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pleas...anyone. win 7 64


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#1 Clawsman

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Posted 09 March 2012 - 09:22 PM

hi all
in 9 feb all my 3 computers (2 win 7 64 and 1 xp 32) got hacked.
at same time my htc cellphone and my wifes iphone also got infected.
i think i have managed to get 1 computer clean and my HTC desire.
I have been sitting day and night trying to remove what i think is a rootkit.
My main station will not get clean. i have tried several rescue disks like bitdefender, kaspersky, f-secure, dr.web..

i have also tried booting with live cd like ubuntu, fedora, nst, grub2 and several other tools.
also i have scanned with sophos, tdsskiller, hitman, zeroaccess root remover and so on..
i have tried several different AV tools as well.. like AVASt, Comodo, Bitdefender, webroot
And malwarebytes, spyware dr and many others.
I have tried formatting with G-Parted, partition magic and windows install cd
tried flashing bios, router, installing new drivers
also tried formatting and reinstalling win7 several times, win8 costumer preview...

i have been sitting here and tried my very best to read and remove manually....
all without any luck.

so i come here desperat needing help...

#2 AdvancedSetup

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Posted 10 March 2012 - 12:41 AM

Hello and welcome to Malwarebytes

Throwing tools at it without knowing what you're doing or looking for is often just luck if you can remove current rootkits. They are difficult and sometimes it is better to throw in the towel and wipe the drive, but please follow the advice below.




If you think you are infected, here are the steps needed to get your computer cleaned....
Please read the following so that you can begin the cleaning process:

Don't use any temporary file cleaners unless requested - this can cause data loss and make recovery difficult

You have 3 Options that you can choose from as listed below:
  • Option 1 —— Free Expert advice in the Malware Removal Forum
  • Option 2 —— Paying customer -- Contact Support via email
  • Option 3 —— Premium, Fee-Based Support
OPTION 1


As we don't deal with malware removal in the General Malwarebytes' Anti-Malware Forum, you need to start a topic in the
Malware Removal forum so a qualified helper can help you fix any malware related problems or infections you may have.

  • Please read and follow the directions here, skipping any steps you are unable to complete.
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OPTION 3


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Please be patient, someone will assist you as soon as possible.


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