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Adax

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Hi I wonder if you can help me

recently i have noticed a lot of pop up ads when using google then mocafix has become my default browser when i open chrome i ran a malware and it found adware virsuses and i removed them and set google as the homepage but after that it went back to this mocafix

i have googled this and it say it is a trojan but im nt sure how to find it or remove it safely I have attached the reports as requested

thank you in advance and i was recommended your support from a friend

attach.txt

dds.txt

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Hello Adax and :welcome:! My name is Maniac and I will be glad to help you solve your malware problem.

Please note:

  • If you are a paying customer, you have the privilege to contact the help desk at Consumer Support. If you choose this option to get help, please let me know.
  • I recommend you to keep the instructions I will be giving you so that they are available to you at any time. You can save them in a text file or print them.
  • Make sure you read all of the instructions and fixes thoroughly before continuing with them.
  • Follow my instructions strictly and don’t hesitate to stop and ask me if you have any questions.
  • Post your log files, don't attach them. Every log file should be copy/pasted in your next reply.
  • Do not perform any kind of scanning and fixing without my instructions. If you want to proceed on your own, please let me know.

Step 1

Please uninstall the following applications:

Ask Toolbar

µTorrent

Nagra3 Toolbar

uTorrentBar Toolbar

vShare Plugin

Windows Searchqu Toolbar

Step 2

Please download Junkware Removal Tool to your desktop.

  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.

In your next reply, post the following log files:

  • Junkware Removal Tool log
  • a new fresh DDS log

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Hi Maniac

thanks for your assistance, I uninstalled the requested items and ran the jrt it still appears websearch.mocafix when loading a browser, the logs are beow of the new dds and jrt

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Junkware Removal Tool (JRT) by Thisisu

Version: 3.9.2 (12.06.2012:3)

OS: Windows Vista Home Premium x86

Ran by Ray on 06/12/2012 at 10:27:13.60

Blog: http://thisisudax.blogspot.com

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

~~~ Services

~~~ Registry Values

Successfully repaired: [Registry Value] hkey_local_machine\software\microsoft\windows nt\currentversion\windows\\AppInit_DLLs

Successfully deleted: [Registry Value] hkey_current_user\software\microsoft\internet explorer\toolbar\webbrowser\\{043c5167-00bb-4324-af7e-62013faedacf}

Successfully deleted: [Registry Value] hkey_current_user\software\microsoft\internet explorer\toolbar\webbrowser\\{04666517-d7b9-43c9-b329-cd7a30ff0079}

Successfully deleted: [Registry Value] hkey_current_user\software\microsoft\internet explorer\urlsearchhooks\\{04666517-d7b9-43c9-b329-cd7a30ff0079}

Successfully deleted: [Registry Value] hkey_current_user\software\microsoft\internet explorer\toolbar\webbrowser\\{30f9b915-b755-4826-820b-08fba6bd249d}

Successfully deleted: [Registry Value] hkey_local_machine\software\microsoft\internet explorer\toolbar\\{95b7759c-8c7f-4bf1-b163-73684a933233}

Successfully deleted: [Registry Value] hkey_current_user\software\microsoft\internet explorer\toolbar\webbrowser\\{bf7380fa-e3b4-4db2-af3e-9d8783a45bfc}

Successfully deleted: [Registry Value] hkey_current_user\software\microsoft\internet explorer\urlsearchhooks\\{bf7380fa-e3b4-4db2-af3e-9d8783a45bfc}

Successfully repaired: [Registry Value] hkey_local_machine\software\microsoft\internet explorer\main\\Start Page

Successfully deleted: [Registry Value] hkey_current_user\software\microsoft\internet explorer\toolbar\webbrowser\\{d4027c7f-154a-4066-a1ad-4243d8127440}

~~~ Registry Keys

Successfully deleted: [Registry Key] "hkey_current_user\software\appdatalow\software\pricegong"

Successfully deleted: [Registry Key] "hkey_current_user\software\appdatalow\software\smartbar"

Successfully deleted: [Registry Key] "hkey_current_user\software\appdatalow\software\utorrentbar"

Successfully deleted: [Registry Key] "hkey_current_user\software\datamngr_toolbar"

Successfully deleted: [Registry Key] "hkey_current_user\software\softonic"

Successfully deleted: [Registry Key] "hkey_local_machine\software\classes\conduit.engine"

Successfully deleted: [Registry Key] "hkey_local_machine\software\conduit"

Successfully deleted: [Registry Key] hkey_current_user\software\microsoft\internet explorer\searchscopes\{043c5167-00bb-4324-af7e-62013faedacf}

Successfully deleted: [Registry Key] hkey_current_user\software\microsoft\internet explorer\searchscopes\{171debeb-c3d4-40b7-ac73-056a5eba4a7e}

Successfully deleted: [Registry Key] hkey_classes_root\clsid\{95b7759c-8c7f-4bf1-b163-73684a933233}

Successfully deleted: [Registry Key] hkey_current_user\software\microsoft\internet explorer\searchscopes\{95b7759c-8c7f-4bf1-b163-73684a933233}

Successfully deleted: [Registry Key] hkey_local_machine\software\microsoft\windows\currentversion\explorer\browser helper objects\{95b7759c-8c7f-4bf1-b163-73684a933233}

Successfully deleted: [Registry Key] hkey_classes_root\clsid\{99079a25-328f-4bd4-be04-00955acaa0a7}

Successfully deleted: [Registry Key] hkey_current_user\software\microsoft\internet explorer\searchscopes\{afdbddaa-5d3f-42ee-b79c-185a7020515b}

Successfully deleted: [Registry Key] hkey_local_machine\software\microsoft\internet explorer\searchscopes\{afdbddaa-5d3f-42ee-b79c-185a7020515b}

Successfully deleted: [Registry Key] hkey_current_user\software\microsoft\internet explorer\searchscopes\{bb74de59-bc4c-4172-9ac4-73315f71cffe}

Successfully deleted: [Registry Key] hkey_local_machine\software\microsoft\internet explorer\searchscopes\{bb74de59-bc4c-4172-9ac4-73315f71cffe}

~~~ Files

Successfully deleted: [File] "C:\Windows\system32\turegopt.exe"

~~~ Folders

Successfully deleted: [Folder] "C:\ProgramData\boost_interprocess"

Successfully deleted: [Folder] "C:\ProgramData\installmate"

Successfully deleted: [Folder] "C:\ProgramData\premium"

Successfully deleted: [Folder] "C:\ProgramData\saveas"

Successfully deleted: [Folder] "C:\Users\Ray\appdata\local\conduit"

Successfully deleted: [Folder] "C:\Users\Ray\appdata\locallow\conduit"

Successfully deleted: [Folder] "C:\Users\Ray\appdata\locallow\pricegong"

Successfully deleted: [Folder] "C:\Users\Ray\appdata\locallow\saveas"

Successfully deleted: [Folder] "C:\Users\Ray\appdata\locallow\utorrentbar"

Successfully deleted: [Folder] "C:\Program Files\mocaflix"

Successfully deleted: [Folder] "C:\Program Files\searchcore for browsers"

Successfully deleted: [Folder] "C:\Program Files\windows searchqu toolbar"

Successfully deleted: [Folder] "C:\ProgramData\Microsoft\Windows\Start Menu\Programs\saveas"

~~~ Event Viewer Logs were cleared

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Scan was completed on 06/12/2012 at 10:31:34.76

End of JRT log

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

DDS (Ver_2012-11-20.01) - NTFS_x86

Internet Explorer: 9.0.8112.16455

Run by Ray at 10:33:01 on 2012-12-06

Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.44.1033.18.3000.1983 [GMT 0:00]

.

AV: AVG Anti-Virus Free Edition 2013 *Disabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: AVG Anti-Virus Free Edition 2013 *Disabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}

.

============== Running Processes ================

.

C:\Windows\system32\wininit.exe

C:\Windows\system32\lsm.exe

C:\Windows\system32\SLsvc.exe

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\Dwm.exe

C:\Windows\system32\taskeng.exe

C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Windows\System32\mobsync.exe

C:\Program Files\AVG\AVG2013\avgui.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\AVG\AVG2013\avgwdsvc.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe

C:\Windows\system32\taskeng.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe

C:\Program Files\AVG\AVG PC Tuneup\BoostSpeed.exe

C:\Windows\system32\taskeng.exe

C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\12.2.6\ToolbarUpdater.exe

C:\Windows\system32\SearchIndexer.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Windows\system32\igfxsrvc.exe

C:\Program Files\Windows Media Player\wmpnscfg.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe

C:\Program Files\AVG\AVG2013\avgcfgex.exe

C:\Windows\explorer.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k rpcss

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k GPSvcGroup

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Windows\system32\svchost.exe -k imgsvc

C:\Windows\System32\svchost.exe -k WerSvcGroup

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://www.google.co.uk/

uSearch Bar = hxxp://www.google.com/ie

uSearch Page = hxxp://www.google.com

uDefault_Page_URL = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0809&s=2&o=vp32&d=1210&m=aspire_5735

mStart Page = hxxp://www.google.com

uSearchURL,(Default) = hxxp://www.google.com/search/?q=%s

dURLSearchHooks: {A3BC75A2-1F87-4686-AA43-5347D756017C} - <orphaned>

BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll

BHO: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} -

BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre6\bin\ssv.dll

BHO: ShowBarObj Class: {83A2F9B1-01A2-4AA5-87D1-45B6B8505E96} - c:\program files\acer\empowering technology\edatasecurity\x86\ActiveToolBand.dll

BHO: SaveAs Class: {9810C511-6513-8D7C-0E46-E9D3BF67385E} -

BHO: WinZip Courier BHO: {A8FB70FA-0FDF-4601-9DC4-BFA1B357204F} - c:\program files\winzip courier\wzwmcie.dll

BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll

BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre6\bin\jp2ssv.dll

TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll

TB: <No Name>: {E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39} - LocalServer32 - <no file>

TB: Acer eDataSecurity Management: {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - c:\program files\acer\empowering technology\edatasecurity\x86\eDStoolbar.dll

TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll

uRun: [KiesPDLR] c:\program files\samsung\kies\external\firmwareupdate\KiesPDLR.exe

uRun: [KiesHelper] c:\program files\samsung\kies\KiesHelper.exe /s

uRun: [Google Update] "c:\users\ray\appdata\local\google\update\GoogleUpdate.exe" /c

uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"

uRun: [Facebook Update] "c:\users\ray\appdata\local\facebook\update\FacebookUpdate.exe" /c /nocrashserver

mRun: [vProt] "c:\program files\avg secure search\vprot.exe"

mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"

mRun: [AVG_UI] "c:\program files\avg\avg2013\avgui.exe" /TRAYONLY

mRun: [ROC_ROC_NT] "c:\program files\avg secure search\ROC_ROC_NT.exe" / /PROMPT /CMPID=ROC_NT

mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"

mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime

mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"

mRunOnce: [removeSearchqutoolbar] cmd.exe /c RD /S /Q "c:\program files\windows searchqu toolbar\datamngr\ToolBar"

mRunOnce: [removeSearchqudatamngr] cmd.exe /c RD /S /Q "c:\program files\SearchCore for Browsers"

mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0

mPolicies-System: EnableUIADesktopToggle = dword:0

IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000

IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_E11712C84EA7E12B.dll/cmsidewiki.html

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office12\ONBttnIE.dll

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab

DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

TCP: NameServer = 192.168.1.1

TCP: Interfaces\{6DBCBB15-E4B4-4D18-971B-C22A2174AFE6} : DHCPNameServer = 192.168.1.1

Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} -

Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - c:\program files\common files\avg secure search\viprotocolinstaller\12.2.6\ViProtocol.dll

Notify: igfxcui - igfxdev.dll

LSA: Security Packages = kerberos msv1_0 schannel wdigest tspkg

.

============= SERVICES / DRIVERS ===============

.

R0 AVGIDSHX;AVGIDSHX;c:\windows\system32\drivers\avgidshx.sys [2012-10-15 55776]

R0 Avglogx;AVG Logging Driver;c:\windows\system32\drivers\avglogx.sys [2012-9-21 177376]

R0 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2012-10-5 93536]

R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2012-9-14 35552]

R1 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\avgidsdriverx.sys [2012-10-22 179936]

R1 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\avgidsshimx.sys [2012-9-21 19936]

R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2012-10-2 159712]

R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2012-9-21 164832]

R1 avgtp;avgtp;c:\windows\system32\drivers\avgtpx86.sys [2012-10-5 27496]

R1 hwinterface;hwinterface;c:\windows\system32\drivers\hwinterface.sys [2011-1-26 3026]

R2 {49DE1C67-83F8-4102-99E0-C16DCC7EEC796};{49DE1C67-83F8-4102-99E0-C16DCC7EEC796};c:\program files\acer arcade deluxe\playmovie\000.fcl [2008-4-30 61424]

R2 avgwd;AVG WatchDog;c:\program files\avg\avg2013\avgwdsvc.exe [2012-10-22 196664]

R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-21 21504]

R2 MBAMScheduler;MBAMScheduler;c:\program files\malwarebytes' anti-malware\mbamscheduler.exe [2012-12-5 399432]

R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2012-12-5 676936]

R2 NTIPPKernel;NTIPPKernel;c:\program files\acer arcade deluxe\homemedia\kernel\dmp\NTIPPKernel.sys [2008-4-30 122368]

R2 vToolbarUpdater12.2.6;vToolbarUpdater12.2.6;c:\program files\common files\avg secure search\vtoolbarupdater\12.2.6\ToolbarUpdater.exe [2012-10-5 722528]

R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2012-12-5 22856]

R3 NETw5v32;Intel® Wireless WiFi Link Adapter Driver for Windows Vista 32 Bit ;c:\windows\system32\drivers\NETw5v32.sys [2010-12-19 3658752]

R3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]

S2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg2013\avgidsagent.exe [2012-11-6 5814392]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S3 androidusb;SAMSUNG Android Composite ADB Interface Driver;c:\windows\system32\drivers\ssadadb.sys [2011-11-18 30312]

S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2008-1-21 179712]

S3 FsUsbExDisk;FsUsbExDisk;c:\windows\system32\FsUsbExDisk.Sys [2011-1-9 36608]

S3 ssadbus;SAMSUNG Android USB Composite Device driver (WDM);c:\windows\system32\drivers\ssadbus.sys [2011-11-18 121064]

S3 ssadmdfl;SAMSUNG Android USB Modem (Filter);c:\windows\system32\drivers\ssadmdfl.sys [2011-11-18 12776]

S3 ssadmdm;SAMSUNG Android USB Modem Drivers;c:\windows\system32\drivers\ssadmdm.sys [2011-11-18 136808]

S3 ssadserd;SAMSUNG Android USB Diagnostic Serial Port (WDM);c:\windows\system32\drivers\ssadserd.sys [2011-11-18 114280]

S4 AdobeActiveFileMonitor9.0;Adobe Active File Monitor V9;c:\program files\adobe\elements 9 organizer\PhotoshopElementsFileAgent.exe [2010-9-6 169408]

S4 BUNAgentSvc;NTI Backup Now 5 Agent Service;c:\program files\newtech infosystems\nti backup now 5\client\Agentsvc.exe [2008-3-3 16384]

S4 CLHNService;CLHNService;c:\program files\acer arcade deluxe\homemedia\kernel\dmp\CLHNService.exe [2008-4-30 81504]

S4 ETService;Empowering Technology Service;c:\program files\acer\empowering technology\service\ETService.exe [2008-4-30 24576]

S4 FsUsbExService;FsUsbExService;c:\windows\system32\FsUsbExService.Exe [2011-1-9 233472]

S4 GoogleDesktopManager-051210-111108;Google Desktop Manager 5.9.1005.12335;c:\program files\google\google desktop search\GoogleDesktop.exe [2010-12-18 30192]

S4 NTIBackupSvc;NTI Backup Now 5 Backup Service;c:\program files\newtech infosystems\nti backup now 5\BackupSvc.exe [2008-4-7 50424]

S4 NTISchedulerSvc;NTI Backup Now 5 Scheduler Service;c:\program files\newtech infosystems\nti backup now 5\SchedulerSvc.exe [2008-4-4 131072]

.

=============== File Associations ===============

.

ShellExec: PhotoPlus Starter Edition.exe: open=c:\progra~1\serif\photop~1\2.0\program\PHOTOP~1.EXE "%1"

.

=============== Created Last 30 ================

.

2012-12-06 10:27:08 -------- d-----w- c:\windows\ERUNT

2012-12-06 10:24:53 -------- d-----w- C:\JRT

2012-12-05 20:27:16 -------- d-----w- c:\users\ray\appdata\roaming\Malwarebytes

2012-12-05 20:27:07 -------- d-----w- c:\programdata\Malwarebytes

2012-12-05 20:27:06 22856 ----a-w- c:\windows\system32\drivers\mbam.sys

2012-12-05 20:27:06 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware

2012-12-05 18:44:54 6812136 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{e3a8b847-e12e-4a3d-b2be-b9b91cb3647c}\mpengine.dll

2012-11-20 17:13:13 -------- d-----w- c:\users\ray\appdata\local\Facebook

2012-11-19 22:25:28 75776 ----a-w- c:\windows\system32\synceng.dll

2012-11-19 22:24:54 2047488 ----a-w- c:\windows\system32\win32k.sys

2012-11-19 20:08:25 -------- d-----w- c:\programdata\bgootqvccoxqqoa

.

==================== Find3M ====================

.

2012-10-22 13:02:46 179936 ----a-w- c:\windows\system32\drivers\avgidsdriverx.sys

2012-10-15 03:48:52 55776 ----a-w- c:\windows\system32\drivers\avgidshx.sys

2012-10-08 07:56:24 1800704 ----a-w- c:\windows\system32\jscript9.dll

2012-10-08 07:48:03 1129472 ----a-w- c:\windows\system32\wininet.dll

2012-10-08 07:47:44 1427968 ----a-w- c:\windows\system32\inetcpl.cpl

2012-10-08 07:44:05 142848 ----a-w- c:\windows\system32\ieUnatt.exe

2012-10-08 07:43:21 420864 ----a-w- c:\windows\system32\vbscript.dll

2012-10-08 07:40:56 2382848 ----a-w- c:\windows\system32\mshtml.tlb

2012-10-05 13:32:11 27496 ----a-w- c:\windows\system32\drivers\avgtpx86.sys

2012-10-02 03:30:38 159712 ----a-w- c:\windows\system32\drivers\avgldx86.sys

2012-09-21 03:46:06 164832 ----a-w- c:\windows\system32\drivers\avgtdix.sys

2012-09-21 03:46:00 177376 ----a-w- c:\windows\system32\drivers\avglogx.sys

2012-09-21 03:45:54 19936 ----a-w- c:\windows\system32\drivers\avgidsshimx.sys

2012-09-14 03:05:20 35552 ----a-w- c:\windows\system32\drivers\avgrkx86.sys

2012-09-13 13:28:08 2048 ----a-w- c:\windows\system32\tzres.dll

.

============= FINISH: 10:41:24.04 ===============

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2012-11-20.01)

.

Microsoft® Windows Vista™ Home Premium

Boot Device: \Device\HarddiskVolume1

Install Date: 19/12/2010 02:23:32

System Uptime: 06/12/2012 10:08:30 (0 hours ago)

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Motherboard: Acer | | CathedralPeak

Processor: Intel® Core2 Duo CPU T6400 @ 2.00GHz | U2E1 | 1200/200mhz

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==== Disk Partitions =========================

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C: is FIXED (NTFS) - 233 GiB total, 151.151 GiB free.

D: is CDROM ()

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==== Disabled Device Manager Items =============

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==== System Restore Points ===================

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==== Installed Programs ======================

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Update for Microsoft Office 2007 (KB2508958)

ABBYY FineReader 6.0 Sprint

Acer Arcade Deluxe

Acer Crystal Eye Webcam 2.0.8

Acer eDataSecurity Management

Acer Empowering Technology

Acer ePower Management

Acer eSettings Management

Acer GameZone Console 2.0.1.1

Acer GridVista

Acer Mobility Center Plug-In

Acer ScreenSaver

Acrobat.com

Activation Assistant for the 2007 Microsoft Office suites

Adobe AIR

Adobe Community Help

Adobe Flash Player 11 ActiveX

Adobe Help Center 2.1

Adobe Photoshop Elements 5.0

Adobe Photoshop Elements 9

Adobe Reader X (10.1.4)

Agatha Christie Death on the Nile

Agere Systems HDA Modem

Alice Greenfingers

Amazon Kindle

Amazon MP3 Downloader 1.0.9

Apple Application Support

Apple Mobile Device Support

Apple Software Update

AVG 2013

AVG PC Tuneup

Azada

Backspin Billiards

Big Kahuna Reef

Bonjour

Bookworm Deluxe

Bricks of Egypt

Cake Mania

calibre

Camera RAW Plug-In for EPSON Creativity Suite

CANON iMAGE GATEWAY Task for ZoomBrowser EX

Canon Internet Library for ZoomBrowser EX

Canon MOV Decoder

Canon MOV Encoder

Canon MovieEdit Task for ZoomBrowser EX

Canon Utilities CameraWindow

Canon Utilities CameraWindow DC_DV 6 for ZoomBrowser EX

Canon Utilities Digital Photo Professional 3.6

Canon Utilities EOS Utility

Canon Utilities MyCamera

Canon Utilities Original Data Security Tools

Canon Utilities PhotoStitch

Canon Utilities Picture Style Editor

Canon Utilities RemoteCapture Task for ZoomBrowser EX

Canon Utilities WFT-E1/E2/E3/E4 Utility

Canon Utilities ZoomBrowser EX

Canon ZoomBrowser EX Memory Card Utility

Cartes du Ciel V3.4.1

CCleaner

Chicken Invaders 3

Chuzzle

Diner Dash Flo on the Go

Elements 9 Organizer

Elements STI Installer

EPSON Attach To Email

EPSON Copy Utility 3

EPSON Easy Photo Print

EPSON File Manager

EPSON Printer Software

EPSON Scan

EPSON Scan Assistant

EPSON Stylus CX7300_CX8300_DX7400_DX8400 Manual

eSobi v2

Facebook Video Calling 1.2.0.287

Flip Words 2

GcmWin

Google Chrome

Google Desktop

Google Earth

Google Earth Plug-in

Google Toolbar for Internet Explorer

Google Update Helper

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)

Hotfix for Microsoft .NET Framework 4 Client Profile (KB2461678)

iCloud

Intel® Graphics Media Accelerator Driver

iTunes

Java Auto Updater

Java 6 Update 31

Jewel Quest Solitaire

Just Learn Morse Code

jZip

Ken Ward's Zipper 1.4000

Kick N Rush

Launch Manager

LightScribe 1.4.142.1

Mahjong Escape Ancient China

Mahjongg Artifacts

Malwarebytes Anti-Malware version 1.65.1.1000

Marvell Miniport Driver

Microsoft .NET Framework 3.5 SP1

Microsoft .NET Framework 4 Client Profile

Microsoft Office 2007 Service Pack 3 (SP3)

Microsoft Office Excel MUI (English) 2007

Microsoft Office File Validation Add-In

Microsoft Office Home and Student 2007

Microsoft Office OneNote MUI (English) 2007

Microsoft Office PowerPoint MUI (English) 2007

Microsoft Office Proof (English) 2007

Microsoft Office Proof (French) 2007

Microsoft Office Proof (Spanish) 2007

Microsoft Office Proofing (English) 2007

Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)

Microsoft Office Shared MUI (English) 2007

Microsoft Office Shared Setup Metadata MUI (English) 2007

Microsoft Office Word MUI (English) 2007

Microsoft Silverlight

Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219

Microsoft Works

Microsoft_VC80_CRT_x86

Microsoft_VC80_MFC_x86

Microsoft_VC80_MFCLOC_x86

Microsoft_VC90_CRT_x86

Mobysaurus Thesaurus

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

MyFreeCodec

Mystery Case Files - Huntsville

Mystery Solitaire - Secret Island

NTI Backup Now 5

NTI Backup Now Standard

NTI Media Maker 8

Orion

PC-ALE 1.602H Build 6

PC Connectivity Solution

PCDJ VJ

PhotoNow!

PowerDirector

QuickTime

Realtek High Definition Audio Driver

Realtek USB 2.0 Card Reader

RegiStax 6

Safari

Samsung Kies

Samsung New PC Studio

Samsung New PC Studio USB Driver Installer

SAMSUNG SYMBIAN USB Download Driver

SAMSUNG USB Driver for Mobile Phones

SamsungConnectivityCableDriver

SaveAs

Search Assistant MocaFlix 1.66

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)

Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596856) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2687311) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2687314) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2687441) 32-Bit Edition

Security Update for Microsoft Office Excel 2007 (KB2687307) 32-Bit Edition

Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition

Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition

Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition

Security Update for Microsoft Office Word 2007 (KB2687315) 32-Bit Edition

Serif PhotoPlus Starter Edition

SkySwePro

SopCast 3.3.2

Synaptics Pointing Device Driver

Turbo Pizza

Update for 2007 Microsoft Office System (KB967642)

Update for Microsoft .NET Framework 3.5 SP1 (KB963707)

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

Update for Microsoft Office 2007 Help for Common Features (KB963673)

Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition

Update for Microsoft Office Excel 2007 Help (KB963678)

Update for Microsoft Office OneNote 2007 Help (KB963670)

Update for Microsoft Office Powerpoint 2007 Help (KB963669)

Update for Microsoft Office Script Editor Help (KB963671)

Update for Microsoft Office Word 2007 Help (KB963665)

Veetle TV 0.9.18

Virtual Moon Atlas V5.1

Windows Driver Package - Nokia pccsmcfd (10/12/2007 6.85.4.0)

Windows Searchqu Toolbar

WinZip Courier

Zuma Deluxe

.

==== End Of File ===========================

thanks

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Hi I have gone through that link and removed the extension nothing out of the ordinary so no extensions

default hompeage search is google .co.uk but also still opens with the url www.websearch.mocaflix.com

would it be worth un installing google chrome and then reinstall a new version or is this deep rooted in to my laptop

as also stated in the link i ran a malware and it found nothing

thanks

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Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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