Mbam seems to crash if Archive scanning is enabled. Here are two logs from the same "folderscan". One with Archive scanning enable, on without.
@raman, Hello! Good to see you here.
I have a few questions and a request.
Were these scans both performed using context menu function?
If MBAM crashes, how were you able to save a log for the scan with archive scanning enabled?
Does MBAM hang up (freeze) or does it crash/exit ungracefully?
I'd like to try to get a memory dump if it's a freeze.
Create a Full Crash Dump using Sysinternals Process Explorer:
Please download Sysinternals Process Explorer from here and save it to your desktop.http://live.sysinter...com/procexp.exe
Note: If using Windows Vista or Windows 7 then you also need to do the following:
Right-click on ProcExp.exe and select Properties
Click on the Compatibility tab
Under Privilege Level check the box next to Run this program as an administrator
Click on Apply then click OK
Double-click ProcExp.exe to run it.
Once the crash happens, leave the error window open and find mbam.exe in the process list in Process Explorer and right-click on it and hover your mouse over Create Dump and select Create Full Dump...
Save the mbam.dmp file to your desktop and close Process Explorer
Right-click on the mbam.dmp file you just created and hover your mouse over Send To and select Compressed (zipped) Folder
Attach the ZIP file you just created to your next reply if it is small enough. If it isn't then please upload it to RapidShare and provide the linkhttp://www.rapidshare.com
All I need is the link to the file you uploaded. If you look at Rapidshare, there should be a File Manager tab on the left. Click on that. On the right, you should see the file you uploaded. Click on that. You should see a URL appear in the address bar at the top of the File Manager, right click on that, select Copy. Now, paste that URL into a reply here.