Using Chameleon to clear Disk Antivirus Professional-how long do I wait?Dish Antivirus Professional
Posted 03 March 2013 - 12:33 PM
I have been waiting 15 minutes and the next line has not come up in the window the ...."done" message.
My question is, how long should I expect to wait for this "killing" to take place or is the Chameleon not working for some reason.
Fort Worth, TX
Posted 03 March 2013 - 12:40 PM
Until an MBAM staffer arrives...
Additional tips about running Chameleon can be found in these KB topics, though I presume you've already consulted them:
Use Malwarebytes Chameleon to install Malwarebytes Anti-Malware on an already infected system
Use Chameleon to run Malwarebytes Anti-Malware on infected systems
It would probably be advisable to have a qualified malware expert assist you with this.
We can't work on malware diagnostics and removal in this sub-section of the forum.
So, for expert assistance, please follow the recommendations in this sticky topic: Available Assistance For Possibly Infected Computers.
A qualified helper will guide you through the cleanup process using Chameleon and whatever other tools might be needed.
Just a home user & forum volunteer
DT1: Win7/Ult/64 SP1; Intel Core i7-3770 @3.4 GHz; 16 GB RAM; NVidia GeForce GT620; IE9; Fx; TB; Cable HSI; MBAM PRO 220.127.116.110; KIS2014; SAS Free; CCleaner
DT2: Win7 Ult/64 SP1; Intel Core i7-860 @2.8 GHz; 8 GB RAM; ATI Radeon HD 5770; IE 9, Fx; TB; Cable HSI; MBAM PRO 18.104.22.1680; KIS2014; SAS Free; CCleaner.
LT: Win7 Pro/64 SP1; Intel Core i7-3632 cached @3.2 GHz; 16 GB RAM; NVidia GeForce GT640M; IE 10; Fx; TB; WLAN; MBAM PRO 22.214.171.1240; Sophos ES 10.3; SAS Free; CCleaner.
Posted 03 March 2013 - 12:47 PM
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