Jump to content


Photo

searchnu.com


  • Please log in to reply
4 replies to this topic

#1 nedosharry

nedosharry

    New Member

  • Members
  • Pip
  • 2 posts
  • Gender:Male
  • Location:Birmingham, England

Posted 26 May 2012 - 08:36 AM

Hi ~ my 1st post!
My home PC has been "hi-jacked" by searchnu.com406. The effect is that my internet browser automatically reverts to the searchnu.com browser ~ which is a Google lookalike. PC behaving in a peculiar manner. Have tried to reinstall to an earlier date. Have read on the net that many other people having similar issues difficult to remove. Seems to be linked to iLivid programme which appears to have been downloaded in September 2011. Have run a complete scan.but no success in eradicating this issue. Hope that you can assist.please be gentle! I am not a PC Tekkie!

#2 kritic

kritic

    New Member

  • Members
  • Pip
  • 4 posts

Posted 26 May 2012 - 12:50 PM

Hi,welcome to the forum!
Please,make logs with hijackthis!

#3 LDTate

LDTate

    Forum Deity

  • Moderators
  • PipPipPipPipPipPip
  • 21,126 posts
  • Gender:Male
  • Location:Missouri, USA

Posted 26 May 2012 - 03:02 PM

:welcome: nedosharry


If you think you are infected, here are the steps needed to get your computer cleaned....

Please read the following so that you can begin the cleaning process:

You have 3 Options that you can choose from as listed below:

  • Option 1 —— Free Expert advice in the Malware Removal Forum
  • Option 2 —— Paying customer -- Contact Support via email
  • Option 3 —— Premium, Fee-Based Support
OPTION 1

As we don't deal with malware removal in the General Malwarebytes' Anti-Malware Forum, you need to start a topic in the Malware Removal forum so a qualified helper can help you fix any malware related problems/infections you may have.

  • Please read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.
  • After posting your new post, make sure under options, you select Track this topic and choose Immediate Email Notification, so that you're alerted when someone has replied to your post.
  • One of the expert helpers there will give you one-on-one assistance when one becomes available.
  • Please refrain from making any further changes to your computer such as (Install/Uninstall programs, use special fix tools, delete files, edit the registry, etc...) unless advised by a malware removal helper. Doing so can result in system changes which may hinder the attempts by a helper to clean your machine.
NOTE: Please DO NOT post back to (bump) your topic within the first 48 hours.
Replying to your own posts changes the post count and helpers are looking for topics with zero replies. If you reply to your own post helpers may think that you're already being helped and thus overlook your post.
  • If there is no reply from any experts after 48 hours, you can reply to the topic, asking for help again.
    Or
  • You may send a Private Message to a Moderator asking for assistance.

OPTION 2

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org or here.


OPTION 3

If you would like to use our Malwarebytes Premium Services, Comprehensive solutions to all your computer support needs—from installation and set-up to troubleshooting and tune-ups go to our Malwarebytes Premium Services support site.


Please be patient, someone will assist you as soon as it is possible.


PS: Please use the "ADDREPLY" Posted Image button instead of other ones when you start replying. :)
Larry Tate
Product Support

Posted Image

Follow us: Twitter, Become a fan: Facebook

#4 nedosharry

nedosharry

    New Member

  • Members
  • Pip
  • 2 posts
  • Gender:Male
  • Location:Birmingham, England

Posted 26 May 2012 - 03:35 PM

Many thanks for your kind responses. Think that I have resolved the issue (fingers crossed!). Looks like an uninstall of a programme called iLivid + windows searchnu...(both fairly well hidden to my inexperienced eye) has resolved the issue. PC back to normal + no redirections from web browsers (IE + Google Chrome) to the searchnu browser. The other symptom that I was experiencing was a loss of Word + Excel. Once I had uninstalled the iLivid + windowssearchnu.....Word prompted me to download an update ~ and commenced to function again. Seems that in September last year I downloaded a game from Bandoo...iLivid came with it + searchnu. Sorry if this was a little basic for you guys.

#5 malwarepanda

malwarepanda

    New Member

  • Members
  • Pip
  • 9 posts
  • Gender:Male

Posted 19 August 2012 - 05:34 PM

Hi,welcome to the forum!




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users