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J Canuck

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  1. Thank you for your quick response. I am new to both Malwarebytes and your forum, and I am not a technician. Originally, I did not relate the recent similar problems to my problem. I have now deleted the quarantined .tmp files, but discovered a mbam-dor.exe file has also been quarantined. Being an .exe file, would the correct action be to restore that file? Also, should I turn off my Trend Micro virus program prior to either updating or running a Malwarebytes' scan?
  2. Today I clicked on my Malwarebytes Anti-Malware Update tab. Nearly as soon as the Update download commenced, my Trend Micro anti-virus program stopped the download with a flag stating: Virus Found. Stupidly, I clicked the Update seven times thus receiving seven Trend Micro virus warnings. I cancelled the download. In my Trend Micro Quarantine File I now have seven .tmp files listed under File Location being: c:\Program Files\Malwarebutes'Anti-Malware\ Under Name, I have seven files which I am unable to clean as follows: is-NU2C6.tmp is-GKAEC.tmp is-FFME2.tmp is-EKORI.tmp is-AN79H.tmp is-8KN3O.tmp is-2VRC.tmp Can anyone explain what happened and what I shoud do?
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