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#1 jwp

jwp

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Posted 07 August 2013 - 04:26 PM

I've  tried to clean my PC with Malwarebytes Pro multiple times but am having trouble with a hijacker called cloud-connect.net. Your help is appreciated. 

Here are my DDS log files:

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 9.0.8112.16496
Run by Owner at 17:12:11 on 2013-08-07
Microsoft® Windows Vista™ Home Premium   6.0.6002.2.1252.1.1033.18.3582.2077 [GMT -4:00]
.
AV: avast! Antivirus *Disabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
AV: Microsoft Security Essentials *Enabled/Updated* {3F839487-C7A2-C958-E30C-E2825BA31FB5}
SP: avast! Antivirus *Disabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Microsoft Security Essentials *Enabled/Updated* {84E27563-E198-C6D6-D9BC-D9F020245508}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Windows\system32\Ati2evxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\Windows\system32\Ati2evxx.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\DYMO\DYMO Label Software\DymoPnpService.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\CyberPower PowerPanel Personal Edition\ppped.exe
c:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Microsoft Security Client\NisSrv.exe
C:\Windows\system32\taskeng.exe
C:\Windows\System32\WUDFHost.exe
C:\PROGRA~2\Intuit\QUICKB~1\QBDBMgrN.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files (x86)\DYMO\DYMO Label Software\DymoQuickPrint.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\HP\HP Officejet Pro 8600\Bin\ScanToPCActivationApp.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files (x86)\CyberPower PowerPanel Personal Edition\pppeuser.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\HP\HP Officejet Pro 8600\Bin\HPNetworkCommunicator.exe
C:\Users\Owner\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Owner\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Owner\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Owner\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Users\Owner\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Owner\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Owner\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Owner\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Owner\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe
C:\Users\Owner\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\hh.exe
C:\Windows\system32\conime.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uURLSearchHooks: MixiDJ V44 Toolbar: {90a1b331-c2b4-4933-9f63-ba7b84d60d58} - C:\Program Files (x86)\MixiDJ_V44\prxtbMix0.dll
mURLSearchHooks: MixiDJ V44 Toolbar: {90a1b331-c2b4-4933-9f63-ba7b84d60d58} - C:\Program Files (x86)\MixiDJ_V44\prxtbMix0.dll
mWinlogon: Userinit = userinit.exe,
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: AOL Toolbar Loader: {3ef64538-8b54-4573-b48f-4d34b0238ab2} - C:\Program Files (x86)\AOL Toolbar\aoltb.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO: avast! Online Security: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
BHO: MixiDJ V44 Toolbar: {90a1b331-c2b4-4933-9f63-ba7b84d60d58} - C:\Program Files (x86)\MixiDJ_V44\prxtbMix0.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB: AOL Toolbar: {BA00B7B1-0351-477A-B948-23E3EE5A73D4} - C:\Program Files (x86)\AOL Toolbar\aoltb.dll
TB: MixiDJ V44 Toolbar: {90A1B331-C2B4-4933-9F63-BA7B84D60D58} - C:\Program Files (x86)\MixiDJ_V44\prxtbMix0.dll
TB: avast! Online Security: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
TB: AOL Toolbar: {ba00b7b1-0351-477a-b948-23e3ee5a73d4} - C:\Program Files (x86)\AOL Toolbar\aoltb.dll
TB: MixiDJ V44 Toolbar: {90a1b331-c2b4-4933-9f63-ba7b84d60d58} - C:\Program Files (x86)\MixiDJ_V44\prxtbMix0.dll
uRun: [Google Update] "C:\Users\Owner\AppData\Local\Google\Update\GoogleUpdate.exe" /c
uRun: [DymoQuickPrint] "C:\Program Files (x86)\DYMO\DYMO Label Software\DymoQuickPrint.exe" /startup
uRun: [ehTray.exe] C:\Windows\ehome\ehTray.exe
uRun: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
uRun: [WMPNSCFG] C:\Program Files (x86)\Windows Media Player\WMPNSCFG.exe
uRun: [HP Officejet Pro 8600 (NET)] "C:\Program Files\HP\HP Officejet Pro 8600\Bin\ScanToPCActivationApp.exe" -deviceID "CN31HBXHSQ05KC:NW" -scfn "HP Officejet Pro 8600 (NET)" -AutoStart 1
mRun: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [DLSService] "C:\Program Files (x86)\DYMO\DYMO Label Software\DLSService.exe"
mRun: [Intuit SyncManager] c:\Program Files (x86)\Common Files\Intuit\Sync\IntuitSyncManager.exe  startup
mRun: [PowerPanel Personal Edition User Interaction] C:\Program Files (x86)\CyberPower PowerPanel Personal Edition\pppeuser.exe
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
mRun: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\ADOBEG~1.LNK - C:\Program Files (x86)\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\MICROS~1.LNK - C:\Program Files (x86)\Microsoft Office\Office10\OSA.EXE
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\QUICKB~1.LNK - C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~3\Office10\EXCEL.EXE/3000
TCP: NameServer = 205.152.150.23 205.152.132.23 192.168.1.1
TCP: Interfaces\{56E9977D-2CFF-478E-B6FC-FAFE950B3E60} : DHCPNameServer = 205.152.150.23 205.152.132.23 192.168.1.1
Handler: intu-help-qb3 - {c5e479ea-0a65-4b05-8c6c-2fc8cc682eb4} - c:\Program Files (x86)\Intuit\QuickBooks 2010\HelpAsyncPluggableProtocol.dll
Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - 
LSA: Security Packages =  kerberos msv1_0 schannel wdigest tspkg
x64-BHO: avast! Online Security: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll
x64-TB: avast! Online Security: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll
x64-Run: [Windows Defender] C:\Program Files (x86)\Windows Defender\MSASCui.exe -hide
x64-Run: [MSC] "C:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
x64-mPolicies-Explorer: NoActiveDesktop = dword:1
x64-mPolicies-Explorer: NoActiveDesktopChanges = dword:1
x64-mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0
x64-mPolicies-System: EnableUIADesktopToggle = dword:0
x64-Handler: intu-help-qb3 - {c5e479ea-0a65-4b05-8c6c-2fc8cc682eb4} - LocalServer32 - <no file>
x64-Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - <orphaned>
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\a4ohls5j.default\
FF - prefs.js: browser.search.selectedEngine - MixiDJ V44 Customized Web Search
FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\DivX\DivX OVS Helper\npovshelper.dll
FF - plugin: C:\Program Files (x86)\DivX\DivX Plus Web Player\npdivx32.dll
FF - plugin: C:\Program Files (x86)\DYMO\DYMO Label Software\Framework\npDYMOLabelFramework.dll
FF - plugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.123\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\plugin2\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\plugin2\npjp2.dll
FF - plugin: C:\Program Files (x86)\Microsoft Silverlight\5.1.10411.0\npctrlui.dll
FF - plugin: C:\Users\Owner\AppData\Local\Google\Update\1.3.21.123\npGoogleUpdate3.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll
FF - ExtSQL: 1969-12-31 19:00; {7affbfae-c4e2-4915-8c0f-00fa3ec610a1}; C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\a4ohls5j.default\{7affbfae-c4e2-4915-8c0f-00fa3ec610a1}
.
---- FIREFOX POLICIES ----
FF - user.js: network.protocol-handler.warn-external.dnupdate - false
============= SERVICES / DRIVERS ===============
.
R0 aswRvrt;aswRvrt;C:\Windows\System32\drivers\aswRvrt.sys [2013-7-2 65336]
R0 aswVmm;aswVmm;C:\Windows\System32\drivers\aswVmm.sys [2013-7-2 189936]
R0 MpFilter;Microsoft Malware Protection Driver;C:\Windows\System32\drivers\MpFilter.sys [2013-1-20 230320]
R1 aswSnx;aswSnx;C:\Windows\System32\drivers\aswSnx.sys [2013-7-2 1030952]
R1 aswSP;aswSP;C:\Windows\System32\drivers\aswSP.sys [2013-7-2 378944]
R2 aswFsBlk;aswFsBlk;C:\Windows\System32\drivers\aswFsBlk.sys [2013-7-2 33400]
R2 aswMonFlt;aswMonFlt;C:\Windows\System32\drivers\aswMonFlt.sys [2013-7-2 80816]
R2 avast! Antivirus;avast! Antivirus;C:\Program Files\AVAST Software\Avast\AvastSvc.exe [2013-7-2 46808]
R2 DymoPnpService;DYMO PnP Service;C:\Program Files (x86)\DYMO\DYMO Label Software\DymoPnpService.exe [2012-1-30 32336]
R2 FontCache;Windows Font Cache Service;C:\Windows\System32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 27648]
R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2012-9-16 418376]
R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2012-3-19 701512]
R2 NisDrv;Microsoft Network Inspection System;C:\Windows\System32\drivers\NisDrvWFP.sys [2011-4-27 130008]
R3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2012-3-19 25928]
R3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\NisSrv.exe [2013-1-27 379360]
R3 QuickBooksDB20;QuickBooksDB20;C:\PROGRA~2\Intuit\QUICKB~1\QBDBMgrN.exe -hvQuickBooksDB20 --> C:\PROGRA~2\Intuit\QUICKB~1\QBDBMgrN.exe -hvQuickBooksDB20 [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S3 A3AB;D-Link AirPro 802.11a/b Wireless Adapter Service(A3AB);C:\Windows\System32\drivers\A3ABvx.sys [2012-3-16 1149952]
S3 PerfHost;Performance Counter DLL Host;C:\Windows\SysWOW64\perfhost.exe [2008-1-20 19968]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\WPFFontCache_v0400.exe [2013-4-19 1022632]
S4 clr_optimization_v2.0.50727_64;Microsoft .NET Framework NGEN v2.0.50727_X64;C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorsvw.exe [2012-3-24 89920]
.
=============== File Associations ===============
.
FileExt: .js: JSFile=C:\Windows\SysWOW64\WScript.exe "%1" %*
FileExt: .jse: JSEFile=C:\Windows\SysWOW64\WScript.exe "%1" %*
.
=============== Created Last 30 ================
.
.
==================== Find3M  ====================
.
2013-08-06 07:39:03 979456 ----a-w- C:\Windows\SysWow64\MFH264Dec.dll
2013-08-06 07:38:59 231936 ----a-w- C:\Windows\System32\XpsRasterService.dll
2013-07-02 21:44:37 189936 ----a-w- C:\Windows\System32\drivers\aswVmm.sys
2013-07-02 21:44:36 378944 ----a-w- C:\Windows\System32\drivers\aswSP.sys
2013-07-02 21:44:36 1030952 ----a-w- C:\Windows\System32\drivers\aswSnx.sys
2013-06-24 04:41:42 78185248 ----a-w- C:\Windows\System32\mrt.exe
2013-06-04 04:17:26 52736 ----a-w- C:\Windows\apppatch\iebrshim.dll
2013-06-04 04:17:01 145920 ----a-w- C:\Windows\apppatch\AppPatch64\iebrshim.dll
2013-06-04 02:03:07 2775040 ----a-w- C:\Windows\System32\win32k.sys
2013-06-01 04:19:22 619008 ----a-w- C:\Windows\System32\qedit.dll
2013-06-01 04:06:08 505344 ----a-w- C:\Windows\SysWow64\qedit.dll
.
============= FINISH: 17:12:54.98 ===============
 
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft® Windows Vista™ Home Premium 
Boot Device: \Device\HarddiskVolume7
Install Date: 3/15/2012 6:47:19 PM
System Uptime: 8/7/2013 3:38:05 PM (2 hours ago)
.
Motherboard: Gigabyte Technology Co., Ltd. |  | GA-MA790GP-UD4H
Processor: AMD Phenom™ II X4 940 Processor | Socket M2 | 2300/200mhz
.
==== Disk Partitions =========================
.
A: is Removable
C: is FIXED (NTFS) - 186 GiB total, 120.529 GiB free.
D: is FIXED (NTFS) - 180 GiB total, 68.645 GiB free.
E: is FIXED (NTFS) - 186 GiB total, 185.976 GiB free.
F: is FIXED (NTFS) - 186 GiB total, 185.976 GiB free.
G: is FIXED (NTFS) - 186 GiB total, 185.976 GiB free.
H: is FIXED (NTFS) - 186 GiB total, 121.071 GiB free.
I: is CDROM ()
J: is FIXED (NTFS) - 49 GiB total, 19.442 GiB free.
K: is FIXED (NTFS) - 146 GiB total, 4.279 GiB free.
L: is FIXED (NTFS) - 195 GiB total, 150.922 GiB free.
M: is FIXED (NTFS) - 46 GiB total, 28.863 GiB free.
N: is FIXED (NTFS) - 29 GiB total, 24.831 GiB free.
O: is CDROM ()
W: is Removable
X: is Removable
Y: is Removable
Z: is Removable
.
==== Disabled Device Manager Items =============
.
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: D-Link AirPlus G DWL-G520+A Wireless PCI Adapter
Device ID: PCI\VEN_104C&DEV_8400&SUBSYS_3B011186&REV_00\4&C9A676E&0&38A4
Manufacturer: D-Link
Name: D-Link AirPlus G DWL-G520+A Wireless PCI Adapter
PNP Device ID: PCI\VEN_104C&DEV_8400&SUBSYS_3B011186&REV_00\4&C9A676E&0&38A4
Service: A3AB
.
==== System Restore Points ===================
.
RP838: 8/4/2013 9:49:50 AM - Windows Vista™ Service Pack 2
RP839: 8/5/2013 12:23:06 AM - Scheduled Checkpoint
RP840: 8/5/2013 5:55:07 AM - Windows Update
RP841: 8/5/2013 10:41:42 PM - Windows Update
RP842: 8/6/2013 3:00:31 AM - Windows Update
RP843: 8/7/2013 3:00:21 AM - Windows Update
.
==== Installed Programs ======================
.
7-zip v9.20
Adobe AIR
Adobe Flash Player 11 ActiveX 64-bit
Adobe Flash Player 11 Plugin 64-bit
Adobe Photoshop 6.0
Adobe Reader X (10.1.3)
Adobe Shockwave Player 11.6
AirPlus XtremeG DWL-G520
Any Video Converter 3.4.0
AOL Toolbar
Apple Application Support
Apple Software Update
Atheros for Acer Driver v7.2.0.208_Foxconn Installation Program
ATI Catalyst Install Manager
avast! Free Antivirus
Catalyst Control Center - Branding
Catalyst Control Center Core Implementation
Catalyst Control Center Graphics Full Existing
Catalyst Control Center Graphics Full New
Catalyst Control Center Graphics Light
Catalyst Control Center Graphics Previews Common
Catalyst Control Center Graphics Previews Vista
Catalyst Control Center HydraVision Full
Catalyst Control Center InstallProxy
ccc-core-static
ccc-utility64
CCC Help English
CDBurnerXP
CoffeeCup HTML Editor
Compatibility Pack for the 2007 Office system
CyberPower PowerPanel Personal Edition 1.3.2
DHTML Editing Component
DYMO Label v.8
Google Chrome
Google Earth
Google Update Helper
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
HP Officejet Pro 8600 Basic Device Software
HP Officejet Pro 8600 Help
HP Update
HPDiagnosticAlert
I.R.I.S. OCR
ImgBurn
Java Auto Updater
Java™ 6 Update 31
Malwarebytes Anti-Malware version 1.75.0.1300
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft Office XP Professional with FrontPage
Microsoft Security Client
Microsoft Security Essentials
Microsoft Silverlight
Microsoft VC9 runtime libraries
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
MixiDJ V44 Toolbar
Mozilla Firefox 13.0.1 (x86 en-US)
Mozilla Maintenance Service
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP2 Parser and SDK
QuickBooks
QuickBooks Pro 2010
QuickTime
Realtek 8169 8168 8101E 8102E Ethernet Driver
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2840629)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2832407)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)
Skins
swMSM
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
VC80CRTRedist - 8.0.50727.6195
VLC media player 2.0.1
WinRAR 4.11 (64-bit)
.
==== Event Viewer Messages From Past Week ========
.
8/7/2013 6:36:22 AM, Error: A3AB [5003]  - D-Link AirPlus G DWL-G520+A Wireless PCI Adapter : Could not find a network adapter.
8/5/2013 5:56:31 AM, Error: Microsoft-Windows-Servicing [4385]  - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-zh-tw-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
8/5/2013 5:56:31 AM, Error: Microsoft-Windows-Servicing [4385]  - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-zh-hk-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
8/5/2013 5:56:31 AM, Error: Microsoft-Windows-Servicing [4385]  - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-zh-cn-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
8/5/2013 5:56:31 AM, Error: Microsoft-Windows-Servicing [4385]  - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-uk-ua-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
8/5/2013 5:56:31 AM, Error: Microsoft-Windows-Servicing [4385]  - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-tr-tr-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
8/5/2013 5:56:31 AM, Error: Microsoft-Windows-Servicing [4385]  - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-th-th-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
8/5/2013 5:56:31 AM, Error: Microsoft-Windows-Servicing [4385]  - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-sv-se-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
8/5/2013 5:56:31 AM, Error: Microsoft-Windows-Servicing [4385]  - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-sr-latn-cs-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
8/5/2013 5:56:31 AM, Error: Microsoft-Windows-Servicing [4385]  - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-sl-si-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
8/5/2013 5:56:31 AM, Error: Microsoft-Windows-Servicing [4385]  - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-sk-sk-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
8/5/2013 5:56:31 AM, Error: Microsoft-Windows-Servicing [4385]  - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-ru-ru-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
8/5/2013 5:56:31 AM, Error: Microsoft-Windows-Servicing [4385]  - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-ro-ro-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
8/5/2013 5:56:31 AM, Error: Microsoft-Windows-Servicing [4385]  - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-pt-pt-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
8/5/2013 5:56:31 AM, Error: Microsoft-Windows-Servicing [4385]  - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-pt-br-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
8/5/2013 5:56:31 AM, Error: Microsoft-Windows-Servicing [4385]  - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-ps-ps-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
8/5/2013 5:56:31 AM, Error: Microsoft-Windows-Servicing [4385]  - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-pl-pl-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
8/5/2013 5:56:31 AM, Error: Microsoft-Windows-Servicing [4385]  - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-nl-nl-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
8/5/2013 5:56:31 AM, Error: Microsoft-Windows-Servicing [4385]  - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-Neutral from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Staged(Staged) state
8/5/2013 5:56:31 AM, Error: Microsoft-Windows-Servicing [4385]  - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-nb-no-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
8/5/2013 5:56:31 AM, Error: Microsoft-Windows-Servicing [4385]  - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-lv-lv-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
8/5/2013 5:56:31 AM, Error: Microsoft-Windows-Servicing [4385]  - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-lt-lt-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
8/5/2013 5:56:31 AM, Error: Microsoft-Windows-Servicing [4385]  - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-ko-kr-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
8/5/2013 5:56:31 AM, Error: Microsoft-Windows-Servicing [4385]  - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-ja-jp-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
8/5/2013 5:56:31 AM, Error: Microsoft-Windows-Servicing [4385]  - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-it-it-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
8/5/2013 5:56:31 AM, Error: Microsoft-Windows-Servicing [4385]  - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-hu-hu-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
8/5/2013 5:56:31 AM, Error: Microsoft-Windows-Servicing [4385]  - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-hr-hr-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
8/5/2013 5:56:31 AM, Error: Microsoft-Windows-Servicing [4385]  - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-he-il-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
8/5/2013 5:56:31 AM, Error: Microsoft-Windows-Servicing [4385]  - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-fr-fr-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
8/5/2013 5:56:31 AM, Error: Microsoft-Windows-Servicing [4385]  - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-fi-fi-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
8/5/2013 5:56:31 AM, Error: Microsoft-Windows-Servicing [4385]  - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-et-ee-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
8/5/2013 5:56:31 AM, Error: Microsoft-Windows-Servicing [4385]  - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-es-es-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
8/5/2013 5:56:31 AM, Error: Microsoft-Windows-Servicing [4385]  - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-en-us-LP from package WUClient-SelfUpdate-Aux-Package-en-us-MiniLP(Feature Pack) into Staged(Staged) state
8/5/2013 5:56:31 AM, Error: Microsoft-Windows-Servicing [4385]  - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-en-us-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Staged(Staged) state
8/5/2013 5:56:31 AM, Error: Microsoft-Windows-Servicing [4385]  - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-el-gr-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
8/5/2013 5:56:31 AM, Error: Microsoft-Windows-Servicing [4385]  - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-de-de-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
8/5/2013 5:56:31 AM, Error: Microsoft-Windows-Servicing [4385]  - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-da-dk-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
8/5/2013 5:56:31 AM, Error: Microsoft-Windows-Servicing [4385]  - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-cs-cz-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
8/5/2013 5:56:31 AM, Error: Microsoft-Windows-Servicing [4385]  - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-bg-bg-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
8/5/2013 5:56:31 AM, Error: Microsoft-Windows-Servicing [4385]  - Windows Servicing failed to complete the process of changing update WUClient-SelfUpdate-Aux-ar-sa-LP-Toplevel from package KBWUClient-SelfUpdate-Aux(Feature Pack) into Absent(Absent) state
8/5/2013 5:56:31 AM, Error: Microsoft-Windows-Servicing [4385]  - Windows Servicing failed to complete the process of changing update AuxResourcesLP from package WindowsUpdateClient-SelfUpdate-Aux-Package(Language Pack) into Staged(Staged) state
8/5/2013 5:56:31 AM, Error: Microsoft-Windows-Servicing [4385]  - Windows Servicing failed to complete the process of changing update AuxComp from package WindowsUpdateClient-SelfUpdate-Aux-Package(Update) into Staged(Staged) state
8/5/2013 5:56:31 AM, Error: Microsoft-Windows-Servicing [4385]  - Windows Servicing failed to complete the process of changing update Aux32 from package WindowsUpdateClient-SelfUpdate-Aux-AuxComp-Package_en-US(Language Pack) into Staged(Staged) state
8/5/2013 5:56:31 AM, Error: Microsoft-Windows-Servicing [4385]  - Windows Servicing failed to complete the process of changing update Aux32 from package WindowsUpdateClient-SelfUpdate-Aux-AuxComp-Package(Update) into Staged(Staged) state
8/5/2013 5:56:31 AM, Error: Microsoft-Windows-Servicing [4385]  - Windows Servicing failed to complete the process of changing update Aux from package WindowsUpdateClient-SelfUpdate-Aux-AuxComp-Package_en-US(Language Pack) into Staged(Staged) state
8/5/2013 5:56:31 AM, Error: Microsoft-Windows-Servicing [4385]  - Windows Servicing failed to complete the process of changing update Aux from package WindowsUpdateClient-SelfUpdate-Aux-AuxComp-Package(Update) into Staged(Staged) state
8/5/2013 5:56:31 AM, Error: Microsoft-Windows-Servicing [4375]  - Windows Servicing failed to complete the process of setting package WUClient-SelfUpdate-Aux-Package-en-us-MiniLP (Feature Pack) into Install Requested(Install Requested) state
8/5/2013 5:56:31 AM, Error: Microsoft-Windows-Servicing [4375]  - Windows Servicing failed to complete the process of setting package WindowsUpdateClient-SelfUpdate-Aux-Package (Update) into Install Requested(Install Requested) state
8/5/2013 5:56:31 AM, Error: Microsoft-Windows-Servicing [4375]  - Windows Servicing failed to complete the process of setting package WindowsUpdateClient-SelfUpdate-Aux-Package (Language Pack) into Install Requested(Install Requested) state
8/5/2013 5:56:31 AM, Error: Microsoft-Windows-Servicing [4375]  - Windows Servicing failed to complete the process of setting package WindowsUpdateClient-SelfUpdate-Aux-AuxComp-Package_en-US (Language Pack) into Install Requested(Install Requested) state
8/5/2013 5:56:31 AM, Error: Microsoft-Windows-Servicing [4375]  - Windows Servicing failed to complete the process of setting package WindowsUpdateClient-SelfUpdate-Aux-AuxComp-Package (Update) into Install Requested(Install Requested) state
8/5/2013 5:56:31 AM, Error: Microsoft-Windows-Servicing [4375]  - Windows Servicing failed to complete the process of setting package KBWUClient-SelfUpdate-Aux (Feature Pack) into Install Requested(Install Requested) state
8/5/2013 5:52:00 AM, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the Computer Backup (MyPC Backup) service to connect.
8/5/2013 5:52:00 AM, Error: Service Control Manager [7000]  - The Computer Backup (MyPC Backup) service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.
8/4/2013 7:49:19 AM, Error: Microsoft-Windows-Dhcp-Client [1002]  - The IP address lease 192.168.1.109 for the Network Card with network address 00241D1907B7 has been denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message).
8/4/2013 10:18:13 PM, Error: Microsoft-Windows-DistributedCOM [10016]  - The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID  {D63AA156-D534-4BAC-9BF1-55359CF5EC30}  to the user Owner-PC\QBDataServiceUser20 SID (S-1-5-21-2291988465-3956011752-1377280936-1001) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
7/31/2013 7:08:34 AM, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the Windows Search service to connect.
7/31/2013 7:08:34 AM, Error: Service Control Manager [7000]  - The Windows Search service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.
7/31/2013 7:08:34 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1053" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
7/31/2013 5:15:08 PM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Netman service.
.
==== End Of File ===========================
 
 


#2 MrCharlie

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Posted 07 August 2013 - 07:08 PM

Welcome to the forum.

Please download and run RogueKiller 32 Bit to your desktop.

RogueKiller 64 Bit <---use this one for 64 bit systems

Quit all running programs.

For Windows XP, double-click to start.
For Vista or Windows 7-8, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.


Click Scan to scan the system.
When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop.
(please don't put logs in code or quotes)

P2P/Piracy Warning:

1. If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall it or completely disable it from running while being assisted here.
Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.
2. If you have illegal/cracked software, cracks, keygens etc. on the system, please remove or uninstall them now and read the policy on Piracy.
Failure to remove such software will result in your topic being closed and no further assistance being provided.


MrC


Note:
Please read all of my instructions completely including these.

Make sure you're subscribed to this topic: Click on the Follow This Topic Button (at the top right of this page), make sure that the Receive notification box is checked and that it is set to Instantly


Removing malware can be unpredictable...unlikely but things can go very wrong! Backup any files that cannot be replaced. You can copy them to a CD/DVD, external drive or a pen drive


<+>Please don't run any other scans, download, install or uninstall any programs while I'm working with you.


<+>The removal of malware isn't instantaneous, please be patient.


<+>When we are done, I'll give to instructions on how to cleanup all the tools and logs


<+>Please stick with me until I give you the "all clear" and Please don't waste my time by leaving before that.


------->Your topic will be closed if you haven't replied within 3 days!<--------
(If I don't respond within 24 hours, please send me a PM)


Malware Removal Expert


Posted Image


I volunteer my free time to help you, if you would like to donate to show your appreciation, it will be much appreciated.

Posted Image Thanks MrC & crew

#3 jwp

jwp

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Posted 07 August 2013 - 07:32 PM

RogueKiller V8.6.5 _x64_ [Aug  5 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
 
Operating System : Windows Vista (6.0.6002 Service Pack 2) 64 bits version
Started in : Normal mode
User : Owner [Admin rights]
Mode : Scan -- Date : 08/07/2013 20:28:47
| ARK || FAK || MBR |
 
¤¤¤ Bad processes : 1 ¤¤¤
[SUSP PATH] hh.exe -- C:\Windows\hh.exe [7] -> KILLED [TermProc]
 
¤¤¤ Registry Entries : 4 ¤¤¤
[RUN][SUSP PATH] HKCU\[...]\Run : Google Update ("C:\Users\Owner\AppData\Local\Google\Update\GoogleUpdate.exe" /c [7]) -> FOUND
[RUN][SUSP PATH] HKUS\S-1-5-21-2291988465-3956011752-1377280936-1000\[...]\Run : Google Update ("C:\Users\Owner\AppData\Local\Google\Update\GoogleUpdate.exe" /c [7]) -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND
 
¤¤¤ Scheduled tasks : 4 ¤¤¤
[V1][SUSP PATH] GoogleUpdateTaskUserS-1-5-21-2291988465-3956011752-1377280936-1000UA.job : C:\Users\Owner\AppData\Local\Google\Update\GoogleUpdate.exe - /ua /installsource scheduler [7][x] -> FOUND
[V1][SUSP PATH] GoogleUpdateTaskUserS-1-5-21-2291988465-3956011752-1377280936-1000Core.job : C:\Users\Owner\AppData\Local\Google\Update\GoogleUpdate.exe - /c [7] -> FOUND
[V2][SUSP PATH] GoogleUpdateTaskUserS-1-5-21-2291988465-3956011752-1377280936-1000Core : C:\Users\Owner\AppData\Local\Google\Update\GoogleUpdate.exe - /c [7] -> FOUND
[V2][SUSP PATH] GoogleUpdateTaskUserS-1-5-21-2291988465-3956011752-1377280936-1000UA : C:\Users\Owner\AppData\Local\Google\Update\GoogleUpdate.exe - /ua /installsource scheduler [7][x] -> FOUND
 
¤¤¤ Startup Entries : 0 ¤¤¤
 
¤¤¤ Web browsers : 0 ¤¤¤
 
¤¤¤ Particular Files / Folders: ¤¤¤
 
¤¤¤ Driver : [NOT LOADED 0x0] ¤¤¤
 
¤¤¤ External Hives: ¤¤¤
-> J:\windows\system32\config\SYSTEM | DRVINFO [Drv - J:] | SYSTEMINFO [Sys - C:] [Sys32 - FOUND] | USERINFO [Startup - FOUND]
-> J:\windows\system32\config\SOFTWARE | DRVINFO [Drv - J:] | SYSTEMINFO [Sys - C:] [Sys32 - FOUND] | USERINFO [Startup - FOUND]
-> J:\windows\system32\config\SECURITY | DRVINFO [Drv - J:] | SYSTEMINFO [Sys - C:] [Sys32 - FOUND] | USERINFO [Startup - FOUND]
-> J:\windows\system32\config\SAM | DRVINFO [Drv - J:] | SYSTEMINFO [Sys - C:] [Sys32 - FOUND] | USERINFO [Startup - FOUND]
-> J:\windows\system32\config\DEFAULT | DRVINFO [Drv - J:] | SYSTEMINFO [Sys - C:] [Sys32 - FOUND] | USERINFO [Startup - FOUND]
-> J:\Users\Default\NTUSER.DAT | DRVINFO [Drv - J:] | SYSTEMINFO [Sys - C:] [Sys32 - FOUND] | USERINFO [Startup - NOT_FOUND]
-> J:\Users\Default User\NTUSER.DAT | DRVINFO [Drv - J:] | SYSTEMINFO [Sys - C:] [Sys32 - FOUND] | USERINFO [Startup - NOT_FOUND]
-> J:\Users\Eli\NTUSER.DAT | DRVINFO [Drv - J:] | SYSTEMINFO [Sys - C:] [Sys32 - FOUND] | USERINFO [Startup - FOUND]
-> J:\Users\Guest\NTUSER.DAT | DRVINFO [Drv - J:] | SYSTEMINFO [Sys - C:] [Sys32 - FOUND] | USERINFO [Startup - FOUND]
-> J:\Users\John\NTUSER.DAT | DRVINFO [Drv - J:] | SYSTEMINFO [Sys - C:] [Sys32 - FOUND] | USERINFO [Startup - FOUND]
-> J:\Users\QBDataServiceUser20\NTUSER.DAT | DRVINFO [Drv - J:] | SYSTEMINFO [Sys - C:] [Sys32 - FOUND] | USERINFO [Startup - NOT_FOUND]
-> J:\Users\Tonchi\NTUSER.DAT | DRVINFO [Drv - J:] | SYSTEMINFO [Sys - C:] [Sys32 - FOUND] | USERINFO [Startup - FOUND]
-> J:\Documents and Settings\Default\NTUSER.DAT | DRVINFO [Drv - J:] | SYSTEMINFO [Sys - C:] [Sys32 - FOUND] | USERINFO [Startup - NOT_FOUND]
-> J:\Documents and Settings\Default User\NTUSER.DAT | DRVINFO [Drv - J:] | SYSTEMINFO [Sys - C:] [Sys32 - FOUND] | USERINFO [Startup - NOT_FOUND]
-> J:\Documents and Settings\Guest\NTUSER.DAT | DRVINFO [Drv - J:] | SYSTEMINFO [Sys - C:] [Sys32 - FOUND] | USERINFO [Startup - FOUND]
-> J:\Documents and Settings\Owner\NTUSER.DAT | DRVINFO [Drv - J:] | SYSTEMINFO [Sys - C:] [Sys32 - FOUND] | USERINFO [Startup - NOT_FOUND]
-> J:\Documents and Settings\QBDataServiceUser20\NTUSER.DAT | DRVINFO [Drv - J:] | SYSTEMINFO [Sys - C:] [Sys32 - FOUND] | USERINFO [Startup - NOT_FOUND]
 
¤¤¤ Infection :  ¤¤¤
 
¤¤¤ HOSTS File: ¤¤¤
--> %SystemRoot%\System32\drivers\etc\hosts
 
 
127.0.0.1       localhost
::1             localhost
 
 
¤¤¤ MBR Check: ¤¤¤
 
+++++ PhysicalDrive0: ST3500320AS ATA Device +++++
--- User ---
[MBR] 0ae04e4d3ec9a973abaad3e90676d071
[BSP] adc50c95572debc99bd7f6728f78114a : Windows Vista MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 50000 Mo
1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 102402048 | Size: 30000 Mo
2 - [XXXXXX] EXTEN-LBA (0x0f) [VISIBLE] Offset (sectors): 163842048 | Size: 396936 Mo
User = LL1 ... OK!
User = LL2 ... OK!
 
+++++ PhysicalDrive1: ST3500320AS ATA Device +++++
--- User ---
[MBR] c9bac7bfd29a7c88e618f554592dd57a
[BSP] 08bc8f4766257cbce5eafeb020d396fd : Windows Vista MBR Code
Partition table:
0 - [XXXXXX] FAT32 (0x0b) [VISIBLE] Offset (sectors): 63 | Size: 5943 Mo
1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 12171600 | Size: 184828 Mo
User = LL1 ... OK!
User = LL2 ... OK!
 
+++++ PhysicalDrive2: ST3500320AS ATA Device +++++
--- User ---
[MBR] 65facc97430499f82dac503968ebba26
[BSP] 9473c6065b615de196f686b7d281399a : Windows Vista MBR Code
Partition table:
0 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 190773 Mo
1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 390705152 | Size: 190773 Mo
2 - [XXXXXX] EXTEN-LBA (0x0f) [VISIBLE] Offset (sectors): 781408256 | Size: 572320 Mo
User = LL1 ... OK!
User = LL2 ... OK!
 
+++++ PhysicalDrive3: ST3500320AS ATA Device +++++
Error reading User MBR!
User = LL1 ... OK!
Error reading LL2 MBR!
 
+++++ PhysicalDrive4: ST3500320AS ATA Device +++++
--- User ---
[MBR] da814f95c2eea5974eae8ad97130b868
[BSP] df4f83c1f72e36823a12b0dfc7617313 : Empty MBR Code
Partition table:
0 - [XXXXXX] FAT16 (0x06) [VISIBLE] Offset (sectors): 249 | Size: 970 Mo
User = LL1 ... OK!
Error reading LL2 MBR!
 
Finished : << RKreport[0]_S_08072013_202847.txt >>


#4 MrCharlie

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Posted 07 August 2013 - 07:34 PM

Please uninstall------------>MixiDJ V44 Toolbar from your add/remove programs

Then.......

Please download AdwCleaner from here and save it on your Desktop.
 

AdwCleaner is a reliable removal tool for Adware, Foistware, toolbars and potentially unwanted programs.

AdwCleaner is a tool that deletes :
· Adwares (software ads)
· PUP/LPI (Potentially Undesirable Program)
· Toolbars
· Hijacker (Hijack of the browser's homepage)

It works with a Search and Deletion method. It can be easily uninstalled using the "Uninstall" mode.

  • Right-click on adwcleaner.exe and select Run As Administrator (for XP just double click) to launch the application.
  • Now click on the Search tab.
  • Please post the contents of the log-file created in your next post.

Note: The log can also be located at C:\ >> AdwCleaner[XX].txt >> XX <-- Denotes the number of times the application has been ran, so in this should be something like R1.

Note:
Please look over what was found......especially any folders, we're going to permanently delete it all in the next step....if there's something you may want to keep...please let me know and I'll explain to why it shouldn't be on your system.
If you see AVG Secure Search being targeted for deletion, Here's Why and Here. You can always Reinstall it.




Please note that Antivir Webguard uses ASK Toolbar as part of its web security. If you remove ASK by using Adwcleaner, Antivir Webguard will no longer work properly. Therefore, if you use this program please use the instructions below to access the options screen where you should enable /DisableAskDetections before using AdwCleaner.

You can click on the question mark (?) in the upper left corner of the program and then click on Options. You will then be presented with a dialog where you can disable various detections. These options are described below:

/DisableAskDetection - This option disables Ask Toolbar detection.


MrC


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#5 jwp

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Posted 07 August 2013 - 07:43 PM

# AdwCleaner v2.306 - Logfile created 08/07/2013 at 20:42:00
# Updated 19/07/2013 by Xplode
# Operating system : Windows ™ Vista Home Premium Service Pack 2 (64 bits)
# User : Owner - OWNER-PC
# Boot Mode : Normal
# Running from : C:\Users\Owner\Desktop\adwcleaner.exe
# Option [Search]
 
 
***** [Services] *****
 
 
***** [Files / Folders] *****
 
File Found : C:\END
File Found : C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\a4ohls5j.default\searchplugins\Conduit.xml
Folder Found : C:\Program Files (x86)\Conduit
Folder Found : C:\ProgramData\saFe syave
Folder Found : C:\Users\Owner\AppData\Local\Conduit
Folder Found : C:\Users\Owner\AppData\Local\Temp\AirInstaller
Folder Found : C:\Users\Owner\AppData\Local\Temp\CT3298580
Folder Found : C:\Users\Owner\AppData\LocalLow\Conduit
Folder Found : C:\Users\Owner\AppData\LocalLow\PriceGong
Folder Found : C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\a4ohls5j.default\CT3298580
Folder Found : C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\a4ohls5j.default\extensions\{90a1b331-c2b4-4933-9f63-ba7b84d60d58}
Folder Found : C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\a4ohls5j.default\extensions\staged
Folder Found : C:\Users\Owner\AppData\Roaming\SearchProtect
 
***** [Registry] *****
 
Key Found : HKCU\Software\AppDataLow\Software\Conduit
Key Found : HKCU\Software\AppDataLow\Software\ConduitSearchScopes
Key Found : HKCU\Software\AppDataLow\Software\PriceGong
Key Found : HKCU\Software\AppDataLow\Software\SmartBar
Key Found : HKCU\Software\AppDataLow\SProtector
Key Found : HKCU\Software\Conduit
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\SearchProtect
Key Found : HKCU\Software\SearchProtect
Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{443789B7-F39C-4B5C-9287-DA72D38F4FE6}
Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}
Key Found : HKLM\SOFTWARE\Classes\AppID\{B27D9527-3762-4D71-963D-FB7A94FDD678}
Key Found : HKLM\SOFTWARE\Classes\Toolbar.CT3298580
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{E2343056-CC08-46AC-B898-BFC7ACF4E755}
Key Found : HKLM\Software\Conduit
Key Found : HKLM\Software\Freeze.com
Key Found : HKLM\Software\SearchProtect
Key Found : HKLM\Software\SP Global
Key Found : HKLM\Software\SProtector
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{31E3BC75-2A09-4CFF-9C92-8D0ED8D1DC0F}
Key Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}
Key Found : HKLM\SOFTWARE\Classes\Interface\{31E3BC75-2A09-4CFF-9C92-8D0ED8D1DC0F}
Key Found : HKU\S-1-5-21-2291988465-3956011752-1377280936-1000\Software\Microsoft\Internet Explorer\SearchScopes\{443789B7-F39C-4B5C-9287-DA72D38F4FE6}
Key Found : HKU\S-1-5-21-2291988465-3956011752-1377280936-1000\Software\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}
 
***** [Internet Browsers] *****
 
-\\ Internet Explorer v9.0.8112.16496
 
 
-\\ Mozilla Firefox v13.0.1 (en-US)
 
File : C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\a4ohls5j.default\prefs.js
 
Found : user_pref("CT3298580.FF19Solved", "true");
Found : user_pref("CT3298580.UserID", "UN28985143769406128");
Found : user_pref("CT3298580.browser.search.defaultthis.engineName", "true");
Found : user_pref("CT3298580.fullUserID", "UN28985143769406128.IN.20130731055756");
Found : user_pref("CT3298580.installDate", "31/07/2013 05:57:56");
Found : user_pref("CT3298580.installSessionId", "{B9304CCF-9791-4AC8-9BF9-A3FF3208ED1F}");
Found : user_pref("CT3298580.installSp", "TRUE");
Found : user_pref("CT3298580.installerVersion", "1.5.4.4");
Found : user_pref("CT3298580.keyword", "true");
Found : user_pref("CT3298580.originalSearchAddressUrl", "");
Found : user_pref("CT3298580.originalSearchEngine", "AOL Search");
Found : user_pref("CT3298580.originalSearchEngineName", "AOL Search");
Found : user_pref("CT3298580.searchRevert", "false");
Found : user_pref("CT3298580.searchUserMode", "2");
Found : user_pref("CT3298580.smartbar.homepage", "true");
Found : user_pref("CT3298580.versionFromInstaller", "10.16.70.5");
Found : user_pref("CT3298580.xpeMode", "0");
Found : user_pref("Smartbar.SearchFromAddressBarSavedUrl", "");
Found : user_pref("browser.search.defaultenginename", "MixiDJ V44 Customized Web Search");
Found : user_pref("browser.search.defaultthis.engineName", "MixiDJ V44 Customized Web Search");
Found : user_pref("browser.search.selectedEngine", "MixiDJ V44 Customized Web Search");
Found : user_pref("smartbar.addressBarOwnerCTID", "CT3298580");
Found : user_pref("smartbar.defaultSearchOwnerCTID", "CT3298580");
Found : user_pref("smartbar.homePageOwnerCTID", "CT3298580");
Found : user_pref("smartbar.machineId", "QZNRDXRYX/YR9OF9DFVCBFSSSEYDNFY3NS1VRNQRTNE6LY1INPHNQDNEOFR23DODDVA[...]
 
-\\ Google Chrome v28.0.1500.95
 
File : C:\Users\Owner\AppData\Local\Google\Chrome\User Data\Default\Preferences
 
 
*************************
 
AdwCleaner[R1].txt - [6306 octets] - [07/08/2013 20:42:00]
 
########## EOF - C:\AdwCleaner[R1].txt - [6366 octets] ##########


#6 MrCharlie

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Posted 07 August 2013 - 07:58 PM

Lots of adware found....lets clear it out.....
  • Please re-run AdwCleaner
  • Click on Delete button.
  • Your computer will be rebooted automatically. A text file will open after the restart. Please post the content of that logfile in your reply.
Note: You can find the logfile at C:\AdwCleaner[Sn].txt as well - n is the order number.

Then......

thisisujrt.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
Last.........

Open up Malwarebytes > Settings Tab > Scanner Settings > Under action for PUP > Select Show in Results List and Check for removal.

Please Update and run a Quick Scan with Malwarebytes Anti-Malware, post the report.

Make sure that everything is checked, and click Remove Selected.

Please let me know how computer is running now, MrC

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#7 jwp

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Posted 07 August 2013 - 08:13 PM

# AdwCleaner v2.306 - Logfile created 08/07/2013 at 21:05:55
# Updated 19/07/2013 by Xplode
# Operating system : Windows ™ Vista Home Premium Service Pack 2 (64 bits)
# User : Owner - OWNER-PC
# Boot Mode : Normal
# Running from : C:\Users\Owner\Desktop\adwcleaner.exe
# Option [Delete]
 
 
***** [Services] *****
 
 
***** [Files / Folders] *****
 
Deleted on reboot : C:\Program Files (x86)\Conduit
Deleted on reboot : C:\ProgramData\saFe syave
Deleted on reboot : C:\Users\Owner\AppData\Local\Conduit
Deleted on reboot : C:\Users\Owner\AppData\Local\Temp\AirInstaller
Deleted on reboot : C:\Users\Owner\AppData\Local\Temp\CT3298580
Deleted on reboot : C:\Users\Owner\AppData\LocalLow\Conduit
Deleted on reboot : C:\Users\Owner\AppData\LocalLow\PriceGong
Deleted on reboot : C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\a4ohls5j.default\CT3298580
Deleted on reboot : C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\a4ohls5j.default\extensions\{90a1b331-c2b4-4933-9f63-ba7b84d60d58}
Deleted on reboot : C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\a4ohls5j.default\extensions\staged
Deleted on reboot : C:\Users\Owner\AppData\Roaming\SearchProtect
File Deleted : C:\END
File Deleted : C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\a4ohls5j.default\searchplugins\Conduit.xml
 
***** [Registry] *****
 
Key Deleted : HKCU\Software\AppDataLow\Software\Conduit
Key Deleted : HKCU\Software\AppDataLow\Software\ConduitSearchScopes
Key Deleted : HKCU\Software\AppDataLow\Software\PriceGong
Key Deleted : HKCU\Software\AppDataLow\Software\SmartBar
Key Deleted : HKCU\Software\AppDataLow\SProtector
Key Deleted : HKCU\Software\Conduit
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\SearchProtect
Key Deleted : HKCU\Software\SearchProtect
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{443789B7-F39C-4B5C-9287-DA72D38F4FE6}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{B27D9527-3762-4D71-963D-FB7A94FDD678}
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3298580
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{E2343056-CC08-46AC-B898-BFC7ACF4E755}
Key Deleted : HKLM\Software\Conduit
Key Deleted : HKLM\Software\Freeze.com
Key Deleted : HKLM\Software\SearchProtect
Key Deleted : HKLM\Software\SP Global
Key Deleted : HKLM\Software\SProtector
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{31E3BC75-2A09-4CFF-9C92-8D0ED8D1DC0F}
 
***** [Internet Browsers] *****
 
-\\ Internet Explorer v9.0.8112.16496
 
 
-\\ Mozilla Firefox v13.0.1 (en-US)
 
File : C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\a4ohls5j.default\prefs.js
 
C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\a4ohls5j.default\user.js ... Deleted !
 
Deleted : user_pref("CT3298580.FF19Solved", "true");
Deleted : user_pref("CT3298580.UserID", "UN28985143769406128");
Deleted : user_pref("CT3298580.browser.search.defaultthis.engineName", "true");
Deleted : user_pref("CT3298580.fullUserID", "UN28985143769406128.IN.20130731055756");
Deleted : user_pref("CT3298580.installDate", "31/07/2013 05:57:56");
Deleted : user_pref("CT3298580.installSessionId", "{B9304CCF-9791-4AC8-9BF9-A3FF3208ED1F}");
Deleted : user_pref("CT3298580.installSp", "TRUE");
Deleted : user_pref("CT3298580.installerVersion", "1.5.4.4");
Deleted : user_pref("CT3298580.keyword", "true");
Deleted : user_pref("CT3298580.originalSearchAddressUrl", "");
Deleted : user_pref("CT3298580.originalSearchEngine", "AOL Search");
Deleted : user_pref("CT3298580.originalSearchEngineName", "AOL Search");
Deleted : user_pref("CT3298580.searchRevert", "false");
Deleted : user_pref("CT3298580.searchUserMode", "2");
Deleted : user_pref("CT3298580.smartbar.homepage", "true");
Deleted : user_pref("CT3298580.versionFromInstaller", "10.16.70.5");
Deleted : user_pref("CT3298580.xpeMode", "0");
Deleted : user_pref("Smartbar.SearchFromAddressBarSavedUrl", "");
Deleted : user_pref("browser.search.defaultenginename", "MixiDJ V44 Customized Web Search");
Deleted : user_pref("browser.search.defaultthis.engineName", "MixiDJ V44 Customized Web Search");
Deleted : user_pref("browser.search.selectedEngine", "MixiDJ V44 Customized Web Search");
Deleted : user_pref("smartbar.addressBarOwnerCTID", "CT3298580");
Deleted : user_pref("smartbar.defaultSearchOwnerCTID", "CT3298580");
Deleted : user_pref("smartbar.homePageOwnerCTID", "CT3298580");
Deleted : user_pref("smartbar.machineId", "QZNRDXRYX/YR9OF9DFVCBFSSSEYDNFY3NS1VRNQRTNE6LY1INPHNQDNEOFR23DODDVA[...]
 
-\\ Google Chrome v28.0.1500.95
 
File : C:\Users\Owner\AppData\Local\Google\Chrome\User Data\Default\Preferences
 
 
*************************
 
AdwCleaner[R1].txt - [6429 octets] - [07/08/2013 20:42:00]
AdwCleaner[R2].txt - [6489 octets] - [07/08/2013 21:05:18]
AdwCleaner[S1].txt - [6327 octets] - [07/08/2013 21:05:55]
 
########## EOF - C:\AdwCleaner[S1].txt - [6387 octets] ##########


#8 jwp

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Posted 07 August 2013 - 08:15 PM

Question: is Malwarebytes considered "protection software" that should be shut down prior to using the Junkware Removal Tool?



#9 MrCharlie

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Posted 07 August 2013 - 08:32 PM

Only if it's the paid version (pro) with realtime protection.

MrC

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#10 jwp

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Posted 07 August 2013 - 08:48 PM

The PC is getting faster.

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 5.3.8 (08.07.2013:4)
OS: Windows ™ Vista Home Premium x64
Ran by Owner on Wed 08/07/2013 at 21:41:14.84
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Registry Values
 
 
 
~~~ Registry Keys
 
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\aol toolbar
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\trolltech
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\aol toolbar
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\firstsearch
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3EF64538-8B54-4573-B48F-4D34B0238AB2}
 
 
 
~~~ Files
 
 
 
~~~ Folders
 
Successfully deleted: [Folder] "C:\ProgramData\aol toolbar"
Successfully deleted: [Folder] "C:\Users\Owner\appdata\local\aol toolbar"
Successfully deleted: [Folder] "C:\Program Files (x86)\aol toolbar"
Successfully deleted: [Folder] "C:\Program Files (x86)\conduit"
Successfully deleted: [Folder] "C:\Program Files (x86)\mypc backup"
 
 
 
~~~ FireFox
 
Successfully deleted: [Folder] C:\Users\Owner\AppData\Roaming\mozilla\firefox\profiles\a4ohls5j.default\extensions\{7affbfae-c4e2-4915-8c0f-00fa3ec610a1}
 
 
 
~~~ Event Viewer Logs were cleared
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Wed 08/07/2013 at 21:45:36.08
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


#11 MrCharlie

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Posted 07 August 2013 - 08:50 PM

Now scan with Malwarebytes and let me know how it is...MrC

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#12 jwp

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Posted 07 August 2013 - 08:58 PM

Malwarebytes Anti-Malware (PRO) 1.75.0.1300
www.malwarebytes.org
 
Database version: v2013.08.07.08
 
Windows Vista Service Pack 2 x64 NTFS
Internet Explorer 9.0.8112.16421
Owner :: OWNER-PC [administrator]
 
Protection: Enabled
 
8/7/2013 9:50:26 PM
mbam-log-2013-08-07 (21-50-26).txt
 
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 267003
Time elapsed: 5 minute(s), 39 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
(end)


#13 MrCharlie

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Posted 07 August 2013 - 08:59 PM

How is it?? MrC

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I volunteer my free time to help you, if you would like to donate to show your appreciation, it will be much appreciated.

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#14 jwp

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Posted 07 August 2013 - 09:29 PM

Seems OK...! In addition to the Malwarebytes Pro that I'm using, what other software do I need to have running to keep my PC clean?



#15 MrCharlie

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Posted 07 August 2013 - 09:33 PM

It's getting late here, so I'll be back in the AM

----------------------------

Lets see what you have:

Lets check your computers security before you go and we have a little cleanup to do also:

Download Security Check by screen317 from HERE or HERE.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • If you get "Unsupported operating system. Aborting now", just reboot and try again.
  • A Notepad document should open automatically called checkup.txt.
  • Please Post the contents of that document.
  • Do Not Attach It!!!
MrC

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I volunteer my free time to help you, if you would like to donate to show your appreciation, it will be much appreciated.

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#16 jwp

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Posted 08 August 2013 - 04:52 AM

 Results of screen317's Security Check version 0.99.71  
 Windows Vista Service Pack 2 x64 (UAC is enabled)  
 Internet Explorer 9  
 Internet Explorer 8  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
avast! Antivirus                
Microsoft Security Essentials   
 Antivirus up to date!  
`````````Anti-malware/Other Utilities Check:````````` 
 Malwarebytes Anti-Malware version 1.75.0.1300  
 Java™ 6 Update 31  
 Java version out of Date! 
 Adobe Flash Player 11.1.102.63  
 Adobe Reader 10.1.3 Adobe Reader out of Date!  
 Mozilla Firefox 13.0.1 Firefox out of Date!  
 Google Chrome 28.0.1500.72  
 Google Chrome 28.0.1500.95  
````````Process Check: objlist.exe by Laurent````````  
 Microsoft Security Essentials MSMpEng.exe 
 Microsoft Security Essentials msseces.exe 
 Malwarebytes Anti-Malware mbamservice.exe  
 Malwarebytes Anti-Malware mbamgui.exe  
 Malwarebytes' Anti-Malware mbamscheduler.exe   
 AVAST Software Avast AvastSvc.exe  
 AVAST Software Avast AvastUI.exe  
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 4 % Defragment your hard drive soon! (Do NOT defrag if SSD!)
````````````````````End of Log`````````````````````` 


#17 jwp

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Posted 08 August 2013 - 05:14 AM

I updated adobe and java and rescanned using Security Check:

 

 Results of screen317's Security Check version 0.99.71  
 Windows Vista Service Pack 2 x64 (UAC is enabled)  
 Internet Explorer 9  
 Internet Explorer 8  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
avast! Antivirus                
Microsoft Security Essentials   
 Antivirus up to date!  
`````````Anti-malware/Other Utilities Check:````````` 
 Malwarebytes Anti-Malware version 1.75.0.1300  
 Java 7 Update 25  
 Adobe Flash Player 11.1.102.63  
 Adobe Reader 10.1.7 Adobe Reader out of Date!  
 Mozilla Firefox 13.0.1 Firefox out of Date!  
 Google Chrome 28.0.1500.72  
 Google Chrome 28.0.1500.95  
````````Process Check: objlist.exe by Laurent````````  
 Microsoft Security Essentials MSMpEng.exe 
 Microsoft Security Essentials msseces.exe 
 Malwarebytes Anti-Malware mbamservice.exe  
 Malwarebytes Anti-Malware mbamgui.exe  
 Malwarebytes' Anti-Malware mbamscheduler.exe   
 AVAST Software Avast AvastSvc.exe  
 AVAST Software Avast AvastUI.exe  
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 4 % Defragment your hard drive soon! (Do NOT defrag if SSD!)
````````````````````End of Log`````````````````````` 


#18 MrCharlie

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Posted 08 August 2013 - 06:58 AM

Out dated programs on the system are vulnerable to malware.
Please update or uninstall them:


-----------------------------------------------

Adobe Reader 10.1.7 Adobe Reader out of Date! [Adobe Reader XI (11.0.03)] <---please check for an update if available or uninstall and download and install Foxit Reader which is less vulnerable to malware and much better than Adobe. Don't install any toolbars that may come with it (ASK Toolbar).

--------------------------------------------

Mozilla Firefox 13.0.1 Firefox out of Date! <---please check for an update if available

---------------------------------------------

Google Chrome 28.0.1500.72 <-----OLD
Google Chrome 28.0.1500.95 <-----OK

You have old versions of Google Chrome on the system.
Please download and run OldChromeRemover.
@Windows Vista/Windows 7-8 users must use “Run As Administrator.”

----------------------------------------

A little clean up to do....

Please Uninstall ComboFix: (if you used it)

Press the Windows logo key + R to bring up the "run box"

Copy and paste next command in the field:

ComboFix /uninstall

Make sure there's a space between Combofix and /

cf2.jpg

Then hit enter.
This will uninstall Combofix, delete its related folders and files, hide file extensions, hide the system/hidden files and clears System Restore cache and create new Restore point

(If that doesn't work.....you can simply rename ComboFix.exe to Uninstall.exe and double click it to complete the uninstall or download and run the uninstaller)

---------------------------------

If you used DeFogger to disable your CD Emulation drivers, please re-enable them.

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Please download OTC to your desktop.
http://oldtimer.geekstogo.com/OTC.exe

Double-click OTC to run it. (Vista and up users, please right click on OTC and select "Run as an Administrator")
Click on the CleanUp! button and follow the prompts.
(If you get a warning from your firewall or other security programs regarding OTC attempting to contact the Internet, please allow the connection.)
You will be asked to reboot the machine to finish the Cleanup process, choose Yes.
After the reboot all the tools we used should be gone.
Note: Some more recently created tools may not yet be removed by OTC. Feel free to manually delete any tools it leaves behind.

Any other programs or logs you can manually delete.
IE: RogueKiller.exe, RKreport.txt, RK_Quarantine folder, C:\FRST, MBAR, etc....AdwCleaner > just run the program and click uninstall.

-------------------------------

Any questions...please post back.

If you think I've helped you, please leave a comment > click on my avatar picture > click Profile Feed.

Take a look at My Preventive Maintenance to avoid being infected again. (the site is down right now, take a look at the cached version instead)
Cached version:
http://webcache.goog...n&ct=clnk&gl=us

Good Luck and Thanks for using the forum, MrC


Malware Removal Expert


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I volunteer my free time to help you, if you would like to donate to show your appreciation, it will be much appreciated.

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#19 LDTate

LDTate

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Posted 11 August 2013 - 09:02 AM

Since this issue is resolved I will close the thread to prevent others from posting here. If you need assistance please start your own topic and someone will be happy to assist you.
Larry Tate
Product Support

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