Jump to content


Photo
- - - - -

windows xp 64


  • This topic is locked This topic is locked
2 replies to this topic

#1 joselepiu44

joselepiu44

    New Member

  • Members
  • Pip
  • 1 posts

Posted 16 January 2012 - 03:36 PM

hello, i have a desktop computer that was working i would say normally until a couples of days ago, now its taking forever to boot up, load programs, even open / load web pages.

i tried to run the dds program but i received a pop up message that says that the program is not compatible with my windows, what else can i do?.

this is my computer info:

System:
Microsoft Windows XP
Profesional x64 Edition
Version 2003
Servixe Pack 2

Computer
AMD Athlon™ 64 X2 Dual
Core Processor 3800+
2.02 GHz, 1.93 GB of RAM

any help / advice is very welcome, thanks.

#2 Maurice Naggar

Maurice Naggar

    Staff

  • Moderators
  • PipPipPipPipPipPip
  • 14,551 posts
  • Gender:Male
  • Location:USA
  • Interests:Security, Windows, Windows Update, malware prevention

Posted 28 February 2012 - 07:07 PM

Hello,

Please advise if you have resolved your issues. If not & you need guided help, please do the following.

Step 1
1. Go >> Here << and download ERUNT
(ERUNT (Emergency Recovery Utility NT) is a free program that allows you to keep a complete backup of your registry and restore it when needed.)
2. Install ERUNT by following the prompts
(use the default install settings but say no to the portion that asks you to add ERUNT to the start-up folder, if you like you can enable this option later)
3. Start ERUNT
(either by double clicking on the desktop icon or choosing to start the program at the end of the setup)
4. Choose a location for the backup
(the default location is C:\WINDOWS\ERDNT which is acceptable).
5. Make sure that at least the first two check boxes are ticked
6. Press OK
7. Press YES to create the folder.
Step 2
Set Windows to show all files and all folders.
On your Desktop, double click My Computer, from the menu options, select tools, then Folder Options, and then select VIEW Tab and look at all of settings listed.
"CHECK" (turn on) Display the contents of system folders.
Under column, Hidden files and folders----choose ( *select* ) Show hidden files and folders.
Next, un-check Hide extensions for known file types.
Next un-check Hide protected operating system files.
Step 3
Download Random's System Information Tool (RSIT) by random/random from here and save it to your desktop.
  • Double click on RSIT.exe to run RSIT.
  • Click Continue at the disclaimer screen.
  • Once it has finished, two logs will open. Please post the contents of both log.txt (<<will be maximized) and info.txt (<<will be minimized)
Step 4
Download Security Check by screen317 and save it to your Desktop: here or here
  • Run Security Check
  • Follow the onscreen instructions inside of the command window.
  • A Notepad document should open automatically called checkup.txt; close Notepad. We will need this log, too, so remember where you've saved it!
Step 5
Close all open browsers at this point.
Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
For directions on how, see How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs
Do NOT turn off the firewall
Start Internet Explorer
Using Internet Explorer browser only, go to BitDefender Quickscan website:
http://quickscan.bitdefender.com
and click "Start Scan".
Observe your browser in case it shows a notice/message bar to allow download and installation of a tool.
Allow the download and install of qsax.cab from BitDefender. Right-click the IE info bar and select Install to install the BitDefender quick scan module.
If prompted, reply yes to allow it to run.
Press the Allow button and follow prompts.
Press the "Start Scan" once more.
You'll see the EULA in a pop-up window. Click the I accept & then the OK button
Note: The FAQ is here --> http://quickscan.bitdefender.com/faq/
and that QuickScan has no removal capability.
The site boasts a 60-second scan. Do have patience as it likely will take longer.
It may seem to stall at moments, but have patience; it will move on.
You'll see a progress bar at top right of window.
Hopefully you will see a No infections found in the bar-winddow. Press the View Log button.
The log report will show in your text editor. Save the log.
Do a Select ALL, Copy. Then paste contents into your next reply.
Step 6
  • Download & SAVE to your Desktop >> Tigzy's RogueKillerfrom here << or
    >> from here <<
  • Quit all programs that you may have started.
  • For Vista or Windows 7, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.
    For Windows XP, double-click to start.
  • Wait until Prescan has finished ...
  • Click on Scan.
  • Click on Report and copy/paste the content of the notepad into your next reply.

Step 7
RE-Enable your antivirus program.
Copy & Paste contents of Log.txt & Info.txt & Checkup.txt & log from Bitdefender & RogueKiller log.
Use separate replies as needed if logs do not fit into one reply box.
Maurice Naggar
Product Support

staff.png

Follow us: Twitter, Become a fan: Facebook

I close my threads if there is 5 days without a response.

#3 Maurice Naggar

Maurice Naggar

    Staff

  • Moderators
  • PipPipPipPipPipPip
  • 14,551 posts
  • Gender:Male
  • Location:USA
  • Interests:Security, Windows, Windows Update, malware prevention

Posted 02 March 2012 - 10:11 AM

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!
Maurice Naggar
Product Support

staff.png

Follow us: Twitter, Become a fan: Facebook

I close my threads if there is 5 days without a response.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users