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Add windows keep popping up on my desktop

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#1 jotapero

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Posted 27 April 2013 - 09:32 AM

Hello im having some difficulties with my computer, recently add windows started popping up on my desktop, windows like "You won the lottery" etc..

Anyone can help me fix this problem? also i think i might have another virus because my computer is slower and not as responsive as it was, its a 2 month old laptop.

I ran RogueKiller and this was the report found:



Operating System : Windows 8 (6.2.9200 ) 64 bits version
Started in : Normal mode
User : José [Admin rights]
Mode : Scan -- Date : 04/27/2013 15:19:27
| ARK || FAK || MBR |

¤¤¤ Bad processes : 2 ¤¤¤
[BLPATH] upt4pc_pt_14.exe -- C:\Users\José\AppData\Local\tuto4pc_pt_14\upt4pc_pt_14.exe [7] -> KILLED [TermProc]
[BLPATH] tuto4pc_pt_14.exe -- C:\Program Files (x86)\tuto4pc_pt_14\tuto4pc_pt_14.exe [7] -> KILLED [TermProc]

¤¤¤ Registry Entries : 5 ¤¤¤
[RUN][BLPATH] HKLM\[...]\Wow6432Node\Run : tuto4pc_pt_14 ("C:\Program Files (x86)\tuto4pc_pt_14\tuto4pc_pt_14.exe") [7] -> FOUND
[RUN][BLPATH] HKLM\[...]\Wow6432Node\RunOnce : upt4pc_pt_14.exe (C:\Users\José\AppData\Local\tuto4pc_pt_14\upt4pc_pt_14.exe -runonce) [7] -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND
[SCREENSV][SUSP PATH] HKCU\[...]\Desktop (C:\Windows\Screen_Samsung.scr) [-] -> FOUND

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ Infection : Rogue.ProgFiles ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> C:\windows\system32\drivers\etc\hosts



¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: WDC WD7500BPVT-35HXZT3 +++++
--- User ---
[MBR] b6922c133c0ef64597837fcf0e8c04ae
[BSP] 5af15c2904bba0c39b1feedf84578f02 : Empty MBR Code
Partition table:
0 - [XXXXXX] UNKNOWN (0xee) [VISIBLE] Offset (sectors): 1 | Size: 715404 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[1]_S_04272013_02d1519.txt >>
RKreport[1]_S_04272013_02d1519.txt

#2 daledoc1

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Posted 27 April 2013 - 09:34 AM

Hi and welcome, jotapero: :)

Please follow the recommendations in this pinned topic: Available Assistance For Possibly Infected Computers.
A qualified helper will guide you through the cleanup process.

Thanks,

daledoc1

Just a home user & forum volunteer
DT1: Win7/Ult/64 SP1; Intel Core i7-3770 @3.4 GHz; 16 GB RAM; NVidia GeForce GT620; IE9; Fx; TB; Cable HSI; MBAM PRO 1.75.0.1300; KIS2014; SAS Free; CCleaner
DT2: Win7 Ult/64 SP1; Intel Core i7-860 @2.8 GHz; 8 GB RAM; ATI Radeon HD 5770; IE 9, Fx; TB; Cable HSI; MBAM PRO 1.75.0.1300; KIS2014; SAS Free; CCleaner.
LT: Win7 Pro/64 SP1; Intel Core i7-3632 cached @3.2 GHz; 16 GB RAM; NVidia GeForce GT640M; IE 10; Fx; TB; WLAN; MBAM PRO 1.75.0.1300; Sophos ES 10.3; SAS Free; CCleaner.


#3 jotapero

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Posted 27 April 2013 - 09:36 AM

Hello thank you for the quick reply, will do :)

#4 daledoc1

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Posted 27 April 2013 - 09:38 AM

You are most welcome! :)

daledoc1

Just a home user & forum volunteer
DT1: Win7/Ult/64 SP1; Intel Core i7-3770 @3.4 GHz; 16 GB RAM; NVidia GeForce GT620; IE9; Fx; TB; Cable HSI; MBAM PRO 1.75.0.1300; KIS2014; SAS Free; CCleaner
DT2: Win7 Ult/64 SP1; Intel Core i7-860 @2.8 GHz; 8 GB RAM; ATI Radeon HD 5770; IE 9, Fx; TB; Cable HSI; MBAM PRO 1.75.0.1300; KIS2014; SAS Free; CCleaner.
LT: Win7 Pro/64 SP1; Intel Core i7-3632 cached @3.2 GHz; 16 GB RAM; NVidia GeForce GT640M; IE 10; Fx; TB; WLAN; MBAM PRO 1.75.0.1300; Sophos ES 10.3; SAS Free; CCleaner.


#5 jotapero

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Posted 27 April 2013 - 09:48 AM

Hi, i did as instructed in the link and ran the Malwarebytes Anti-Malware which found and removed 2 items, trojans i think it may have solved my problem, just to be safe im running a full scan. Thank you very much for your time and help :)

#6 daledoc1

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Posted 27 April 2013 - 09:57 AM

OK, thanks for the update, jotapero.

I'm glad MBAM seems to have taken care of it.

If you would like an expert "second opinion", the help over in the malware removal section is free. :)
(Sometimes, complete removal of pesky adware does require use of additional tools.)

Let us know if you need anything else, :)


daledoc1

Just a home user & forum volunteer
DT1: Win7/Ult/64 SP1; Intel Core i7-3770 @3.4 GHz; 16 GB RAM; NVidia GeForce GT620; IE9; Fx; TB; Cable HSI; MBAM PRO 1.75.0.1300; KIS2014; SAS Free; CCleaner
DT2: Win7 Ult/64 SP1; Intel Core i7-860 @2.8 GHz; 8 GB RAM; ATI Radeon HD 5770; IE 9, Fx; TB; Cable HSI; MBAM PRO 1.75.0.1300; KIS2014; SAS Free; CCleaner.
LT: Win7 Pro/64 SP1; Intel Core i7-3632 cached @3.2 GHz; 16 GB RAM; NVidia GeForce GT640M; IE 10; Fx; TB; WLAN; MBAM PRO 1.75.0.1300; Sophos ES 10.3; SAS Free; CCleaner.






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