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Windows must now restart because plug and play service terminated unexpectedly


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#1 iskaalexander93

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Posted 06 February 2013 - 02:46 AM

Hello all best wishes for us, this is my first post on this forum after searching the help of some kind of malware attacks whether on my laptop.
Whether because of my careless causing virus attacks landed on my laptop.
After I turn on the laptop, the boot process was normal as usual. But as already in the process of logging on and has reached the desktop and there is no 10 second sudden pop up saying "Windows must now restart Because plug and play service terminated unexpectedly" also sometimes appears "Windows must now restart because power service terminated unexpectedly" so continuous thing happened this way.
But when I tried to enter in Safe Mode all of this run smoothly.
Can anyone help? I desperately need help for this problem.
Thank you.

#2 AdvancedSetup

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Posted 06 February 2013 - 03:04 AM

Hello and Welcome to Malwarebytes

From the sounds of it the computer may be infected, I would suggest following the advice from the topic here Available Assistance for Possibly Infected Computers and having one of the Experts assist you with looking into your issue.

Thanks

Ron Lewis
Forum Community Manager

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#3 iskaalexander93

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Posted 06 February 2013 - 03:11 AM

okay thanks admin, i will go there :)




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