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#1 Adax

Adax

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Posted 05 December 2012 - 04:02 PM

Hi I wonder if you can help me

recently i have noticed a lot of pop up ads when using google then mocafix has become my default browser when i open chrome i ran a malware and it found adware virsuses and i removed them and set google as the homepage but after that it went back to this mocafix

i have googled this and it say it is a trojan but im nt sure how to find it or remove it safely I have attached the reports as requested

thank you in advance and i was recommended your support from a friend

Attached Files



#2 Maniac

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Posted 05 December 2012 - 05:00 PM

Hello Adax and :welcome:! My name is Maniac and I will be glad to help you solve your malware problem.

Please note:
  • If you are a paying customer, you have the privilege to contact the help desk at Consumer Support. If you choose this option to get help, please let me know.
  • I recommend you to keep the instructions I will be giving you so that they are available to you at any time. You can save them in a text file or print them.
  • Make sure you read all of the instructions and fixes thoroughly before continuing with them.
  • Follow my instructions strictly and don’t hesitate to stop and ask me if you have any questions.
  • Post your log files, don't attach them. Every log file should be copy/pasted in your next reply.
  • Do not perform any kind of scanning and fixing without my instructions. If you want to proceed on your own, please let me know.

Step 1

Please uninstall the following applications:

Ask Toolbar
µTorrent
Nagra3 Toolbar
uTorrentBar Toolbar
vShare Plugin
Windows Searchqu Toolbar



Step 2

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


In your next reply, post the following log files:

  • Junkware Removal Tool log
  • a new fresh DDS log

My help is free, however, if you wish to make a small donation to show appreciation and to help me continue the fight against Malware, then click here paypal.gif

#3 Adax

Adax

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Posted 06 December 2012 - 05:48 AM

Hi Maniac

thanks for your assistance, I uninstalled the requested items and ran the jrt it still appears websearch.mocafix when loading a browser, the logs are beow of the new dds and jrt


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 3.9.2 (12.06.2012:3)
OS: Windows Vista ™ Home Premium x86
Ran by Ray on 06/12/2012 at 10:27:13.60
Blog: http://thisisudax.blogspot.com
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values

Successfully repaired: [Registry Value] hkey_local_machine\software\microsoft\windows nt\currentversion\windows\\AppInit_DLLs
Successfully deleted: [Registry Value] hkey_current_user\software\microsoft\internet explorer\toolbar\webbrowser\\{043c5167-00bb-4324-af7e-62013faedacf}
Successfully deleted: [Registry Value] hkey_current_user\software\microsoft\internet explorer\toolbar\webbrowser\\{04666517-d7b9-43c9-b329-cd7a30ff0079}
Successfully deleted: [Registry Value] hkey_current_user\software\microsoft\internet explorer\urlsearchhooks\\{04666517-d7b9-43c9-b329-cd7a30ff0079}
Successfully deleted: [Registry Value] hkey_current_user\software\microsoft\internet explorer\toolbar\webbrowser\\{30f9b915-b755-4826-820b-08fba6bd249d}
Successfully deleted: [Registry Value] hkey_local_machine\software\microsoft\internet explorer\toolbar\\{95b7759c-8c7f-4bf1-b163-73684a933233}
Successfully deleted: [Registry Value] hkey_current_user\software\microsoft\internet explorer\toolbar\webbrowser\\{bf7380fa-e3b4-4db2-af3e-9d8783a45bfc}
Successfully deleted: [Registry Value] hkey_current_user\software\microsoft\internet explorer\urlsearchhooks\\{bf7380fa-e3b4-4db2-af3e-9d8783a45bfc}
Successfully repaired: [Registry Value] hkey_local_machine\software\microsoft\internet explorer\main\\Start Page
Successfully deleted: [Registry Value] hkey_current_user\software\microsoft\internet explorer\toolbar\webbrowser\\{d4027c7f-154a-4066-a1ad-4243d8127440}



~~~ Registry Keys

Successfully deleted: [Registry Key] "hkey_current_user\software\appdatalow\software\pricegong"
Successfully deleted: [Registry Key] "hkey_current_user\software\appdatalow\software\smartbar"
Successfully deleted: [Registry Key] "hkey_current_user\software\appdatalow\software\utorrentbar"
Successfully deleted: [Registry Key] "hkey_current_user\software\datamngr_toolbar"
Successfully deleted: [Registry Key] "hkey_current_user\software\softonic"
Successfully deleted: [Registry Key] "hkey_local_machine\software\classes\conduit.engine"
Successfully deleted: [Registry Key] "hkey_local_machine\software\conduit"
Successfully deleted: [Registry Key] hkey_current_user\software\microsoft\internet explorer\searchscopes\{043c5167-00bb-4324-af7e-62013faedacf}
Successfully deleted: [Registry Key] hkey_current_user\software\microsoft\internet explorer\searchscopes\{171debeb-c3d4-40b7-ac73-056a5eba4a7e}
Successfully deleted: [Registry Key] hkey_classes_root\clsid\{95b7759c-8c7f-4bf1-b163-73684a933233}
Successfully deleted: [Registry Key] hkey_current_user\software\microsoft\internet explorer\searchscopes\{95b7759c-8c7f-4bf1-b163-73684a933233}
Successfully deleted: [Registry Key] hkey_local_machine\software\microsoft\windows\currentversion\explorer\browser helper objects\{95b7759c-8c7f-4bf1-b163-73684a933233}
Successfully deleted: [Registry Key] hkey_classes_root\clsid\{99079a25-328f-4bd4-be04-00955acaa0a7}
Successfully deleted: [Registry Key] hkey_current_user\software\microsoft\internet explorer\searchscopes\{afdbddaa-5d3f-42ee-b79c-185a7020515b}
Successfully deleted: [Registry Key] hkey_local_machine\software\microsoft\internet explorer\searchscopes\{afdbddaa-5d3f-42ee-b79c-185a7020515b}
Successfully deleted: [Registry Key] hkey_current_user\software\microsoft\internet explorer\searchscopes\{bb74de59-bc4c-4172-9ac4-73315f71cffe}
Successfully deleted: [Registry Key] hkey_local_machine\software\microsoft\internet explorer\searchscopes\{bb74de59-bc4c-4172-9ac4-73315f71cffe}



~~~ Files

Successfully deleted: [File] "C:\Windows\system32\turegopt.exe"



~~~ Folders

Successfully deleted: [Folder] "C:\ProgramData\boost_interprocess"
Successfully deleted: [Folder] "C:\ProgramData\installmate"
Successfully deleted: [Folder] "C:\ProgramData\premium"
Successfully deleted: [Folder] "C:\ProgramData\saveas"
Successfully deleted: [Folder] "C:\Users\Ray\appdata\local\conduit"
Successfully deleted: [Folder] "C:\Users\Ray\appdata\locallow\conduit"
Successfully deleted: [Folder] "C:\Users\Ray\appdata\locallow\pricegong"
Successfully deleted: [Folder] "C:\Users\Ray\appdata\locallow\saveas"
Successfully deleted: [Folder] "C:\Users\Ray\appdata\locallow\utorrentbar"
Successfully deleted: [Folder] "C:\Program Files\mocaflix"
Successfully deleted: [Folder] "C:\Program Files\searchcore for browsers"
Successfully deleted: [Folder] "C:\Program Files\windows searchqu toolbar"
Successfully deleted: [Folder] "C:\ProgramData\Microsoft\Windows\Start Menu\Programs\saveas"



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 06/12/2012 at 10:31:34.76
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~



DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 9.0.8112.16455
Run by Ray at 10:33:01 on 2012-12-06
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.44.1033.18.3000.1983 [GMT 0:00]
.
AV: AVG Anti-Virus Free Edition 2013 *Disabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: AVG Anti-Virus Free Edition 2013 *Disabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Windows\System32\mobsync.exe
C:\Program Files\AVG\AVG2013\avgui.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\AVG\AVG2013\avgwdsvc.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\AVG\AVG PC Tuneup\BoostSpeed.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\12.2.6\ToolbarUpdater.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe
C:\Program Files\AVG\AVG2013\avgcfgex.exe
C:\Windows\explorer.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.co.uk/
uSearch Bar = hxxp://www.google.com/ie
uSearch Page = hxxp://www.google.com
uDefault_Page_URL = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0809&s=2&o=vp32&d=1210&m=aspire_5735
mStart Page = hxxp://www.google.com
uSearchURL,(Default) = hxxp://www.google.com/search/?q=%s
dURLSearchHooks: {A3BC75A2-1F87-4686-AA43-5347D756017C} - <orphaned>
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} -
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre6\bin\ssv.dll
BHO: ShowBarObj Class: {83A2F9B1-01A2-4AA5-87D1-45B6B8505E96} - c:\program files\acer\empowering technology\edatasecurity\x86\ActiveToolBand.dll
BHO: SaveAs Class: {9810C511-6513-8D7C-0E46-E9D3BF67385E} -
BHO: WinZip Courier BHO: {A8FB70FA-0FDF-4601-9DC4-BFA1B357204F} - c:\program files\winzip courier\wzwmcie.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: <No Name>: {E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39} - LocalServer32 - <no file>
TB: Acer eDataSecurity Management: {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - c:\program files\acer\empowering technology\edatasecurity\x86\eDStoolbar.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [KiesPDLR] c:\program files\samsung\kies\external\firmwareupdate\KiesPDLR.exe
uRun: [KiesHelper] c:\program files\samsung\kies\KiesHelper.exe /s
uRun: [Google Update] "c:\users\ray\appdata\local\google\update\GoogleUpdate.exe" /c
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [Facebook Update] "c:\users\ray\appdata\local\facebook\update\FacebookUpdate.exe" /c /nocrashserver
mRun: [vProt] "c:\program files\avg secure search\vprot.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [AVG_UI] "c:\program files\avg\avg2013\avgui.exe" /TRAYONLY
mRun: [ROC_ROC_NT] "c:\program files\avg secure search\ROC_ROC_NT.exe" / /PROMPT /CMPID=ROC_NT
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRunOnce: [removeSearchqutoolbar] cmd.exe /c RD /S /Q "c:\program files\windows searchqu toolbar\datamngr\ToolBar"
mRunOnce: [removeSearchqudatamngr] cmd.exe /c RD /S /Q "c:\program files\SearchCore for Browsers"
mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_E11712C84EA7E12B.dll/cmsidewiki.html
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: NameServer = 192.168.1.1
TCP: Interfaces\{6DBCBB15-E4B4-4D18-971B-C22A2174AFE6} : DHCPNameServer = 192.168.1.1
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} -
Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - c:\program files\common files\avg secure search\viprotocolinstaller\12.2.6\ViProtocol.dll
Notify: igfxcui - igfxdev.dll
LSA: Security Packages = kerberos msv1_0 schannel wdigest tspkg
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSHX;AVGIDSHX;c:\windows\system32\drivers\avgidshx.sys [2012-10-15 55776]
R0 Avglogx;AVG Logging Driver;c:\windows\system32\drivers\avglogx.sys [2012-9-21 177376]
R0 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2012-10-5 93536]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2012-9-14 35552]
R1 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\avgidsdriverx.sys [2012-10-22 179936]
R1 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\avgidsshimx.sys [2012-9-21 19936]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2012-10-2 159712]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2012-9-21 164832]
R1 avgtp;avgtp;c:\windows\system32\drivers\avgtpx86.sys [2012-10-5 27496]
R1 hwinterface;hwinterface;c:\windows\system32\drivers\hwinterface.sys [2011-1-26 3026]
R2 {49DE1C67-83F8-4102-99E0-C16DCC7EEC796};{49DE1C67-83F8-4102-99E0-C16DCC7EEC796};c:\program files\acer arcade deluxe\playmovie\000.fcl [2008-4-30 61424]
R2 avgwd;AVG WatchDog;c:\program files\avg\avg2013\avgwdsvc.exe [2012-10-22 196664]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-21 21504]
R2 MBAMScheduler;MBAMScheduler;c:\program files\malwarebytes' anti-malware\mbamscheduler.exe [2012-12-5 399432]
R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2012-12-5 676936]
R2 NTIPPKernel;NTIPPKernel;c:\program files\acer arcade deluxe\homemedia\kernel\dmp\NTIPPKernel.sys [2008-4-30 122368]
R2 vToolbarUpdater12.2.6;vToolbarUpdater12.2.6;c:\program files\common files\avg secure search\vtoolbarupdater\12.2.6\ToolbarUpdater.exe [2012-10-5 722528]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2012-12-5 22856]
R3 NETw5v32;Intel® Wireless WiFi Link Adapter Driver for Windows Vista 32 Bit ;c:\windows\system32\drivers\NETw5v32.sys [2010-12-19 3658752]
R3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
S2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg2013\avgidsagent.exe [2012-11-6 5814392]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 androidusb;SAMSUNG Android Composite ADB Interface Driver;c:\windows\system32\drivers\ssadadb.sys [2011-11-18 30312]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2008-1-21 179712]
S3 FsUsbExDisk;FsUsbExDisk;c:\windows\system32\FsUsbExDisk.Sys [2011-1-9 36608]
S3 ssadbus;SAMSUNG Android USB Composite Device driver (WDM);c:\windows\system32\drivers\ssadbus.sys [2011-11-18 121064]
S3 ssadmdfl;SAMSUNG Android USB Modem (Filter);c:\windows\system32\drivers\ssadmdfl.sys [2011-11-18 12776]
S3 ssadmdm;SAMSUNG Android USB Modem Drivers;c:\windows\system32\drivers\ssadmdm.sys [2011-11-18 136808]
S3 ssadserd;SAMSUNG Android USB Diagnostic Serial Port (WDM);c:\windows\system32\drivers\ssadserd.sys [2011-11-18 114280]
S4 AdobeActiveFileMonitor9.0;Adobe Active File Monitor V9;c:\program files\adobe\elements 9 organizer\PhotoshopElementsFileAgent.exe [2010-9-6 169408]
S4 BUNAgentSvc;NTI Backup Now 5 Agent Service;c:\program files\newtech infosystems\nti backup now 5\client\Agentsvc.exe [2008-3-3 16384]
S4 CLHNService;CLHNService;c:\program files\acer arcade deluxe\homemedia\kernel\dmp\CLHNService.exe [2008-4-30 81504]
S4 ETService;Empowering Technology Service;c:\program files\acer\empowering technology\service\ETService.exe [2008-4-30 24576]
S4 FsUsbExService;FsUsbExService;c:\windows\system32\FsUsbExService.Exe [2011-1-9 233472]
S4 GoogleDesktopManager-051210-111108;Google Desktop Manager 5.9.1005.12335;c:\program files\google\google desktop search\GoogleDesktop.exe [2010-12-18 30192]
S4 NTIBackupSvc;NTI Backup Now 5 Backup Service;c:\program files\newtech infosystems\nti backup now 5\BackupSvc.exe [2008-4-7 50424]
S4 NTISchedulerSvc;NTI Backup Now 5 Scheduler Service;c:\program files\newtech infosystems\nti backup now 5\SchedulerSvc.exe [2008-4-4 131072]
.
=============== File Associations ===============
.
ShellExec: PhotoPlus Starter Edition.exe: open=c:\progra~1\serif\photop~1\2.0\program\PHOTOP~1.EXE "%1"
.
=============== Created Last 30 ================
.
2012-12-06 10:27:08 -------- d-----w- c:\windows\ERUNT
2012-12-06 10:24:53 -------- d-----w- C:\JRT
2012-12-05 20:27:16 -------- d-----w- c:\users\ray\appdata\roaming\Malwarebytes
2012-12-05 20:27:07 -------- d-----w- c:\programdata\Malwarebytes
2012-12-05 20:27:06 22856 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-12-05 20:27:06 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2012-12-05 18:44:54 6812136 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{e3a8b847-e12e-4a3d-b2be-b9b91cb3647c}\mpengine.dll
2012-11-20 17:13:13 -------- d-----w- c:\users\ray\appdata\local\Facebook
2012-11-19 22:25:28 75776 ----a-w- c:\windows\system32\synceng.dll
2012-11-19 22:24:54 2047488 ----a-w- c:\windows\system32\win32k.sys
2012-11-19 20:08:25 -------- d-----w- c:\programdata\bgootqvccoxqqoa
.
==================== Find3M ====================
.
2012-10-22 13:02:46 179936 ----a-w- c:\windows\system32\drivers\avgidsdriverx.sys
2012-10-15 03:48:52 55776 ----a-w- c:\windows\system32\drivers\avgidshx.sys
2012-10-08 07:56:24 1800704 ----a-w- c:\windows\system32\jscript9.dll
2012-10-08 07:48:03 1129472 ----a-w- c:\windows\system32\wininet.dll
2012-10-08 07:47:44 1427968 ----a-w- c:\windows\system32\inetcpl.cpl
2012-10-08 07:44:05 142848 ----a-w- c:\windows\system32\ieUnatt.exe
2012-10-08 07:43:21 420864 ----a-w- c:\windows\system32\vbscript.dll
2012-10-08 07:40:56 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2012-10-05 13:32:11 27496 ----a-w- c:\windows\system32\drivers\avgtpx86.sys
2012-10-02 03:30:38 159712 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2012-09-21 03:46:06 164832 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2012-09-21 03:46:00 177376 ----a-w- c:\windows\system32\drivers\avglogx.sys
2012-09-21 03:45:54 19936 ----a-w- c:\windows\system32\drivers\avgidsshimx.sys
2012-09-14 03:05:20 35552 ----a-w- c:\windows\system32\drivers\avgrkx86.sys
2012-09-13 13:28:08 2048 ----a-w- c:\windows\system32\tzres.dll
.
============= FINISH: 10:41:24.04 ===============



.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 19/12/2010 02:23:32
System Uptime: 06/12/2012 10:08:30 (0 hours ago)
.
Motherboard: Acer | | CathedralPeak
Processor: Intel® Core™2 Duo CPU T6400 @ 2.00GHz | U2E1 | 1200/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 233 GiB total, 151.151 GiB free.
D: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
.
==== Installed Programs ======================
.
Update for Microsoft Office 2007 (KB2508958)
ABBYY FineReader 6.0 Sprint
Acer Arcade Deluxe
Acer Crystal Eye Webcam 2.0.8
Acer eDataSecurity Management
Acer Empowering Technology
Acer ePower Management
Acer eSettings Management
Acer GameZone Console 2.0.1.1
Acer GridVista
Acer Mobility Center Plug-In
Acer ScreenSaver
Acrobat.com
Activation Assistant for the 2007 Microsoft Office suites
Adobe AIR
Adobe Community Help
Adobe Flash Player 11 ActiveX
Adobe Help Center 2.1
Adobe Photoshop Elements 5.0
Adobe Photoshop Elements 9
Adobe Reader X (10.1.4)
Agatha Christie Death on the Nile
Agere Systems HDA Modem
Alice Greenfingers
Amazon Kindle
Amazon MP3 Downloader 1.0.9
Apple Application Support
Apple Mobile Device Support
Apple Software Update
AVG 2013
AVG PC Tuneup
Azada
Backspin Billiards
Big Kahuna Reef
Bonjour
Bookworm Deluxe
Bricks of Egypt
Cake Mania
calibre
Camera RAW Plug-In for EPSON Creativity Suite
CANON iMAGE GATEWAY Task for ZoomBrowser EX
Canon Internet Library for ZoomBrowser EX
Canon MOV Decoder
Canon MOV Encoder
Canon MovieEdit Task for ZoomBrowser EX
Canon Utilities CameraWindow
Canon Utilities CameraWindow DC_DV 6 for ZoomBrowser EX
Canon Utilities Digital Photo Professional 3.6
Canon Utilities EOS Utility
Canon Utilities MyCamera
Canon Utilities Original Data Security Tools
Canon Utilities PhotoStitch
Canon Utilities Picture Style Editor
Canon Utilities RemoteCapture Task for ZoomBrowser EX
Canon Utilities WFT-E1/E2/E3/E4 Utility
Canon Utilities ZoomBrowser EX
Canon ZoomBrowser EX Memory Card Utility
Cartes du Ciel V3.4.1
CCleaner
Chicken Invaders 3
Chuzzle
Diner Dash Flo on the Go
Elements 9 Organizer
Elements STI Installer
EPSON Attach To Email
EPSON Copy Utility 3
EPSON Easy Photo Print
EPSON File Manager
EPSON Printer Software
EPSON Scan
EPSON Scan Assistant
EPSON Stylus CX7300_CX8300_DX7400_DX8400 Manual
eSobi v2
Facebook Video Calling 1.2.0.287
Flip Words 2
GcmWin
Google Chrome
Google Desktop
Google Earth
Google Earth Plug-in
Google Toolbar for Internet Explorer
Google Update Helper
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Microsoft .NET Framework 4 Client Profile (KB2461678)
iCloud
Intel® Graphics Media Accelerator Driver
iTunes
Java Auto Updater
Java™ 6 Update 31
Jewel Quest Solitaire
Just Learn Morse Code
jZip
Ken Ward's Zipper 1.4000
Kick N Rush
Launch Manager
LightScribe 1.4.142.1
Mahjong Escape Ancient China
Mahjongg Artifacts
Malwarebytes Anti-Malware version 1.65.1.1000
Marvell Miniport Driver
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office Home and Student 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Works
Microsoft_VC80_CRT_x86
Microsoft_VC80_MFC_x86
Microsoft_VC80_MFCLOC_x86
Microsoft_VC90_CRT_x86
Mobysaurus Thesaurus
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MyFreeCodec
Mystery Case Files - Huntsville
Mystery Solitaire - Secret Island
NTI Backup Now 5
NTI Backup Now Standard
NTI Media Maker 8
Orion
PC-ALE 1.602H Build 6
PC Connectivity Solution
PCDJ VJ
PhotoNow!
PowerDirector
QuickTime
Realtek High Definition Audio Driver
Realtek USB 2.0 Card Reader
RegiStax 6
Safari
Samsung Kies
Samsung New PC Studio
Samsung New PC Studio USB Driver Installer
SAMSUNG SYMBIAN USB Download Driver
SAMSUNG USB Driver for Mobile Phones
SamsungConnectivityCableDriver
SaveAs
Search Assistant MocaFlix 1.66
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596856) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687311) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687314) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687441) 32-Bit Edition
Security Update for Microsoft Office Excel 2007 (KB2687307) 32-Bit Edition
Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Word 2007 (KB2687315) 32-Bit Edition
Serif PhotoPlus Starter Edition
SkySwePro
SopCast 3.3.2
Synaptics Pointing Device Driver
Turbo Pizza
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Veetle TV 0.9.18
Virtual Moon Atlas V5.1
Windows Driver Package - Nokia pccsmcfd (10/12/2007 6.85.4.0)
Windows Searchqu Toolbar
WinZip Courier
Zuma Deluxe
.
==== End Of File ===========================


thanks

#4 Maniac

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Posted 06 December 2012 - 08:57 AM

Which browser is the problem?
My help is free, however, if you wish to make a small donation to show appreciation and to help me continue the fight against Malware, then click here paypal.gif

#5 Adax

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Posted 06 December 2012 - 10:08 AM

google chrome as soon as you open it it redirects to websearch.mocafix even if you change the default back to google it still revertgs back to mocafix

#6 Maniac

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Posted 06 December 2012 - 10:53 AM

Please perform the following actions and let me know:
http://support.googl...&answer=2765944
My help is free, however, if you wish to make a small donation to show appreciation and to help me continue the fight against Malware, then click here paypal.gif

#7 Adax

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Posted 06 December 2012 - 11:34 AM

Hi I have gone through that link and removed the extension nothing out of the ordinary so no extensions

default hompeage search is google .co.uk but also still opens with the url www.websearch.mocaflix.com

would it be worth un installing google chrome and then reinstall a new version or is this deep rooted in to my laptop

as also stated in the link i ran a malware and it found nothing

thanks

#8 Maniac

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Posted 06 December 2012 - 04:48 PM

It is not a bad idea. Please re-install it.
My help is free, however, if you wish to make a small donation to show appreciation and to help me continue the fight against Malware, then click here paypal.gif

#9 Adax

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Posted 07 December 2012 - 09:07 AM

ok have reinstalled chrome seems now no redirecting to the other site

#10 Maniac

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Posted 07 December 2012 - 08:04 PM

So everything is fine now?
My help is free, however, if you wish to make a small donation to show appreciation and to help me continue the fight against Malware, then click here paypal.gif

#11 Adax

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Posted 09 December 2012 - 07:26 AM

yes it seems so thank you for you help

#12 LDTate

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Posted 09 December 2012 - 05:04 PM

Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!
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