How to remove searchnu.com/406
Posted 27 March 2012 - 02:03 PM
Posted 27 March 2012 - 02:12 PM
- If you are a paying customer, you have the privilege to contact the help desk at firstname.lastname@example.org or here (http://helpdesk.malwarebytes.org/home). If you choose this option to get help, please let me know.
- I recommend you to keep the instructions I will be giving you so that they are available to you at any time. You can save them in a text file or print them.
- Make sure you read all of the instructions and fixes thoroughly before continuing with them.
- Follow my instructions strictly and don’t hesitate to stop and ask me if you have any questions.
- Post your log files, don't attach them. Every log file should be copy/pasted in your next reply.
Download OTL to your Desktop
- Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
- Please tick the Scan All users. Next, click the Quick Scan button. The scan wont take long.
- When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
- Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time and post them in your topic.
Posted 31 March 2012 - 07:48 PM
Other members who need assistance please start your own topic in a new thread. Thanks!
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