Jump to content


Photo

Not updating and has the wrong date

update wrong date new definitions

  • Please log in to reply
9 replies to this topic

#1 julieann

julieann

    New Member

  • Members
  • Pip
  • 5 posts

Posted 13 February 2013 - 07:55 PM

I have the free version of Malwarebytes, and I am having a hard time getting it to update. Each time I make it check, it says that I have the most recent version. However, surely, this is not the case because usually there are several each day. I haven't had gotten it to update for a few days. Today I uninstalled it and reinstalled it, hoping that that would jump it back to updating properly. It is still not updating. The program says the date is February 5 although today is the 13th. It tells me that I have database version v2013.02.06.01, which I'm assuming is the first update of Feb 6.

What should I do? My computer itself knows that correct time and date, so I'm not sure why Malwarebytes doesn't know and why it's not updating. Are these two issues related?

#2 noknojon

noknojon

    you know why ---

  • Honorary Members
  • PipPipPipPipPipPip
  • 6,090 posts
  • Gender:Male

Posted 13 February 2013 - 08:17 PM

Hello julieann and Welcome -
Please post an mbam-check log:

Create an mbam-check log:
Download mbam-check.exe from here and save it to your desktop
Double-click on mbam-check.exe to run it, it should then open a log file
Please attach the CheckResults.txt file which should now be located on your desktop to your next reply
From this we may get an idea of the problem -
Is your Internet connection OK apart from this minor problem ??

Thank You -
Just another private helper .......................... The answer is always 42, or Reboot
If you are waiting for an answer Press F5 ................. you may have one waiting for you ........

#3 AdvancedSetup

AdvancedSetup

    Staff

  • Root Admin
  • PipPipPipPipPipPip
  • 40,904 posts
  • Gender:Male
  • Location:US

Posted 13 February 2013 - 10:20 PM

Please also run a Quick Scan and post that log and the log below as well.


Please run the following scanner and send back the logs.

Download DDS from one of the locations below and save to your Desktop
dds.scr
dds.com


Temporarily disable any script blocker if your Anti-Virus/Anti-Malware has it.
How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

Once downloaded you can disconnect from the Internet and disable your Ant-Virus temporarily if needed.
Then double click dds.scr or dds.com to run the tool, on Vista or Win 7 right click and select Run as administrator
Click the Run button if prompted with an Open File - Security Warning dialog box.
A black DOS console should open and run for a moment.
  • When done, DDS will open two (2) logs:
  • DDS.txt
  • Attach.txt
  • Save both reports to your desktop
  • Please include the following logs in your next reply: DDS.txt and Attach.txt
    You can ignore the note about zipping the Attach.txt file in most cases.



Thanks

Ron Lewis
Forum Community Manager

staff.png

Follow us: Twitter, Become a fan: Facebook


#4 julieann

julieann

    New Member

  • Members
  • Pip
  • 5 posts

Posted 14 February 2013 - 12:02 AM

This is what the check function brought up. I don't know what any of this means, though.


mbam-check result log version: 2.0.0.1000

Malwarebytes Version: REG_SZ 1.70.0.1100

Date Log Created: 02/13/13
Time Log Created: 22:59:18

User Account type: Administrator

64 bit Operating System

Product Name: REG_SZ Windows 7 Home Premium

Current Build Number: 7601

Current Version Number: 6.1

Current CSDVersion: Service Pack 1

Proxy Status: No proxy is Set

Proxy Override:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\
ProxyOverride REG_SZ <local>

LAN Settings:
=============

only 'Automatically detect settings' is selected

SystemPartition:
================

HKEY_LOCAL_MACHINE\SYSTEM\Setup\
SystemPartition REG_SZ \Device\HarddiskVolume1

Balloon Tips Status:
====================

Enabled

Time Format Settings:
=====================

Should be:
h:mm:ss tt
AM
PM
:

Currently:
REG_SZ h:mm:ss tt
REG_SZ AM
REG_SZ PM
REG_SZ :

Language and Regional Settings:
===============================

ACP: Language is English (United States)
MACCP: Language is English (United States)
OEMCP: Language is English (United States)

Startup Folders for Error_Expanding_Variables Check:
====================================================

All Users Startup Folder Exists.
Current User's Startup Folder Exists.


Terminal Services Status for (null) entries in PM logs and GetUserToken errors:
===============================================================================

TERMService:
==============
Type : 32
State : 1 (The service is not running.) (State is stopped)
WIN32_EXIT_CODE : 1077
SERVICE_EXIT_CODE : 0
CHECKPOINT : 0
WAIT_HINT : 0


TermService Start is set to: 3 (Manual Startup)

Compatibility Flag Settings (Any MBAM file listings should be removed):
=======================================================================

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\appCompatFlags\Layers
C:\Program Files (x86)\AVG\AVG10\avgmfapx.exeREG_SZ VISTARTM
C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exeREG_SZ DISABLEUSERCALLBACKEXCEPTION
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\appCompatFlags\Layers
C:\Program Files (x86)\AVG\AVG10\avgui.exeREG_SZ ELEVATECREATEPROCESS



Malwarebytes Anti-Malware Shell Extension Block Check:
======================================================



MBAM Startup Entries:
=====================
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\RunOnce
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce

Service and Driver Status:
==========================

<--CAN NOT OPEN SC_HANDLE, SERVICE IS NOT RUNNING FOR: MBAMProtector


<--CAN NOT OPEN SC_HANDLE, SERVICE IS NOT RUNNING FOR: MBAMService


<--CAN NOT OPEN SC_HANDLE, SERVICE IS NOT RUNNING FOR: MBAMScheduler


<--CAN NOT OPEN SC_HANDLE, SERVICE IS NOT RUNNING FOR: MBAMChameleon


MBAMProtector Registry Values:
==============================


MBAMService Registry Values:
============================


MBAMScheduler Registry Values:
==============================



MBAM DLL's and Runtime Files:
=============================

HKEY_CLASSES_ROOT\vbAcceleratorSGrid6.vbalGrid
(Default): REG_SZ vbAccelerator Grid Control
HKEY_CLASSES_ROOT\vbAcceleratorSGrid6.vbalGrid\Clsid
(Default): REG_SZ {C5DA1F2B-B2BF-4DFC-BC9A-439133543A67}

HKEY_CLASSES_ROOT\SSubTimer6.GSubclass
(Default): REG_SZ SSubTimer6.GSubclass
HKEY_CLASSES_ROOT\SSubTimer6.GSubclass\Clsid
(Default): REG_SZ {71A27032-C7D8-11D2-BEF8-525400DFB47A}

HKEY_CLASSES_ROOT\SSubTimer6.CTimer
(Default): REG_SZ SSubTimer6.CTimer
HKEY_CLASSES_ROOT\SSubTimer6.CTimer\Clsid
(Default): REG_SZ {71A27034-C7D8-11D2-BEF8-525400DFB47A}

HKEY_CLASSES_ROOT\SSubTimer6.ISubclass
(Default): REG_SZ SSubTimer6.ISubclass
HKEY_CLASSES_ROOT\SSubTimer6.ISubclass\Clsid
(Default): REG_SZ {71A2702F-C7D8-11D2-BEF8-525400DFB47A}




HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A2702F-C7D8-11D2-BEF8-525400DFB47A}
(Default): REG_SZ SSubTimer6.ISubclass
HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A2702F-C7D8-11D2-BEF8-525400DFB47A}\Implemented Categories
HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A2702F-C7D8-11D2-BEF8-525400DFB47A}\Implemented Categories\{40FC6ED5-2438-11CF-A3DB-080036F12502}
HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A2702F-C7D8-11D2-BEF8-525400DFB47A}\ProgID
(Default): REG_SZ SSubTimer6.ISubclass
HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A2702F-C7D8-11D2-BEF8-525400DFB47A}\Programmable
HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A2702F-C7D8-11D2-BEF8-525400DFB47A}\TypeLib
(Default): REG_SZ {71A2702D-C7D8-11D2-BEF8-525400DFB47A}
HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A2702F-C7D8-11D2-BEF8-525400DFB47A}\VERSION
(Default): REG_SZ 1.0

HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27032-C7D8-11D2-BEF8-525400DFB47A}
(Default): REG_SZ SSubTimer6.GSubclass
HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27032-C7D8-11D2-BEF8-525400DFB47A}\Implemented Categories
HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27032-C7D8-11D2-BEF8-525400DFB47A}\Implemented Categories\{40FC6ED5-2438-11CF-A3DB-080036F12502}
HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27032-C7D8-11D2-BEF8-525400DFB47A}\InprocServer32
(Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware\ssubtmr6.dll
ThreadingModel REG_SZ Apartment
HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27032-C7D8-11D2-BEF8-525400DFB47A}\ProgID
(Default): REG_SZ SSubTimer6.GSubclass
HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27032-C7D8-11D2-BEF8-525400DFB47A}\Programmable
HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27032-C7D8-11D2-BEF8-525400DFB47A}\TypeLib
(Default): REG_SZ {71A2702D-C7D8-11D2-BEF8-525400DFB47A}
HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27032-C7D8-11D2-BEF8-525400DFB47A}\VERSION
(Default): REG_SZ 1.0

HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27034-C7D8-11D2-BEF8-525400DFB47A}
(Default): REG_SZ SSubTimer6.CTimer
HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27034-C7D8-11D2-BEF8-525400DFB47A}\Implemented Categories
HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27034-C7D8-11D2-BEF8-525400DFB47A}\Implemented Categories\{40FC6ED5-2438-11CF-A3DB-080036F12502}
HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27034-C7D8-11D2-BEF8-525400DFB47A}\InprocServer32
(Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware\ssubtmr6.dll
ThreadingModel REG_SZ Apartment
HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27034-C7D8-11D2-BEF8-525400DFB47A}\ProgID
(Default): REG_SZ SSubTimer6.CTimer
HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27034-C7D8-11D2-BEF8-525400DFB47A}\Programmable
HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27034-C7D8-11D2-BEF8-525400DFB47A}\TypeLib
(Default): REG_SZ {71A2702D-C7D8-11D2-BEF8-525400DFB47A}
HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27034-C7D8-11D2-BEF8-525400DFB47A}\VERSION
(Default): REG_SZ 1.0


HKEY_CLASSES_ROOT\TypeLib\{DE8CE233-DD83-481D-844C-C07B96589D3A}
HKEY_CLASSES_ROOT\TypeLib\{DE8CE233-DD83-481D-844C-C07B96589D3A}\1.1
(Default): REG_SZ vbAccelerator VB6 SGrid Control 2.0
HKEY_CLASSES_ROOT\TypeLib\{DE8CE233-DD83-481D-844C-C07B96589D3A}\1.1\0
HKEY_CLASSES_ROOT\TypeLib\{DE8CE233-DD83-481D-844C-C07B96589D3A}\1.1\0\win32
(Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware\vbalsgrid6.ocx
HKEY_CLASSES_ROOT\TypeLib\{DE8CE233-DD83-481D-844C-C07B96589D3A}\1.1\FLAGS
(Default): REG_SZ 2
HKEY_CLASSES_ROOT\TypeLib\{DE8CE233-DD83-481D-844C-C07B96589D3A}\1.1\HELPDIR
(Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware
HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{DE8CE233-DD83-481D-844C-C07B96589D3A}
HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{DE8CE233-DD83-481D-844C-C07B96589D3A}\1.1
(Default): REG_SZ vbAccelerator VB6 SGrid Control 2.0
HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{DE8CE233-DD83-481D-844C-C07B96589D3A}\1.1\0
HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{DE8CE233-DD83-481D-844C-C07B96589D3A}\1.1\0\win32
(Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware\vbalsgrid6.ocx
HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{DE8CE233-DD83-481D-844C-C07B96589D3A}\1.1\FLAGS
(Default): REG_SZ 2
HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{DE8CE233-DD83-481D-844C-C07B96589D3A}\1.1\HELPDIR
(Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware
HKEY_CLASSES_ROOT\TypeLib\{71A2702D-C7D8-11D2-BEF8-525400DFB47A}
HKEY_CLASSES_ROOT\TypeLib\{71A2702D-C7D8-11D2-BEF8-525400DFB47A}\1.0
(Default): REG_SZ vbAccelerator VB6 Subclassing and Timer Assistant (with configurable message response, multi-control support + timer bug fix)
HKEY_CLASSES_ROOT\TypeLib\{71A2702D-C7D8-11D2-BEF8-525400DFB47A}\1.0\0
HKEY_CLASSES_ROOT\TypeLib\{71A2702D-C7D8-11D2-BEF8-525400DFB47A}\1.0\0\win32
(Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware\ssubtmr6.dll
HKEY_CLASSES_ROOT\TypeLib\{71A2702D-C7D8-11D2-BEF8-525400DFB47A}\1.0\FLAGS
(Default): REG_SZ 0
HKEY_CLASSES_ROOT\TypeLib\{71A2702D-C7D8-11D2-BEF8-525400DFB47A}\1.0\HELPDIR
(Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware
HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{71A2702D-C7D8-11D2-BEF8-525400DFB47A}
HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{71A2702D-C7D8-11D2-BEF8-525400DFB47A}\1.0
(Default): REG_SZ vbAccelerator VB6 Subclassing and Timer Assistant (with configurable message response, multi-control support + timer bug fix)
HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{71A2702D-C7D8-11D2-BEF8-525400DFB47A}\1.0\0
HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{71A2702D-C7D8-11D2-BEF8-525400DFB47A}\1.0\0\win32
(Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware\ssubtmr6.dll
HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{71A2702D-C7D8-11D2-BEF8-525400DFB47A}\1.0\FLAGS
(Default): REG_SZ 0
HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{71A2702D-C7D8-11D2-BEF8-525400DFB47A}\1.0\HELPDIR
(Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware
HKEY_CLASSES_ROOT\Interface\{71A2702E-C7D8-11D2-BEF8-525400DFB47A}
(Default): REG_SZ _ISubclass
HKEY_CLASSES_ROOT\Interface\{71A2702E-C7D8-11D2-BEF8-525400DFB47A}\ProxyStubClsid32
(Default): REG_SZ {00020424-0000-0000-C000-000000000046}
HKEY_CLASSES_ROOT\Interface\{71A2702E-C7D8-11D2-BEF8-525400DFB47A}\TypeLib
(Default): REG_SZ {71A2702D-C7D8-11D2-BEF8-525400DFB47A}
Version REG_SZ 1.0
HKEY_CLASSES_ROOT\Wow6432Node\Interface\{71A2702E-C7D8-11D2-BEF8-525400DFB47A}
(Default): REG_SZ ISubclass
HKEY_CLASSES_ROOT\Wow6432Node\Interface\{71A2702E-C7D8-11D2-BEF8-525400DFB47A}\ProxyStubClsid
(Default): REG_SZ {00020424-0000-0000-C000-000000000046}
HKEY_CLASSES_ROOT\Wow6432Node\Interface\{71A2702E-C7D8-11D2-BEF8-525400DFB47A}\ProxyStubClsid32
(Default): REG_SZ {00020424-0000-0000-C000-000000000046}
HKEY_CLASSES_ROOT\Wow6432Node\Interface\{71A2702E-C7D8-11D2-BEF8-525400DFB47A}\TypeLib
(Default): REG_SZ {71A2702D-C7D8-11D2-BEF8-525400DFB47A}
Version REG_SZ 1.0
HKEY_CLASSES_ROOT\Interface\{71A27036-C7D8-11D2-BEF8-525400DFB47A}
(Default): REG_SZ __CTimer
HKEY_CLASSES_ROOT\Interface\{71A27036-C7D8-11D2-BEF8-525400DFB47A}\ProxyStubClsid32
(Default): REG_SZ {00020420-0000-0000-C000-000000000046}
HKEY_CLASSES_ROOT\Interface\{71A27036-C7D8-11D2-BEF8-525400DFB47A}\TypeLib
(Default): REG_SZ {71A2702D-C7D8-11D2-BEF8-525400DFB47A}
Version REG_SZ 1.0
HKEY_CLASSES_ROOT\Wow6432Node\Interface\{71A27036-C7D8-11D2-BEF8-525400DFB47A}
(Default): REG_SZ CTimer
HKEY_CLASSES_ROOT\Wow6432Node\Interface\{71A27036-C7D8-11D2-BEF8-525400DFB47A}\ProxyStubClsid
(Default): REG_SZ {00020420-0000-0000-C000-000000000046}
HKEY_CLASSES_ROOT\Wow6432Node\Interface\{71A27036-C7D8-11D2-BEF8-525400DFB47A}\ProxyStubClsid32
(Default): REG_SZ {00020420-0000-0000-C000-000000000046}
HKEY_CLASSES_ROOT\Wow6432Node\Interface\{71A27036-C7D8-11D2-BEF8-525400DFB47A}\TypeLib
(Default): REG_SZ {71A2702D-C7D8-11D2-BEF8-525400DFB47A}
Version REG_SZ 1.0
HKEY_CLASSES_ROOT\Interface\{1EDFD7DF-030D-4144-952E-9D7D86691CDB}
(Default): REG_SZ __vbalGrid
HKEY_CLASSES_ROOT\Interface\{1EDFD7DF-030D-4144-952E-9D7D86691CDB}\ProxyStubClsid32
(Default): REG_SZ {00020420-0000-0000-C000-000000000046}
HKEY_CLASSES_ROOT\Interface\{1EDFD7DF-030D-4144-952E-9D7D86691CDB}\TypeLib
(Default): REG_SZ {DE8CE233-DD83-481D-844C-C07B96589D3A}
Version REG_SZ 1.1
HKEY_CLASSES_ROOT\Wow6432Node\Interface\{1EDFD7DF-030D-4144-952E-9D7D86691CDB}
(Default): REG_SZ vbalGrid
HKEY_CLASSES_ROOT\Wow6432Node\Interface\{1EDFD7DF-030D-4144-952E-9D7D86691CDB}\ProxyStubClsid
(Default): REG_SZ {00020420-0000-0000-C000-000000000046}
HKEY_CLASSES_ROOT\Wow6432Node\Interface\{1EDFD7DF-030D-4144-952E-9D7D86691CDB}\ProxyStubClsid32
(Default): REG_SZ {00020420-0000-0000-C000-000000000046}
HKEY_CLASSES_ROOT\Wow6432Node\Interface\{1EDFD7DF-030D-4144-952E-9D7D86691CDB}\TypeLib
(Default): REG_SZ {DE8CE233-DD83-481D-844C-C07B96589D3A}
Version REG_SZ 1.1
MBAM Registry Settings and License Info:
========================================


HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Malwarebytes' Anti-Malware
InstallPath REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware
Affiliate REG_SZ https://store.malwar...kout&cart=29945
dbversion REG_SZ v2013.02.06.01
programversion REG_SZ 1.70.0.1100
dbdate REG_SZ Wed, 06 Feb 2013 00:38:45 GMT
hidereg REG_DWORD 0
startipdisabled REG_DWORD 0
useproxy REG_DWORD 0
useauthentication REG_DWORD 0
advancedheuristics REG_DWORD 1
detectpup REG_DWORD 2
detectpum REG_DWORD 1
detectp2p REG_DWORD 0
updatewarn REG_DWORD 1
updatewarndays REG_DWORD 7
downloadprogram REG_DWORD 1
scanreboot REG_DWORD 1
notifyinstallprogram REG_DWORD 1
contextmenu REG_DWORD 1
reportthreats REG_DWORD 1
silentipmode REG_DWORD 0
trialpromptshown REG_DWORD 1
startwithwindows REG_DWORD 1
startfsdisabled REG_DWORD 0
autoquarantine REG_DWORD 1
autoquarantinenotify REG_DWORD 1
programbuild REG_SZ consumer
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Malwarebytes' Anti-Malware\UUID
There is data here but it is hidden.

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Malwarebytes' Anti-Malware\UUID
LicenseId REG_SZ cd88806f-0c66-4426-af7a-a7d6f59411aa
LicenseIdVerification REG_SZ abb8082c4103ee05033bcc79096c4d0b
LicenseIdLastSent2 REG_SZ 30155950 2323385781
LicenseIdLastSent1 REG_SZ 30153546 3005748779


HKEY_CURRENT_USER\SOFTWARE\Malwarebytes' Anti-Malware
language REG_SZ english.lng
selectedrives REG_SZ C:\|D:\|
terminateie REG_DWORD 0
autosavelog REG_DWORD 1
openlog REG_DWORD 1
alwaysscanmemory REG_DWORD 1
alwaysscanregistry REG_DWORD 1
alwaysscanfiles REG_DWORD 1
alwaysscanheuristics REG_DWORD 1
alwaysscanstartups REG_DWORD 1
defaultscan REG_DWORD 1



HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Malwarebytes' Anti-Malware_is1
Inno Setup: Setup Version REG_SZ 5.5.3-dev (a)
Inno Setup: App Path REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware
InstallLocation REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware\
Inno Setup: Icon Group REG_SZ Malwarebytes' Anti-Malware
Inno Setup: User REG_SZ Julie
Inno Setup: Selected Tasks REG_SZ desktopicon
Inno Setup: Deselected Tasks REG_SZ quicklaunchicon
Inno Setup: Language REG_SZ English
DisplayName REG_SZ Malwarebytes Anti-Malware version 1.70.0.1100
DisplayIcon REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe
UninstallString REG_SZ "C:\Program Files (x86)\Malwarebytes' Anti-Malware\unins000.exe"
QuietUninstallString REG_SZ "C:\Program Files (x86)\Malwarebytes' Anti-Malware\unins000.exe" /SILENT
DisplayVersion REG_SZ 1.70.0.1100
Publisher REG_SZ Malwarebytes Corporation
URLInfoAbout REG_SZ http://www.malwarebytes.org
NoModify REG_DWORD 1
NoRepair REG_DWORD 1
InstallDate REG_SZ 20130213
MajorVersion REG_DWORD 1
MinorVersion REG_DWORD 70
EstimatedSize REG_DWORD 18895
Pending File Rename Operations:
================================
If any Malwarebytes Anti-Malware items are listed below, the user must reboot to complete a Malwarebytes Anti-Malware upgrade installation.

Scheduler Queue:
================



Context Menu Entries:
=====================

HKEY_CLASSES_ROOT\AllFilesystemObjects\shellex\ContextMenuHandlers\MBAMShlExt
(Default): REG_SZ {57CE581A-0CB6-4266-9CA0-19364C90A0B3}

HKEY_CLASSES_ROOT\Folder\shellex\ContextMenuHandlers\MBAMShlExt
(Default): REG_SZ {57CE581A-0CB6-4266-9CA0-19364C90A0B3}

HKEY_CLASSES_ROOT\MBAMExt.MBAMShlExt
(Default): REG_SZ MBAMShlExt Class
HKEY_CLASSES_ROOT\MBAMExt.MBAMShlExt\CLSID
(Default): REG_SZ {57CE581A-0CB6-4266-9CA0-19364C90A0B3}
HKEY_CLASSES_ROOT\MBAMExt.MBAMShlExt\CurVer
(Default): REG_SZ MBAMExt.MBAMShlExt.1
HKEY_CLASSES_ROOT\MBAMExt.MBAMShlExt.1
(Default): REG_SZ MBAMShlExt Class
HKEY_CLASSES_ROOT\MBAMExt.MBAMShlExt.1\CLSID
(Default): REG_SZ {57CE581A-0CB6-4266-9CA0-19364C90A0B3}


HKEY_CLASSES_ROOT\Interface\{015FAC74-0374-494A-A02D-316D562C0FCE}
(Default): REG_SZ IMBAMShlExt
HKEY_CLASSES_ROOT\Interface\{015FAC74-0374-494A-A02D-316D562C0FCE}\ProxyStubClsid32
(Default): REG_SZ {00020424-0000-0000-C000-000000000046}
HKEY_CLASSES_ROOT\Interface\{015FAC74-0374-494A-A02D-316D562C0FCE}\TypeLib
(Default): REG_SZ {AFF1A83B-6C83-4342-8E68-1648DE06CB65}
Version REG_SZ 1.0
HKEY_CLASSES_ROOT\CLSID\{57CE581A-0CB6-4266-9CA0-19364C90A0B3}
(Default): REG_SZ MBAMShlExt Class
HKEY_CLASSES_ROOT\CLSID\{57CE581A-0CB6-4266-9CA0-19364C90A0B3}\InprocServer32
(Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamext.dll
ThreadingModel REG_SZ Apartment
HKEY_CLASSES_ROOT\CLSID\{57CE581A-0CB6-4266-9CA0-19364C90A0B3}\ProgID
(Default): REG_SZ MBAMExt.MBAMShlExt.1
HKEY_CLASSES_ROOT\CLSID\{57CE581A-0CB6-4266-9CA0-19364C90A0B3}\TypeLib
(Default): REG_SZ {AFF1A83B-6C83-4342-8E68-1648DE06CB65}
HKEY_CLASSES_ROOT\CLSID\{57CE581A-0CB6-4266-9CA0-19364C90A0B3}\VersionIndependentProgID
(Default): REG_SZ MBAMExt.MBAMShlExt

HKEY_CLASSES_ROOT\TypeLib\{AFF1A83B-6C83-4342-8E68-1648DE06CB65}
HKEY_CLASSES_ROOT\TypeLib\{AFF1A83B-6C83-4342-8E68-1648DE06CB65}\1.0
(Default): REG_SZ MBAMExt 1.0 Type Library
HKEY_CLASSES_ROOT\TypeLib\{AFF1A83B-6C83-4342-8E68-1648DE06CB65}\1.0\0
HKEY_CLASSES_ROOT\TypeLib\{AFF1A83B-6C83-4342-8E68-1648DE06CB65}\1.0\0\win64
(Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamext.dll
HKEY_CLASSES_ROOT\TypeLib\{AFF1A83B-6C83-4342-8E68-1648DE06CB65}\1.0\FLAGS
(Default): REG_SZ 0
HKEY_CLASSES_ROOT\TypeLib\{AFF1A83B-6C83-4342-8E68-1648DE06CB65}\1.0\HELPDIR
(Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware
HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{AFF1A83B-6C83-4342-8E68-1648DE06CB65}
HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{AFF1A83B-6C83-4342-8E68-1648DE06CB65}\1.0
(Default): REG_SZ MBAMExt 1.0 Type Library
HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{AFF1A83B-6C83-4342-8E68-1648DE06CB65}\1.0\0
HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{AFF1A83B-6C83-4342-8E68-1648DE06CB65}\1.0\0\win64
(Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamext.dll
HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{AFF1A83B-6C83-4342-8E68-1648DE06CB65}\1.0\FLAGS
(Default): REG_SZ 0
HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{AFF1A83B-6C83-4342-8E68-1648DE06CB65}\1.0\HELPDIR
(Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware


MBAM Drivers:
=============

C:\windows\system32\drivers\mbam.sys File Size: 24176 BYTES FileVersion: 1.60.2.0


Required Dependencies:
======================

BFE:
==============
Type : 32
State : 4 (The service is running.)
WIN32_EXIT_CODE : 0
SERVICE_EXIT_CODE : 0
CHECKPOINT : 0
WAIT_HINT : 0


HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BFE
DisplayName REG_SZ @%SystemRoot%\system32\bfe.dll,-1001
Group REG_SZ NetworkProvider
ImagePath REG_EXPAND_SZ %systemroot%\system32\svchost.exe -k LocalServiceNoNetwork
Description REG_SZ @%SystemRoot%\system32\bfe.dll,-1002
ObjectName REG_SZ NT AUTHORITY\LocalService
ErrorControl REG_DWORD 1
Start REG_DWORD 2
Type REG_DWORD 32
DependOnService REG_MULTI_SZ RpcSs

ServiceSidType REG_DWORD 3
RequiredPrivileges REG_MULTI_SZ SeAuditPrivilege

FailureActions REG_BINARY Binary Data

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BFE\Parameters
ServiceDll REG_EXPAND_SZ %SystemRoot%\System32\bfe.dll
ServiceDllUnloadOnStop REG_DWORD 1
ServiceMain REG_SZ BfeServiceMain

fltmgr:
==============
Type : 2
State : 4 (The service is running.) (STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0
SERVICE_EXIT_CODE : 0
CHECKPOINT : 0
WAIT_HINT : 0


HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\FltMgr
AttachWhenLoaded REG_DWORD 1
DisplayName REG_SZ @%SystemRoot%\system32\drivers\fltmgr.sys,-10001
Group REG_SZ FSFilter Infrastructure
ImagePath REG_EXPAND_SZ system32\drivers\fltmgr.sys
Description REG_SZ @%SystemRoot%\system32\drivers\fltmgr.sys,-10000
ErrorControl REG_DWORD 3
Start REG_DWORD 0
Tag REG_DWORD 1
Type REG_DWORD 2
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\FltMgr\Enum
0 REG_SZ Root\LEGACY_FLTMGR\0000
Count REG_DWORD 1
NextInstance REG_DWORD 1
C:\windows\system32\drivers\fltmgr.sys File Size: 289664 BYTES FileVersion: 6.1.7601.17514
C:\windows\SysWOW64\comctl32.ocx File Size: 1351392 BYTES FileVersion: 6.0.81.6
C:\windows\SysWOW64\mscomctl.ocx File Size: 1070152 BYTES FileVersion: 6.1.98.34
C:\windows\SysWOW64\olepro32.dll File Size: 90112 BYTES FileVersion: 6.1.7601.17514


List of MBAM Related Directories:
=================================

C:\Program Files (x86)\Malwarebytes' Anti-Malware
changes.txt File Size: 2128 BYTES
license.rtf File Size: 17916 BYTES
mbam.chm File Size: 469873 BYTES
mbam.dll File Size: 508264 BYTES FileVersion: 1.70.0.0
mbam.exe File Size: 824232 BYTES FileVersion: 1.70.0.9
mbamcore.dll File Size: 1091432 BYTES FileVersion: 1.70.0.0
mbamext.dll File Size: 93544 BYTES FileVersion: 1.70.0.0
mbamgui.exe File Size: 512360 BYTES FileVersion: 1.70.0.0
mbamnet.dll File Size: 2171240 BYTES FileVersion: 1.70.0.0
mbampt.exe File Size: 38248 BYTES FileVersion: 1.70.0.0
mbamscheduler.exe File Size: 398184 BYTES FileVersion: 1.70.0.0
mbamservice.exe File Size: 682344 BYTES FileVersion: 1.70.0.0
ssubtmr6.dll File Size: 46416 BYTES FileVersion: 1.1.0.3
unins000.dat File Size: 15263 BYTES
unins000.exe File Size: 710504 BYTES FileVersion: 51.52.0.0
unins000.msg File Size: 11277 BYTES
vbalsgrid6.ocx File Size: 496976 BYTES FileVersion: 2.0.0.40

C:\Program Files (x86)\Malwarebytes' Anti-Malware\Chameleon
chameleon.chm File Size: 186068 BYTES
firefox.com File Size: 216424 BYTES
firefox.exe File Size: 216424 BYTES
firefox.pif File Size: 216424 BYTES
firefox.scr File Size: 216424 BYTES
iexplore.exe File Size: 216424 BYTES
mbam-chameleon.com File Size: 216424 BYTES
mbam-chameleon.exe File Size: 216424 BYTES
mbam-chameleon.pif File Size: 216424 BYTES
mbam-chameleon.scr File Size: 216424 BYTES
mbam-killer.exe File Size: 894312 BYTES
rundll32.exe File Size: 216424 BYTES
svchost.exe File Size: 216424 BYTES
winlogon.exe File Size: 216424 BYTES

C:\Program Files (x86)\Malwarebytes' Anti-Malware\Languages
arabic.lng File Size: 21728 BYTES
belarusian.lng File Size: 26766 BYTES
bosnian.lng File Size: 26988 BYTES
bulgarian.lng File Size: 27400 BYTES
catalan.lng File Size: 28114 BYTES
chineseSI.lng File Size: 10970 BYTES
chineseTR.lng File Size: 11894 BYTES
croatian.lng File Size: 26576 BYTES
czech.lng File Size: 24682 BYTES
danish.lng File Size: 26434 BYTES
dutch.lng File Size: 28142 BYTES
english.lng File Size: 24418 BYTES
estonian.lng File Size: 25014 BYTES
finnish.lng File Size: 25770 BYTES
french.lng File Size: 29674 BYTES
german.lng File Size: 29698 BYTES
greek.lng File Size: 29116 BYTES
hebrew.lng File Size: 19202 BYTES
hungarian.lng File Size: 28430 BYTES
italian.lng File Size: 28022 BYTES
japanese.lng File Size: 16140 BYTES
korean.lng File Size: 14096 BYTES
latvian.lng File Size: 26916 BYTES
lithuanian.lng File Size: 27664 BYTES
macedonian.lng File Size: 28864 BYTES
norwegian.lng File Size: 24978 BYTES
polish.lng File Size: 26484 BYTES
portugueseBR.lng File Size: 28544 BYTES
portuguesePT.lng File Size: 28904 BYTES
romanian.lng File Size: 28090 BYTES
russian.lng File Size: 27134 BYTES
serbian.lng File Size: 26662 BYTES
slovak.lng File Size: 25486 BYTES
slovenian.lng File Size: 24696 BYTES
spanish.lng File Size: 29902 BYTES
swedish.lng File Size: 25800 BYTES
thai.lng File Size: 25884 BYTES
turkish.lng File Size: 25800 BYTES
vietnamese.lng File Size: 29400 BYTES

C:\Users\Julie\AppData\Roaming\Malwarebytes\Malwarebytes' Anti-Malware

C:\Users\Julie\AppData\Roaming\Malwarebytes\Malwarebytes' Anti-Malware\Logs
mbam-log-2010-12-30 (14-25-48).txt File Size: 943 BYTES
mbam-log-2010-12-30 (14-53-03).txt File Size: 898 BYTES
mbam-log-2011-01-02 (15-28-23).txt File Size: 896 BYTES
mbam-log-2011-01-16 (17-53-49).txt File Size: 897 BYTES
mbam-log-2011-01-17 (13-01-03).txt File Size: 896 BYTES
mbam-log-2011-01-21 (18-44-52).txt File Size: 896 BYTES
mbam-log-2011-03-05 (12-30-08).txt File Size: 897 BYTES
mbam-log-2011-03-25 (12-37-51).txt File Size: 898 BYTES
mbam-log-2011-04-22 (12-12-16).txt File Size: 898 BYTES
mbam-log-2011-05-01 (17-24-02).txt File Size: 896 BYTES
mbam-log-2011-05-14 (11-59-26).txt File Size: 898 BYTES
mbam-log-2011-05-22 (17-03-44).txt File Size: 897 BYTES
mbam-log-2011-05-25 (21-37-47).txt File Size: 897 BYTES
mbam-log-2011-06-10 (21-58-38).txt File Size: 897 BYTES
mbam-log-2011-06-13 (11-16-24).txt File Size: 898 BYTES
mbam-log-2011-06-21 (20-07-57).txt File Size: 897 BYTES
mbam-log-2011-06-23 (11-50-12).txt File Size: 897 BYTES
mbam-log-2011-06-30 (13-51-36).txt File Size: 896 BYTES
mbam-log-2011-07-04 (12-25-39).txt File Size: 897 BYTES
mbam-log-2011-07-12 (18-01-39).txt File Size: 912 BYTES
mbam-log-2011-07-28 (11-44-08).txt File Size: 913 BYTES
mbam-log-2011-08-08 (12-12-12).txt File Size: 912 BYTES
mbam-log-2011-08-17 (21-54-39).txt File Size: 912 BYTES
mbam-log-2011-08-21 (16-57-36).txt File Size: 912 BYTES
mbam-log-2011-08-24 (17-06-13).txt File Size: 912 BYTES
mbam-log-2011-08-30 (15-07-20).txt File Size: 912 BYTES
mbam-log-2011-09-01 (16-38-41).txt File Size: 911 BYTES
mbam-log-2011-09-06 (16-30-35).txt File Size: 911 BYTES
mbam-log-2011-09-08 (14-57-30).txt File Size: 911 BYTES
mbam-log-2011-09-11 (19-40-04).txt File Size: 911 BYTES
mbam-log-2011-09-14 (18-37-28).txt File Size: 912 BYTES
mbam-log-2011-09-15 (13-41-52).txt File Size: 912 BYTES
mbam-log-2011-09-17 (15-06-29).txt File Size: 912 BYTES
mbam-log-2011-09-27 (16-34-07).txt File Size: 912 BYTES
mbam-log-2011-10-02 (15-04-12).txt File Size: 912 BYTES
mbam-log-2011-10-17 (16-55-15).txt File Size: 913 BYTES
mbam-log-2011-11-02 (20-38-43).txt File Size: 912 BYTES
mbam-log-2011-11-22 (13-43-17).txt File Size: 913 BYTES
mbam-log-2011-12-06 (22-09-26).txt File Size: 913 BYTES
mbam-log-2011-12-08 (16-17-44).txt File Size: 912 BYTES
mbam-log-2011-12-19 (16-56-50).txt File Size: 913 BYTES
mbam-log-2011-12-20 (16-58-00).txt File Size: 913 BYTES
mbam-log-2011-12-28 (13-07-24).txt File Size: 1858 BYTES
mbam-log-2012-01-12 (14-26-36).txt File Size: 1856 BYTES
mbam-log-2012-01-23 (20-23-16).txt File Size: 1856 BYTES
mbam-log-2012-01-27 (19-18-34).txt File Size: 1856 BYTES
mbam-log-2012-01-28 (18-43-50).txt File Size: 1856 BYTES
mbam-log-2012-01-31 (20-21-13).txt File Size: 1856 BYTES
mbam-log-2012-02-03 (16-16-59).txt File Size: 1854 BYTES
mbam-log-2012-02-10 (22-09-07).txt File Size: 1856 BYTES
mbam-log-2012-02-14 (13-49-45).txt File Size: 1856 BYTES
mbam-log-2012-02-17 (15-43-00).txt File Size: 1854 BYTES
mbam-log-2012-02-19 (20-12-09).txt File Size: 1856 BYTES
mbam-log-2012-02-25 (18-49-59).txt File Size: 1856 BYTES
mbam-log-2012-02-27 (18-59-03).txt File Size: 1856 BYTES
mbam-log-2012-03-04 (13-20-25).txt File Size: 1854 BYTES
mbam-log-2012-03-12 (12-49-09).txt File Size: 1858 BYTES
mbam-log-2012-03-21 (12-32-24).txt File Size: 1858 BYTES
mbam-log-2012-04-01 (19-24-46).txt File Size: 1854 BYTES
mbam-log-2012-04-03 (19-05-05).txt File Size: 1854 BYTES
mbam-log-2012-04-05 (18-49-44).txt File Size: 1852 BYTES
mbam-log-2012-04-06 (15-04-16).txt File Size: 1854 BYTES
mbam-log-2012-04-21 (22-41-11).txt File Size: 1876 BYTES
mbam-log-2012-04-22 (20-52-14).txt File Size: 1856 BYTES
mbam-log-2012-04-23 (12-57-19).txt File Size: 1858 BYTES
mbam-log-2012-04-24 (19-44-48).txt File Size: 1854 BYTES
mbam-log-2012-04-29 (19-05-36).txt File Size: 1854 BYTES
mbam-log-2012-05-06 (18-22-12).txt File Size: 1854 BYTES
mbam-log-2012-05-08 (22-20-36).txt File Size: 1856 BYTES
mbam-log-2012-05-17 (23-53-26).txt File Size: 1878 BYTES
mbam-log-2012-05-28 (19-46-22).txt File Size: 1856 BYTES
mbam-log-2012-05-29 (20-56-21).txt File Size: 1856 BYTES
mbam-log-2012-06-02 (15-37-37).txt File Size: 1854 BYTES
mbam-log-2012-06-25 (16-42-42).txt File Size: 1854 BYTES
mbam-log-2012-07-04 (14-28-51).txt File Size: 1854 BYTES
mbam-log-2012-07-06 (19-43-04).txt File Size: 1854 BYTES
mbam-log-2012-07-19 (20-00-53).txt File Size: 1878 BYTES
mbam-log-2012-07-29 (19-46-59).txt File Size: 1878 BYTES
mbam-log-2012-08-04 (20-31-36).txt File Size: 1876 BYTES
mbam-log-2012-08-06 (13-59-13).txt File Size: 1876 BYTES
mbam-log-2012-08-10 (10-23-49).txt File Size: 1880 BYTES
mbam-log-2012-08-21 (19-10-02).txt File Size: 1878 BYTES
mbam-log-2012-08-28 (20-01-06).txt File Size: 1896 BYTES
mbam-log-2012-09-02 (13-38-46).txt File Size: 1896 BYTES
mbam-log-2012-09-09 (19-49-35).txt File Size: 1898 BYTES
mbam-log-2012-09-12 (19-26-15).txt File Size: 1898 BYTES
mbam-log-2012-09-16 (14-39-40).txt File Size: 1900 BYTES
mbam-log-2012-10-02 (12-56-14).txt File Size: 1902 BYTES
mbam-log-2012-10-07 (19-50-46).txt File Size: 1900 BYTES
mbam-log-2012-10-23 (14-42-58).txt File Size: 1922 BYTES
mbam-log-2012-10-23 (21-38-28).txt File Size: 1902 BYTES
mbam-log-2012-10-28 (11-57-12).txt File Size: 1904 BYTES
mbam-log-2012-11-03 (20-37-28).txt File Size: 1898 BYTES
mbam-log-2012-11-22 (19-28-57).txt File Size: 1902 BYTES
mbam-log-2012-12-02 (19-00-48).txt File Size: 1900 BYTES
mbam-log-2012-12-06 (14-18-18).txt File Size: 1900 BYTES
mbam-log-2012-12-08 (13-48-46).txt File Size: 1900 BYTES
mbam-log-2012-12-26 (14-36-11).txt File Size: 1900 BYTES
mbam-log-2012-12-27 (18-36-07).txt File Size: 1900 BYTES
mbam-log-2013-01-13 (21-38-04).txt File Size: 1900 BYTES
mbam-log-2013-01-18 (13-57-07).txt File Size: 1896 BYTES
mbam-log-2013-01-27 (22-31-44).txt File Size: 1900 BYTES
mbam-log-2013-02-03 (13-09-53).txt File Size: 1898 BYTES
mbam-log-2013-02-08 (14-03-18).txt File Size: 1898 BYTES

C:\Users\Julie\AppData\Roaming\Malwarebytes\Malwarebytes' Anti-Malware\Quarantine
BACKUP1.76385 File Size: 78 BYTES
QUAR1.76385 File Size: 721408 BYTES

C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware
exclusions.dat File Size: 2 BYTES
mbam-setup.exe File Size: 10156344 BYTES FileVersion: 1.70.0.1100
rules.ref File Size: 6987554 BYTES

C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\Configuration
build.conf File Size: 140 BYTES
config.conf File Size: 3970 BYTES
custom.conf File Size: 20 BYTES
database.conf File Size: 432 BYTES
html.conf File Size: 2762 BYTES
local.conf File Size: 538 BYTES
manifest.conf File Size: 1752 BYTES
messaging.conf File Size: 1430 BYTES
news.conf File Size: 405 BYTES

C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\Logs

===============================================================
END OF FILE

#5 julieann

julieann

    New Member

  • Members
  • Pip
  • 5 posts

Posted 14 February 2013 - 12:10 AM

My Internet is generally working well. My quick scan showed no malicious items, and this is the log.

Malwarebytes Anti-Malware 1.70.0.1100
www.malwarebytes.org

Database version: v2013.02.06.01

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Julie :: JULIE-PC [administrator]

2/13/2013 11:03:36 PM
mbam-log-2013-02-13 (23-03-36).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 226168
Time elapsed: 5 minute(s), 10 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

#6 noknojon

noknojon

    you know why ---

  • Honorary Members
  • PipPipPipPipPipPip
  • 6,090 posts
  • Gender:Male

Posted 14 February 2013 - 12:48 AM

Hi -
Please follow the directions from AdvancedSetup here http://forums.malwar...ndpost&p=646998
This may show some general errors -

Thank You -
Just another private helper .......................... The answer is always 42, or Reboot
If you are waiting for an answer Press F5 ................. you may have one waiting for you ........

#7 AdvancedSetup

AdvancedSetup

    Staff

  • Root Admin
  • PipPipPipPipPipPip
  • 40,904 posts
  • Gender:Male
  • Location:US

Posted 14 February 2013 - 03:12 AM

You also have your AVG software running in compatibility mode which is not good. You should remove those registry entries so that it runs normally on the system.

Ron Lewis
Forum Community Manager

staff.png

Follow us: Twitter, Become a fan: Facebook


#8 julieann

julieann

    New Member

  • Members
  • Pip
  • 5 posts

Posted 14 February 2013 - 05:44 PM

Here are those two logs.

AdvancedSetup, what do you mean about compatibility mode? Is it ok to have the AVG and Malwarebytes both on my computer?

Attached Files



#9 julieann

julieann

    New Member

  • Members
  • Pip
  • 5 posts

Posted 20 February 2013 - 07:55 PM

So does anyone have any suggestions? A few days ago, it randomly updated for me, but now it's back to not updating.

#10 AdvancedSetup

AdvancedSetup

    Staff

  • Root Admin
  • PipPipPipPipPipPip
  • 40,904 posts
  • Gender:Male
  • Location:US

Posted 20 February 2013 - 08:32 PM

From the MBAM CHECK log it shows that in the Registry you have AVG running under a compatibility mode
You should backup your registry and then remove those entries from the registry.

Compatibility Flag Settings (Any MBAM file listings should be removed):
=======================================================================

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\appCompatFlags\Layers

C:\Program Files (x86)\AVG\AVG10\avgmfapx.exe
C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\appCompatFlags\Layers
C:\Program Files (x86)\AVG\AVG10\avgui.exe



I would personally remove these from the computer if it were mine unless you specifically installed them on purpose.

AVG Security Toolbar
Google Chrome
Google Toolbar for Internet Explorer
Google Update Helper



These are old versions and the software is compromised. I highly recommend uninstalling ALL versions of Java and if possible don't use Java.
If you really have to use Java then make sure you're only using the very latest version at all times.

Java 7 Update 10
Java Auto Updater



This I'm pretty sure is a component of Norton PC Checkup probably sub licensed by Toshiba maybe?
Toshiba Laptop Checkup

As it has an entry here for Norton but no Norton shown in Program Add/Remove
R2 Norton PC Checkup Application Launcher;Toshiba Laptop Checkup Application Launcher;C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.3.198\SymcPCCULaunchSvc.exe [2010-12-1 135608]
S2 PCCUJobMgr;Common Client Job Manager Service;C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.3.198\ccSvcHst.exe [2011-12-6 126392]

I'm not sure if it has any type of conflict with other security programs or not as your computer is actually the first one I've seen actually using it. Not a very popular program.


Please review the attached PDF document on setting up the exclusions in AVG and set that up as well as the other items above and let us know if you continue to have updating issues or not.

Attached Files


Ron Lewis
Forum Community Manager

staff.png

Follow us: Twitter, Become a fan: Facebook






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users