It's not my computer, it's my mothers, so I have been trying to assist via "remote assist" (windows messenger). Malwarebytes scans keep picking up the same file but just crash when trying to remove it (both in safe mode and normal boot).
Anyways, the virus is called something like "Rogue.Antivirus2010". I've attached the log files as requested in the sticky posts here. Hope someone can help!!