"Name not available" in audio mixer. Please help!

[MrCharlie]

I really don't know, all problems like this are accompanied by random music r adds playing. I've never seen this problem alone before. I'm confident it's not malware related, none of the scanners come up with anything.

Not sure where to go from here.

MrC

[Lihapirukas]

It's weird though, that running the tools helped for some times, like sometimes it didn't come up for a day, then I put it to sleep, still didn't come back but when I shut down my computer and turned it back on in the morning, it came back. I also believe it's grabbing a quite big amount of fps from my LoL. It takes like 20-30 fps from what I had earlier. What do you think I should do? Would a format help?

[MrCharlie]

The only thing that I saw was that ComboFix kept finding these temp files:
https://forums.malwarebytes.org/index.php?showtopic=145422&p=812905
 

c:\users\MSI\AppData\Local\Temp\_MEI37002\_ctypes.pyd
c:\users\MSI\AppData\Local\Temp\_MEI37002\_elementtree.pyd
c:\users\MSI\AppData\Local\Temp\_MEI37002\_hashlib.pyd
c:\users\MSI\AppData\Local\Temp\_MEI37002\_multiprocessing.pyd
c:\users\MSI\AppData\Local\Temp\_MEI37002\_socket.pyd
c:\users\MSI\AppData\Local\Temp\_MEI37002\_ssl.pyd
c:\users\MSI\AppData\Local\Temp\_MEI37002\pyexpat.pyd

I'm not sure what they're from but I've seen them before and I don't think they're malware related.
From some reason they keep re-appearing.


Would a format help?

There's no reason to do that.

Try running CCleaner to clean out temp files.
See if it stops

You can run ComboFix as before and see if it stops.

MrC

[Lihapirukas]

I can try running them, but i think this problem will not just go away, we've tried combofix 3 times, tried everything, and it just wont go away. I'll try and run them, but I don't think, that they will get rid of it.

[MrCharlie]

I believe it's a technical problem rather than a malware problem.

MrC 

[Lihapirukas]

Could the Realtek HD Audio manager be causing this? I mean I got Razer Synapse 2.0 already handling my headset's things, could that just be the reason for all of this?

[MrCharlie]

Yes, you have to play around with it.

I just spent 3 hours on my computer trying to get Windows Update to work on a fresh install on a brand new hard drive.

Try something...Take a Chance!

MrC

[Lihapirukas]

Alright, I uninstalled it, i'm gonna let you know, if it actually helped tomorrow. Gonna go to bed at the moment,

[Lihapirukas]

Nope, still didn't work. I honestly don't know what to do at this point.

[Lihapirukas]

What is this and why is it using so much memory? http://gyazo.com/d150e4b360a1bd3bf5421c875991544d

[MrCharlie]

http://www.bleepingcomputer.com/tutorials/list-services-running-under-svchostexe-process/

MrC

[Lihapirukas]

The weird thing is that it pretty much always comes when i play LoL. Do you think that may be the problem or is that just a coincidance and could a game do that?

[MrCharlie]

Many svchost.exe are normal, you can use that tutorial to find out what it's using if needed.

MrC

[Lihapirukas]

I have 11 "name not available" now and i noticed that my svchost.exe process is taking more memory now, is that normal or? Like with 3-4 name not available it was 182 604 K and now with 11 it takes 187 060

 

here is the comparison

 

http://gyazo.com/d150e4b360a1bd3bf5421c875991544d

 

http://gyazo.com/d150e4b360a1bd3bf5421c875991544d

[Lihapirukas]

Oops, I accidentaly put the same links.

 

one is http://gyazo.com/d150e4b360a1bd3bf5421c875991544d

 

and other is http://gyazo.com/e27959994aa5c5a7767eb4cb25ceeb16

[MrCharlie]

Many svchost.exe processes are normal. I have 7 on my system right now running.

MrC

[AdvancedSetup]

Glad we could help.

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