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Ads keep popping up in bottom right/left corner


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#1 beecher

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Posted 01 October 2012 - 10:46 AM

Hello

during the last month these annoying square-ads keep popping up in the bottom left or right corner of my browser (doesn't matter if I use Chrome or Firefox, it's basicaly the same). I did full scans with my anti-virus program as well as yours but still no luck

as per your instructions I downloaded dds and I am posting the two logs you want below:
Attached File  DDS.txt   27.75KB   9 downloads

Attached File  Attach.txt   10.5KB   11 downloads

also here is the log from the last quick scan I did with Malwarebytes Anti-Malware program:

Attached File  mbam-log-2012-10-01 (18-38-25).txt   1.79KB   4 downloads

let me know what I should do next please

thank you very much

#2 MrCharlie

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Posted 01 October 2012 - 11:00 AM

Welcome to the forum.

Before we proceed further, please uninstall or disable uTorrent and any other peer-to-peer filesharing app.
Continued use of filesharing or ill-advised downloads will surely re-infect your system.

Risks of File-Sharing Technology.

P2P file sharing: Know the risks

It's also against the forums policy concerning P2P programs:
http://forums.malwar...showtopic=97700

~~~~~~~~~~~~~~~~~~~~~~~~

Next................

Please remove any usb or external drives from the computer before you run this scan!

Please download and run RogueKiller to your desktop.

Quit all running programs.

For Windows XP, double-click to start.
For Vista or Windows 7, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.


Click Scan to scan the system.
When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop.

MrC

------->Logs will be closed if you haven't replied within 3 days!<--------

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#3 beecher

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Posted 01 October 2012 - 11:08 AM

thanks for the quick reply!

below is the report you requested


RogueKiller V8.1.0 [09/28/2012] by Tigzy
mail: tigzyRK<at>gmail<dot>com
Feedback: http://www.geekstogo...13-roguekiller/
Website: http://tigzy.geeksto...roguekiller.php
Blog: http://tigzyrk.blogspot.com

Operating System: Windows 7 (6.1.7600 ) 64 bits version
Started in : Normal mode
User : beecher [Admin rights]
Mode : Scan -- Date : 10/01/2012 19:06:33

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 3 ¤¤¤
[TASK][SUSP PATH] {D972EB21-2097-4F8F-9620-5A42D7576EA6} : C:\Windows\system32\pcalua.exe -a "C:\Program Files (x86)\IObit\Advanced SystemCare 5\temp\vcredist.exe" -d C:\Windows\SysWOW64 -c /quiet /norestart -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> C:\Windows\system32\drivers\etc\hosts

127.0.0.1 localhost
::1 localhost
68.168.222.227 www.google-analytics.com.
68.168.222.227 ad-emea.doubleclick.net.
68.168.222.227 www.statcounter.com.
108.163.215.51 www.google-analytics.com.
108.163.215.51 ad-emea.doubleclick.net.
108.163.215.51 www.statcounter.com.


¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: SAMSUNG HM500JI +++++
--- User ---
[MBR] 301789d5a3336adebeb963c941ab1956
[BSP] 4cef818e0f4f5130e65ae1c0b052d875 : Windows 7 MBR Code
Partition table:
0 - [XXXXXX] ACER (0x27) [VISIBLE] Offset (sectors): 2048 | Size: 15457 Mo
1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 31657984 | Size: 100 Mo
2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 31862784 | Size: 461381 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[1].txt >>
RKreport[1].txt

#4 MrCharlie

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Posted 01 October 2012 - 11:53 AM

Please download Listparts64

Run the tool, click Scan and post the log (Result.txt) it makes

Next...............

Please read the directions carefully so you don't end up deleting something that is good!!

Please download the latest version of TDSSKiller from here and save it to your Desktop.
  • Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.

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  • Put a checkmark beside loaded modules.

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  • A reboot will be needed to apply the changes. Do it.
  • TDSSKiller will launch automatically after the reboot. Also your computer may seem very slow and unusable. This is normal. Give it enough time to load your background programs.
  • Then click on Change parameters in TDSSKiller.
  • Check all boxes then click OK.

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  • Click the Start Scan button.

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  • The scan should take no longer than 2 minutes.
  • If a suspicious object is detected, the default action will be Skip, click on Continue.

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    Any entries like this: \Device\Harddisk0\DR0 ( TDSS File System ) - please choose Skip.
  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
    Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.

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    Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.
  • A report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here. There may be 3 logs > so post or attach all of them.
  • Sometimes these logs can be very large, in that case please attach it or zip it up and attach it.

Here's a summary of what to do if you would like to print it out:


If a suspicious object is detected, the default action will be Skip, click on Continue
If you get the warning about a file UnsignedFile.Multi.Generic or LockedFile.Multi.Generic please choose
Skip and click on Continue

Any entries like this: \Device\Harddisk0\DR0 ( TDSS File System ) - please choose Skip.

If malicious objects are found, they will show in the Scan results and offer three (3) options.

Ensure Cure is selected, then click Continue => Reboot now to finish the cleaning process.
Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.

MrC

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I volunteer my free time to help you, if you would like to donate to show your appreciation, it will be much appreciated.

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#5 beecher

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Posted 01 October 2012 - 12:26 PM

hi

6 threats were found but there was no option to cure, only to delete quarantine or skip.

here are the reports you wanted:

Attached File  Result.txt   2.51KB   7 downloads

Attached File  TDSSKiller.2.8.10.0_01.10.2012_20.04.01_log.txt   3.63KB   6 downloads

Attached File  TDSSKiller.2.8.10.0_01.10.2012_20.09.58_log.txt   1.84MB   5 downloads

#6 MrCharlie

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Posted 01 October 2012 - 01:31 PM

I want you to run ComboFix but before you do.......

Please back up the registry:
http://www.geekstogo...ry-using-erunt/

Please create a new system restore point also.

If after running ComboFix you can't connect to the internet, please navigate to
the C:\WINDOWS\ERDNT folder and run ERDNT.exe > this will restore the registry > reboot and see how it is.
If that doesn't work....use that system restore point and that will correct the problem.


Please download and run ComboFix.

The most important things to remember when running it is to disable all your malware programs and run Combofix from your desktop.

Please visit this webpage for download links, and instructions for running ComboFix

http://www.bleepingc...to-use-combofix

Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Information on disabling your malware programs can be found Here.

Make sure you run ComboFix from your desktop.

Give it at least 30-45 minutes to finish if needed.

Please include the C:\ComboFix.txt in your next reply for further review.

---------->NOTE<----------

If you get the message Illegal operation attempted on registry key that has been marked for deletion after you run ComboFix....please reboot the computer, this should resolve the problem. You may have to do this several times if needed.

MrC

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I volunteer my free time to help you, if you would like to donate to show your appreciation, it will be much appreciated.

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#7 beecher

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Posted 01 October 2012 - 02:33 PM

hi

I think the problem is solved now...I have done everything you said in your last message and looks fine now

here is the last combofix report should you want it for anything

thank you very much I really appreciate it!
Attached File  ComboFix.txt   979bytes   9 downloads

#8 MrCharlie

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Posted 01 October 2012 - 05:12 PM

OK, that's not the complete log from ComboFix, can you please post it, MrC

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#9 beecher

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Posted 02 October 2012 - 06:56 AM

hello

this is the file that was created actually...did I do something wrong?

#10 MrCharlie

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Posted 02 October 2012 - 07:09 AM

That's the correct file but it looks like you didn't copy everything in the log, can you try again and make sure you copy the entire log.

MrC

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#11 beecher

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Posted 02 October 2012 - 10:41 AM

nope all the report file has is this:


ComboFix 12-09-30.03 - beecher 01/10/2012 21:46:34.1.4 - x64
Microsoft Windows 7 Home Premium 6.1.7600.0.1253.30.1033.18.3950.2356 [GMT 3:00]
Running from: C:\Users\beecher\Desktop\ComboFix.exe
AV: ESET Smart Security 5.0 *Disabled/Updated* {77DEAFED-8149-104B-25A1-21771CA47CD1}
FW: ESET Personal firewall *Disabled* {4FE52EC8-CB26-1113-0EFE-8842E2773BAA}
SP: ESET Smart Security 5.0 *Disabled/Updated* {CCBF4E09-A773-1FC5-1F11-1A056723366C}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}


((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))


C:\Install.exe
C:\Users\Public\sdelevURL.tmp
C:\Windows\SysWow64\tmpDE03.tmp
C:\Windows\SysWow64\tmpE17A.tmp
C:\Windows\SysWow64\tmpE18B.tmp
C:\Windows\SysWow64\URTTemp
C:\Windows\SysWow64\URTTemp\regtlib.exe


((((((((((((((((((((((((( Files Created from 2012-09-01 to 2012-10-01 )))))))))))))))))))))))))))))))

#12 beecher

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Posted 02 October 2012 - 10:43 AM

however as I told you it appears the problem is fixed now...no other popup ads show up!

#13 MrCharlie

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Posted 02 October 2012 - 11:01 AM

OK...if you're happy>>>>>>>>>

Lets check your computers security before you go and we have a little cleanup to do also:

Download Security Check by screen317 from HERE or HERE.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
MrC

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#14 beecher

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Posted 02 October 2012 - 11:27 AM

there you go

Attached File  checkup.txt   1.21KB   3 downloads

#15 MrCharlie

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Posted 02 October 2012 - 11:36 AM

Results of screen317's Security Check version 0.99.51
Windows 7 x64 (UAC is enabled)
Out of date service pack!!
Internet Explorer 8 Out of date!
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
ESET Smart Security 5.0
Antivirus up to date!
`````````Anti-malware/Other Utilities Check:`````````
Malwarebytes Anti-Malware version 1.65.0.1400
TuneUp 2.4.6.4
Java™ 6 Update 35
Java version out of Date!
Adobe Flash Player 10 Flash Player out of Date!
Adobe Flash Player 11.4.402.278
Adobe Reader 9 Adobe Reader out of Date!
Mozilla Firefox (15.0.1)
Google Chrome 22.0.1229.79
````````Process Check: objlist.exe by Laurent````````
ESET NOD32 Antivirus egui.exe
ESET NOD32 Antivirus ekrn.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 0%
````````````````````End of Log``````````````````````

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#16 MrCharlie

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Posted 02 October 2012 - 11:40 AM

Java™ 6 Update 35 <---please uninstall from add/remove programs
Java version out of Date! <-----please download and install the latest version
http://www.java.com/...load/manual.jsp <---latest version Java
Adobe Flash Player 10 Flash Player out of Date! <---please uninstall
Adobe Flash Player 11.4.402.278
Adobe Reader 9 Adobe Reader out of Date! <---please update


Please update or delete them
Info on doing that can be found in my Preventive Maintenance

~~~~~~~~~~~~~~~~~~~~~

A little clean up to do....

Please Uninstall ComboFix: (if you used it)

Press the Windows logo key + R to bring up the "run box"

Copy and paste next command in the field:

ComboFix /uninstall

Make sure there's a space between Combofix and /

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Then hit enter.
This will uninstall Combofix, delete its related folders and files, hide file extensions, hide the system/hidden files and clears System Restore cache and create new Restore point

(If that doesn't work.....you can simply rename ComboFix.exe to Uninstall.exe and double click it to complete the uninstall)

---------------------------------

Please download OTL from one of the links below: (you may already have OTL on the system)
http://oldtimer.geekstogo.com/OTL.exe
http://oldtimer.geekstogo.com/OTL.com
http://www.itxassoci...T-Tools/OTL.exe

Save it to your desktop.

Run OTL and hit the CleanUp button. (This will cleanup the tools and logs used including itself)

Any other programs or logs you can manually delete.
IE: RogueKiller.exe, RKreport.txt, RK_Quarantine folder, C:\FRST, etc....

-------------------------------

Any questions...please post back.

If you think I've helped you, please leave a comment > click on my avatar picture > click Profile Feed.

Take a look at My Preventive Maintenance to avoid being infected again.

Good Luck and Thanks for using the forum, MrC

Malware Removal Expert


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I volunteer my free time to help you, if you would like to donate to show your appreciation, it will be much appreciated.

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#17 beecher

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Posted 03 October 2012 - 10:17 AM

done the last steps also, thank you so much for your help!

#18 LDTate

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Posted 04 October 2012 - 07:23 AM

Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!
Larry Tate
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