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#1 ARRGH9

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Posted 18 January 2013 - 11:25 PM

First of all I am running Win 7.
I was attempting to delete some files with the filename "irunin" .exe, and two others.
While attempting to delete through cmd.exe I was advised to stop the explorer.exe process. In doing so, many of my icons were lost (including several GB worth of videos.)
The files still would not delete, and I noticed my homepage was changed as well.
I determined a virus was the culprit and did a system restore from a point two days ago when everything was fine.
The desktop items are still gone, and I've fond no way to reclaim them, even though they have been on my computer for months.
Any help would be appreciated.

#2 daledoc1

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Posted 19 January 2013 - 01:26 AM

Hello and welcome, ARRGH9: :)

First of all, don't run any sort of temporary file cleaner until you get expert help; otherwise, you may not be able to recover your files/folders.

There is a tutorial for the use of a specialized tool here: Use unhide.exe to Reveal Files and Folders Hidden by Rogue Infections:

For guided, expert help with cleaning your system, please follow the recommendations in this sticky topic: Available Assistance for Possibly Infected Computers

HTH,

daledoc1

Just a home user & forum volunteer
DT1: Win7/Ult/64 SP1; Intel Core i7-3770 @3.4 GHz; 16 GB RAM; NVidia GeForce GT620; IE9; Fx; TB; Cable HSI; MBAM PRO 1.75.0.1300; KIS2014; SAS Free; CCleaner
DT2: Win7 Ult/64 SP1; Intel Core i7-860 @2.8 GHz; 8 GB RAM; ATI Radeon HD 5770; IE 9, Fx; TB; Cable HSI; MBAM PRO 1.75.0.1300; KIS2014; SAS Free; CCleaner.
LT: Win7 Pro/64 SP1; Intel Core i7-3632 cached @3.2 GHz; 16 GB RAM; NVidia GeForce GT640M; IE 10; Fx; TB; WLAN; MBAM PRO 1.75.0.1300; Sophos ES 10.3; SAS Free; CCleaner.


#3 ARRGH9

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Posted 19 January 2013 - 01:14 PM

Nope, no dice...
I've run several virus/'malware scans... nothing detected anywhere.

#4 daledoc1

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Posted 19 January 2013 - 01:39 PM

Hi:

Glad to hear your scans are clean. :)

Nonetheless, repairing damage from infections is not something that's handled in this section of the forum (which is reserved for problems installing/running MBAM).

If you would like expert help with this -- which will likely require specialized expertise and tools -- please select from one of the three options outlined in the sticky topic in my earlier reply.
Once you are given the "all clear" from your helper as far as malware remnants/damage, he/she may refer you elsewhere, e.g. to the PC Help section of the forum, for additional assistance, if needed.

Thanks for your patience and understanding,

daledoc1

Just a home user & forum volunteer
DT1: Win7/Ult/64 SP1; Intel Core i7-3770 @3.4 GHz; 16 GB RAM; NVidia GeForce GT620; IE9; Fx; TB; Cable HSI; MBAM PRO 1.75.0.1300; KIS2014; SAS Free; CCleaner
DT2: Win7 Ult/64 SP1; Intel Core i7-860 @2.8 GHz; 8 GB RAM; ATI Radeon HD 5770; IE 9, Fx; TB; Cable HSI; MBAM PRO 1.75.0.1300; KIS2014; SAS Free; CCleaner.
LT: Win7 Pro/64 SP1; Intel Core i7-3632 cached @3.2 GHz; 16 GB RAM; NVidia GeForce GT640M; IE 10; Fx; TB; WLAN; MBAM PRO 1.75.0.1300; Sophos ES 10.3; SAS Free; CCleaner.





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