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MBAM Update is disabled after Windows 8.1 upgrade

update windows 8.1

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#1 deeg

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Posted 17 November 2013 - 12:01 PM

Upgraded from Windows 8 to Windows 8.1 yesterday.

MBAM's Update page "Check for Updates" is greyed out. 

* Current database version is v2013.11.16.07

* MBAM version is 1.75.01.1300

 

Have enabled "Run in compatibility mode Windows 8" (thought didn't reboot since then, don't think that should be necessary).

 

Suggestions as to how to re-enable our updater?

 

 

 

 



#2 deeg

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Posted 17 November 2013 - 01:05 PM

Found the answer on the MBAM support site.  Apparently on this new computer, I am currently non-Administrator, and MBAM must have been installed as admin.  So to fix the problem: right-click, and run as admin (since I do have the password.... now).

 

closing topic.



#3 Firefox

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Posted 17 November 2013 - 02:37 PM

Hello and :welcome:

Glad you found your answer, should you need further assistance don't hesitate to ask....

Yes Malwarebytes needs admin rights in order to update, If you have the PRO version you can install it as an admin and configure it to do updates under the system account and your updates will happen as scheduled.

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