Jump to content


Photo

MBAM Trial is the trial that never ends?


  • Please log in to reply
6 replies to this topic

#1 Master_Taco

Master_Taco

    New Member

  • Members
  • Pip
  • 8 posts

Posted 06 April 2012 - 06:26 PM

A while back (about 3 months ago) I installed MBAM on a new install like I normally do so I can manually do some periodic scans. I ignored the trial notification then, and about a month ago after updating, it prompted me again. I decided I'd give it a shot, see if I like it, and it worked well for the trial period, then expired and shut off (still stayed in my systray, but was grey). A few days later after a reboot, I noticed that the little MBAM icon was red again, and periodically blocking attempts to access my machine on open ports like it did during the trial. This confused me, so I opened MBAM, and in the title bar it said (Trial). I thought maybe the trial was extended or something, so I closed it and went on my merry way. However, it's been over a month now, and the trial is still working, I'm sure this isn't intended. I'm glad the trial is working, it's cool and I like the feature, but I know the program is malfunctioning and I should report it, even if it means losing my free MBAM Pro. I didn't see a bug reporter, so I decided here would be a good place to post. :)

#2 exile360

exile360

    exile

  • Administrators
  • PipPipPipPipPipPip
  • 16,017 posts
  • Gender:Male

Posted 06 April 2012 - 07:12 PM

Greetings and welcome :)

Thank you for reporting this. We have seen this issue occur for some users after starting the trial, and we appreciate the honesty in reporting it.

I can assist you in fixing it, however it will mean that after 14 days, you will lose the trial for good (as it's supposed to be, but you should get another 2 weeks from the day we fix it).

To start, please do the following (this isn't the fix, and the following tool will not make any changes to your system, it simply creates a log):

Create and mbam-check log:

  • Download mbam-check.exe from here and save it to your desktop
  • Double-click on mbam-check.exe to run it, it should then open a log file
  • Please copy and paste the entire contents of the log into your next post, or, if you prefer, you may attach the CheckResults.txt file which should now be located on your desktop to your next post instead

Thanks :)
Samuel E Lindsey
Product Manager

Posted Image

Follow us: Twitter, Become a fan: Facebook

#3 Master_Taco

Master_Taco

    New Member

  • Members
  • Pip
  • 8 posts

Posted 06 April 2012 - 07:22 PM

Ohh, I guess it's a matter of ethics now, should I let you fix it, or should I keep using it the way it is? O.O

mbam-check result log version: 1.10.0.1000

Malwarebytes Version: REG_SZ 1.60.1.1000

Date Log Created: 04/06/12
Time Log Created: 19:15:55

64 bit Operating System

Product Name: REG_SZ Windows 7 Professional

Current Build Number: 7601

Current Version Number: 6.1

Current CSDVersion: Service Pack 1

Proxy Status: No proxy is Set

Proxy Override:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\
ProxyOverride REG_SZ *.local

LAN Settings:
=============

only 'Automatically detect settings' is selected

SystemPartition:
================

HKEY_LOCAL_MACHINE\SYSTEM\Setup\
SystemPartition REG_SZ \Device\HarddiskVolume4

Balloon Tips Status:
====================

Enabled

Time Format Settings:
=====================

Should be:
h:mm:ss tt
AM
PM
:

Currently:
REG_SZ h:mm:ss tt
REG_SZ AM
REG_SZ PM
REG_SZ :

Language and Regional Settings:
===============================

ACP: Language is English (United States)
MACCP: Language is English (United States)
OEMCP: Language is English (United States)

Startup Folders for Error_Expanding_Variables Check:
====================================================

All Users Startup Folder Exists.
Current User's Startup Folder Exists.


Terminal Services Status for (null) entries in PM logs and GetUserToken errors:
===============================================================================

TERMService:
==============
Type : 32
State : 4 (The service is running.)
WIN32_EXIT_CODE : 0
SERVICE_EXIT_CODE : 0
CHECKPOINT : 0
WAIT_HINT : 0

TermService Start is set to: 3 (Manual Startup)

Compatibility Flag Settings (Any MBAM file listings should be removed):
=======================================================================

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\appCompatFlags\Layers
C:\Users\Justin Harper\AppData\Local\Temp\mozOpenDownload\iata_enu_10.6.0.1022.exeREG_SZ VISTARTM

C:\Program Files\NVIDIA Corporation\Control Panel Client\nvcplui.exeREG_SZ DISABLEUSERCALLBACKEXCEPTION



MBAM Startup Entries:
=====================

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run\
Malwarebytes' Anti-Malware REG_SZ "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray


Service and Driver Status:
==========================

MBAMProtector:
==============
Type : 2
State : 4 (The service is running.) (STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0
SERVICE_EXIT_CODE : 0
CHECKPOINT : 0
WAIT_HINT : 0

MBAMService:
==============
Type : 16
State : 4 (The service is running.) (NOT_STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0
SERVICE_EXIT_CODE : 0
CHECKPOINT : 0
WAIT_HINT : 0

MBAMProtector Registry Values:
==============================

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MBAMProtector
Type REG_DWORD 2

Start REG_DWORD 3

ErrorControl REG_DWORD 1

ImagePath REG_EXPAND_SZ \??\C:\Windows\system32\drivers\mbam.sys

Group REG_SZ FSFilter Anti-Virus

DependOnService REG_MULTI_SZ FltMgr


WOW64 REG_DWORD 1

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MBAMProtector\Instances
DefaultInstance REG_SZ MBAMProtector Instance

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MBAMProtector\Instances\MBAMProtector Instance
Altitude REG_SZ 328800

Flags REG_DWORD 0

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MBAMProtector\Enum
0 REG_SZ Root\LEGACY_MBAMPROTECTOR\0000

Count REG_DWORD 1

NextInstance REG_DWORD 1

MBAMService Registry Values:
============================

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MBAMService
Type REG_DWORD 16

Start REG_DWORD 2

ErrorControl REG_DWORD 1

ImagePath REG_EXPAND_SZ "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe"

DependOnService REG_MULTI_SZ MBAMProtector


WOW64 REG_DWORD 1

ObjectName REG_SZ LocalSystem

Description REG_SZ Malwarebytes Anti-Malware service

DelayedAutostart REG_DWORD 1


MBAM DLL's and Runtime Files:
=============================

HKEY_CLASSES_ROOT\vbAcceleratorSGrid6.vbalGrid
(Default): REG_SZ vbAccelerator Grid Control

HKEY_CLASSES_ROOT\vbAcceleratorSGrid6.vbalGrid\Clsid
(Default): REG_SZ {C5DA1F2B-B2BF-4DFC-BC9A-439133543A67}

HKEY_CLASSES_ROOT\SSubTimer6.GSubclass
(Default): REG_SZ SSubTimer6.GSubclass

HKEY_CLASSES_ROOT\SSubTimer6.GSubclass\Clsid
(Default): REG_SZ {71A27032-C7D8-11D2-BEF8-525400DFB47A}

HKEY_CLASSES_ROOT\SSubTimer6.CTimer
(Default): REG_SZ SSubTimer6.CTimer

HKEY_CLASSES_ROOT\SSubTimer6.CTimer\Clsid
(Default): REG_SZ {71A27034-C7D8-11D2-BEF8-525400DFB47A}

HKEY_CLASSES_ROOT\SSubTimer6.ISubclass
(Default): REG_SZ SSubTimer6.ISubclass

HKEY_CLASSES_ROOT\SSubTimer6.ISubclass\Clsid
(Default): REG_SZ {71A2702F-C7D8-11D2-BEF8-525400DFB47A}

HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A2702F-C7D8-11D2-BEF8-525400DFB47A}
(Default): REG_SZ SSubTimer6.ISubclass

HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A2702F-C7D8-11D2-BEF8-525400DFB47A}\Implemented Categories
HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A2702F-C7D8-11D2-BEF8-525400DFB47A}\Implemented Categories\{40FC6ED5-2438-11CF-A3DB-080036F12502}
HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A2702F-C7D8-11D2-BEF8-525400DFB47A}\ProgID
(Default): REG_SZ SSubTimer6.ISubclass

HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A2702F-C7D8-11D2-BEF8-525400DFB47A}\Programmable
HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A2702F-C7D8-11D2-BEF8-525400DFB47A}\TypeLib
(Default): REG_SZ {71A2702D-C7D8-11D2-BEF8-525400DFB47A}

HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A2702F-C7D8-11D2-BEF8-525400DFB47A}\VERSION
(Default): REG_SZ 1.0

HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27032-C7D8-11D2-BEF8-525400DFB47A}
(Default): REG_SZ SSubTimer6.GSubclass

HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27032-C7D8-11D2-BEF8-525400DFB47A}\Implemented Categories
HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27032-C7D8-11D2-BEF8-525400DFB47A}\Implemented Categories\{40FC6ED5-2438-11CF-A3DB-080036F12502}
HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27032-C7D8-11D2-BEF8-525400DFB47A}\InprocServer32
(Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware\ssubtmr6.dll

ThreadingModel REG_SZ Apartment

HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27032-C7D8-11D2-BEF8-525400DFB47A}\ProgID
(Default): REG_SZ SSubTimer6.GSubclass

HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27032-C7D8-11D2-BEF8-525400DFB47A}\Programmable
HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27032-C7D8-11D2-BEF8-525400DFB47A}\TypeLib
(Default): REG_SZ {71A2702D-C7D8-11D2-BEF8-525400DFB47A}

HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27032-C7D8-11D2-BEF8-525400DFB47A}\VERSION
(Default): REG_SZ 1.0

HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27034-C7D8-11D2-BEF8-525400DFB47A}
(Default): REG_SZ SSubTimer6.CTimer

HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27034-C7D8-11D2-BEF8-525400DFB47A}\Implemented Categories
HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27034-C7D8-11D2-BEF8-525400DFB47A}\Implemented Categories\{40FC6ED5-2438-11CF-A3DB-080036F12502}
HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27034-C7D8-11D2-BEF8-525400DFB47A}\InprocServer32
(Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware\ssubtmr6.dll

ThreadingModel REG_SZ Apartment

HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27034-C7D8-11D2-BEF8-525400DFB47A}\ProgID
(Default): REG_SZ SSubTimer6.CTimer

HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27034-C7D8-11D2-BEF8-525400DFB47A}\Programmable
HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27034-C7D8-11D2-BEF8-525400DFB47A}\TypeLib
(Default): REG_SZ {71A2702D-C7D8-11D2-BEF8-525400DFB47A}

HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27034-C7D8-11D2-BEF8-525400DFB47A}\VERSION
(Default): REG_SZ 1.0

HKEY_CLASSES_ROOT\TypeLib\{DE8CE233-DD83-481D-844C-C07B96589D3A}
HKEY_CLASSES_ROOT\TypeLib\{DE8CE233-DD83-481D-844C-C07B96589D3A}\1.1
(Default): REG_SZ vbAccelerator VB6 SGrid Control 2.0

HKEY_CLASSES_ROOT\TypeLib\{DE8CE233-DD83-481D-844C-C07B96589D3A}\1.1\0
HKEY_CLASSES_ROOT\TypeLib\{DE8CE233-DD83-481D-844C-C07B96589D3A}\1.1\0\win32
(Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware\vbalsgrid6.ocx

HKEY_CLASSES_ROOT\TypeLib\{DE8CE233-DD83-481D-844C-C07B96589D3A}\1.1\FLAGS
(Default): REG_SZ 2

HKEY_CLASSES_ROOT\TypeLib\{DE8CE233-DD83-481D-844C-C07B96589D3A}\1.1\HELPDIR
(Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware

HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{DE8CE233-DD83-481D-844C-C07B96589D3A}
HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{DE8CE233-DD83-481D-844C-C07B96589D3A}\1.1
(Default): REG_SZ vbAccelerator VB6 SGrid Control 2.0

HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{DE8CE233-DD83-481D-844C-C07B96589D3A}\1.1\0
HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{DE8CE233-DD83-481D-844C-C07B96589D3A}\1.1\0\win32
(Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware\vbalsgrid6.ocx

HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{DE8CE233-DD83-481D-844C-C07B96589D3A}\1.1\FLAGS
(Default): REG_SZ 2

HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{DE8CE233-DD83-481D-844C-C07B96589D3A}\1.1\HELPDIR
(Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware

HKEY_CLASSES_ROOT\TypeLib\{71A2702D-C7D8-11D2-BEF8-525400DFB47A}
HKEY_CLASSES_ROOT\TypeLib\{71A2702D-C7D8-11D2-BEF8-525400DFB47A}\1.0
(Default): REG_SZ vbAccelerator VB6 Subclassing and Timer Assistant (with configurable message response, multi-control support + timer bug fix)

HKEY_CLASSES_ROOT\TypeLib\{71A2702D-C7D8-11D2-BEF8-525400DFB47A}\1.0\0
HKEY_CLASSES_ROOT\TypeLib\{71A2702D-C7D8-11D2-BEF8-525400DFB47A}\1.0\0\win32
(Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware\ssubtmr6.dll

HKEY_CLASSES_ROOT\TypeLib\{71A2702D-C7D8-11D2-BEF8-525400DFB47A}\1.0\FLAGS
(Default): REG_SZ 0

HKEY_CLASSES_ROOT\TypeLib\{71A2702D-C7D8-11D2-BEF8-525400DFB47A}\1.0\HELPDIR
(Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware

HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{71A2702D-C7D8-11D2-BEF8-525400DFB47A}
HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{71A2702D-C7D8-11D2-BEF8-525400DFB47A}\1.0
(Default): REG_SZ vbAccelerator VB6 Subclassing and Timer Assistant (with configurable message response, multi-control support + timer bug fix)

HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{71A2702D-C7D8-11D2-BEF8-525400DFB47A}\1.0\0
HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{71A2702D-C7D8-11D2-BEF8-525400DFB47A}\1.0\0\win32
(Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware\ssubtmr6.dll

HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{71A2702D-C7D8-11D2-BEF8-525400DFB47A}\1.0\FLAGS
(Default): REG_SZ 0

HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{71A2702D-C7D8-11D2-BEF8-525400DFB47A}\1.0\HELPDIR
(Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware

HKEY_CLASSES_ROOT\Interface\{71A2702E-C7D8-11D2-BEF8-525400DFB47A}
(Default): REG_SZ _ISubclass

HKEY_CLASSES_ROOT\Interface\{71A2702E-C7D8-11D2-BEF8-525400DFB47A}\ProxyStubClsid32
(Default): REG_SZ {00020424-0000-0000-C000-000000000046}

HKEY_CLASSES_ROOT\Interface\{71A2702E-C7D8-11D2-BEF8-525400DFB47A}\TypeLib
(Default): REG_SZ {71A2702D-C7D8-11D2-BEF8-525400DFB47A}

Version REG_SZ 1.0

HKEY_CLASSES_ROOT\Wow6432Node\Interface\{71A2702E-C7D8-11D2-BEF8-525400DFB47A}
(Default): REG_SZ ISubclass

HKEY_CLASSES_ROOT\Wow6432Node\Interface\{71A2702E-C7D8-11D2-BEF8-525400DFB47A}\ProxyStubClsid
(Default): REG_SZ {00020424-0000-0000-C000-000000000046}

HKEY_CLASSES_ROOT\Wow6432Node\Interface\{71A2702E-C7D8-11D2-BEF8-525400DFB47A}\ProxyStubClsid32
(Default): REG_SZ {00020424-0000-0000-C000-000000000046}

HKEY_CLASSES_ROOT\Wow6432Node\Interface\{71A2702E-C7D8-11D2-BEF8-525400DFB47A}\TypeLib
(Default): REG_SZ {71A2702D-C7D8-11D2-BEF8-525400DFB47A}

Version REG_SZ 1.0

HKEY_CLASSES_ROOT\Interface\{71A27036-C7D8-11D2-BEF8-525400DFB47A}
(Default): REG_SZ __CTimer

HKEY_CLASSES_ROOT\Interface\{71A27036-C7D8-11D2-BEF8-525400DFB47A}\ProxyStubClsid32
(Default): REG_SZ {00020420-0000-0000-C000-000000000046}

HKEY_CLASSES_ROOT\Interface\{71A27036-C7D8-11D2-BEF8-525400DFB47A}\TypeLib
(Default): REG_SZ {71A2702D-C7D8-11D2-BEF8-525400DFB47A}

Version REG_SZ 1.0

HKEY_CLASSES_ROOT\Wow6432Node\Interface\{71A27036-C7D8-11D2-BEF8-525400DFB47A}
(Default): REG_SZ CTimer

HKEY_CLASSES_ROOT\Wow6432Node\Interface\{71A27036-C7D8-11D2-BEF8-525400DFB47A}\ProxyStubClsid
(Default): REG_SZ {00020420-0000-0000-C000-000000000046}

HKEY_CLASSES_ROOT\Wow6432Node\Interface\{71A27036-C7D8-11D2-BEF8-525400DFB47A}\ProxyStubClsid32
(Default): REG_SZ {00020420-0000-0000-C000-000000000046}

HKEY_CLASSES_ROOT\Wow6432Node\Interface\{71A27036-C7D8-11D2-BEF8-525400DFB47A}\TypeLib
(Default): REG_SZ {71A2702D-C7D8-11D2-BEF8-525400DFB47A}

Version REG_SZ 1.0

HKEY_CLASSES_ROOT\Interface\{1EDFD7DF-030D-4144-952E-9D7D86691CDB}
(Default): REG_SZ __vbalGrid

HKEY_CLASSES_ROOT\Interface\{1EDFD7DF-030D-4144-952E-9D7D86691CDB}\ProxyStubClsid32
(Default): REG_SZ {00020420-0000-0000-C000-000000000046}

HKEY_CLASSES_ROOT\Interface\{1EDFD7DF-030D-4144-952E-9D7D86691CDB}\TypeLib
(Default): REG_SZ {DE8CE233-DD83-481D-844C-C07B96589D3A}

Version REG_SZ 1.1

HKEY_CLASSES_ROOT\Wow6432Node\Interface\{1EDFD7DF-030D-4144-952E-9D7D86691CDB}
(Default): REG_SZ vbalGrid

HKEY_CLASSES_ROOT\Wow6432Node\Interface\{1EDFD7DF-030D-4144-952E-9D7D86691CDB}\ProxyStubClsid
(Default): REG_SZ {00020420-0000-0000-C000-000000000046}

HKEY_CLASSES_ROOT\Wow6432Node\Interface\{1EDFD7DF-030D-4144-952E-9D7D86691CDB}\ProxyStubClsid32
(Default): REG_SZ {00020420-0000-0000-C000-000000000046}

HKEY_CLASSES_ROOT\Wow6432Node\Interface\{1EDFD7DF-030D-4144-952E-9D7D86691CDB}\TypeLib
(Default): REG_SZ {DE8CE233-DD83-481D-844C-C07B96589D3A}

Version REG_SZ 1.1

MBAM Registry Settings and License Info:
========================================

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Malwarebytes' Anti-Malware
InstallPath REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware

dbdate REG_SZ Fri, 06 Apr 2012 02:49:28 GMT

dbversion REG_SZ v2012.04.06.02

programversion REG_SZ 1.60.1.1000

advancedheuristics REG_DWORD 1

downloadprogram REG_DWORD 1

hidereg REG_DWORD 0

detectp2p REG_DWORD 0

detectpum REG_DWORD 1

detectpup REG_DWORD 2

updatewarn REG_DWORD 1

updatewarndays REG_DWORD 7

useproxy REG_DWORD 0

useauthentication REG_DWORD 0

startipdisabled REG_DWORD 0

notifyinstallprogram REG_DWORD 1

trialended REG_DWORD 0

SchedulerQueue REG_MULTI_SZ 6148, 30191977, 628585808, 1, 23 | 30217164, 1690585250


HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Malwarebytes' Anti-Malware\UUID
There is data here but it is hidden.

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Malwarebytes' Anti-Malware (Trial)
TrialId There is data here but it is hidden.

HKEY_CURRENT_USER\SOFTWARE\Malwarebytes' Anti-Malware
language REG_SZ English.lng

alwaysscanfiles REG_DWORD 1

alwaysscanheuristics REG_DWORD 1

alwaysscanmemory REG_DWORD 1

alwaysscanregistry REG_DWORD 1

alwaysscanstartups REG_DWORD 1

autosavelog REG_DWORD 1

openlog REG_DWORD 1

contextmenu REG_DWORD 1

defaultscan REG_DWORD 2

reportthreats REG_DWORD 1

terminateie REG_DWORD 0

startwithwindows REG_DWORD 1

startfsdisabled REG_DWORD 0

silentipmode REG_DWORD 0

trialpromptshown REG_DWORD 1

selectedrives REG_SZ C:\|D:\|E:\|F:\|G:\|H:\|I:\|J:\|K:\|L:\|N:\|

HKEY_USERS\S-1-5-18\SOFTWARE\Malwarebytes' Anti-Malware
alwaysscanfiles REG_DWORD 1

alwaysscanheuristics REG_DWORD 1

alwaysscanmemory REG_DWORD 1

alwaysscanregistry REG_DWORD 1

alwaysscanstartups REG_DWORD 1

autosavelog REG_DWORD 1

openlog REG_DWORD 1

contextmenu REG_DWORD 1

defaultscan REG_DWORD 0

reportthreats REG_DWORD 1

terminateie REG_DWORD 0

startwithwindows REG_DWORD 1

startfsdisabled REG_DWORD 0

silentipmode REG_DWORD 0

trialpromptshown REG_DWORD 0

HKEY_USERS\.DEFAULT\SOFTWARE\Malwarebytes' Anti-Malware
alwaysscanfiles REG_DWORD 1

alwaysscanheuristics REG_DWORD 1

alwaysscanmemory REG_DWORD 1

alwaysscanregistry REG_DWORD 1

alwaysscanstartups REG_DWORD 1

autosavelog REG_DWORD 1

openlog REG_DWORD 1

contextmenu REG_DWORD 1

defaultscan REG_DWORD 0

reportthreats REG_DWORD 1

terminateie REG_DWORD 0

startwithwindows REG_DWORD 1

startfsdisabled REG_DWORD 0

silentipmode REG_DWORD 0

trialpromptshown REG_DWORD 0

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Malwarebytes' Anti-Malware_is1
Inno Setup: Setup Version REG_SZ 5.4.2 (a)

Inno Setup: App Path REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware

InstallLocation REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware\

Inno Setup: Icon Group REG_SZ Malwarebytes' Anti-Malware

Inno Setup: User REG_SZ Justin Harper

Inno Setup: Selected Tasks REG_SZ desktopicon

Inno Setup: Deselected Tasks REG_SZ quicklaunchicon

Inno Setup: Language REG_SZ English

DisplayName REG_SZ Malwarebytes Anti-Malware version 1.60.1.1000

DisplayIcon REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe

UninstallString REG_SZ "C:\Program Files (x86)\Malwarebytes' Anti-Malware\unins000.exe"

QuietUninstallString REG_SZ "C:\Program Files (x86)\Malwarebytes' Anti-Malware\unins000.exe" /SILENT

DisplayVersion REG_SZ 1.60.1.1000

Publisher REG_SZ Malwarebytes Corporation

URLInfoAbout REG_SZ http://www.malwarebytes.org

NoModify REG_DWORD 1

NoRepair REG_DWORD 1

InstallDate REG_SZ 20120228

MajorVersion REG_DWORD 1

MinorVersion REG_DWORD 60

EstimatedSize REG_DWORD 17770

Scheduler Queue:
================

Scheduled Item: Update Schedule Options: | Daily | Random
Start Time: 2011-12-03 03:10 Repeating Every: 1 Recover if missed by: 23



Context Menu Entries:
=====================

HKEY_CLASSES_ROOT\AllFilesystemObjects\shellex\ContextMenuHandlers\MBAMShlExt
(Default): REG_SZ {57CE581A-0CB6-4266-9CA0-19364C90A0B3}

HKEY_CLASSES_ROOT\Folder\shellex\ContextMenuHandlers\MBAMShlExt
(Default): REG_SZ {57CE581A-0CB6-4266-9CA0-19364C90A0B3}

HKEY_CLASSES_ROOT\MBAMExt.MBAMShlExt
(Default): REG_SZ MBAMShlExt Class

HKEY_CLASSES_ROOT\MBAMExt.MBAMShlExt\CLSID
(Default): REG_SZ {57CE581A-0CB6-4266-9CA0-19364C90A0B3}

HKEY_CLASSES_ROOT\MBAMExt.MBAMShlExt\CurVer
(Default): REG_SZ MBAMExt.MBAMShlExt.1

HKEY_CLASSES_ROOT\MBAMExt.MBAMShlExt.1
(Default): REG_SZ MBAMShlExt Class

HKEY_CLASSES_ROOT\MBAMExt.MBAMShlExt.1\CLSID
(Default): REG_SZ {57CE581A-0CB6-4266-9CA0-19364C90A0B3}

HKEY_CLASSES_ROOT\Interface\{015FAC74-0374-494A-A02D-316D562C0FCE}
(Default): REG_SZ IMBAMShlExt

HKEY_CLASSES_ROOT\Interface\{015FAC74-0374-494A-A02D-316D562C0FCE}\ProxyStubClsid32
(Default): REG_SZ {00020424-0000-0000-C000-000000000046}

HKEY_CLASSES_ROOT\Interface\{015FAC74-0374-494A-A02D-316D562C0FCE}\TypeLib
(Default): REG_SZ {AFF1A83B-6C83-4342-8E68-1648DE06CB65}

Version REG_SZ 1.0

HKEY_CLASSES_ROOT\CLSID\{57CE581A-0CB6-4266-9CA0-19364C90A0B3}
(Default): REG_SZ MBAMShlExt Class

HKEY_CLASSES_ROOT\CLSID\{57CE581A-0CB6-4266-9CA0-19364C90A0B3}\InprocServer32
(Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamext.dll

ThreadingModel REG_SZ Apartment

HKEY_CLASSES_ROOT\CLSID\{57CE581A-0CB6-4266-9CA0-19364C90A0B3}\ProgID
(Default): REG_SZ MBAMExt.MBAMShlExt.1

HKEY_CLASSES_ROOT\CLSID\{57CE581A-0CB6-4266-9CA0-19364C90A0B3}\TypeLib
(Default): REG_SZ {AFF1A83B-6C83-4342-8E68-1648DE06CB65}

HKEY_CLASSES_ROOT\CLSID\{57CE581A-0CB6-4266-9CA0-19364C90A0B3}\VersionIndependentProgID
(Default): REG_SZ MBAMExt.MBAMShlExt

HKEY_CLASSES_ROOT\TypeLib\{AFF1A83B-6C83-4342-8E68-1648DE06CB65}
HKEY_CLASSES_ROOT\TypeLib\{AFF1A83B-6C83-4342-8E68-1648DE06CB65}\1.0
(Default): REG_SZ MBAMExt 1.0 Type Library

HKEY_CLASSES_ROOT\TypeLib\{AFF1A83B-6C83-4342-8E68-1648DE06CB65}\1.0\0
HKEY_CLASSES_ROOT\TypeLib\{AFF1A83B-6C83-4342-8E68-1648DE06CB65}\1.0\0\win64
(Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamext.dll

HKEY_CLASSES_ROOT\TypeLib\{AFF1A83B-6C83-4342-8E68-1648DE06CB65}\1.0\FLAGS
(Default): REG_SZ 0

HKEY_CLASSES_ROOT\TypeLib\{AFF1A83B-6C83-4342-8E68-1648DE06CB65}\1.0\HELPDIR
(Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware

HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{AFF1A83B-6C83-4342-8E68-1648DE06CB65}
HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{AFF1A83B-6C83-4342-8E68-1648DE06CB65}\1.0
(Default): REG_SZ MBAMExt 1.0 Type Library

HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{AFF1A83B-6C83-4342-8E68-1648DE06CB65}\1.0\0
HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{AFF1A83B-6C83-4342-8E68-1648DE06CB65}\1.0\0\win64
(Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamext.dll

HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{AFF1A83B-6C83-4342-8E68-1648DE06CB65}\1.0\FLAGS
(Default): REG_SZ 0

HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{AFF1A83B-6C83-4342-8E68-1648DE06CB65}\1.0\HELPDIR
(Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware



MBAM Drivers:
=============

C:\Windows\system32\drivers\mbam.sys File Size: 23152 BYTES FileVersion: 1.60.0.2


Required Dependencies:
======================

fltmgr:
==============
Type : 2
State : 4 (The service is running.) (STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0
SERVICE_EXIT_CODE : 0
CHECKPOINT : 0
WAIT_HINT : 0

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\FltMgr
AttachWhenLoaded REG_DWORD 1

DisplayName REG_SZ @%SystemRoot%\system32\drivers\fltmgr.sys,-10001

Group REG_SZ FSFilter Infrastructure

ImagePath REG_EXPAND_SZ system32\drivers\fltmgr.sys

Description REG_SZ @%SystemRoot%\system32\drivers\fltmgr.sys,-10000

ErrorControl REG_DWORD 3

Start REG_DWORD 0

Tag REG_DWORD 1

Type REG_DWORD 2

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\FltMgr\Enum
0 REG_SZ Root\LEGACY_FLTMGR\0000

Count REG_DWORD 1

NextInstance REG_DWORD 1

C:\Windows\system32\drivers\fltmgr.sys File Size: 289664 BYTES FileVersion: 6.1.7601.17514
C:\Windows\SysWOW64\mscomctl.ocx File Size: 1069376 BYTES FileVersion: 6.1.98.18
C:\Windows\SysWOW64\olepro32.dll File Size: 90112 BYTES FileVersion: 6.1.7601.17514


List of MBAM Related Directories:
=================================

C:\Program Files (x86)\Malwarebytes' Anti-Malware
changes.rtf File Size: 804 BYTES
license.txt File Size: 11141 BYTES
mbam.chm File Size: 409786 BYTES
mbam.dll File Size: 472136 BYTES FileVersion: 1.60.0.23
mbam.exe File Size: 981680 BYTES FileVersion: 1.60.0.61
mbamcore.dll File Size: 1081416 BYTES FileVersion: 1.60.1.0
mbamext.dll File Size: 92232 BYTES FileVersion: 1.50.1.0
mbamgui.exe File Size: 460872 BYTES FileVersion: 1.60.0.8
mbamnet.dll File Size: 2227784 BYTES FileVersion: 1.60.0.18
mbampt.exe File Size: 39496 BYTES FileVersion: 1.60.0.1
mbamservice.exe File Size: 652360 BYTES FileVersion: 1.60.1.0
ssubtmr6.dll File Size: 46416 BYTES FileVersion: 1.1.0.3
unins000.dat File Size: 20713 BYTES
unins000.exe File Size: 709968 BYTES FileVersion: 51.52.0.0
unins000.msg File Size: 10498 BYTES
vbalsgrid6.ocx File Size: 496976 BYTES FileVersion: 2.0.0.40

C:\Program Files (x86)\Malwarebytes' Anti-Malware\Chameleon
chameleon.chm File Size: 191200 BYTES
firefox.com File Size: 182856 BYTES
firefox.exe File Size: 182856 BYTES
firefox.pif File Size: 182856 BYTES
firefox.scr File Size: 182856 BYTES
iexplore.exe File Size: 182856 BYTES
mbam-chameleon.com File Size: 182856 BYTES
mbam-chameleon.exe File Size: 182856 BYTES
mbam-chameleon.pif File Size: 182856 BYTES
mbam-chameleon.scr File Size: 182856 BYTES
mbam-killer.exe File Size: 984648 BYTES FileVersion: 1.60.0.47
rundll32.exe File Size: 182856 BYTES
svchost.exe File Size: 182856 BYTES
winlogon.exe File Size: 182856 BYTES

C:\Program Files (x86)\Malwarebytes' Anti-Malware\Languages
arabic.lng File Size: 20716 BYTES
bosnian.lng File Size: 25860 BYTES
bulgarian.lng File Size: 26296 BYTES
catalan.lng File Size: 26822 BYTES
chineseSI.lng File Size: 10480 BYTES
chineseTR.lng File Size: 11384 BYTES
croatian.lng File Size: 25546 BYTES
czech.lng File Size: 23540 BYTES
danish.lng File Size: 25384 BYTES
dutch.lng File Size: 26940 BYTES
english.lng File Size: 23390 BYTES
estonian.lng File Size: 24112 BYTES
finnish.lng File Size: 24580 BYTES
french.lng File Size: 28342 BYTES
german.lng File Size: 28506 BYTES
greek.lng File Size: 27864 BYTES
hebrew.lng File Size: 18372 BYTES
hungarian.lng File Size: 27124 BYTES
italian.lng File Size: 26812 BYTES
latvian.lng File Size: 25804 BYTES
lithuanian.lng File Size: 26666 BYTES
macedonian.lng File Size: 27830 BYTES
norwegian.lng File Size: 23864 BYTES
polish.lng File Size: 25304 BYTES
portugueseBR.lng File Size: 27330 BYTES
portuguesePT.lng File Size: 27628 BYTES
romanian.lng File Size: 26914 BYTES
russian.lng File Size: 25952 BYTES
serbian.lng File Size: 25606 BYTES
slovak.lng File Size: 24392 BYTES
slovenian.lng File Size: 23622 BYTES
spanish.lng File Size: 28542 BYTES
swedish.lng File Size: 24782 BYTES
thai.lng File Size: 24952 BYTES
turkish.lng File Size: 24640 BYTES
vietnamese.lng File Size: 28118 BYTES

C:\Users\Justin Harper\AppData\Roaming\Malwarebytes\Malwarebytes' Anti-Malware

C:\Users\Justin Harper\AppData\Roaming\Malwarebytes\Malwarebytes' Anti-Malware\Logs
mbam-log-2012-02-28 (04-02-41).txt File Size: 3036 BYTES
mbam-log-2012-03-27 (03-26-52).txt File Size: 1912 BYTES
mbam-log-2012-04-06 (18-12-48).txt File Size: 1920 BYTES

C:\Users\Justin Harper\AppData\Roaming\Malwarebytes\Malwarebytes' Anti-Malware\Quarantine

C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware
exclusions.dat File Size: 2 BYTES
mbam-setup.exe File Size: 9502424 BYTES FileVersion: 1.60.1.1000
rules.ref File Size: 6813865 BYTES

C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\Configuration
build.conf File Size: 152 BYTES
config.conf File Size: 3276 BYTES
custom.conf File Size: 20 BYTES
database.conf File Size: 432 BYTES
local.conf File Size: 675 BYTES
manifest.conf File Size: 514 BYTES
news.conf File Size: 282 BYTES

C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\Logs
protection-log-2011-12-03.txt File Size: 942 BYTES
protection-log-2011-12-04.txt File Size: 660 BYTES
protection-log-2011-12-05.txt File Size: 1048 BYTES
protection-log-2011-12-06.txt File Size: 1166 BYTES
protection-log-2011-12-07.txt File Size: 508 BYTES
protection-log-2011-12-08.txt File Size: 966 BYTES
protection-log-2011-12-09.txt File Size: 1364 BYTES
protection-log-2011-12-10.txt File Size: 1350 BYTES
protection-log-2011-12-11.txt File Size: 508 BYTES
protection-log-2011-12-12.txt File Size: 1720 BYTES
protection-log-2011-12-13.txt File Size: 5274 BYTES
protection-log-2011-12-14.txt File Size: 31962 BYTES
protection-log-2011-12-15.txt File Size: 508 BYTES
protection-log-2011-12-16.txt File Size: 660 BYTES
protection-log-2011-12-17.txt File Size: 768 BYTES
protection-log-2011-12-18.txt File Size: 370 BYTES
protection-log-2012-02-28.txt File Size: 2800 BYTES
protection-log-2012-02-29.txt File Size: 7728 BYTES
protection-log-2012-03-01.txt File Size: 8282 BYTES
protection-log-2012-03-02.txt File Size: 19014 BYTES
protection-log-2012-03-03.txt File Size: 24298 BYTES
protection-log-2012-03-04.txt File Size: 3282 BYTES
protection-log-2012-03-05.txt File Size: 3618 BYTES
protection-log-2012-03-06.txt File Size: 1656 BYTES
protection-log-2012-03-07.txt File Size: 740 BYTES
protection-log-2012-03-08.txt File Size: 1704 BYTES
protection-log-2012-03-09.txt File Size: 29200 BYTES
protection-log-2012-03-10.txt File Size: 3676 BYTES
protection-log-2012-03-11.txt File Size: 3058 BYTES
protection-log-2012-03-12.txt File Size: 2976 BYTES
protection-log-2012-03-13.txt File Size: 2180 BYTES
protection-log-2012-03-14.txt File Size: 3148 BYTES
protection-log-2012-03-15.txt File Size: 970 BYTES
protection-log-2012-03-16.txt File Size: 5674 BYTES
protection-log-2012-03-17.txt File Size: 3540 BYTES
protection-log-2012-03-18.txt File Size: 1300 BYTES
protection-log-2012-03-20.txt File Size: 220 BYTES
protection-log-2012-03-21.txt File Size: 956 BYTES
protection-log-2012-03-22.txt File Size: 4988 BYTES
protection-log-2012-03-23.txt File Size: 2190 BYTES
protection-log-2012-03-24.txt File Size: 1656 BYTES
protection-log-2012-03-25.txt File Size: 1852 BYTES
protection-log-2012-03-26.txt File Size: 2316 BYTES
protection-log-2012-03-27.txt File Size: 660 BYTES
protection-log-2012-03-28.txt File Size: 3906 BYTES
protection-log-2012-03-29.txt File Size: 3588 BYTES
protection-log-2012-03-30.txt File Size: 9896 BYTES
protection-log-2012-03-31.txt File Size: 4620 BYTES
protection-log-2012-04-01.txt File Size: 3288 BYTES
protection-log-2012-04-02.txt File Size: 4860 BYTES
protection-log-2012-04-03.txt File Size: 218 BYTES
protection-log-2012-04-05.txt File Size: 794 BYTES
protection-log-2012-04-06.txt File Size: 5416 BYTES

C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\Quarantine

===============================================================
END OF FILE

:)

#4 exile360

exile360

    exile

  • Administrators
  • PipPipPipPipPipPip
  • 16,017 posts
  • Gender:Male

Posted 06 April 2012 - 08:03 PM

It's up to you, I do appreciate your ethics in doing this, and I will personally see about arranging some sort of reward for you if you're willing to lose the trial.

Please check your private messages shortly, as I'll be sending you one containing additional information on an attempted fix for this.

Thanks :)
Samuel E Lindsey
Product Manager

Posted Image

Follow us: Twitter, Become a fan: Facebook

#5 Master_Taco

Master_Taco

    New Member

  • Members
  • Pip
  • 8 posts

Posted 06 April 2012 - 08:05 PM

Will do - Ready and waiting.

#6 fivealive

fivealive

    Elite Member

  • Honorary Members
  • PipPipPipPipPip
  • 960 posts
  • Gender:Male
  • Location:canada

Posted 06 April 2012 - 08:25 PM

im actually curious what caused this issue iv reported it my self but you guys at one point where suggesting to run the mbam clean tool which didnt do anything. and from what iv seen the trial has been doing this on every single machine iv seen

#7 exile360

exile360

    exile

  • Administrators
  • PipPipPipPipPipPip
  • 16,017 posts
  • Gender:Male

Posted 06 April 2012 - 08:36 PM

We did some in-house testing and were finally able to replicate it on a couple of machines, though it seems inconsistent. Right now we're just collecting data to get to the Developers and Quality Assurance team to try and figure out the exact cause.
Samuel E Lindsey
Product Manager

Posted Image

Follow us: Twitter, Become a fan: Facebook




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users