Jump to content


Photo
- - - - -

"file" contained a virus and was deleted


  • This topic is locked This topic is locked
16 replies to this topic

#1 wyoways

wyoways

    New Member

  • Members
  • Pip
  • 8 posts

Posted 02 June 2013 - 08:35 AM

I cannot download anything.
Mailwarebytes Pro does not find anything.
Ran DDS.com with the attached results.

Attached Files



#2 gringo_pr

gringo_pr

    Staff

  • Moderators
  • PipPipPipPipPipPip
  • 9,604 posts
  • Gender:Male

Posted 02 June 2013 - 08:27 PM


Hello wyoways

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!


  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.


I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo


William Rowland
Product Support

Posted Image

Follow us: Twitter, Become a fan: Facebook

#3 wyoways

wyoways

    New Member

  • Members
  • Pip
  • 8 posts

Posted 02 June 2013 - 09:54 PM

Downloaded and ran Combofix.exe.

No problem with Combofix.exe until I tried to open Combofix.txt the first time. Received error "illegal operation attempted on a registry key that had been marked for deletion"
Restarted the computer.

I stil cannot download any files.

Combofix.txt is as follows:

ComboFix 13-06-02.02 - wyoways 06/02/2013 21:14:44.1.4 - x86
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.3325.1631 [GMT -5:00]
Running from: c:\users\wyoways\Desktop\ComboFix.exe
AV: AVG Internet Security 2012 *Disabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
FW: AVG Internet Security 2012 *Enabled* {621CC794-9486-F902-D092-0484E8EA828B}
SP: AVG Internet Security 2012 *Disabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((( Files Created from 2013-05-03 to 2013-06-03 )))))))))))))))))))))))))))))))
.
.
2013-06-03 02:23 . 2013-06-03 02:23 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-06-02 01:42 . 2013-04-04 19:50 22856 ----a-w- c:\windows\system32\drivers\mbam.sys
2013-06-01 01:26 . 2010-04-05 20:00 221568 ----a-w- c:\windows\system32\drivers\netio.sys
2013-06-01 00:53 . 2013-06-03 02:26 -------- d-----w- c:\users\wyoways\AppData\Local\temp
2013-05-30 22:49 . 2013-05-30 22:49 -------- d-----w- c:\users\wyoways\AppData\Roaming\TuneUp Software
2013-05-15 17:06 . 2013-05-05 19:12 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2013-05-15 10:13 . 2013-04-15 14:20 638328 ----a-w- c:\windows\system32\drivers\dxgkrnl.sys
2013-05-15 10:13 . 2013-04-13 10:56 37376 ----a-w- c:\windows\system32\cdd.dll
2013-05-15 10:13 . 2013-04-09 01:36 2049024 ----a-w- c:\windows\system32\win32k.sys
2013-05-04 16:02 . 2013-05-04 16:02 -------- d-----w- C:\found.001
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-05-15 11:05 . 2012-04-05 10:22 692104 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-05-15 11:05 . 2012-04-05 10:22 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-05-02 07:06 . 2009-10-02 17:11 238872 ------w- c:\windows\system32\MpSigStub.exe
2013-04-19 03:16 . 2003-03-19 00:14 499712 ----a-w- c:\windows\system32\msvcp71.dll
2013-04-19 03:16 . 2003-02-21 08:42 348160 ----a-w- c:\windows\system32\msvcr71.dll
2013-04-11 08:18 . 2013-04-11 08:18 302368 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2013-03-11 13:25 . 2013-04-10 15:39 3603816 ----a-w- c:\windows\system32\ntkrnlpa.exe
2013-03-11 13:25 . 2013-04-10 15:39 3551080 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-03-09 03:45 . 2013-04-10 15:39 49152 ----a-w- c:\windows\system32\csrsrv.dll
2013-03-09 01:28 . 2013-04-10 15:39 64000 ----a-w- c:\windows\system32\smss.exe
2013-03-08 03:53 . 2013-04-10 15:39 376320 ----a-w- c:\windows\system32\winsrv.dll
2013-03-08 03:52 . 2013-04-10 15:39 2067968 ----a-w- c:\windows\system32\mstscax.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\~\Browser Helper Objects\{95B7759C-8C7F-4BF1-B163-73684A933233}]
2013-02-19 08:12 1929392 ----a-w- c:\program files\AVG Secure Search\14.2.0.1\AVG Secure Search_toolbar.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{95B7759C-8C7F-4BF1-B163-73684A933233}"= "c:\program files\AVG Secure Search\14.2.0.1\AVG Secure Search_toolbar.dll" [2013-02-19 1929392]
.
[HKEY_CLASSES_ROOT\clsid\{95b7759c-8c7f-4bf1-b163-73684a933233}]
[HKEY_CLASSES_ROOT\AVG Secure Search.PugiObj.1]
[HKEY_CLASSES_ROOT\AVG Secure Search.PugiObj]
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-19 125952]
"ISUSPM"="c:\program files\Common Files\InstallShield\UpdateService\ISUSPM.exe" [2006-09-11 218032]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-19 202240]
"GarminExpressTrayApp"="c:\program files\Garmin\Express Tray\ExpressTray.exe" [2013-03-12 1099608]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"VolPanel"="c:\program files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe" [2007-04-17 184320]
"UpdReg"="c:\windows\UpdReg.EXE" [2000-05-11 90112]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\Iaanotif.exe" [2007-10-03 178712]
"StartCCC"="c:\program files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2008-01-21 61440]
"Google Desktop Search"="c:\program files\Google\Google Desktop Search\GoogleDesktop.exe" [2009-11-02 30192]
"Adobe Photo Downloader"="c:\program files\Adobe\Photoshop Elements 6.0\apdproxy.exe" [2007-09-11 67488]
"Malwarebytes Anti-Malware (reboot)"="c:\program files\Malwarebytes' Anti-Malware\mbam.exe" [2013-04-04 887432]
"CTxfiHlp"="CTXFIHLP.EXE" [2007-09-24 23552]
"AVG_TRAY"="c:\program files\AVG\AVG2012\avgtray.exe" [2012-11-19 2598520]
"vProt"="c:\program files\AVG Secure Search\vprot.exe" [2013-02-19 1151152]
"HTC Sync Loader"="c:\program files\HTC\HTC Sync 3.0\htcUPCTLoader.exe" [2012-04-17 651264]
"TkBellExe"="c:\program files\Real\RealPlayer\Update\realsched.exe" [2013-04-19 295512]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-10-12 59280]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2012-10-25 421888]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-07-27 919008]
.
c:\users\wyoways\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2009-2-26 97680]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Wireless Connection Manager.lnk - c:\program files\D-Link\D-Link DWA-552 Xtreme N Desktop Adapter\wirelesscm.exe [2008-4-16 20803584]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=c:\progra~1\Google\GOOGLE~2\GoogleDesktopNetwork3.dll
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ autocheck autochk *\0c:\progra~1\AVG\AVG2012\avgrsx.exe /sync /restart
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WudfSvc]
@="Service"
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2012-10-25 08:12 421888 ----a-w- c:\program files\QuickTime\QTTask.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache
.
Contents of the 'Scheduled Tasks' folder
.
2013-06-03 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-05 11:05]
.
2013-05-27 c:\windows\Tasks\PCDoctorBackgroundMonitorTask.job
- c:\program files\Dell Support Center\uaclauncher.exe [2010-11-18 15:13]
.
2013-06-03 c:\windows\Tasks\ROC_JAN2013_TB_rmv.job
- c:\program files\AVG Secure Search\PostInstall\ROC.exe [2013-01-24 02:31]
.
2011-04-11 c:\windows\Tasks\SystemToolsDailyTest.job
- c:\program files\Dell Support Center\pcdrcui.exe [2010-11-18 15:13]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.foxnews.com/
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
TCP: DhcpNameServer = 192.168.1.254
Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - c:\program files\Common Files\AVG Secure Search\ViProtocolInstaller\14.2.0\ViProtocol.dll
DPF: Garmin Communicator Plug-In - hxxps://static.garmincdn.com/gcp/ie/4.0.1.0/GarminAxControl_32.CAB
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2013-06-02 21:26
Windows 6.0.6002 Service Pack 2 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
HKLM\Software\Microsoft\Windows\CurrentVersion\Run
CTxfiHlp = CTXFIHLP.EXE?
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Services\PCDSRVC{E9D79540-57D5953E-06020101}_0]
"ImagePath"="\??\c:\program files\dell support center\pcdsrvc.pkms"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\.Default\Software\Microsoft\Internet Explorer\Approved Extensions]
@Denied: (2) (LocalSystem)
"{95B7759C-8C7F-4BF1-B163-73684A933233}"=hex:51,66,7a,6c,4c,1d,38,12,f2,76,a4,
91,4d,c2,9f,0e,ce,75,30,28,4f,cd,76,27
"{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}"=hex:51,66,7a,6c,4c,1d,38,12,f1,9d,97,
02,e5,86,37,08,c7,6b,3b,0b,78,35,a4,a7
"{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}"=hex:51,66,7a,6c,4c,1d,38,12,7c,f0,b1,
38,5c,21,3d,0e,d9,78,0d,25,e1,c9,8c,d4
"{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}"=hex:51,66,7a,6c,4c,1d,38,12,d5,94,07,
72,c2,98,42,03,c9,fd,97,9a,f4,87,69,57
"{FF059E31-CC5A-4E2E-BF3B-96E929D65503}"=hex:51,66,7a,6c,4c,1d,38,12,5f,9d,16,
fb,68,82,40,0b,c0,2d,d5,a9,2c,88,11,17
"{BDEADE7F-C265-11D0-BCED-00A0C90AB50F}"=hex:51,66,7a,6c,4c,1d,38,12,11,dd,f9,
b9,57,8c,be,54,c3,fb,43,e0,cc,54,f1,1b
.
[HKEY_USERS\.Default\Software\Microsoft\Internet Explorer\ApprovedExtensionsMigration]
@Denied: (2) (LocalSystem)
"Timestamp"=hex:e0,78,46,3d,56,26,cd,01
.
[HKEY_USERS\.Default\Software\Microsoft\Internet Explorer\User Preferences]
@Denied: (2) (LocalSystem)
"88D7D0879DAB32E14DE5B3A805A34F98AFF34F5977"=hex:01,00,00,00,d0,8c,9d,df,01,15,
d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,e9,b1,59,f1,8c,14,6f,40,a0,55,df,\
"2D53CFFC5C1A3DD2E97B7979AC2A92BD59BC839E81"=hex:01,00,00,00,d0,8c,9d,df,01,15,
d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,e9,b1,59,f1,8c,14,6f,40,a0,55,df,\
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
------------------------ Other Running Processes ------------------------
.
c:\progra~1\AVG\AVG2012\avgrsx.exe
c:\program files\AVG\AVG2012\avgcsrvx.exe
c:\windows\system32\Ati2evxx.exe
c:\windows\System32\WUDFHost.exe
c:\windows\system32\Ati2evxx.exe
c:\program files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
c:\program files\Common Files\Adobe\ARM\1.0\armsvc.exe
c:\program files\AVG\AVG2012\avgfws.exe
c:\program files\AVG\AVG2012\avgwdsvc.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Garmin\Core Update Service\Garmin.Cartography.MapUpdate.CoreService.exe
c:\program files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
c:\program files\Malwarebytes' Anti-Malware\mbamscheduler.exe
c:\program files\AVG\AVG2012\avgnsx.exe
c:\program files\AVG\AVG2012\avgemcx.exe
c:\program files\HTC\Internet Pass-Through\PassThruSvr.exe
c:\program files\RealNetworks\RealDownloader\rndlresolversvc.exe
c:\program files\Common Files\AVG Secure Search\vToolbarUpdater\14.2.0\ToolbarUpdater.exe
c:\windows\System32\WUDFHost.exe
c:\program files\AVG\AVG2012\AVGIDSAgent.exe
c:\program files\XPSMiniViewGadget\XPSMiniViewGadget.exe
c:\windows\System32\Ctxfihlp.exe
c:\windows\ehome\ehmsas.exe
c:\program files\Windows Media Player\wmpnetwk.exe
c:\windows\SYSTEM32\CTXFISPI.EXE
c:\windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe
c:\windows\servicing\TrustedInstaller.exe
c:\\?\c:\windows\system32\wbem\WMIADAP.EXE
.
**************************************************************************
.
Completion time: 2013-06-02 21:33:51 - machine was rebooted
ComboFix-quarantined-files.txt 2013-06-03 02:33
ComboFix2.txt 2013-06-01 00:53
.
Pre-Run: 202,216,247,296 bytes free
Post-Run: 202,557,124,608 bytes free
.
- - End Of File - - 82228CFA922C113F71DCB0B29459B6F5

#4 gringo_pr

gringo_pr

    Staff

  • Moderators
  • PipPipPipPipPipPip
  • 9,604 posts
  • Gender:Male

Posted 02 June 2013 - 10:02 PM


Hello wyoways

I would like you to try and run these next.

TDSSKiller

Please download the latest version of TDSSKiller from here and save it to your Desktop.
  • Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.
  • Put a checkmark beside loaded modules.
  • A reboot will be needed to apply the changes. Do it.
  • TDSSKiller will launch automatically after the reboot. Also your computer may seem very slow and unusable. This is normal. Give it enough time to load your background programs.
  • Then click on Change parameters in TDSSKiller.
  • Check all boxes then click OK.
  • Click the Start Scan button.
  • The scan should take no longer than 2 minutes.
  • If a suspicious object is detected, the default action will be Skip, click on Continue.
  • If malicious objects are found, they will show in the Scan results
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
    Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.
  • more than one report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". The one that I need is the larger one. Please copy and paste the contents of that file here.

    Note** this report can be very long - so if the website gives you an error saying it is to long you may attache it

    If the forum still complains about it being to long send me everything that is at the end of the report after where it says

    ==================
    Scan finished
    ==================

and I will see if I want to see the whole report

--RogueKiller--

Download & SAVE to your Desktop RogueKiller for 32bit or Roguekiller for 64bit
  • Quit all programs that you may have started.
  • Please disconnect any external drives from the computer before you run this scan!
  • For Vista or Windows 7, right-click and select "Run as Administrator to start"
  • For Windows XP, double-click to start.
  • Wait until Prescan has finished ...
  • Then Click on "Scan" button
  • Wait until the Status box shows "Scan Finished"
  • click on "delete"
  • Wait until the Status box shows "Deleting Finished"
  • Click on "Report" and copy/paste the content of the Notepad into your next reply.
  • the scan will make two reports the one I would like to see is called RKreport[2].txt on your Desktop
  • Exit/Close RogueKiller+

send me the reports made from TDSSKiller and Roguekiller and also let me know how the computer is doing at this time.

Gringo




William Rowland
Product Support

Posted Image

Follow us: Twitter, Become a fan: Facebook

#5 wyoways

wyoways

    New Member

  • Members
  • Pip
  • 8 posts

Posted 03 June 2013 - 07:28 PM

I ran TDSSKiller and Roguekiller. I still cannot download any files.
Thank you.

Below is the TDSSKiller report:

18:55:06.0176 5168 ============================================================
18:55:06.0176 5168 Scan finished
18:55:06.0176 5168 ============================================================
18:55:06.0176 5160 Detected object count: 7
18:55:06.0176 5160 Actual detected object count: 7
18:55:26.0035 5160 Adobe LM Service ( UnsignedFile.Multi.Generic ) - skipped by user
18:55:26.0035 5160 Adobe LM Service ( UnsignedFile.Multi.Generic ) - User select action: Skip
18:55:26.0035 5160 FLEXnet Licensing Service ( UnsignedFile.Multi.Generic ) - skipped by user
18:55:26.0035 5160 FLEXnet Licensing Service ( UnsignedFile.Multi.Generic ) - User select action: Skip
18:55:26.0035 5160 IDriverT ( UnsignedFile.Multi.Generic ) - skipped by user
18:55:26.0035 5160 IDriverT ( UnsignedFile.Multi.Generic ) - User select action: Skip
18:55:26.0035 5160 jswpsapi ( UnsignedFile.Multi.Generic ) - skipped by user
18:55:26.0035 5160 jswpsapi ( UnsignedFile.Multi.Generic ) - User select action: Skip
18:55:26.0035 5160 jswpslwf ( UnsignedFile.Multi.Generic ) - skipped by user
18:55:26.0035 5160 jswpslwf ( UnsignedFile.Multi.Generic ) - User select action: Skip
18:55:26.0035 5160 PassThru Service ( UnsignedFile.Multi.Generic ) - skipped by user
18:55:26.0035 5160 PassThru Service ( UnsignedFile.Multi.Generic ) - User select action: Skip
18:55:26.0051 5160 stllssvr ( UnsignedFile.Multi.Generic ) - skipped by user
18:55:26.0051 5160 stllssvr ( UnsignedFile.Multi.Generic ) - User select action: Skip
18:59:49.0543 3016 Deinitialize success


Below is the Roguekiller report:

RogueKiller V8.5.4 [Mar 18 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.geekstogo...13-roguekiller/
Website : http://tigzy.geeksto...roguekiller.php
Blog : http://tigzyrk.blogspot.com/
Operating System : Windows Vista (6.0.6002 Service Pack 2) 32 bits version
Started in : Normal mode
User : wyoways [Admin rights]
Mode : Remove -- Date : 06/03/2013 19:05:25
| ARK || FAK || MBR |
¤¤¤ Bad processes : 0 ¤¤¤
¤¤¤ Registry Entries : 3 ¤¤¤
[HJPOL] HKLM\[...]\System : DisableRegistryTools (0) -> DELETED
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)
¤¤¤ Particular Files / Folders: ¤¤¤
¤¤¤ Driver : [LOADED] ¤¤¤
¤¤¤ Extern Hives: ¤¤¤
-> D:\windows\system32\config\SOFTWARE
-> D:\windows\system32\config\SYSTEM
-> D:\Users\Default\NTUSER.DAT
¤¤¤ HOSTS File: ¤¤¤
--> C:\Windows\system32\drivers\etc\hosts
127.0.0.1 localhost

¤¤¤ MBR Check: ¤¤¤
+++++ PhysicalDrive0: WDC WD3200AAKS-75VYA0 +++++
--- User ---
[MBR] b0de3516f76f101edbe164dfbf67305f
[BSP] cb96dfa00f188250b5f4e01fecd4dba3 : Windows Vista MBR Code
Partition table:
0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 63 | Size: 47 Mo
1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 98304 | Size: 15360 Mo
2 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 31555584 | Size: 289836 Mo
User = LL1 ... OK!
User = LL2 ... OK!
+++++ PhysicalDrive1: PNY USB 2.0 FD USB Device +++++
--- User ---
[MBR] 9c5d0e5737e6076b3c7f472ef3158ac8
[BSP] 33a07a59d299ab4ea9f4ab0156f9d86f : Windows XP MBR Code
Partition table:
0 - [ACTIVE] FAT32-LBA (0x0c) [VISIBLE] Offset (sectors): 32 | Size: 62419 Mo
User = LL1 ... OK!
Error reading LL2 MBR!
Finished : << RKreport[2]_D_06032013_02d1905.txt >>
RKreport[1]_S_06032013_02d1904.txt ; RKreport[2]_D_06032013_02d1905.txt

#6 gringo_pr

gringo_pr

    Staff

  • Moderators
  • PipPipPipPipPipPip
  • 9,604 posts
  • Gender:Male

Posted 04 June 2013 - 10:53 AM


Hello wyoways



Please download Farbar Recovery Scan Tool and save it to your desktop.


Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.


Gringo

William Rowland
Product Support

Posted Image

Follow us: Twitter, Become a fan: Facebook

#7 wyoways

wyoways

    New Member

  • Members
  • Pip
  • 8 posts

Posted 04 June 2013 - 07:20 PM

I ran FRST.exe
Thank you.

Attached is FRST.txt and Addition.txt :

Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version: 03-06-2013 02
Ran by wyoways (administrator) on 04-06-2013 19:01:42
Running from C:\Users\wyoways\Desktop
Windows Vista ™ Home Premium Service Pack 2 (X86) OS Language: English(US)
Internet Explorer Version 9
Boot Mode: Normal
==================== Processes (Whitelisted) ===================
(AVG Technologies CZ, s.r.o.) C:\PROGRA~1\AVG\AVG2012\avgrsx.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files\AVG\AVG2012\avgcsrvx.exe
(ATI Technologies Inc.) C:\Windows\system32\Ati2evxx.exe
(Microsoft Corporation) C:\Windows\system32\SLsvc.exe
(ATI Technologies Inc.) C:\Windows\system32\Ati2evxx.exe
() C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files\AVG\AVG2012\avgfws.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files\AVG\AVG2012\avgwdsvc.exe
(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe
(Garmin Ltd or its subsidiaries) C:\Program Files\Garmin\Core Update Service\Garmin.Cartography.MapUpdate.CoreService.exe
(Intel Corporation) C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
(Malwarebytes Corporation) C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
() C:\Program Files\HTC\Internet Pass-Through\PassThruSvr.exe
() C:\Program Files\RealNetworks\RealDownloader\rndlresolversvc.exe
() C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\14.2.0\ToolbarUpdater.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files\AVG\AVG2012\AVGIDSAgent.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files\AVG\AVG2012\avgnsx.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files\AVG\AVG2012\avgemcx.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files\AVG\AVG2012\avgcsrvx.exe
(Creative Technology Ltd) C:\Program Files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe
(Intel Corporation) C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
(Google) C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
(Creative Technology Ltd) C:\Windows\SYSTEM32\CTXFISPI.EXE
(Creative Technology Ltd) C:\Windows\System32\Ctxfihlp.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files\AVG\AVG2012\avgtray.exe
() C:\Program Files\HTC\HTC Sync 3.0\htcUPCTLoader.exe
() C:\Program Files\XPSMiniViewGadget\XPSMiniViewGadget.exe
(RealNetworks, Inc.) C:\Program Files\Real\RealPlayer\Update\realsched.exe
(Adobe Systems Incorporated) C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
(Microsoft Corporation) C:\Windows\ehome\ehtray.exe
(Macrovision Corporation) C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
(Microsoft Corporation) C:\Program Files\Windows Media Player\wmpnscfg.exe
(Garmin Ltd or its subsidiaries) C:\Program Files\Garmin\Express Tray\ExpressTray.exe
(Microsoft Corporation) C:\Windows\ehome\ehmsas.exe
( ) C:\Program Files\D-Link\D-Link DWA-552 Xtreme N Desktop Adapter\wirelesscm.exe
(Microsoft Corporation) C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
(Microsoft Corporation) C:\Windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe
(Microsoft Corporation) C:\Windows\system32\wermgr.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files\AVG\AVG2012\avgscanx.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files\AVG\AVG2012\avgcsrvx.exe
(Microsoft Corporation) \\?\C:\Windows\system32\wbem\WMIADAP.EXE
==================== Registry (Whitelisted) ==================
HKLM\...\Run: [VolPanel] "C:\Program Files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe" /r [184320 2007-04-17] (Creative Technology Ltd)
HKLM\...\Run: [UpdReg] C:\Windows\UpdReg.EXE [90112 2000-05-11] (Creative Technology Ltd.)
HKLM\...\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe" [178712 2007-10-03] (Intel Corporation)
HKLM\...\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [61440 2008-01-21] (Advanced Micro Devices, Inc.)
HKLM\...\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup [30192 2009-11-02] (Google)
HKLM\...\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Elements 6.0\apdproxy.exe" [67488 2007-09-10] (Adobe Systems Incorporated)
HKLM\...\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript [887432 2013-04-04] (Malwarebytes Corporation)
HKLM\...\Run: [CTxfiHlp] CTXFIHLP.EXE [x]
HKLM\...\Run: [AVG_TRAY] "C:\Program Files\AVG\AVG2012\avgtray.exe" [2598520 2012-11-19] (AVG Technologies CZ, s.r.o.)
HKLM\...\Run: [vProt] "C:\Program Files\AVG Secure Search\vprot.exe" [1151152 2013-02-19] ()
HKLM\...\Run: [HTC Sync Loader] "C:\Program Files\HTC\HTC Sync 3.0\htcUPCTLoader.exe" -startup [651264 2012-04-17] ()
HKLM\...\Run: [TkBellExe] "C:\Program Files\Real\RealPlayer\Update\realsched.exe" -osboot [295512 2013-04-18] (RealNetworks, Inc.)
HKLM\...\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [59280 2012-10-11] (Apple Inc.)
HKLM\...\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime [421888 2012-10-25] (Apple Inc.)
HKLM\...\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [919008 2012-07-27] (Adobe Systems Incorporated)
HKCU\...\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe [125952 2008-01-19] (Microsoft Corporation)
HKCU\...\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler [218032 2006-09-11] (Macrovision Corporation)
HKCU\...\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe [202240 2008-01-19] (Microsoft Corporation)
HKCU\...\Run: [GarminExpressTrayApp] "C:\Program Files\Garmin\Express Tray\ExpressTray.exe" [1099608 2013-03-12] (Garmin Ltd or its subsidiaries)
Startup: C:\ProgramData\Start Menu\Programs\Startup\Wireless Connection Manager.lnk
ShortcutTarget: Wireless Connection Manager.lnk -> C:\Program Files\D-Link\D-Link DWA-552 Xtreme N Desktop Adapter\wirelesscm.exe ( )
Startup: C:\Users\wyoways\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\OneNote 2007 Screen Clipper and Launcher.lnk
ShortcutTarget: OneNote 2007 Screen Clipper and Launcher.lnk -> C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE (Microsoft Corporation)
BootExecute: autocheck autochk * C:\PROGRA~1\AVG\AVG2012\avgrsx.exe /sync /restart
==================== Internet (Whitelisted) ====================
HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.foxnews.com/
HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft...=ie&ar=iesearch
SearchScopes: HKCU - {70D46D94-BF1E-45ED-B567-48701376298E} URL = http://127.0.0.1:466...?q={searchTerms}
SearchScopes: HKCU - {95B7759C-8C7F-4BF1-B163-73684A933233} URL = http://isearch.avg.c...pr&d=2011-12-18 20:07:29&v=14.2.0.1&pid=avg&sg=&sap=dsp&q={searchTerms}
SearchScopes: HKCU - {C04ABFB3-3C5E-409A-8224-11A88FE53F8F} URL = http://search.avg.co...}&ychte=us&nt=1
BHO: Adobe PDF Link Helper - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll (Adobe Systems Incorporated)
BHO: RealNetworks Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\IE\rndlbrowserrecordplugin.dll (RealDownloader)
BHO: AVG Safe Search - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG2012\avgssie.dll (AVG Technologies CZ, s.r.o.)
BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll (Sun Microsystems, Inc.)
BHO: AVG Security Toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files\AVG Secure Search\14.2.0.1\AVG Secure Search_toolbar.dll ()
Toolbar: HKLM - AVG Security Toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files\AVG Secure Search\14.2.0.1\AVG Secure Search_toolbar.dll ()
PDF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} http://office.micros...n/ieawsdc32.cab
PDF: {17492023-C23A-453E-A040-C7C580BBF700} http://download.micr...heckControl.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG2012\avgpp.dll (AVG Technologies CZ, s.r.o.)
Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files\Common Files\AVG Secure Search\ViProtocolInstaller\14.2.0\ViProtocol.dll ()
Winsock: Catalog5 05 C:\Program Files\Bonjour\mdnsNSP.dll [147456] (Apple Inc.)
Tcpip\Parameters: [DhcpNameServer] 192.168.1.254
========================== Services (Whitelisted) =================
S3 Adobe LM Service; C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe [68096 2009-08-08] ()
R2 AdobeActiveFileMonitor6.0; C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe [124832 2007-09-10] ()
R2 avgfws; C:\Program Files\AVG\AVG2012\avgfws.exe [2321560 2012-12-05] (AVG Technologies CZ, s.r.o.)
R2 AVGIDSAgent; C:\Program Files\AVG\AVG2012\AVGIDSAgent.exe [5174392 2012-11-02] (AVG Technologies CZ, s.r.o.)
R2 avgwd; C:\Program Files\AVG\AVG2012\avgwdsvc.exe [193288 2012-02-14] (AVG Technologies CZ, s.r.o.)
R2 Garmin Core Update Service; C:\Program Files\Garmin\Core Update Service\Garmin.Cartography.MapUpdate.CoreService.exe [185688 2013-03-12] (Garmin Ltd or its subsidiaries)
S3 GoogleDesktopManager-051210-111108; C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe [30192 2009-11-02] (Google)
S3 jswpsapi; C:\Program Files\D-Link\D-Link DWA-552 Xtreme N Desktop Adapter\jswpsapi.exe [942080 2007-07-24] (Atheros Communications, Inc.)
R2 MBAMScheduler; C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe [418376 2013-04-04] (Malwarebytes Corporation)
S2 MBAMService; C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe [701512 2013-04-04] (Malwarebytes Corporation)
R2 PassThru Service; C:\Program Files\HTC\Internet Pass-Through\PassThruSvr.exe [87040 2012-03-23] ()
R2 RealNetworks Downloader Resolver Service; C:\Program Files\RealNetworks\RealDownloader\rndlresolversvc.exe [39056 2013-03-06] ()
R2 vToolbarUpdater14.2.0; C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\14.2.0\ToolbarUpdater.exe [968880 2013-02-19] ()
S3 WinDefend; C:\Program Files\Windows Defender\mpsvc.dll [272952 2008-01-19] ()
S2 sprtsvc_dellsupportcenter; C:\Program Files\Dell Support Center\bin\sprtsvc.exe /service /p dellsupportcenter [x]
==================== Drivers (Whitelisted) ====================
R1 Avgfwfd; C:\Windows\System32\DRIVERS\avgfwd6x.sys [47968 2011-05-23] (AVG Technologies CZ, s.r.o.)
R3 AVGIDSDriver; C:\Windows\System32\DRIVERS\avgidsdriverx.sys [142176 2012-12-10] (AVG Technologies CZ, s.r.o. )
R3 AVGIDSFilter; C:\Windows\System32\DRIVERS\avgidsfilterx.sys [24144 2011-12-23] (AVG Technologies CZ, s.r.o. )
R0 AVGIDSHX; C:\Windows\System32\DRIVERS\avgidshx.sys [24896 2012-04-19] (AVG Technologies CZ, s.r.o. )
R3 AVGIDSShim; C:\Windows\System32\DRIVERS\avgidsshimx.sys [17232 2011-12-23] (AVG Technologies CZ, s.r.o. )
R1 Avgldx86; C:\Windows\System32\DRIVERS\avgldx86.sys [250080 2012-11-08] (AVG Technologies CZ, s.r.o.)
R1 Avgmfx86; C:\Windows\System32\DRIVERS\avgmfx86.sys [41040 2011-12-23] (AVG Technologies CZ, s.r.o.)
R0 Avgrkx86; C:\Windows\System32\DRIVERS\avgrkx86.sys [31952 2012-01-31] (AVG Technologies CZ, s.r.o.)
R1 Avgtdix; C:\Windows\System32\DRIVERS\avgtdix.sys [302368 2013-04-11] (AVG Technologies CZ, s.r.o.)
R1 avgtp; C:\Windows\system32\drivers\avgtpx86.sys [33112 2013-02-19] (AVG Technologies)
R3 CT20XUT.DLL; C:\Windows\System32\CT20XUT.DLL [171032 2007-09-24] (Creative Technology Ltd.)
R3 CTEXFIFX.DLL; C:\Windows\System32\CTEXFIFX.DLL [1324056 2007-09-24] (Creative Technology Ltd.)
R3 CTHWIUT.DLL; C:\Windows\System32\CTHWIUT.DLL [72728 2007-09-24] (Creative Technology Ltd.)
S3 htcnprot; C:\Windows\System32\DRIVERS\htcnprot.sys [23040 2010-06-23] (Windows ® Win 7 DDK provider)
R3 MBAMProtector; C:\Windows\system32\drivers\mbam.sys [22856 2013-04-04] (Malwarebytes Corporation)
S4 blbdrive; \SystemRoot\system32\drivers\blbdrive.sys [x]
S3 catchme; \??\C:\Users\wyoways\AppData\Local\Temp\catchme.sys [x]
S3 IpInIp; system32\DRIVERS\ipinip.sys [x]
S3 NwlnkFlt; system32\DRIVERS\nwlnkflt.sys [x]
S3 NwlnkFwd; system32\DRIVERS\nwlnkfwd.sys [x]
S3 PCDSRVC{E9D79540-57D5953E-06020101}_0; \??\c:\program files\dell support center\pcdsrvc.pkms [x]
S3 SymIMMP; system32\DRIVERS\SymIM.sys [x]
S3 USBAAPL; System32\Drivers\usbaapl.sys [x]
S3 WSIMD; system32\DRIVERS\wsimd.sys [x]
==================== NetSvcs (Whitelisted) ===================

==================== One Month Created Files and Folders ========
2013-06-04 19:01 - 2013-06-04 19:01 - 00000000 ____D C:\FRST
2013-06-04 19:00 - 2013-06-04 18:57 - 01356205 ____A (Farbar) C:\Users\wyoways\Desktop\FRST.exe
2013-06-03 19:05 - 2013-06-03 19:05 - 00002040 ____A C:\Users\wyoways\Desktop\RKreport[2]_D_06032013_02d1905.txt
2013-06-03 19:04 - 2013-06-03 19:04 - 00001985 ____A C:\Users\wyoways\Desktop\RKreport[1]_S_06032013_02d1904.txt
2013-06-03 19:01 - 2013-06-03 19:04 - 00000000 ____D C:\Users\wyoways\Desktop\RK_Quarantine
2013-06-03 18:50 - 2013-06-03 18:29 - 02237968 ____A (Kaspersky Lab ZAO) C:\Users\wyoways\Desktop\tdsskiller.exe
2013-06-03 18:50 - 2013-06-03 18:29 - 00816128 ____A C:\Users\wyoways\Desktop\RogueKiller.exe
2013-06-03 18:46 - 2013-06-03 18:46 - 00010987 ____A C:\ComboFix.txt
2013-06-03 18:38 - 2013-06-04 18:48 - 00000000 ____D C:\ComboFix
2013-06-02 21:12 - 2013-06-02 21:08 - 05076415 ____R (Swearware) C:\Users\wyoways\Desktop\ComboFix.exe
2013-06-02 07:12 - 2013-06-02 07:12 - 00009297 ____A C:\Users\wyoways\Desktop\attach.txt
2013-06-02 07:12 - 2013-06-02 07:11 - 00014015 ____A C:\Users\wyoways\Desktop\dds.txt
2013-06-01 20:42 - 2013-06-01 20:42 - 00000908 ____A C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
2013-06-01 20:42 - 2013-04-04 14:50 - 00022856 ____A (Malwarebytes Corporation) C:\Windows\System32\Drivers\mbam.sys
2013-05-31 20:26 - 2010-04-05 15:00 - 00221568 ____A (Microsoft Corporation) C:\Windows\System32\Drivers\netio.sys
2013-05-31 20:16 - 2013-05-31 20:45 - 00001945 ____A C:\Windows\epplauncher.mif
2013-05-31 19:42 - 2011-06-26 01:45 - 00256000 ____A C:\Windows\PEV.exe
2013-05-31 19:42 - 2010-11-07 12:20 - 00208896 ____A C:\Windows\MBR.exe
2013-05-31 19:42 - 2009-04-19 23:56 - 00060416 ____A (NirSoft) C:\Windows\NIRCMD.exe
2013-05-31 19:42 - 2000-08-30 19:00 - 00518144 ____A (SteelWerX) C:\Windows\SWREG.exe
2013-05-31 19:42 - 2000-08-30 19:00 - 00406528 ____A (SteelWerX) C:\Windows\SWSC.exe
2013-05-31 19:42 - 2000-08-30 19:00 - 00098816 ____A C:\Windows\sed.exe
2013-05-31 19:42 - 2000-08-30 19:00 - 00080412 ____A C:\Windows\grep.exe
2013-05-31 19:42 - 2000-08-30 19:00 - 00068096 ____A C:\Windows\zip.exe
2013-05-31 19:41 - 2013-06-03 18:46 - 00000000 ____D C:\Qoobox
2013-05-31 19:40 - 2013-06-02 21:23 - 00000000 ____D C:\Windows\erdnt
2013-05-30 17:49 - 2013-05-30 17:49 - 00000000 ____D C:\Users\wyoways\AppData\Roaming\TuneUp Software
2013-05-15 12:06 - 2013-05-05 14:25 - 12324864 ____A (Microsoft Corporation) C:\Windows\System32\mshtml.dll
2013-05-15 12:06 - 2013-05-05 14:12 - 02382848 ____A (Microsoft Corporation) C:\Windows\System32\mshtml.tlb
2013-05-15 12:00 - 2013-04-04 17:11 - 01800704 ____A (Microsoft Corporation) C:\Windows\System32\jscript9.dll
2013-05-15 12:00 - 2013-04-04 17:09 - 09738752 ____A (Microsoft Corporation) C:\Windows\System32\ieframe.dll
2013-05-15 12:00 - 2013-04-04 17:02 - 01427968 ____A (Microsoft Corporation) C:\Windows\System32\inetcpl.cpl
2013-05-15 12:00 - 2013-04-04 17:02 - 01129472 ____A (Microsoft Corporation) C:\Windows\System32\wininet.dll
2013-05-15 12:00 - 2013-04-04 17:02 - 01104384 ____A (Microsoft Corporation) C:\Windows\System32\urlmon.dll
2013-05-15 12:00 - 2013-04-04 17:01 - 00231936 ____A (Microsoft Corporation) C:\Windows\System32\url.dll
2013-05-15 12:00 - 2013-04-04 16:59 - 00065024 ____A (Microsoft Corporation) C:\Windows\System32\jsproxy.dll
2013-05-15 12:00 - 2013-04-04 16:58 - 00717824 ____A (Microsoft Corporation) C:\Windows\System32\jscript.dll
2013-05-15 12:00 - 2013-04-04 16:58 - 00142848 ____A (Microsoft Corporation) C:\Windows\System32\ieUnatt.exe
2013-05-15 12:00 - 2013-04-04 16:57 - 00420864 ____A (Microsoft Corporation) C:\Windows\System32\vbscript.dll
2013-05-15 12:00 - 2013-04-04 16:56 - 00607744 ____A (Microsoft Corporation) C:\Windows\System32\msfeeds.dll
2013-05-15 12:00 - 2013-04-04 16:55 - 01796096 ____A (Microsoft Corporation) C:\Windows\System32\iertutil.dll
2013-05-15 12:00 - 2013-04-04 16:54 - 00073216 ____A (Microsoft Corporation) C:\Windows\System32\mshtmled.dll
2013-05-15 12:00 - 2013-04-04 16:50 - 00176640 ____A (Microsoft Corporation) C:\Windows\System32\ieui.dll
2013-05-15 05:13 - 2013-04-15 09:20 - 00638328 ____A (Microsoft Corporation) C:\Windows\System32\Drivers\dxgkrnl.sys
2013-05-15 05:13 - 2013-04-13 05:56 - 00037376 ____A (Microsoft Corporation) C:\Windows\System32\cdd.dll
2013-05-15 05:13 - 2013-04-08 20:36 - 02049024 ____A (Microsoft Corporation) C:\Windows\System32\win32k.sys
==================== One Month Modified Files and Folders ========
2013-06-04 19:01 - 2013-06-04 19:01 - 00000000 ____D C:\FRST
2013-06-04 18:57 - 2013-06-04 19:00 - 01356205 ____A (Farbar) C:\Users\wyoways\Desktop\FRST.exe
2013-06-04 18:55 - 2008-03-24 07:14 - 01283882 ____A C:\Windows\WindowsUpdate.log
2013-06-04 18:55 - 2006-11-02 05:33 - 00703516 ____A C:\Windows\System32\PerfStringBackup.INI
2013-06-04 18:52 - 2011-12-18 21:06 - 00000000 ____D C:\Windows\System32\Drivers\AVG
2013-06-04 18:48 - 2013-06-03 18:38 - 00000000 ____D C:\ComboFix
2013-06-04 18:48 - 2013-01-24 14:28 - 00000342 ____A C:\Windows\Tasks\ROC_JAN2013_TB_rmv.job
2013-06-04 18:48 - 2011-06-26 18:47 - 00000000 ____D C:\Users\wyoways\AppData\Local\Htc
2013-06-04 18:48 - 2006-11-02 08:01 - 00000006 ___AH C:\Windows\Tasks\SA.DAT
2013-06-04 18:48 - 2006-11-02 07:47 - 00003696 ___AH C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0
2013-06-04 18:48 - 2006-11-02 07:47 - 00003696 ___AH C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0
2013-06-03 21:22 - 2006-11-02 08:01 - 00032548 ____A C:\Windows\Tasks\SCHEDLGU.TXT
2013-06-03 19:05 - 2013-06-03 19:05 - 00002040 ____A C:\Users\wyoways\Desktop\RKreport[2]_D_06032013_02d1905.txt
2013-06-03 19:04 - 2013-06-03 19:04 - 00001985 ____A C:\Users\wyoways\Desktop\RKreport[1]_S_06032013_02d1904.txt
2013-06-03 19:04 - 2013-06-03 19:01 - 00000000 ____D C:\Users\wyoways\Desktop\RK_Quarantine
2013-06-03 19:04 - 2012-04-05 05:22 - 00000830 ____A C:\Windows\Tasks\Adobe Flash Player Updater.job
2013-06-03 18:47 - 2008-03-24 07:57 - 00144116 ____A C:\Windows\PFRO.log
2013-06-03 18:46 - 2013-06-03 18:46 - 00010987 ____A C:\ComboFix.txt
2013-06-03 18:46 - 2013-05-31 19:41 - 00000000 ____D C:\Qoobox
2013-06-03 18:45 - 2006-11-02 05:23 - 00000215 ____A C:\Windows\system.ini
2013-06-03 18:29 - 2013-06-03 18:50 - 02237968 ____A (Kaspersky Lab ZAO) C:\Users\wyoways\Desktop\tdsskiller.exe
2013-06-03 18:29 - 2013-06-03 18:50 - 00816128 ____A C:\Users\wyoways\Desktop\RogueKiller.exe
2013-06-02 22:36 - 2011-12-18 21:07 - 00000000 ____D C:\Program Files\AVG Secure Search
2013-06-02 21:23 - 2013-05-31 19:40 - 00000000 ____D C:\Windows\erdnt
2013-06-02 21:08 - 2013-06-02 21:12 - 05076415 ____R (Swearware) C:\Users\wyoways\Desktop\ComboFix.exe
2013-06-02 07:12 - 2013-06-02 07:12 - 00009297 ____A C:\Users\wyoways\Desktop\attach.txt
2013-06-02 07:11 - 2013-06-02 07:12 - 00014015 ____A C:\Users\wyoways\Desktop\dds.txt
2013-06-01 21:04 - 2008-04-19 14:49 - 00000680 ____A C:\Users\wyoways\AppData\Local\d3d9caps.dat
2013-06-01 20:42 - 2013-06-01 20:42 - 00000908 ____A C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
2013-06-01 20:42 - 2009-09-13 19:54 - 00000000 ____D C:\Program Files\Malwarebytes' Anti-Malware
2013-05-31 20:45 - 2013-05-31 20:16 - 00001945 ____A C:\Windows\epplauncher.mif
2013-05-31 19:53 - 2006-11-02 06:18 - 00000000 ___RD C:\users\Public
2013-05-30 21:20 - 2012-08-04 23:01 - 00006574 ____A C:\Users\wyoways\Desktop\avgrep.txt
2013-05-30 17:49 - 2013-05-30 17:49 - 00000000 ____D C:\Users\wyoways\AppData\Roaming\TuneUp Software
2013-05-29 20:01 - 2009-04-16 21:18 - 00000000 ____D C:\Program Files\AVG
2013-05-26 21:08 - 2011-03-09 19:03 - 00000564 ____A C:\Windows\Tasks\PCDoctorBackgroundMonitorTask.job
2013-05-15 12:31 - 2006-11-02 06:18 - 00000000 ____D C:\Windows\Microsoft.NET
2013-05-15 12:24 - 2006-11-02 07:47 - 00315016 ____A C:\Windows\System32\FNTCACHE.DAT
2013-05-15 12:01 - 2006-11-02 05:24 - 72607752 ____A (Microsoft Corporation) C:\Windows\System32\mrt.exe
2013-05-15 06:05 - 2012-04-05 05:22 - 00692104 ____A (Adobe Systems Incorporated) C:\Windows\System32\FlashPlayerApp.exe
2013-05-15 06:05 - 2012-04-05 05:22 - 00071048 ____A (Adobe Systems Incorporated) C:\Windows\System32\FlashPlayerCPLApp.cpl
2013-05-14 17:43 - 2011-12-18 21:06 - 00000000 ____D C:\ProgramData\AVG2012
2013-05-14 09:39 - 2011-12-18 21:07 - 00000844 ____A C:\Users\Public\Desktop\AVG 2012.lnk
2013-05-14 09:39 - 2011-12-18 20:53 - 00000000 ____D C:\ProgramData\MFAData
2013-05-12 16:44 - 2008-03-24 07:33 - 00000000 ____D C:\ProgramData\Adobe
2013-05-12 16:43 - 2008-04-16 19:04 - 00000000 ____D C:\Users\wyoways\AppData\Roaming\Adobe
2013-05-05 14:25 - 2013-05-15 12:06 - 12324864 ____A (Microsoft Corporation) C:\Windows\System32\mshtml.dll
2013-05-05 14:12 - 2013-05-15 12:06 - 02382848 ____A (Microsoft Corporation) C:\Windows\System32\mshtml.tlb
==================== Bamital & volsnap Check =================
C:\Windows\explorer.exe => MD5 is legit
C:\Windows\System32\winlogon.exe => MD5 is legit
C:\Windows\System32\wininit.exe => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\services.exe => MD5 is legit
C:\Windows\System32\User32.dll => MD5 is legit
C:\Windows\System32\userinit.exe => MD5 is legit
C:\Windows\System32\Drivers\volsnap.sys => MD5 is legit
C:\Program Files\Windows Defender\mpsvc.dll => ATTENTION: ZeroAccess. Use DeleteJunctionsIndirectory: C:\Program Files\Windows Defender

Last Boot: 2013-06-04 18:53
==================== End Of Log ============================

Additional scan result of Farbar Recovery Scan Tool (x86) Version: 03-06-2013 02
Ran by wyoways at 2013-06-04 19:02:29 Run:
Running from C:\Users\wyoways\Desktop
Boot Mode: Normal
==========================================================

==================== Installed Programs =======================
Update for Microsoft Office 2007 (KB2508958)
Adobe AIR (Version: 3.2.0.2070)
Adobe Anchor Service CS3 (Version: 1.0)
Adobe Asset Services CS3 (Version: 3)
Adobe Bridge CS3 (Version: 2)
Adobe Bridge Start Meeting (Version: 1.0)
Adobe Camera Raw 4.0 (Version: 4.0)
Adobe CMaps (Version: 1.0)
Adobe Default Language CS3 (Version: 1.0)
Adobe Device Central CS3 (Version: 1.0)
Adobe Elements Studio Launcher (Version: 1.00.0000)
Adobe ExtendScript Toolkit 2 (Version: 2.0.2)
Adobe Flash Player 11 ActiveX (Version: 11.7.700.202)
Adobe Help Viewer CS3 (Version: 1)
Adobe PDF Library Files (Version: 8.0)
Adobe Photoshop CS (Version: CS)
Adobe Photoshop Elements 6.0 (Version: 6.0)
Adobe Premiere Elements 4.0 (Version: 4.0)
Adobe Premiere Elements 4.0 Templates (Version: 4.0.0)
Adobe Reader X (10.1.4) (Version: 10.1.4)
Adobe Setup (Version: 1.0)
Adobe Soundbooth CS3 (Version: 1)
Adobe Soundbooth CS3 Codecs (Version: 3)
Adobe Soundbooth CS3 Scores (Version: 1)
Adobe Type Support (Version: 1.0)
Adobe Update Manager CS3 (Version: 5.1.0)
Adobe Version Cue CS3 Client (Version: 3)
Adobe XMP DVA Panels CS3 (Version: 1.0)
Adobe XMP Panels CS3 (Version: 1.0)
Apple Application Support (Version: 2.3)
Apple Software Update (Version: 2.1.3.127)
ATI Catalyst Control Center (Version: 2.007.0731.2233)
ATI Catalyst Install Manager (Version: 3.0.664.0)
AVG 2012 (Version: 12.0.3184)
AVG 2012 (Version: 12.1.2242)
AVG 2012 (Version: 2012.1.2242)
AVG Security Toolbar (Version: 14.2.0.1)
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center Core Implementation (Version: 2007.0731.2234.38497)
Catalyst Control Center Core Implementation (Version: 2008.0328.2322.39969)
Catalyst Control Center Graphics Full Existing (Version: 2007.0731.2234.38497)
Catalyst Control Center Graphics Full Existing (Version: 2008.0328.2322.39969)
Catalyst Control Center Graphics Full New (Version: 2007.0731.2234.38497)
Catalyst Control Center Graphics Full New (Version: 2008.0328.2322.39969)
Catalyst Control Center Graphics Light (Version: 2007.0731.2234.38497)
Catalyst Control Center Graphics Light (Version: 2008.0328.2322.39969)
Catalyst Control Center Graphics Previews Common (Version: 2007.0731.2234.38497)
Catalyst Control Center Graphics Previews Common (Version: 2008.0328.2322.39969)
Catalyst Control Center Graphics Previews Vista (Version: 2007.0731.2234.38497)
Catalyst Control Center Graphics Previews Vista (Version: 2008.0328.2322.39969)
Catalyst Control Center HydraVision Full (Version: 2008.0328.2322.39969)
Catalyst Control Center Localization Chinese Standard (Version: 2007.0731.2234.38497)
Catalyst Control Center Localization Chinese Traditional (Version: 2007.0731.2234.38497)
Catalyst Control Center Localization French (Version: 2007.0731.2234.38497)
Catalyst Control Center Localization German (Version: 2007.0731.2234.38497)
Catalyst Control Center Localization Hungarian (Version: 2007.0731.2234.38497)
Catalyst Control Center Localization Italian (Version: 2007.0731.2234.38497)
Catalyst Control Center Localization Japanese (Version: 2007.0731.2234.38497)
Catalyst Control Center Localization Korean (Version: 2007.0731.2234.38497)
Catalyst Control Center Localization Polish (Version: 2007.0731.2234.38497)
Catalyst Control Center Localization Portuguese (Version: 2007.0731.2234.38497)
Catalyst Control Center Localization Spanish (Version: 2007.0731.2234.38497)
Catalyst Control Center Localization Thai (Version: 2007.0731.2234.38497)
Catalyst Control Center Localization Turkish (Version: 2007.0731.2234.38497)
CCC Help Chinese Standard (Version: 2007.0731.2233.38497)
CCC Help Chinese Traditional (Version: 2007.0731.2233.38497)
CCC Help English (Version: 2007.0731.2233.38497)
CCC Help English (Version: 2008.0328.2321.39969)
CCC Help French (Version: 2007.0731.2233.38497)
CCC Help German (Version: 2007.0731.2233.38497)
CCC Help Hungarian (Version: 2007.0731.2233.38497)
CCC Help Italian (Version: 2007.0731.2233.38497)
CCC Help Japanese (Version: 2007.0731.2233.38497)
CCC Help Korean (Version: 2007.0731.2233.38497)
CCC Help Polish (Version: 2007.0731.2233.38497)
CCC Help Portuguese (Version: 2007.0731.2233.38497)
CCC Help Spanish (Version: 2007.0731.2233.38497)
CCC Help Thai (Version: 2007.0731.2233.38497)
CCC Help Turkish (Version: 2007.0731.2233.38497)
ccc-core-static (Version: 2007.0731.2234.38497)
ccc-core-static (Version: 2008.0328.2322.39969)
ccc-utility (Version: 2007.0731.2234.38497)
ccc-utility (Version: 2008.0328.2322.39969)
Creative MediaSource 5 (Version: 5.00)
Dell DataSafe Online (Version: 1.0.21)
Dell Getting Started Guide (Version: 1.00.0000)
Dell Support Center (Version: 3.0.5744.02)
D-Link DWA-552 Xtreme N Desktop Adapter (Version: 1.11b01)
Elevated Installer (Version: 2.1.11)
Garmin Communicator Plugin (Version: 2.7.1)
Garmin Express (Version: 2.1.11)
Garmin Express Tray (Version: 2.1.11)
Garmin Update Service (Version: 2.1.11)
Garmin USB Drivers (Version: 1.0.0.0)
Garmin WebUpdater (Version: 2.4.2)
Google Desktop (Version: 5.9.0909.30391)
HTC BMP USB Driver (Version: 1.0.5375)
HTC Driver Installer (Version: 3.0.0.021)
HTC Sync (Version: 3.2.20)
Intel® Matrix Storage Manager
Intel® PRO Network Connections 12.1.12.4 (Version: )
Java™ SE Runtime Environment 6 (Version: 1.6.0.0)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Home and Student 2007 (Version: 12.0.6612.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Silverlight (Version: 5.1.20125.0)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
MSXML 4.0 SP2 (KB936181) (Version: 4.20.9848.0)
MSXML 4.0 SP2 (KB941833) (Version: 4.20.9849.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 4.0 SP3 Parser (KB2721691) (Version: 4.30.2114.0)
MSXML 4.0 SP3 Parser (KB2758694) (Version: 4.30.2117.0)
MSXML 4.0 SP3 Parser (KB973685) (Version: 4.30.2107.0)
MSXML 4.0 SP3 Parser (Version: 4.30.2100.0)
Music, Photos & Videos Launcher (Version: 1.00.0000)
OGA Notifier 2.0.0048.0 (Version: 2.0.0048.0)
OpenAL
Product Documentation Launcher (Version: 1.00.0000)
QuickTime (Version: 7.73.80.64)
RealDownloader (Version: 1.3.1)
RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0)
RealNetworks - Microsoft Visual C++ 2010 Runtime (Version: 10.0)
RealPlayer (Version: 16.0.0)
RealUpgrade 1.1 (Version: 1.1.0)
Roxio Activation Module (Version: 1.0)
Roxio Creator Audio (Version: 3.5.0)
Roxio Creator BDAV Plugin (Version: 3.5.0)
Roxio Creator Copy (Version: 3.5.0)
Roxio Creator Data (Version: 3.5.0)
Roxio Creator Premier (Version: 3.5.0)
Roxio Creator Tools (Version: 3.5.0)
Roxio EasyArchive (Version: 3.5.0)
Roxio Express Labeler (Version: 3.2)
Roxio MyDVD Premier (Version: 9.1.573)
Roxio Update Manager (Version: 6.0.0)
Skins (Version: 2007.0731.2234.38497)
Skins (Version: 2008.0328.2322.39969)
Sonic CinePlayer Decoder Pack (Version: 4.2.0)
Sound Blaster X-Fi (Version: 1.0)
Spelling Dictionaries Support For Adobe Reader 8 (Version: 8.0.0)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
User's Guides
Windows Driver Package - Garmin (grmnusb) GARMIN Devices (03/08/2007 2.2.1.0) (Version: 03/08/2007 2.2.1.0)
XPS MiniView Gadget (Version: 1.00.0000)
==================== Restore Points =========================
27-05-2013 04:02:14 Scheduled Checkpoint
28-05-2013 05:00:01 Scheduled Checkpoint
29-05-2013 13:27:13 Scheduled Checkpoint
30-05-2013 05:00:01 Scheduled Checkpoint
01-06-2013 01:25:39 Windows Update
02-06-2013 13:02:01 Scheduled Checkpoint
03-06-2013 03:49:29 Scheduled Checkpoint
04-06-2013 23:54:19 Windows Update
==================== Faulty Device Manager Devices =============

==================== Event log errors: =========================
Application errors:
==================
Error: (06/04/2013 06:48:53 PM) (Source: Application Error) (User: )
Description: Faulting application avg-secure-search-installer.exe, version 15.2.0.5, time stamp 0x51824dd4, faulting module ntdll.dll, version 6.0.6002.18541, time stamp 0x4ec3e3d5, exception code 0xc00000fd, fault offset 0x0004a152,
process id 0x1038, application start time 0xavg-secure-search-installer.exe0.
Error: (06/03/2013 09:22:24 PM) (Source: EventSystem) (User: )
Description: 80070005EventSystem.EventSubscription{CEB8B221-89C5-41A8-98CE-79B413BF150B}-{00000000-0000-0000-0000-000000000000}-{00000000-0000-0000-0000-000000000000}
Error: (06/03/2013 09:12:28 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "rpshellextension.1.0,language="&#x2a;",type="win32",version="1.0.0.0"1".
Dependent Assembly rpshellextension.1.0,language="&#x2a;",type="win32",version="1.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.
Error: (06/03/2013 08:48:17 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "rpshellextension.1.0,language="&#x2a;",type="win32",version="1.0.0.0"1".
Dependent Assembly rpshellextension.1.0,language="&#x2a;",type="win32",version="1.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.
Error: (06/03/2013 07:10:27 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "rpshellextension.1.0,language="&#x2a;",type="win32",version="1.0.0.0"1".
Dependent Assembly rpshellextension.1.0,language="&#x2a;",type="win32",version="1.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.
Error: (06/03/2013 06:53:47 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "rpshellextension.1.0,language="&#x2a;",type="win32",version="1.0.0.0"1".
Dependent Assembly rpshellextension.1.0,language="&#x2a;",type="win32",version="1.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.
Error: (06/03/2013 06:46:57 PM) (Source: EventSystem) (User: )
Description: 80070005EventSystem.EventSubscription{CEB8B221-89C5-41A8-98CE-79B413BF150B}-{00000000-0000-0000-0000-000000000000}-{00000000-0000-0000-0000-000000000000}
Error: (06/02/2013 09:14:57 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "rpshellextension.1.0,language="&#x2a;",type="win32",version="1.0.0.0"1".
Dependent Assembly rpshellextension.1.0,language="&#x2a;",type="win32",version="1.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.
Error: (06/02/2013 09:14:57 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "rpshellextension.1.0,language="&#x2a;",type="win32",version="1.0.0.0"1".
Dependent Assembly rpshellextension.1.0,language="&#x2a;",type="win32",version="1.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.
Error: (06/02/2013 07:09:42 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "rpshellextension.1.0,language="&#x2a;",type="win32",version="1.0.0.0"1".
Dependent Assembly rpshellextension.1.0,language="&#x2a;",type="win32",version="1.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

System errors:
=============
Error: (12/27/2008 03:15:34 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 2:04:01 PM on 12/27/2008 was unexpected.
Error: (12/27/2008 08:43:50 AM) (Source: HTTP) (User: )
Description: \Device\Http\ReqQueueKerberos
Error: (12/27/2008 07:25:32 AM) (Source: HTTP) (User: )
Description: \Device\Http\ReqQueueKerberos
Error: (12/27/2008 02:38:48 AM) (Source: HTTP) (User: )
Description: \Device\Http\ReqQueueKerberos
Error: (12/27/2008 02:38:47 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 1:36:11 AM on 12/27/2008 was unexpected.
Error: (12/23/2008 07:58:12 PM) (Source: HTTP) (User: )
Description: \Device\Http\ReqQueueKerberos
Error: (12/23/2008 07:58:11 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 6:55:50 PM on 12/23/2008 was unexpected.
Error: (12/21/2008 07:03:42 PM) (Source: HTTP) (User: )
Description: \Device\Http\ReqQueueKerberos
Error: (12/21/2008 07:03:41 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 4:38:46 PM on 12/21/2008 was unexpected.
Error: (12/21/2008 05:17:22 PM) (Source: HTTP) (User: )
Description: \Device\Http\ReqQueueKerberos

Microsoft Office Sessions:
=========================
CodeIntegrity Errors:
===================================
Date: 2013-06-04 19:02:05.876
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\avgidshx.sys because the set of per-page image hashes could not be found on the system.
Date: 2013-06-04 19:02:05.657
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\avgidshx.sys because the set of per-page image hashes could not be found on the system.
Date: 2013-06-04 19:02:05.439
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\avgidshx.sys because the set of per-page image hashes could not be found on the system.
Date: 2013-06-04 19:02:05.220
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\avgidshx.sys because the set of per-page image hashes could not be found on the system.
Date: 2013-06-04 19:02:04.628
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\avgidsdriverx.sys because the set of per-page image hashes could not be found on the system.
Date: 2013-06-04 19:02:04.409
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\avgidsdriverx.sys because the set of per-page image hashes could not be found on the system.
Date: 2013-06-04 19:02:04.175
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\avgidsdriverx.sys because the set of per-page image hashes could not be found on the system.
Date: 2013-06-04 19:02:03.879
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\avgidsdriverx.sys because the set of per-page image hashes could not be found on the system.
Date: 2013-06-03 18:40:13.561
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\avgidshx.sys because the set of per-page image hashes could not be found on the system.
Date: 2013-06-03 18:40:13.343
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\avgidshx.sys because the set of per-page image hashes could not be found on the system.

==================== Memory info ===========================
Percentage of memory in use: 51%
Total physical RAM: 3325.03 MB
Available physical RAM: 1625.86 MB
Total Pagefile: 6859.07 MB
Available Pagefile: 5269.24 MB
Total Virtual: 2047.88 MB
Available Virtual: 1902.95 MB
==================== Drives ================================
Drive c: (OS) (Fixed) (Total:283.04 GB) (Free:187.25 GB) NTFS ==>[Drive with boot components (obtained from BCD)]
Drive d: (RECOVERY) (Fixed) (Total:15 GB) (Free:4.38 GB) NTFS
Drive f: (USB20FD) (Removable) (Total:60.94 GB) (Free:59.56 GB) FAT32
==================== MBR & Partition Table ==================
========================================================
Disk: 0 (MBR Code: Windows 7 or Vista) (Size: 298 GB) (Disk ID: 28000000)
Partition 1: (Not Active) - (Size=47 MB) - (Type=DE)
Partition 2: (Not Active) - (Size=15 GB) - (Type=07 NTFS)
Partition 3: (Active) - (Size=283 GB) - (Type=07 NTFS)
========================================================
Disk: 1 (MBR Code: Windows XP) (Size: 61 GB) (Disk ID: C3072E18)
Partition 1: (Active) - (Size=61 GB) - (Type=0C)
==================== End Of Log ============================

#8 gringo_pr

gringo_pr

    Staff

  • Moderators
  • PipPipPipPipPipPip
  • 9,604 posts
  • Gender:Male

Posted 04 June 2013 - 07:53 PM

Hello wyoways



I need you to download this script I have made for you --> Attached File  fixlist.txt   191bytes   38 downloads

It needs to be saved Next to the "Farbar Recovery Scan Tool" (FRST) program (If asked to overwrite existing one please allow)

Run FRST again but this time press the Fix button just once and wait.


When finished, it will make a log (fixlog.txt) next to FRST. Please copy and paste the content of this file to your reply.


NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system


Gringo
William Rowland
Product Support

Posted Image

Follow us: Twitter, Become a fan: Facebook

#9 wyoways

wyoways

    New Member

  • Members
  • Pip
  • 8 posts

Posted 04 June 2013 - 10:03 PM

I downloaded fixlist.txt and ran FRST.exe

I can now download files on the problem computer !!

Thank you!

Attached is the Fixlog.txt contents:

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x86) Version: 03-06-2013 02
Ran by wyoways at 2013-06-04 21:51:34 Run:1
Running from C:\Users\wyoways\Desktop
Boot Mode: Normal
==============================================
"C:\Program Files\Windows Defender\en-US" => Deleting reparse point and unlocking completed.
"C:\Program Files\Windows Defender\MpAsDesc.dll" => Deleting reparse point and unlocking completed.
"C:\Program Files\Windows Defender\MpClient.dll" => Deleting reparse point and unlocking completed.
"C:\Program Files\Windows Defender\MpCmdRun.exe" => Deleting reparse point and unlocking completed.
"C:\Program Files\Windows Defender\MpEvMsg.dll" => Deleting reparse point and unlocking completed.
"C:\Program Files\Windows Defender\MpOAV.dll" => Deleting reparse point and unlocking completed.
"C:\Program Files\Windows Defender\MpRtMon.dll" => Deleting reparse point and unlocking completed.
"C:\Program Files\Windows Defender\MpRtPlug.dll" => Deleting reparse point and unlocking completed.
"C:\Program Files\Windows Defender\MpSigDwn.dll" => Deleting reparse point and unlocking completed.
"C:\Program Files\Windows Defender\MpSoftEx.dll" => Deleting reparse point and unlocking completed.
"C:\Program Files\Windows Defender\MpSvc.dll" => Deleting reparse point and unlocking completed.
"C:\Program Files\Windows Defender\MSASCui.exe" => Deleting reparse point and unlocking completed.
"C:\Program Files\Windows Defender\MsMpCom.dll" => Deleting reparse point and unlocking completed.
"C:\Program Files\Windows Defender\MsMpLics.dll" => Deleting reparse point and unlocking completed.
"C:\Program Files\Windows Defender\MsMpRes.dll" => Deleting reparse point and unlocking completed.
"C:\Program Files\Microsoft Security Client" => Not Found
========= Dir /b /a:l "C:\Program Files" /s =========
File Not Found
========= End of CMD: =========

==== End of Fixlog ====

#10 gringo_pr

gringo_pr

    Staff

  • Moderators
  • PipPipPipPipPipPip
  • 9,604 posts
  • Gender:Male

Posted 05 June 2013 - 09:53 AM


Hello wyoways

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

ClearJavaCache::



Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe
Posted Image
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following

  • report from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now after running the script?

Gringo





William Rowland
Product Support

Posted Image

Follow us: Twitter, Become a fan: Facebook

#11 wyoways

wyoways

    New Member

  • Members
  • Pip
  • 8 posts

Posted 05 June 2013 - 10:16 PM

Ran Combofix.exe
The computer seems fine now. Thank You!

Attached is the Combofix report:

ComboFix 13-06-05.05 - wyoways 06/05/2013 21:53:40.4.4 - x86
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.3325.1504 [GMT -5:00]
Running from: c:\users\wyoways\Desktop\ComboFix.exe
Command switches used :: c:\users\wyoways\Desktop\CFScript.txt
AV: AVG Internet Security 2012 *Disabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
FW: AVG Internet Security 2012 *Enabled* {621CC794-9486-F902-D092-0484E8EA828B}
SP: AVG Internet Security 2012 *Disabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((( Files Created from 2013-05-06 to 2013-06-06 )))))))))))))))))))))))))))))))
.
.
2013-06-06 03:00 . 2013-06-06 03:00 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-06-05 20:44 . 2013-06-05 20:44 60872 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{2FE9F1FB-FC6D-41AF-BC33-BE1E1CD14640}\offreg.dll
2013-06-05 20:25 . 2013-05-14 06:49 7016152 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{2FE9F1FB-FC6D-41AF-BC33-BE1E1CD14640}\mpengine.dll
2013-06-05 00:01 . 2013-06-05 02:51 -------- d-----w- C:\FRST
2013-06-02 01:42 . 2013-04-04 19:50 22856 ----a-w- c:\windows\system32\drivers\mbam.sys
2013-06-01 01:26 . 2010-04-05 20:00 221568 ----a-w- c:\windows\system32\drivers\netio.sys
2013-06-01 00:53 . 2013-06-06 03:01 -------- d-----w- c:\users\wyoways\AppData\Local\temp
2013-05-30 22:49 . 2013-05-30 22:49 -------- d-----w- c:\users\wyoways\AppData\Roaming\TuneUp Software
2013-05-15 17:06 . 2013-05-05 19:12 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2013-05-15 10:13 . 2013-04-15 14:20 638328 ----a-w- c:\windows\system32\drivers\dxgkrnl.sys
2013-05-15 10:13 . 2013-04-13 10:56 37376 ----a-w- c:\windows\system32\cdd.dll
2013-05-15 10:13 . 2013-04-09 01:36 2049024 ----a-w- c:\windows\system32\win32k.sys
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-05-15 11:05 . 2012-04-05 10:22 692104 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-05-15 11:05 . 2012-04-05 10:22 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-05-02 07:06 . 2009-10-02 17:11 238872 ------w- c:\windows\system32\MpSigStub.exe
2013-04-19 03:16 . 2003-03-19 00:14 499712 ----a-w- c:\windows\system32\msvcp71.dll
2013-04-19 03:16 . 2003-02-21 08:42 348160 ----a-w- c:\windows\system32\msvcr71.dll
2013-04-11 08:18 . 2013-04-11 08:18 302368 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2013-03-11 13:25 . 2013-04-10 15:39 3603816 ----a-w- c:\windows\system32\ntkrnlpa.exe
2013-03-11 13:25 . 2013-04-10 15:39 3551080 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-03-09 03:45 . 2013-04-10 15:39 49152 ----a-w- c:\windows\system32\csrsrv.dll
2013-03-09 01:28 . 2013-04-10 15:39 64000 ----a-w- c:\windows\system32\smss.exe
2013-03-08 03:53 . 2013-04-10 15:39 376320 ----a-w- c:\windows\system32\winsrv.dll
2013-03-08 03:52 . 2013-04-10 15:39 2067968 ----a-w- c:\windows\system32\mstscax.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\~\Browser Helper Objects\{95B7759C-8C7F-4BF1-B163-73684A933233}]
2013-02-19 08:12 1929392 ----a-w- c:\program files\AVG Secure Search\14.2.0.1\AVG Secure Search_toolbar.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{95B7759C-8C7F-4BF1-B163-73684A933233}"= "c:\program files\AVG Secure Search\14.2.0.1\AVG Secure Search_toolbar.dll" [2013-02-19 1929392]
.
[HKEY_CLASSES_ROOT\clsid\{95b7759c-8c7f-4bf1-b163-73684a933233}]
[HKEY_CLASSES_ROOT\AVG Secure Search.PugiObj.1]
[HKEY_CLASSES_ROOT\AVG Secure Search.PugiObj]
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-19 125952]
"ISUSPM"="c:\program files\Common Files\InstallShield\UpdateService\ISUSPM.exe" [2006-09-11 218032]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-19 202240]
"GarminExpressTrayApp"="c:\program files\Garmin\Express Tray\ExpressTray.exe" [2013-03-12 1099608]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"VolPanel"="c:\program files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe" [2007-04-17 184320]
"UpdReg"="c:\windows\UpdReg.EXE" [2000-05-11 90112]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\Iaanotif.exe" [2007-10-03 178712]
"StartCCC"="c:\program files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2008-01-21 61440]
"Google Desktop Search"="c:\program files\Google\Google Desktop Search\GoogleDesktop.exe" [2009-11-02 30192]
"Adobe Photo Downloader"="c:\program files\Adobe\Photoshop Elements 6.0\apdproxy.exe" [2007-09-11 67488]
"Malwarebytes Anti-Malware (reboot)"="c:\program files\Malwarebytes' Anti-Malware\mbam.exe" [2013-04-04 887432]
"CTxfiHlp"="CTXFIHLP.EXE" [2007-09-24 23552]
"AVG_TRAY"="c:\program files\AVG\AVG2012\avgtray.exe" [2012-11-19 2598520]
"vProt"="c:\program files\AVG Secure Search\vprot.exe" [2013-02-19 1151152]
"HTC Sync Loader"="c:\program files\HTC\HTC Sync 3.0\htcUPCTLoader.exe" [2012-04-17 651264]
"TkBellExe"="c:\program files\Real\RealPlayer\Update\realsched.exe" [2013-04-19 295512]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-10-12 59280]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2012-10-25 421888]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-07-27 919008]
.
c:\users\wyoways\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2009-2-26 97680]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Wireless Connection Manager.lnk - c:\program files\D-Link\D-Link DWA-552 Xtreme N Desktop Adapter\wirelesscm.exe [2008-4-16 20803584]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=c:\progra~1\Google\GOOGLE~2\GoogleDesktopNetwork3.dll
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ autocheck autochk *\0c:\progra~1\AVG\AVG2012\avgrsx.exe /sync /restart
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WudfSvc]
@="Service"
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2012-10-25 08:12 421888 ----a-w- c:\program files\QuickTime\QTTask.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache
.
Contents of the 'Scheduled Tasks' folder
.
2013-06-06 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-05 11:05]
.
2013-05-27 c:\windows\Tasks\PCDoctorBackgroundMonitorTask.job
- c:\program files\Dell Support Center\uaclauncher.exe [2010-11-18 15:13]
.
2013-06-05 c:\windows\Tasks\ROC_JAN2013_TB_rmv.job
- c:\program files\AVG Secure Search\PostInstall\ROC.exe [2013-01-24 02:31]
.
2011-04-11 c:\windows\Tasks\SystemToolsDailyTest.job
- c:\program files\Dell Support Center\pcdrcui.exe [2010-11-18 15:13]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.foxnews.com/
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
TCP: DhcpNameServer = 192.168.1.254
Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - c:\program files\Common Files\AVG Secure Search\ViProtocolInstaller\14.2.0\ViProtocol.dll
DPF: Garmin Communicator Plug-In - hxxps://static.garmincdn.com/gcp/ie/4.0.1.0/GarminAxControl_32.CAB
.
- - - - ORPHANS REMOVED - - - -
.
SafeBoot-92114393.sys
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2013-06-05 22:01
Windows 6.0.6002 Service Pack 2 NTFS
.
scanning hidden processes ...
.
[0] 0x00540045
[0] 0x0000292D
scanning hidden autostart entries ...
.
HKLM\Software\Microsoft\Windows\CurrentVersion\Run
CTxfiHlp = CTXFIHLP.EXE?
.
scanning hidden files ...
.
.
c:\users\wyoways\AppData\Local\Temp\catchme.dll 53248 bytes executable
.
scan completed successfully
hidden files: 1
.
**************************************************************************
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Services\PCDSRVC{E9D79540-57D5953E-06020101}_0]
"ImagePath"="\??\c:\program files\dell support center\pcdsrvc.pkms"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\.Default\Software\Microsoft\Internet Explorer\Approved Extensions]
@Denied: (2) (LocalSystem)
"{95B7759C-8C7F-4BF1-B163-73684A933233}"=hex:51,66,7a,6c,4c,1d,38,12,f2,76,a4,
91,4d,c2,9f,0e,ce,75,30,28,4f,cd,76,27
"{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}"=hex:51,66,7a,6c,4c,1d,38,12,f1,9d,97,
02,e5,86,37,08,c7,6b,3b,0b,78,35,a4,a7
"{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}"=hex:51,66,7a,6c,4c,1d,38,12,7c,f0,b1,
38,5c,21,3d,0e,d9,78,0d,25,e1,c9,8c,d4
"{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}"=hex:51,66,7a,6c,4c,1d,38,12,d5,94,07,
72,c2,98,42,03,c9,fd,97,9a,f4,87,69,57
"{FF059E31-CC5A-4E2E-BF3B-96E929D65503}"=hex:51,66,7a,6c,4c,1d,38,12,5f,9d,16,
fb,68,82,40,0b,c0,2d,d5,a9,2c,88,11,17
"{BDEADE7F-C265-11D0-BCED-00A0C90AB50F}"=hex:51,66,7a,6c,4c,1d,38,12,11,dd,f9,
b9,57,8c,be,54,c3,fb,43,e0,cc,54,f1,1b
.
[HKEY_USERS\.Default\Software\Microsoft\Internet Explorer\ApprovedExtensionsMigration]
@Denied: (2) (LocalSystem)
"Timestamp"=hex:e0,78,46,3d,56,26,cd,01
.
[HKEY_USERS\.Default\Software\Microsoft\Internet Explorer\User Preferences]
@Denied: (2) (LocalSystem)
"88D7D0879DAB32E14DE5B3A805A34F98AFF34F5977"=hex:01,00,00,00,d0,8c,9d,df,01,15,
d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,e9,b1,59,f1,8c,14,6f,40,a0,55,df,\
"2D53CFFC5C1A3DD2E97B7979AC2A92BD59BC839E81"=hex:01,00,00,00,d0,8c,9d,df,01,15,
d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,e9,b1,59,f1,8c,14,6f,40,a0,55,df,\
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
Completion time: 2013-06-05 22:05:35
ComboFix-quarantined-files.txt 2013-06-06 03:05
ComboFix2.txt 2013-06-03 23:46
ComboFix3.txt 2013-06-03 23:31
ComboFix4.txt 2013-06-03 02:33
ComboFix5.txt 2013-06-06 02:40
.
Pre-Run: 210,910,158,848 bytes free
Post-Run: 210,925,543,424 bytes free
.
- - End Of File - - FE8E49B16B9FD2307733DCD086CB7D23

#12 gringo_pr

gringo_pr

    Staff

  • Moderators
  • PipPipPipPipPipPip
  • 9,604 posts
  • Gender:Male

Posted 05 June 2013 - 10:28 PM


Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)

Programs to remove


Adobe Reader X (10.1.4)
Java™ SE Runtime Environment 6

[/list]


  • Please download and install Revo Uninstaller Free
  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.
.



Update Adobe reader

Recently there have been vulnerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

You can download it from http://www.adobe.com.../readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

Note: When installing FoxitReader, be careful not to install anything to do with AskBar.
[/list]

Install Java:

Please go here to install Java

  • click on the Free Java Download Button
  • click on Agree and start Free download
  • click on Run
  • click on run again
  • click on install
  • when install is complete click on close




Clean Out Temp Files

  • This small application you may want to keep and use once a week to keep the computer clean.

    Download CCleaner from here http://www.ccleaner.com/

  • Run the installer to install the application.
  • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
  • Run CCleaner. (make sure under Windows tab all the boxes of Internet Explorer and Windows explorer are checked. Under System check Empty Recycle Bin and Temporary Files. Under Application tab all the boxes should be checked).
  • Click Run Cleaner.
  • Close CCleaner.



: Malwarebytes' Anti-Malware :


I see You have MBAM installed on the computer - that is great!! it is a very good program! I would like you to run a quick scan for me now

  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
  • If you accidentally close it, the log file is saved here and will be named like this:
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.



Download HijackThis

  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic


"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo



William Rowland
Product Support

Posted Image

Follow us: Twitter, Become a fan: Facebook

#13 wyoways

wyoways

    New Member

  • Members
  • Pip
  • 8 posts

Posted 06 June 2013 - 10:06 PM

The computer seems to be working fine.
Thank you!


Malwarebytes Anti-Malware (PRO) 1.75.0.1300
www.malwarebytes.org
Database version: v2013.06.06.09
Windows Vista Service Pack 2 x86 NTFS
Internet Explorer 9.0.8112.16421
wyoways :: WYOWAYS-PC [administrator]
Protection: Disabled
6/6/2013 9:49:37 PM
mbam-log-2013-06-06 (21-49-37).txt
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 226022
Time elapsed: 5 minute(s), 43 second(s)
Memory Processes Detected: 0
(No malicious items detected)
Memory Modules Detected: 0
(No malicious items detected)
Registry Keys Detected: 0
(No malicious items detected)
Registry Values Detected: 0
(No malicious items detected)
Registry Data Items Detected: 0
(No malicious items detected)
Folders Detected: 0
(No malicious items detected)
Files Detected: 0
(No malicious items detected)
(end)




Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:01:12 PM, on 6/6/2013
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v9.00 (9.00.8112.16483)
Boot mode: Normal
Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Windows\System32\Ctxfihlp.exe
C:\Program Files\AVG\AVG2012\avgtray.exe
C:\Program Files\AVG Secure Search\vprot.exe
C:\Program Files\HTC\HTC Sync 3.0\htcUPCTLoader.exe
C:\Program Files\Real\RealPlayer\Update\realsched.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Garmin\Express Tray\ExpressTray.exe
C:\Program Files\D-Link\D-Link DWA-552 Xtreme N Desktop Adapter\wirelesscm.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Windows\ehome\ehmsas.exe
C:\Windows\SYSTEM32\CTXFISPI.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Users\wyoways\Downloads\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.foxnews.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealNetworks Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\IE\rndlbrowserrecordplugin.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG2012\avgssie.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll
O2 - BHO: AVG Security Toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files\AVG Secure Search\14.2.0.1\AVG Secure Search_toolbar.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll
O3 - Toolbar: AVG Security Toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files\AVG Secure Search\14.2.0.1\AVG Secure Search_toolbar.dll
O4 - HKLM\..\Run: [VolPanel] "C:\Program Files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe" /r
O4 - HKLM\..\Run: [UpdReg] C:\Windows\UpdReg.EXE
O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Elements 6.0\apdproxy.exe"
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKLM\..\Run: [CTxfiHlp] CTXFIHLP.EXE
O4 - HKLM\..\Run: [AVG_TRAY] "C:\Program Files\AVG\AVG2012\avgtray.exe"
O4 - HKLM\..\Run: [vProt] "C:\Program Files\AVG Secure Search\vprot.exe"
O4 - HKLM\..\Run: [HTC Sync Loader] "C:\Program Files\HTC\HTC Sync 3.0\htcUPCTLoader.exe" -startup
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Real\RealPlayer\Update\realsched.exe" -osboot
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [GarminExpressTrayApp] "C:\Program Files\Garmin\Express Tray\ExpressTray.exe"
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Global Startup: Wireless Connection Manager.lnk = C:\Program Files\D-Link\D-Link DWA-552 Xtreme N Desktop Adapter\wirelesscm.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre7\bin\jp2iexp.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre7\bin\jp2iexp.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: Garmin Communicator Plug-In - https://static.garmi...xControl_32.CAB
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG2012\avgpp.dll
O18 - Protocol: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files\Common Files\AVG Secure Search\ViProtocolInstaller\14.2.0\ViProtocol.dll
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GoogleDesktopNetwork3.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Adobe Active File Monitor V6 (AdobeActiveFileMonitor6.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
O23 - Service: AVG Firewall (avgfws) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2012\avgfws.exe
O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2012\AVGIDSAgent.exe
O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2012\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Garmin Core Update Service - Garmin Ltd or its subsidiaries - C:\Program Files\Garmin\Core Update Service\Garmin.Cartography.MapUpdate.CoreService.exe
O23 - Service: Google Desktop Manager 5.9.1005.12335 (GoogleDesktopManager-051210-111108) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Jumpstart Wifi Protected Setup (jswpsapi) - Atheros Communications, Inc. - C:\Program Files\D-Link\D-Link DWA-552 Xtreme N Desktop Adapter\jswpsapi.exe
O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: Internet Pass-Through Service (PassThru Service) - Unknown owner - C:\Program Files\HTC\Internet Pass-Through\PassThruSvr.exe
O23 - Service: RealNetworks Downloader Resolver Service - Unknown owner - C:\Program Files\RealNetworks\RealDownloader\rndlresolversvc.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - Unknown owner - C:\Program Files\Dell Support Center\bin\sprtsvc.exe (file missing)
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: vToolbarUpdater14.2.0 - Unknown owner - C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\14.2.0\ToolbarUpdater.exe
--
End of file - 9883 bytes

#14 gringo_pr

gringo_pr

    Staff

  • Moderators
  • PipPipPipPipPipPip
  • 9,604 posts
  • Gender:Male

Posted 06 June 2013 - 11:32 PM


Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [VolPanel] "C:\Program Files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe" /r
      O4 - HKLM\..\Run: [UpdReg] C:\Windows\UpdReg.EXE
      O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"
      O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe"
      O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
      O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Elements 6.0\apdproxy.exe"
      O4 - HKLM\..\Run: [CTxfiHlp] CTXFIHLP.EXE
      O4 - HKLM\..\Run: [HTC Sync Loader] "C:\Program Files\HTC\HTC Sync 3.0\htcUPCTLoader.exe" -startup
      O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Real\RealPlayer\Update\realsched.exe" -osboot
      O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
      O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
      O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
      O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
      O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE

  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

    NOTE**You can research each of those lines >here< and see if you want to keep them or not
    just copy the name between the brackets and paste into the search space
    O4 - HKLM\..\Run: [IntelliPoint]


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the add/on to be installed
    • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings, ensure the options
    Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • wait for the virus definitions to be downloaded
  • Wait for the scan to finish

When the scan is complete

  • If no threats were found
  • put a checkmark in "Uninstall application on close"
  • close program
  • report to me that nothing was found

  • If threats were found
  • click on "list of threats found"
  • click on "export to text file" and save it as ESET SCAN and save to the desktop
  • Click on back
  • put a checkmark in "Uninstall application on close"
  • click on finish
  • close program
  • copy and paste the report here

Gringo

William Rowland
Product Support

Posted Image

Follow us: Twitter, Become a fan: Facebook

#15 wyoways

wyoways

    New Member

  • Members
  • Pip
  • 8 posts

Posted 07 June 2013 - 01:04 PM

Ran HyjackThis to stop start-up programs.
Ran ESET, no threats found.
Computer is working great.
Thank you!

#16 gringo_pr

gringo_pr

    Staff

  • Moderators
  • PipPipPipPipPipPip
  • 9,604 posts
  • Gender:Male

Posted 07 June 2013 - 05:13 PM


Hello wyoways

Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.

:Why we need to remove some of our tools:

Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wronge time can make the computer an expensive paper weight.
They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.

The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.
:DeFogger:

Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
  • The application window will appear
  • Click the Re-enable button to re-enable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK.
Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:

  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • Posted Image

:Remove the rest of our tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

About Java


During the cleaning process if I found that Java was installed I asked for it to be uninstalled, Many home users will not miss it. If you use OpenOffice, play online games or use business applications which require Java, Then you need to install the latest version and make sure to disable it in your web browsers.

If an application or website requires it, you should receive a notification indicating that when you attempt to launch that application or access that website.

Link to download latest version. - install Java

How to disable java in your web browsers - Disable Java


:The programs you can keep:

Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.

Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls

CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner

Malwarebytes' Anti-Malware The Gold standerd today in antimalware scanners

:Security programs:

One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.

  • Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)

    Note** If you decide to install MSE you will need to uninstall your present Antivirus

:Security awareness:


It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
Strong passwords: How to create and use them
Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.


The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internet

internetsafety

Internet Safety for Kids

Here is some more reading for you from some of my colleges

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum

COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

quoted from Tech Support Forum

Conclusion

There is no such thing as ‘perfect security’. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.


I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->Posted Image<-- Don't worry every little bit helps.

Gringo





William Rowland
Product Support

Posted Image

Follow us: Twitter, Become a fan: Facebook

#17 gringo_pr

gringo_pr

    Staff

  • Moderators
  • PipPipPipPipPipPip
  • 9,604 posts
  • Gender:Male

Posted 10 June 2013 - 01:49 AM

Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!
William Rowland
Product Support

Posted Image

Follow us: Twitter, Become a fan: Facebook




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users