Jump to content

Removal instructions for Search Know


Recommended Posts

  • Staff

What is Search Know?

The Malwarebytes research team has determined that Search Know is a browser hijacker. These so-called "hijackers" manipulate your browser(s), for example to change your startpage or searchscopes, so that the affected browser visits their site or one of their choice. This one also displays advertisements.

How do I know if my computer is effected by Search Know?

This is how the first screen of the installer looks:

main.png

And you may see these browser extensions/add-ons:

warning1.png

warning2.png

and this entry in your list of installed programs:

warning4.png

How did Search Know get on my computer?

Browser hijackers use different methods for distributing themselves. This particular one was bundled with other software.

How do I remove Search Know?

Our program Malwarebytes Anti-Malware can detect and remove this potentially unwanted application.

  • Please download Malwarebytes Anti-Malware to your desktop.
  • Double-click mbam-setup-version.exe and follow the prompts to install the program.
  • At the end, be sure a check-mark is placed next to the following:
    • Enable free trial of Malwarebytes Anti-Malware Premium
    • Launch Malwarebytes Anti-Malware
  • Then click Finish.
  • If an update is found, you will be prompted to download and install the latest version.
  • Once the program has loaded, select Scan Now. Or select the Threat Scan from the Scan menu.
  • When the scan is complete, make sure that all Threats are selected, and click Remove Selected.
  • Restart your computer when prompted to do so.
Is there anything else I need to do to get rid of Search Know?
  • No, Malwarebytes Anti-Malware removes Search Know completely.
How would the full version of Malwarebytes Anti-Malware help protect me?

We hope our application and this guide have helped you eradicate this hijacker.

As you can see below the full version of Malwarebytes Anti-Malware would have protected you against the Search Know hijacker. It would have warned you before the application could install itself, giving you a chance to stop it before it became too late.

protection1.png

Technical details for experts

Signs in a HijackThis log:

O2 - BHO: Search Know - {267900e9-d7c1-4e8e-b09b-23b437693506} - C:\Program Files (x86)\Search Know\Extensions\267900e9-d7c1-4e8e-b09b-23b437693506.dll
Possible signs in FRST logs:

 BHO-x32: Search Know -> {267900e9-d7c1-4e8e-b09b-23b437693506} -> C:\Program Files (x86)\Search Know\Extensions\267900e9-d7c1-4e8e-b09b-23b437693506.dll [2015-11-04] () FF Extension: Search Know - C:\Users\{username}\AppData\Roaming\Mozilla\Firefox\Profiles\{profile}.default\Extensions\firefox@www.searchitknow.com.xpi [2015-11-04] [not signed] C:\Program Files (x86)\Search KnowSearch Know (HKLM-x32\...\Search Know) (Version: 2.0.5785.36654 - Search Know) <==== ATTENTION
Alterations made by the installer:

File system details [View: All details] (Selection)---------------------------------------------------    Adds the folder C:\Program Files (x86)\Search Know       Adds the file 7za.exe"="03/11/2015 23:27, 536064 bytes, A       Adds the file Uninstaller.exe"="04/11/2015 05:21, 313416 bytes, A    Adds the folder C:\Program Files (x86)\Search Know\Extensions       Adds the file 267900e9-d7c1-4e8e-b09b-23b437693506.dll"="04/11/2015 04:26, 145608 bytes, A       Adds the file firefox@www.searchitknow.com.xpi"="04/11/2015 05:10, 9133 bytes, A    Adds the folder C:\Users\{username}\AppData\Roaming\Mozilla\Firefox\Profiles\{profile}.default\extensions       Adds the file firefox@www.searchitknow.com.xpi"="04/11/2015 05:10, 9133 bytes, ARegistry details [View: All details] (Selection)------------------------------------------------    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\none]       "(Default)"="REG_SZ", "78039093-797D-499F-8B9F-BC39300094BF"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{F4D738F7-CF85-4D7D-88B0-D24E78E0426E}]       "(Default)"="REG_SZ", "ISearchKnowBHO"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{F4D738F7-CF85-4D7D-88B0-D24E78E0426E}\ProxyStubClsid32]       "(Default)"="REG_SZ", "{00020424-0000-0000-C000-000000000046}"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{F4D738F7-CF85-4D7D-88B0-D24E78E0426E}\TypeLib]       "(Default)"="REG_SZ", "{6DF7B721-D460-476E-A657-5A3E359A9104}"       "Version"="REG_SZ", "1.0"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{6DF7B721-D460-476E-A657-5A3E359A9104}\1.0]       "(Default)"="REG_SZ", "SearchKnowIEClientLib"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{6DF7B721-D460-476E-A657-5A3E359A9104}\1.0\0\win32]       "(Default)"="REG_SZ", "C:\Program Files (x86)\Search Know\Extensions\267900e9-d7c1-4e8e-b09b-23b437693506.dll"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{6DF7B721-D460-476E-A657-5A3E359A9104}\1.0\FLAGS]       "(Default)"="REG_SZ", "0"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{6DF7B721-D460-476E-A657-5A3E359A9104}\1.0\HELPDIR]       "(Default)"="REG_SZ", "C:\Program Files (x86)\Search Know\Extensions"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{267900e9-d7c1-4e8e-b09b-23b437693506}]       "(Default)"="REG_SZ", "Search Know"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{267900e9-d7c1-4e8e-b09b-23b437693506}\InprocServer32]       "(Default)"="REG_SZ", "C:\Program Files (x86)\Search Know\Extensions\267900e9-d7c1-4e8e-b09b-23b437693506.dll"       "ThreadingModel"="REG_SZ", "Apartment"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{267900e9-d7c1-4e8e-b09b-23b437693506}\Programmable]    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{267900e9-d7c1-4e8e-b09b-23b437693506}\TypeLib]       "(Default)"="REG_SZ", "{6df7b721-d460-476e-a657-5a3e359a9104}"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{267900e9-d7c1-4e8e-b09b-23b437693506}\Version]       "(Default)"="REG_SZ", "1.0"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{99415057-7C50-439D-AA20-02D83C071B61}]       "(Default)"="REG_SZ", "1"       "{99415057-7C50-439D-AA20-02D83C071B61}"="REG_SZ", "{99415057-7C50-439D-AA20-02D83C071B61}"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{F83D1872-D9FF-47F8-B5A0-49CC51E24EE8}]       "(Default)"="REG_SZ", "642caa45-644f-43ec-b997-0081f0fcc42f"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\none]       "(Default)"="REG_SZ", "78039093-797D-499F-8B9F-BC39300094BF"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{F4D738F7-CF85-4D7D-88B0-D24E78E0426E}]       "(Default)"="REG_SZ", "ISearchKnowBHO"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{F4D738F7-CF85-4D7D-88B0-D24E78E0426E}\ProxyStubClsid32]       "(Default)"="REG_SZ", "{00020424-0000-0000-C000-000000000046}"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{F4D738F7-CF85-4D7D-88B0-D24E78E0426E}\TypeLib]       "(Default)"="REG_SZ", "{6DF7B721-D460-476E-A657-5A3E359A9104}"       "Version"="REG_SZ", "1.0"    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\{267900e9-d7c1-4e8e-b09b-23b437693506}]       "(Default)"="REG_SZ", "Search Know"       "NoExplorer"="REG_DWORD", 1    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Search Know]       "DisplayIcon"="REG_SZ", ""C:\Program Files (x86)\Search Know\uninstaller.exe""       "DisplayName"="REG_SZ", "Search Know"       "DisplayVersion"="REG_SZ", "2.0.5785.36654"       "EstimatedSize"="REG_DWORD", 980       "HelpLink"="REG_SZ", "mailto:support@searchitknow.com"       "InstallDate"="REG_SZ", "20151104"       "InstallLocation"="REG_SZ", "C:\Program Files (x86)\Search Know"       "NoModify"="REG_DWORD", 1       "NoRepair"="REG_DWORD", 1       "Publisher"="REG_SZ", "Search Know"       "QuietUninstallString"="REG_SZ", ""C:\Program Files (x86)\Search Know\uninstaller.exe""       "UninstallString"="REG_SZ", ""C:\Program Files (x86)\Search Know\uninstaller.exe""       "URLInfoAbout"="REG_SZ", "http://www.searchitknow.com/support"       "URLUpdateInfo"="REG_SZ", "http://www.searchitknow.com"    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\SearchKnow]       "cg"="REG_SZ", "642caa45-644f-43ec-b997-0081f0fcc42f"
Malwarebytes Anti-Malware log:

Malwarebytes Anti-Malwarewww.malwarebytes.orgScan Date: 04/11/2015Scan Time: 08:32Logfile: mbamSearchKnow.txtAdministrator: YesVersion: 2.2.0.1020Malware Database: v2015.11.04.02Rootkit Database: v2015.10.28.01License: PremiumMalware Protection: DisabledMalicious Website Protection: EnabledSelf-protection: DisabledOS: Windows 7 Service Pack 1CPU: x64File System: NTFSUser: {username}Scan Type: Threat ScanResult: CompletedObjects Scanned: 306013Time Elapsed: 4 min, 55 secMemory: EnabledStartup: EnabledFilesystem: EnabledArchives: EnabledRootkits: EnabledHeuristics: EnabledPUP: EnabledPUM: EnabledProcesses: 0(No malicious items detected)Modules: 0(No malicious items detected)Registry Keys: 17PUP.Optional.Yontoo, HKLM\SOFTWARE\WOW6432NODE\CLASSES\CLSID\{267900e9-d7c1-4e8e-b09b-23b437693506}, Quarantined, [9f6395e5cdbe89ad105dfa3cd42e6c94], PUP.Optional.Yontoo, HKLM\SOFTWARE\CLASSES\WOW6432NODE\CLSID\{267900e9-d7c1-4e8e-b09b-23b437693506}, Quarantined, [9f6395e5cdbe89ad105dfa3cd42e6c94], PUP.Optional.Yontoo, HKLM\SOFTWARE\CLASSES\TYPELIB\{6df7b721-d460-476e-a657-5a3e359a9104}, Quarantined, [9f6395e5cdbe89ad105dfa3cd42e6c94], PUP.Optional.Yontoo, HKLM\SOFTWARE\CLASSES\INTERFACE\{F4D738F7-CF85-4D7D-88B0-D24E78E0426E}, Quarantined, [9f6395e5cdbe89ad105dfa3cd42e6c94], PUP.Optional.Yontoo, HKLM\SOFTWARE\WOW6432NODE\CLASSES\INTERFACE\{F4D738F7-CF85-4D7D-88B0-D24E78E0426E}, Quarantined, [9f6395e5cdbe89ad105dfa3cd42e6c94], PUP.Optional.Yontoo, HKLM\SOFTWARE\CLASSES\WOW6432NODE\INTERFACE\{F4D738F7-CF85-4D7D-88B0-D24E78E0426E}, Quarantined, [9f6395e5cdbe89ad105dfa3cd42e6c94], PUP.Optional.Yontoo, HKLM\SOFTWARE\WOW6432NODE\CLASSES\TYPELIB\{6df7b721-d460-476e-a657-5a3e359a9104}, Quarantined, [9f6395e5cdbe89ad105dfa3cd42e6c94], PUP.Optional.Yontoo, HKLM\SOFTWARE\CLASSES\WOW6432NODE\TYPELIB\{6df7b721-d460-476e-a657-5a3e359a9104}, Quarantined, [9f6395e5cdbe89ad105dfa3cd42e6c94], PUP.Optional.Yontoo, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\EXPLORER\BROWSER HELPER OBJECTS\{267900E9-D7C1-4E8E-B09B-23B437693506}, Quarantined, [9f6395e5cdbe89ad105dfa3cd42e6c94], PUP.Optional.Yontoo, HKCU\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\SETTINGS\{267900E9-D7C1-4E8E-B09B-23B437693506}, Quarantined, [9f6395e5cdbe89ad105dfa3cd42e6c94], PUP.Optional.Yontoo, HKCU\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\STATS\{267900E9-D7C1-4E8E-B09B-23B437693506}, Quarantined, [9f6395e5cdbe89ad105dfa3cd42e6c94], PUP.Optional.Yontoo, HKLM\SOFTWARE\WOW6432NODE\CLASSES\CLSID\{99415057-7C50-439D-AA20-02D83C071B61}, Quarantined, [3bc7c0ba6922e4520d67c63dd72b02fe], PUP.Optional.Yontoo, HKLM\SOFTWARE\CLASSES\WOW6432NODE\CLSID\{99415057-7C50-439D-AA20-02D83C071B61}, Quarantined, [3bc7c0ba6922e4520d67c63dd72b02fe], PUP.Optional.Yontoo, HKLM\SOFTWARE\WOW6432NODE\CLASSES\CLSID\{F83D1872-D9FF-47F8-B5A0-49CC51E24EE8}, Quarantined, [f2104139b5d6e452d99cc43fe121ea16], PUP.Optional.Yontoo, HKLM\SOFTWARE\CLASSES\WOW6432NODE\CLSID\{F83D1872-D9FF-47F8-B5A0-49CC51E24EE8}, Quarantined, [f2104139b5d6e452d99cc43fe121ea16], PUP.Optional.Yontoo, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\Search Know, Quarantined, [3cc6057596f5d462e4a59bff36cb748c], PUP.Optional.Yontoo, HKLM\SOFTWARE\WOW6432NODE\SearchKnow, Quarantined, [b44e7703deadf3437f79cb00fd063dc3], Registry Values: 0(No malicious items detected)Registry Data: 0(No malicious items detected)Folders: 3PUP.Optional.Yontoo, C:\Program Files (x86)\Search Know, Quarantined, [bb476317236866d03ab50a6e0cf6827e], PUP.Optional.Yontoo, C:\Program Files (x86)\Search Know\Extensions, Quarantined, [bb476317236866d03ab50a6e0cf6827e], PUP.Optional.Yontoo, C:\Users\{username}\AppData\Local\Temp\Search Know, Quarantined, [48ba39411a71a5910ae6c8b0bd454bb5], Files: 6PUP.Optional.Yontoo, C:\Program Files (x86)\Search Know\Extensions\267900e9-d7c1-4e8e-b09b-23b437693506.dll, Quarantined, [9f6395e5cdbe89ad105dfa3cd42e6c94], PUP.Optional.Yontoo, C:\Users\{username}\Desktop\SearchKnow.exe, Quarantined, [10f22258bfcc1323f6934f4b61a09b65], PUP.Optional.Yontoo, C:\Program Files (x86)\Search Know\Uninstaller.exe, Quarantined, [3cc6057596f5d462e4a59bff36cb748c], PUP.Optional.Yontoo, C:\Users\{username}\AppData\Roaming\Mozilla\Firefox\Profiles\t59s5t8p.default\extensions\firefox@www.searchitknow.com.xpi, Quarantined, [3ac894e6d8b3171f15e1ac1f6f94f20e], PUP.Optional.Yontoo, C:\Program Files (x86)\Search Know\7za.exe, Quarantined, [bb476317236866d03ab50a6e0cf6827e], PUP.Optional.Yontoo, C:\Program Files (x86)\Search Know\Extensions\firefox@www.searchitknow.com.xpi, Quarantined, [bb476317236866d03ab50a6e0cf6827e], Physical Sectors: 0(No malicious items detected)(end)
As mentioned before the full version of Malwarebytes Anti-Malware could have protected your computer against this threat.

We use different ways of protecting your computer(s):

  • Dynamically Blocks Malware Sites & Servers
  • Malware Execution Prevention
Save yourself the hassle and get protected.
Link to post
Share on other sites

  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.