Coumputer Freezing After Startup
Posted 30 July 2012 - 04:01 PM
I believe Malwarebytes is causing my Laptop to freeze opon start-up forcing a 'hard' restart. The Malwarebytes icon doesn't appear/load in the taskbar at the time of freezing. To double check that it is Malwarebytes causing the problem - I disable it within the Start-Up tab in msconfif.
So far it has prooved my theory to be correct.
Any help would be appreciated.
Posted 30 July 2012 - 04:58 PM
Download DDS from one of the locations below and save to your Desktop
Temporarily disable any script blocker if your Anti-Virus/Anti-Malware has it.
How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs
Once downloaded you can disconnect from the Internet and disable your Ant-Virus temporarily if needed.
Then double click dds.scr or dds.com to run the tool, on Vista or Win 7 right click and select Run as administrator
Click the Run button if prompted with an Open File - Security Warning dialog box.
A black DOS console should open and run for a moment.
- When done, DDS will open two (2) logs:
- Save both reports to your desktop
- Please include the following logs in your next reply: DDS.txt and Attach.txt
You can ignore the note about zipping the Attach.txt file in most cases.
Posted 20 September 2012 - 12:50 PM
I had resolved this issue at the time of posting by doing a full factory restore on my computer.
However the problem has reared it's ugly head again. Ae you still able to assit please?
Posted 20 September 2012 - 01:16 PM
Dell Precision T7500, Win7 Ultimate 64bit fully updated, McAfee Corp Edition v8.8,
Watchguard Firewall, Intel Xeon E5606CPU, Dual Quad Core Processors, 16GB Ram,
E5606 @ 2.13GHz, Nvidia Quadro NVS420, Raid-1 Dual 1TB Sata 10000 rpm Hard Drives
Dual DVD Burners, IE10, Opera, MBAM, MBSB, MBAE
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