlt;Creative Camera Class Upper Filter Driver;C:\Windows\System32\drivers\CtClsFlt.sys [2013-3-27 172704]R3 cyhid;Cypress Input Device;C:\Windows\System32\drivers\cyhid.sys [2013-1-10 148480]R3 cykbfltrService;Cypress Keyboard Filter Driver;C:\Windows\System32\drivers\cykbfltr.sys [2013-3-27 20992]R3 cymfltrService;Cypress Trackpad Filter Driver;C:\Windows\System32\drivers\cymfltr.sys [2013-3-27 98816]R3 DisplayLinkUsbIo_x64;DisplayLinkUsbIo_x64;C:\Windows\System32\drivers\DisplayLinkUsbIo_x64_7.4.48800.0.sys [2013-10-7 44944]R3 dlcdcncm6_x64;dlcdcncm6_x64;C:\Windows\System32\drivers\dlcdcncm6_x64.sys [2013-10-11 80688]R3 dlusbaudio;dlusbaudio;C:\Windows\System32\drivers\dlusbaudio_x64.sys [2013-10-11 202128]R3 FLxHCIc;Fresco Logic xHCI (USB3) Device Driver;C:\Windows\System32\drivers\FLxHCIc.sys [2013-3-27 215296]R3 ikbevent;Intel Upper keyboard Class Filter Driver;C:\Windows\System32\drivers\ikbevent.sys [2011-11-10 25024]R3 IntcDAud;Intel® Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2013-11-19 331264]R3 ISCT;Intel® Smart Connect Technology Device Driver;C:\Windows\System32\drivers\ISCTD64.sys [2013-1-18 46568]R3 mctkmd;mctkmd;C:\Windows\System32\drivers\mctkmd64.sys [2013-6-28 135296]R3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\NisSrv.exe [2013-10-23 348376]R3 t1pusb64;Trigger 1+ Graphics Card;C:\Windows\System32\drivers\t1pusb64.sys [2013-6-20 172544]R3 TmProxy;Trend Micro Security Agent NT Proxy Service;C:\Program Files (x86)\Trend Micro\Client Server Security Agent\TmProxy.exe [2012-8-8 918064]S2 CLKMSVC10_9EC60124;CyberLink Product - 2013/03/27 19:37:58;C:\Program Files (x86)\CyberLink\PowerDVD9\NavFilter\kmsvc.exe [2011-8-11 248304]S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]S3 AMPPALP;Intel® Centrino® Wireless Bluetooth® + High Speed Protocol;C:\Windows\System32\drivers\AmpPal.sys [2012-3-15 198144]S3 btmaux;Intel Bluetooth Auxiliary Service;C:\Windows\System32\drivers\btmaux.sys [2011-8-29 53760]S3 btmhsf;btmhsf;C:\Windows\System32\drivers\btmhsf.sys [2011-10-10 288768]S3 dmvsc;dmvsc;C:\Windows\System32\drivers\dmvsc.sys [2010-11-21 71168]S3 FLxHCIh;Fresco Logic xHCI (USB3) Hub Device Driver;C:\Windows\System32\drivers\FLxHCIh.sys [2012-11-8 77040]S3 iBtFltCoex;iBtFltCoex;C:\Windows\System32\drivers\iBtFltCoex.sys [2011-10-11 59904]S3 IEEtwCollectorService;Internet Explorer ETW Collector Service;C:\Windows\System32\ieetwcollector.exe [2013-12-11 111616]S3 Impcd;Impcd;C:\Windows\System32\drivers\Impcd.sys [2013-3-27 158976]S3 irstrtdv;Intel® Rapid Start Technology Driver;C:\Windows\System32\drivers\irstrtdv.sys [2013-3-27 26504]S3 LAN9500;LAN9500 USB 2.0 to Ethernet 10/100 Adapter Service;C:\Windows\System32\drivers\lan9500-x64-n51f.sys [2013-3-27 67584]S3 MyWiFiDHCPDNS;Wireless PAN DHCP Server;C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe [2012-6-25 272688]S3 nusb3hub;Renesas Electronics USB 3.0 Hub Driver;C:\Windows\System32\drivers\nusb3hub.sys [2012-2-28 80384]S3 nusb3xhc;Renesas Electronics USB 3.0 Host Controller Driver;C:\Windows\System32\drivers\nusb3xhc.sys [2012-2-28 180736]S3 ose64;Office 64 Source Engine;C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2013-3-26 178760]S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\Windows\System32\drivers\rdpvideominiport.sys [2013-4-24 19456]S3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2009-6-10 187392]S3 StorSvc;Storage Service;C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 27136]S3 taphss6;Anchorfree HSS VPN Adapter;C:\Windows\System32\drivers\taphss6.sys [2013-6-20 42184]S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2013-4-24 57856]S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2013-4-24 30208]S3 vl810filter;VL810 Filter Driver;C:\Windows\System32\drivers\vl810filter.sys [2013-11-19 17008]S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2013-4-24 1255736]S3 WDC_SAM;WD SCSI Pass Thru driver;C:\Windows\System32\drivers\wdcsam64.sys [2008-5-6 14464].=============== Created Last 30 ================.2014-01-28 18:35:48 -------- d-----w- C:\Program Files (x86)\SearchProtect2014-01-28 18:33:04 75888 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{256FF197-669F-4D94-A281-92E772D46338}\offreg.dll2014-01-28 15:22:51 10315576 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{256FF197-669F-4D94-A281-92E772D46338}\mpengine.dll2014-01-26 21:41:37 10315576 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll2014-01-23 15:38:30 965000 ------w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{9447AD65-0CA4-4BEF-AFA6-631DC3056DCC}\gapaengine.dll2014-01-15 15:07:41 99840 ----a-w- C:\Windows\System32\drivers\usbccgp.sys2014-01-15 15:07:41 53248 ----a-w- C:\Windows\System32\drivers\usbehci.sys2014-01-15 15:07:41 343040 ----a-w- C:\Windows\System32\drivers\usbhub.sys2014-01-15 15:07:41 325120 ----a-w- C:\Windows\System32\drivers\usbport.sys2014-01-15 15:07:40 7808 ----a-w- C:\Windows\System32\drivers\usbd.sys2014-01-15 15:07:40 30720 ----a-w- C:\Windows\System32\drivers\usbuhci.sys2014-01-15 15:07:40 25600 ----a-w- C:\Windows\System32\drivers\usbohci.sys2014-01-15 15:07:38 3156480 ----a-w- C:\Windows\System32\win32k.sys2014-01-15 15:07:37 376768 ----a-w- C:\Windows\System32\drivers\netio.sys2014-01-14 18:41:04 -------- d-----w- C:\Users\rsimonson\AppData\Roaming\Roxio Log Files2014-01-11 05:49:49 -------- d-----w- C:\ProgramData\Trend Micro2014-01-07 16:38:35 -------- d-----w- C:\Users\rsimonson\AppData\Local\ElevatedDiagnostics.==================== Find3M ====================.2014-01-19 07:33:29 270496 ------w- C:\Windows\System32\MpSigStub.exe2013-12-11 03:27:48 71048 ------w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl2013-12-11 03:27:48 692616 ------w- C:\Windows\SysWow64\FlashPlayerApp.exe2013-11-26 10:19:07 2724864 ----a-w- C:\Windows\System32\mshtml.tlb2013-11-26 10:18:23 4096 ----a-w- C:\Windows\System32\ieetwcollectorres.dll2013-11-26 09:48:07 66048 ----a-w- C:\Windows\System32\iesetup.dll2013-11-26 09:46:25 48640 ----a-w- C:\Windows\System32\ieetwproxystub.dll2013-11-26 09:23:02 2724864 ----a-w- C:\Windows\SysWow64\mshtml.tlb2013-11-26 09:18:39 139264 ----a-w- C:\Windows\System32\ieUnatt.exe2013-11-26 09:18:09 111616 ----a-w- C:\Windows\System32\ieetwcollector.exe2013-11-26 09:16:57 708608 ----a-w- C:\Windows\System32\jscript9diag.dll2013-11-26 08:35:02 5769216 ----a-w- C:\Windows\System32\jscript9.dll2013-11-26 08:28:16 553472 ----a-w- C:\Windows\SysWow64\jscript9diag.dll2013-11-26 08:16:12 4243968 ----a-w- C:\Windows\SysWow64\jscript9.dll2013-11-26 08:02:16 1995264 ----a-w- C:\Windows\System32\inetcpl.cpl2013-11-26 07:32:06 1928192 ----a-w- C:\Windows\SysWow64\inetcpl.cpl2013-11-26 07:07:57 2334208 ----a-w- C:\Windows\System32\wininet.dll2013-11-26 06:33:33 1820160 ----a-w- C:\Windows\SysWow64\wininet.dll2013-11-23 18:26:20 417792 ----a-w- C:\Windows\SysWow64\WMPhoto.dll2013-11-23 17:47:34 465920 ----a-w- C:\Windows\System32\WMPhoto.dll2013-11-19 18:55:59 90112 ----a-w- C:\Windows\System32\SetIEInstalledDate.exe2013-11-12 02:23:09 2048 ----a-w- C:\Windows\System32\tzres.dll2013-11-12 02:07:29 2048 ----a-w- C:\Windows\SysWow64\tzres.dll.============= FINISH: 12:16:09.16 =============== .UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.IF REQUESTED, ZIP IT UP & ATTACH IT.DDS (Ver_2012-11-20.01).Microsoft Windows 7 Professional Boot Device: \Device\HarddiskVolume2Install Date: 4/24/2013 10:23:02 AMSystem Uptime: 1/28/2014 8:12:16 AM (4 hours ago).Motherboard: Dell Inc. | | 085X6FProcessor: Intel® Core i5-2467M CPU @ 1.60GHz | CPU | 1601/100mhz.==== Disk Partitions =========================.C: is FIXED (NTFS) - 106 GiB total, 67.019 GiB free..==== Disabled Device Manager Items =============.Class GUID: Description: Fresco Logic USB Root HubDevice ID: USB\ROOT_HUB_FL30\5&9F3624E&0Manufacturer: Name: Fresco Logic USB Root HubPNP Device ID: USB\ROOT_HUB_FL30\5&9F3624E&0Service: .==== System Restore Points ===================.No restore point in system..==== Installed Programs ======================.64 Bit HP CIO Components InstallerAdobe Flash Player 11 ActiveXAdobe Reader X (10.1.9)Advanced Audio FX EngineCitrix Online LauncherCutePDF Writer 3.0CyberLink PowerDVD 9.6Cypress TrackPadD3DX10Dell DataSafe Local BackupDell DataSafe Local Backup - Support SoftwareDell Support CenterDell System DetectDell Webcam CentralDisplayLink Core SoftwareDisplayLink GraphicsGoogle ChromeGoogle Talk (remove only)Google Update HelperGoToMeeting 6.0.0.1259Intel PROSet WirelessIntel® Management Engine ComponentsIntel® OpenCL CPU RuntimeIntel® Processor GraphicsIntel® PROSet/Wireless for Bluetooth® + High SpeedIntel® PROSet/Wireless Software for Bluetooth® TechnologyIntel® Smart Connect Technology 2.0 x64Intel® PROSet/Wireless WiFi SoftwareiTivityJunk Mail filter updateLive! Cam Avatar CreatorMalwarebytes Anti-Malware version 1.75.0.1300Microsoft .NET Framework 4 Client ProfileMicrosoft Application Error ReportingMicrosoft Office Home and Business 2013 - en-usMicrosoft Security ClientMicrosoft Security EssentialsMicrosoft SilverlightMicrosoft SkyDriveMicrosoft SQL Server 2005 Compact Edition [ENU]Microsoft Visual C++ 2005 RedistributableMicrosoft Visual C++ 2005 Redistributable (x64)Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219Microsoft Visual J# 2.0 Redistributable Package - SE (x64)Mozilla Firefox 26.0 (x86 en-US)Mozilla Maintenance ServiceMSVCRTMSVCRT_amd64MSXML 4.0 SP2 (KB954430)MSXML 4.0 SP2 (KB973688)Office 15 Click-to-Run Extensibility ComponentOffice 15 Click-to-Run Licensing ComponentOffice 15 Click-to-Run Localization ComponentQantel QIC-PC II (x86-64)Quickset64Realtek High Definition Audio DriverSecurity Update for Microsoft .NET Framework 4 Client Profile (KB2604121)Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)Security Update for Microsoft .NET Framework 4 Client Profile (KB2858302v2)SmarTerm Essential 9.0TOSHIBA USB Display DriversTrend Micro Worry-Free Business Security AgentTrigger External Graphics Family 12.01.0411.0179Update for Microsoft .NET Framework 4 Client Profile (KB2468871)Update for Microsoft .NET Framework 4 Client Profile (KB2533523)Update for Microsoft .NET Framework 4 Client Profile (KB2600217)Update for Microsoft .NET Framework 4 Client Profile (KB2836939)Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3)VMware vSphere Client 4.0Windows Live Communications PlatformWindows Live EssentialsWindows Live ID Sign-in AssistantWindows Live InstallerWindows Live Language SelectorWindows Live MailWindows Live MessengerWindows Live MIME IFilterWindows Live Movie MakerWindows Live Photo CommonWindows Live Photo GalleryWindows Live PIMT PlatformWindows Live SOXEWindows Live SOXE DefinitionsWindows Live UX PlatformWindows Live UX Platform Language PackWindows Live WriterWindows Live Writer Resources.==== Event Viewer Messages From Past Week ========.1/28/2014 8:12:28 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: cdrom1/27/2014 8:12:05 AM, Error: NETLOGON [5719] - This computer was not able to set up a secure session with a domain controller in domain FIEROFP due to the following: There are currently no logon servers available to service the logon request. This may lead to authentication problems. Make sure that this computer is connected to the network. If the problem persists, please contact your domain administrator. ADDITIONAL INFO If this computer is a domain controller for the specified domain, it sets up the secure session to the primary domain controller emulator in the specified domain. Otherwise, this computer sets up the secure session to any domain controller in the specified domain.1/27/2014 12:57:49 PM, Error: Schannel [36888] - The following fatal alert was generated: 10. The internal error state is 10.1/27/2014 10:16:27 AM, Error: iaStor [9] - The device, \Device\Ide\iaStor0, did not respond within the timeout period.1/26/2014 9:50:37 PM, Error: Server [2505] - The server could not bind to the transport \Device\NetBT_Tcpip_{893C25A4-A448-47FD-A57F-0F0D111366F6} because another computer on the network has the same name. The server could not start.1/26/2014 9:36:19 PM, Error: Microsoft-Windows-TerminalServices-RemoteConnectionManager [1067] - The terminal server cannot register 'TERMSRV' Service Principal Name to be used for server authentication. The following error occured: The specified domain either does not exist or could not be contacted. .1/26/2014 2:31:30 PM, Error: Microsoft-Windows-GroupPolicy [1129] - The processing of Group Policy failed because of lack of network connectivity to a domain controller. This may be a transient condition. A success message would be generated once the machine gets connected to the domain controller and Group Policy has succesfully processed. If you do not see a success message for several hours, then contact your administrator.1/23/2014 10:51:39 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the eventlog service..==== End Of File ===========================