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Error: Malwarebytes has stopped working

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#1 Stokkers


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Posted 21 July 2013 - 08:07 AM

I am in the process of installing and running my programs after reverting back to Win 7 from Win 8, and when trying to run Malwarebytes,I get the following error message: Malwarebytes has stopped working - Check on line for a solution and close the program.  After I click on the next button, the program just closes down and that;s it!


Should I reinstall the program, or is there something else Ican do?




#2 daledoc1


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Posted 21 July 2013 - 09:39 AM

Hi, Stokkers:


Yes, a clean reinstall would be the first thing to try.


Please follow the steps here: MBAM Clean Removal Process


Please let us know if that resolves your issue.





Just a home user & forum volunteer
DT1: Win7/Ult/64 SP1; Intel Core i7-3770 @3.4 GHz; 16 GB RAM; NVidia GeForce GT620; IE9; Fx; TB; Cable HSI; MBAM PRO; KIS2014; SAS Free; CCleaner
DT2: Win7 Ult/64 SP1; Intel Core i7-860 @2.8 GHz; 8 GB RAM; ATI Radeon HD 5770; IE 9, Fx; TB; Cable HSI; MBAM PRO; KIS2014; SAS Free; CCleaner.
LT: Win7 Pro/64 SP1; Intel Core i7-3632 cached @3.2 GHz; 16 GB RAM; NVidia GeForce GT640M; IE 10; Fx; TB; WLAN; MBAM PRO; Sophos ES 10.3; SAS Free; CCleaner.

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