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#1 yamman

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Posted 29 March 2013 - 07:12 AM

HI
Joined today, think I may have a problem

#2 Maurice Naggar

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Posted 29 March 2013 - 07:21 AM

Hello and welcome to MalwareBytes forum.

D'you want to share some detail about your specific issue ?
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#3 daledoc1

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Posted 29 March 2013 - 07:21 AM

Hello and welcome, yamman: :)

EDIT: Sorry, Maurice. Great minds think alike!

I'm afraid the experts will need a bit more info to help you. ;)

I presume you think you might be infected?
If so, please follow the recommendations in this sticky topic: Available Assistance For Possibly Infected Computers.
A qualified helper will guide you through the cleanup process.

Thanks,

daledoc1

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DT1: Win7/Ult/64 SP1; Intel Core i7-3770 @3.4 GHz; 16 GB RAM; NVidia GeForce GT620; IE9; Fx; TB; Cable HSI; MBAM PRO 1.75.0.1300; KIS2014; SAS Free; CCleaner
DT2: Win7 Ult/64 SP1; Intel Core i7-860 @2.8 GHz; 8 GB RAM; ATI Radeon HD 5770; IE 9, Fx; TB; Cable HSI; MBAM PRO 1.75.0.1300; KIS2014; SAS Free; CCleaner.
LT: Win7 Pro/64 SP1; Intel Core i7-3632 cached @3.2 GHz; 16 GB RAM; NVidia GeForce GT640M; IE 10; Fx; TB; WLAN; MBAM PRO 1.75.0.1300; Sophos ES 10.3; SAS Free; CCleaner.


#4 yamman

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Posted 29 March 2013 - 07:40 AM

OK
I have a recurring prob that I lose con allegedly, router working but i get yello exclamation mark in task bar
Happens at same time every day, n cant see any schedules running
I have run hijack this and found a few entries I dont recognise and I have a few issues with browser toolbars that appear

#5 daledoc1

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Posted 29 March 2013 - 07:59 AM

Hi:

Thanks for the clarification.

The malware experts don't use HJT much these days.
There are better tools.


The most prudent thing is to first have an expert check your system for malware.
This would need to be cleared up first.
If you are still having non-malware issues after that, then your helper may refer you to the PC Help section of the forum.

So, please start with the recommendations in my earlier reply.

Thanks!

daledoc1

Just a home user & forum volunteer
DT1: Win7/Ult/64 SP1; Intel Core i7-3770 @3.4 GHz; 16 GB RAM; NVidia GeForce GT620; IE9; Fx; TB; Cable HSI; MBAM PRO 1.75.0.1300; KIS2014; SAS Free; CCleaner
DT2: Win7 Ult/64 SP1; Intel Core i7-860 @2.8 GHz; 8 GB RAM; ATI Radeon HD 5770; IE 9, Fx; TB; Cable HSI; MBAM PRO 1.75.0.1300; KIS2014; SAS Free; CCleaner.
LT: Win7 Pro/64 SP1; Intel Core i7-3632 cached @3.2 GHz; 16 GB RAM; NVidia GeForce GT640M; IE 10; Fx; TB; WLAN; MBAM PRO 1.75.0.1300; Sophos ES 10.3; SAS Free; CCleaner.


#6 yamman

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Posted 29 March 2013 - 08:01 AM

ok dale thanks for that i will do as asked and post in the relevant area


Cheers

#7 daledoc1

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Posted 29 March 2013 - 08:03 AM

OK, thanks!
(In order to expedite the process, please run the requested DDS tool and include the logs with your new post in the malware section.)


Cheers!

daledoc1

Just a home user & forum volunteer
DT1: Win7/Ult/64 SP1; Intel Core i7-3770 @3.4 GHz; 16 GB RAM; NVidia GeForce GT620; IE9; Fx; TB; Cable HSI; MBAM PRO 1.75.0.1300; KIS2014; SAS Free; CCleaner
DT2: Win7 Ult/64 SP1; Intel Core i7-860 @2.8 GHz; 8 GB RAM; ATI Radeon HD 5770; IE 9, Fx; TB; Cable HSI; MBAM PRO 1.75.0.1300; KIS2014; SAS Free; CCleaner.
LT: Win7 Pro/64 SP1; Intel Core i7-3632 cached @3.2 GHz; 16 GB RAM; NVidia GeForce GT640M; IE 10; Fx; TB; WLAN; MBAM PRO 1.75.0.1300; Sophos ES 10.3; SAS Free; CCleaner.


#8 Maurice Naggar

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Posted 29 March 2013 - 08:05 AM

I have a recurring prob that I lose con allegedly, router working but i get yello exclamation mark in task bar
Happens at same time every day, n cant see any schedules running
I have run hijack this and found a few entries I dont recognise and I have a few issues with browser toolbars that appear

First, Hijackthis is rarely used anymore, these days. That tool is well past it's heyday. It is obsolete.
Do not try to interpret Hijackthis unless you had been trained, in the past, in it's use.
Maurice Naggar
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