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help removing a virus please

trojan js medos

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#1 bella6363

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Posted 16 February 2013 - 12:08 PM

I have the trojan:JS/Medfos.B virus on my computer. I ran MSE and it partially removes it, but i can't totally get rid of it. My computer is all messed up. What do I do now? Thanks for any help anyone can give me.

#2 daledoc1

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Posted 16 February 2013 - 12:18 PM

Hello and welcome, bella6363: :)

We can't work on malware diagnostics and removal in this sub-section of the forum.

So, for expert help, please carefully follow the recommendations in this sticky topic: Available Assistance For Possibly Infected Computers.
A malware helper will guide you through scanning and cleaning your system.

Thanks,

daledoc1

Just a home user & forum volunteer
DT1: Win7/Ult/64 SP1; Intel Core i7-3770 @3.4 GHz; 16 GB RAM; NVidia GeForce GT620; IE9; Fx; TB; Cable HSI; MBAM PRO 1.75.0.1300; KIS2014; SAS Free; CCleaner
DT2: Win7 Ult/64 SP1; Intel Core i7-860 @2.8 GHz; 8 GB RAM; ATI Radeon HD 5770; IE 9, Fx; TB; Cable HSI; MBAM PRO 1.75.0.1300; KIS2014; SAS Free; CCleaner.
LT: Win7 Pro/64 SP1; Intel Core i7-3632 cached @3.2 GHz; 16 GB RAM; NVidia GeForce GT640M; IE 10; Fx; TB; WLAN; MBAM PRO 1.75.0.1300; Sophos ES 10.3; SAS Free; CCleaner.


#3 bella6363

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Posted 16 February 2013 - 12:53 PM

Hello and welcome, bella6363: :)

We can't work on malware diagnostics and removal in this sub-section of the forum.

So, for expert help, please carefully follow the recommendations in this sticky topic: Available Assistance For Possibly Infected Computers.
A malware helper will guide you through scanning and cleaning your system.

Thanks,

daledoc1


Okay, thank you.

#4 daledoc1

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Posted 16 February 2013 - 02:04 PM

You are most welcome. :)

The experts will assist you with getting cleaned up.

Good luck!

daledoc1

Just a home user & forum volunteer
DT1: Win7/Ult/64 SP1; Intel Core i7-3770 @3.4 GHz; 16 GB RAM; NVidia GeForce GT620; IE9; Fx; TB; Cable HSI; MBAM PRO 1.75.0.1300; KIS2014; SAS Free; CCleaner
DT2: Win7 Ult/64 SP1; Intel Core i7-860 @2.8 GHz; 8 GB RAM; ATI Radeon HD 5770; IE 9, Fx; TB; Cable HSI; MBAM PRO 1.75.0.1300; KIS2014; SAS Free; CCleaner.
LT: Win7 Pro/64 SP1; Intel Core i7-3632 cached @3.2 GHz; 16 GB RAM; NVidia GeForce GT640M; IE 10; Fx; TB; WLAN; MBAM PRO 1.75.0.1300; Sophos ES 10.3; SAS Free; CCleaner.





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