Jump to content


Photo

Broken.opencommand Cant Delet

trojan

  • Please log in to reply
6 replies to this topic

#1 arley12

arley12

    New Member

  • Members
  • Pip
  • 5 posts
  • Gender:Male

Posted 23 June 2012 - 03:12 PM

hello my problem is this I am infected with a virus which is detected and malwarebytes and quarantined but rescan bueleve to appear and tells me I do is restart encesario but buelve and on and appears

#2 arley12

arley12

    New Member

  • Members
  • Pip
  • 5 posts
  • Gender:Male

Posted 23 June 2012 - 03:14 PM

Posted Image

#3 daledoc1

daledoc1

    Forum Deity

  • Spam Hunters
  • PipPipPipPipPipPip
  • 11,808 posts
  • Gender:Not Telling

Posted 23 June 2012 - 03:30 PM

Hello and welcome to MBAM forum, arley12:

Are you running any Iolo software on your computer, such as System Mechanic?

If so, please refer to the FAQ - Section A - Item #18 for information about how to deal with this detection.

If not, please let us know and we'll go from there.

Thanks!

daledoc1

Just a home user & forum volunteer
DT1: Win7/Ult/64 SP1; Intel Core i7-3770 @3.4 GHz; 16 GB RAM; NVidia GeForce GT620; IE9; Fx; TB; Cable HSI; MBAM PRO 1.75.0.1300; KIS2014; SAS Free; CCleaner
DT2: Win7 Ult/64 SP1; Intel Core i7-860 @2.8 GHz; 8 GB RAM; ATI Radeon HD 5770; IE 9, Fx; TB; Cable HSI; MBAM PRO 1.75.0.1300; KIS2014; SAS Free; CCleaner.
LT: Win7 Pro/64 SP1; Intel Core i7-3632 cached @3.2 GHz; 16 GB RAM; NVidia GeForce GT640M; IE 10; Fx; TB; WLAN; MBAM PRO 1.75.0.1300; Sophos ES 10.3; SAS Free; CCleaner.


#4 arley12

arley12

    New Member

  • Members
  • Pip
  • 5 posts
  • Gender:Male

Posted 23 June 2012 - 03:48 PM

thanks

but only use the ccleaner, malwarebytes and the use any other program but for the pc

#5 daledoc1

daledoc1

    Forum Deity

  • Spam Hunters
  • PipPipPipPipPipPip
  • 11,808 posts
  • Gender:Not Telling

Posted 23 June 2012 - 03:52 PM

Hi:

I'm sorry, but I did not quite understand your reply. :(

Can you please tell me if you have an application (program) installed on your computer that is called Iolo System Mechanic? (http://www.iolo.com/...hanic/standard/)
Yes or No? :)

Thanks,

daledoc1

Just a home user & forum volunteer
DT1: Win7/Ult/64 SP1; Intel Core i7-3770 @3.4 GHz; 16 GB RAM; NVidia GeForce GT620; IE9; Fx; TB; Cable HSI; MBAM PRO 1.75.0.1300; KIS2014; SAS Free; CCleaner
DT2: Win7 Ult/64 SP1; Intel Core i7-860 @2.8 GHz; 8 GB RAM; ATI Radeon HD 5770; IE 9, Fx; TB; Cable HSI; MBAM PRO 1.75.0.1300; KIS2014; SAS Free; CCleaner.
LT: Win7 Pro/64 SP1; Intel Core i7-3632 cached @3.2 GHz; 16 GB RAM; NVidia GeForce GT640M; IE 10; Fx; TB; WLAN; MBAM PRO 1.75.0.1300; Sophos ES 10.3; SAS Free; CCleaner.


#6 arley12

arley12

    New Member

  • Members
  • Pip
  • 5 posts
  • Gender:Male

Posted 23 June 2012 - 04:02 PM

No i dont use "Iolo System Mechanic"

#7 daledoc1

daledoc1

    Forum Deity

  • Spam Hunters
  • PipPipPipPipPipPip
  • 11,808 posts
  • Gender:Not Telling

Posted 23 June 2012 - 04:07 PM

OK, thanks very much for the clarification. :)

If you do not have any Iolo security products on your computer, then it is possible that you might be infected.
It would probably be a good idea to have one of the malware experts take a look at your system.

We cannot work on malware removal in this sub-section of the forum, so please read below for assistance with cleaning your system.

IMPORTANT: Please do NOT use any temporary file cleaners unless instructed to do so - they can cause data loss, making it hard to recover your system.

IF YOU WOULD LIKE EXPERT ASSISTANCE WITH MALWARE REMOVAL, PLEASE CHOOSE ONE OF THE FOLLOWING 3 OPTIONS:
OPTION 1: Free, one-on-one, expert assistance in the Malware Removal Forum.
OPTION 2: For paid users of MBAM PRO, free, one-on-one, expert assistance from the MBAM support helpdesk.
OPTION 3: Fee-based, one-on-one, expert assistance from Premium Support.

OPTION 1:
  • Please print out, read and carefully follow the instructions in the "I'm Infected - What Do I Do Now?" article.
  • If the infection has so crippled the computer that you cannot complete some or all of the steps, then just do the best you can and start a new topic as described below.
  • Then please start a new post in the Malware Removal Forum.
  • When starting your new post, please note the following:
  • Please do NOT post in a topic started by someone else, even if their problem sounds similar.
  • Please COPY/PASTE the requested logs directly into your post, rather than attaching them.
  • Under options, please be sure to select "track this topic" and "immediate email notification", so you'll know when a helper responds.
  • Please be patient - it may be 48 hours or more before a helper can assist you, especially when the forum is very busy.
  • Please do NOT "bump" your topic or reply back to it for at least 48 hours.
  • Doing so may cause your topic to be overlooked, as it will appear that you are already being helped.
OPTION 2:
If you are a paid user of MBAM PRO and would like support via the helpdesk, please contact them here.

OPTION 3:
If you prefer the Malwarebytes Premium Services (comprehensive solutions to all your computer support needs – from installation and set-up to troubleshooting and tune-ups), please go to the Premium Support site here.

Please be patient – someone will assist you as soon as possible.

Thank you very much,

daledoc1

Just a home user & forum volunteer
DT1: Win7/Ult/64 SP1; Intel Core i7-3770 @3.4 GHz; 16 GB RAM; NVidia GeForce GT620; IE9; Fx; TB; Cable HSI; MBAM PRO 1.75.0.1300; KIS2014; SAS Free; CCleaner
DT2: Win7 Ult/64 SP1; Intel Core i7-860 @2.8 GHz; 8 GB RAM; ATI Radeon HD 5770; IE 9, Fx; TB; Cable HSI; MBAM PRO 1.75.0.1300; KIS2014; SAS Free; CCleaner.
LT: Win7 Pro/64 SP1; Intel Core i7-3632 cached @3.2 GHz; 16 GB RAM; NVidia GeForce GT640M; IE 10; Fx; TB; WLAN; MBAM PRO 1.75.0.1300; Sophos ES 10.3; SAS Free; CCleaner.






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users