Jump to content


Photo
- - - - -

Infected with adware.gameplaylabs

Adware.gameplaylabs

  • This topic is locked This topic is locked
18 replies to this topic

#1 eldo

eldo

    Regular Member

  • Honorary Members
  • PipPip
  • 73 posts

Posted 27 April 2012 - 06:02 PM

Malwarebytes scan show no infection after removal but still getting popups from hidden virus files installed by adware.gameplaylabs.

Attached Files



#2 Elise

Elise

    Forum Deity

  • Experts
  • PipPipPipPipPipPip
  • 8,721 posts
  • Gender:Female
  • Location:Romania

Posted 28 April 2012 - 09:21 AM

Hello and :welcome:

Please download the TDSS Rootkit Removing Tool (TDSSKiller.exe) and save it to your Desktop. <-Important!!!
  • Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • If TDSSKiller does not run, try renaming it.
  • To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to How to change the file extension.
  • Click the Start Scan button.
  • Do not use the computer during the scan
  • If the scan completes with nothing found, click Close to exit.
  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
  • A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller.2.4.0.0_27.07.2010_09.o7.26_log.txt) will be created and saved to the root directory (usually Local Disk C:).
  • Copy and paste the contents of that file in your next reply.

regards, Elise

If I am helping you and I haven't replied within 24 hours, please feel free to send me a PM.

Posted Image


#3 eldo

eldo

    Regular Member

  • Honorary Members
  • PipPip
  • 73 posts

Posted 28 April 2012 - 12:30 PM

TDSSKILLER scan completed with nothing found. I'm going to attach the a first log file cleared up with malwarebytes scan(infection.log) that told me I had a problem...thanks

Attached Files



#4 Elise

Elise

    Forum Deity

  • Experts
  • PipPipPipPipPipPip
  • 8,721 posts
  • Gender:Female
  • Location:Romania

Posted 28 April 2012 - 12:33 PM

What is given you the pop ups about these files?

Please do a full scan with MBAM, it will most likely pick up the same files in System Restore. Allow it to delete them, then let me know if you still get the pop ups.
regards, Elise

If I am helping you and I haven't replied within 24 hours, please feel free to send me a PM.

Posted Image


#5 eldo

eldo

    Regular Member

  • Honorary Members
  • PipPip
  • 73 posts

Posted 28 April 2012 - 01:07 PM

No infection is indicated with the Malwarebytes scan as I said before. I was concerned that I was still infected when I got an occasional advertisement out of nowhere! ( Note: I got rid of my last infections by running a Malwarebytes scan in the safe mode. Also system restore had stop working.) All this happen on 04/26/2012. To date everything appears normal but I wanted your expert opinion. :)

Attached Files



#6 Elise

Elise

    Forum Deity

  • Experts
  • PipPipPipPipPipPip
  • 8,721 posts
  • Gender:Female
  • Location:Romania

Posted 28 April 2012 - 01:30 PM

Indeed better safe than sorry. :)

COMBOFIX
---------------
Please download ComboFix from one of these locations:
Bleepingcomputer
ForoSpyware
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Click on this link to see a list of programs that should be disabled. The list is not all inclusive.)
  • Double click on Combofix.exe and follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, or if you are running Vista, ComboFix will continue it's malware removal procedures.

Posted Image


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\Combofix.txt in your next reply.
regards, Elise

If I am helping you and I haven't replied within 24 hours, please feel free to send me a PM.

Posted Image


#7 eldo

eldo

    Regular Member

  • Honorary Members
  • PipPip
  • 73 posts

Posted 28 April 2012 - 05:17 PM

Combofix log file attached.

#8 eldo

eldo

    Regular Member

  • Honorary Members
  • PipPip
  • 73 posts

Posted 28 April 2012 - 07:55 PM

Didn't see attached Combofix log file so I reposted.

Attached Files

  • Attached File  log.txt   10.48KB   5 downloads


#9 Elise

Elise

    Forum Deity

  • Experts
  • PipPipPipPipPipPip
  • 8,721 posts
  • Gender:Female
  • Location:Romania

Posted 29 April 2012 - 01:12 AM

That looks better! How is everything running now?

Please launch MBAM, update it and run a full scan. Post me the resulting log.
regards, Elise

If I am helping you and I haven't replied within 24 hours, please feel free to send me a PM.

Posted Image


#10 eldo

eldo

    Regular Member

  • Honorary Members
  • PipPip
  • 73 posts

Posted 29 April 2012 - 10:28 AM

Malwarebytes full scan revealed infections (3 detected/removed). Log fill attached

Attached Files



#11 Elise

Elise

    Forum Deity

  • Experts
  • PipPipPipPipPipPip
  • 8,721 posts
  • Gender:Female
  • Location:Romania

Posted 29 April 2012 - 10:37 AM

Hi again,

Your version of Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system.
  • Download the latest version of Java Runtime Environment (JRE) Version 7u3.
  • Look for "JDK 7u3 (JDK or JRE).
  • Click the "Download JRE" button at the right.
  • Read the License Agreement, and then check the box that says: "Accept License Agreement".
    • Select "Windows x86 Offline" and click on jre-7-windows-i586.exe
  • Save it to your desktop
  • Close any programs you may have running - especially your web browser.
  • Uninstall all older versions of Java (any item with Java Runtime Environment, JRE or J2SE in the name).
  • Reboot your computer once all Java components are removed.
  • Install the newest version by double clicking (run as Administrator for Windows Vista/Seven) the downloaded file.


ESET ONLINE SCANNER
----------------------------
I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on this link to open ESET OnlineScan in a new window.
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image
      icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.

regards, Elise

If I am helping you and I haven't replied within 24 hours, please feel free to send me a PM.

Posted Image


#12 eldo

eldo

    Regular Member

  • Honorary Members
  • PipPip
  • 73 posts

Posted 29 April 2012 - 11:11 AM

Please check Java Runtime Environment (JRE) Version 7u3, (http://java.sun.com/...loads/index.jsp). I get a cannot connect error.

#13 eldo

eldo

    Regular Member

  • Honorary Members
  • PipPip
  • 73 posts

Posted 29 April 2012 - 11:31 AM

Using http://www.oracle.co...ad-1501626.html to get down load

#14 Elise

Elise

    Forum Deity

  • Experts
  • PipPipPipPipPipPip
  • 8,721 posts
  • Gender:Female
  • Location:Romania

Posted 29 April 2012 - 11:40 AM

Try this site: :)
http://www.oracle.co...ad-1501631.html
regards, Elise

If I am helping you and I haven't replied within 24 hours, please feel free to send me a PM.

Posted Image


#15 eldo

eldo

    Regular Member

  • Honorary Members
  • PipPip
  • 73 posts

Posted 29 April 2012 - 01:48 PM

Updated Java. No threats listed from Eset online scan. Everything appears normal at this point.

#16 Elise

Elise

    Forum Deity

  • Experts
  • PipPipPipPipPipPip
  • 8,721 posts
  • Gender:Female
  • Location:Romania

Posted 29 April 2012 - 01:57 PM

That is good news! :)

ALL CLEAN
--------------
Your machine appears to be clean, please take the time to read below on how to secure the machine and take the necessary steps to keep it clean :)

Please do the following to remove the remaining programs from your PC:
  • Delete the tools used during the disinfection:
  • Click start > run and type combofix /uninstall, press enter. This will remove Combofix from your computer.
Please read these advices, in order to prevent reinfecting your PC:
  • Install and update the following programs regularly:
    • an outbound firewall. If you are connected to the internet through a router, you are already behind a hardware firewall and as such you do not need an extra software firewall.
      A comprehensive tutorial and a list of possible firewalls can be found here.
    • an AntiVirus Software
      It is imperative that you update your AntiVirus Software on regular basis.If you do not update your AntiVirus Software then it will not be able to catch the latest threats.
    • an Anti-Spyware program
      Malware Byte's Anti Malware is an excellent Anti-Spyware scanner. It's scan times are usually under ten minutes, and has excellent detection and removal rates.
      SUPERAntiSpyware is another good scanner with high detection and removal rates.
      Both programs are free for non commercial home use but provide a resident and do not nag if you purchase the paid versions.
    • Spyware Blaster
      A tutorial for Spywareblaster can be found here. If you wish, the commercial version provides automatic updating.
  • Keep Windows (and your other Microsoft software) up to date!
    I cannot stress how important this is enough. Often holes are found in Internet Explorer or Windows itself that require patching. Sometimes these holes will allow an attacker unrestricted access to your computer.
    Therefore, please, visit the Microsoft Update Website and follow the on screen instructions to setup Microsoft Update. Also follow the instructions to update your system. Please REBOOT and repeat this process until there are no more updates to install!!
  • Keep your other software up to date as well
    Software does not need to be made by Microsoft to be insecure. You can use the Secunia Online Software occasionally to help you check for out of date software on yourmachine.
  • Stay up to date!
    The MOST IMPORTANT part of any security setup is keeping the software up to date. Malware writers release new variants every single day. If your software updates don't keep up, then the malware will always be one step ahead. Not a good thing.
Some more links you might find of interest:
Please reply to this topic if you have read the above information. If your computer is working fine, this topic will be closed afterwards.
regards, Elise

If I am helping you and I haven't replied within 24 hours, please feel free to send me a PM.

Posted Image


#17 eldo

eldo

    Regular Member

  • Honorary Members
  • PipPip
  • 73 posts

Posted 29 April 2012 - 06:00 PM

All done...thank you Elise for your service. :)

#18 Elise

Elise

    Forum Deity

  • Experts
  • PipPipPipPipPipPip
  • 8,721 posts
  • Gender:Female
  • Location:Romania

Posted 30 April 2012 - 02:16 AM

You are most welcome! :)

I will request this topic to be closed.
regards, Elise

If I am helping you and I haven't replied within 24 hours, please feel free to send me a PM.

Posted Image


#19 Maurice Naggar

Maurice Naggar

    Staff

  • Moderators
  • PipPipPipPipPipPip
  • 14,550 posts
  • Gender:Male
  • Location:USA
  • Interests:Security, Windows, Windows Update, malware prevention

Posted 30 April 2012 - 07:15 AM

Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!
Maurice Naggar
Product Support

staff.png

Follow us: Twitter, Become a fan: Facebook

I close my threads if there is 5 days without a response.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users