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Run-time error 339

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#1 Branquinho83


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Posted 17 November 2013 - 09:23 PM

I have installed in my computer the Malwarebytes Anti-Malware


My operating system is Windows 7 Ultimate 32-bit.


I think I have in my computer some sort of virus or spyware that is blocking the access to several programs such as Malwarebytes.


The error that appears when I try to open it is:


Run-time error '339':


Component 'ieframe.dll' or one of its dependencies not correctly registered: a file is missing or invalid


Can you give me a help and tell me how I can solve this problem?


Thanks in Advance, Best Regards 


#2 daledoc1


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Posted 17 November 2013 - 09:33 PM

Hello and welcome, Branquinho83: :)



You might see if the steps in this tutorial help with the problem: Runtime error 0, 440, and 339 automation errors


Please let us know if this resolves your issue,



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#3 Branquinho83


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Posted 18 November 2013 - 11:54 AM

This solution is a little bit too complex for a non informatics educated guy.


I have check and it seems I have a trojan virus named Bad Image.


The error message that continues to exist is:


RegistryCleaner.exe - Bad Image


C:\Windows\System32\ieframe.dll is either not designed to run on Windows or it contains an error... 


This error is preventing me to enter in some programs such as malwarebytes.


Can you instruct me how to fix it? Or send me any file I can run in order to fix it?


When I bought earlier this year the Malwarebytes I tought it would prevent me of having this type of problems.


Thanks in Advance, Best Regards,


Paulo Ventura

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Posted 18 November 2013 - 02:37 PM

Hello and Welcome to Malwarebytes

Being that you are probably infected, feel free to follow the instructions below to receive free, one-on-one expert assistance in checking your system and clearing out any infections and correcting any damage done by the malware.

Please see the following pinned topic which has information on how to get help with this: Available Assistance for Possibly Infected Computers

Thank you


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E5606 @ 2.13GHz, Nvidia Quadro NVS420, Raid-1 Dual 1TB Sata 10000 rpm Hard Drives
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