Jump to content

Removal instructions for Pop Bubbles

Metallica
 Share

Recommended Posts

  • Staff
Metallica

Metallica

Posted
  • Staff
Posted

What is Pop Bubbles?

The Malwarebytes research team has determined that Pop Bubbles is a browser hijacker. These so-called "hijackers" manipulate your browser(s), for example to change your startpage or searchscopes, so that the affected browser visits their site or one of their choice. This one also displays advertisements.

How do I know if my computer is effected by Pop Bubbles?

This is how the first screen of the installer looks:

main.png

And you may see these browser extensions/add-ons:

warning1.png

Firefox disables the unsigned Extension

warning2.png

and this entry in your list of installed programs:

warning4.png

How did Pop Bubbles get on my computer?

Browser hijackers use different methods for distributing themselves. This particular one was bundled with other software.

How do I remove Pop Bubbles?

Our program Malwarebytes Anti-Malware can detect and remove this potentially unwanted application.

  • Please download Malwarebytes Anti-Malware to your desktop.
  • Double-click mbam-setup-version.exe and follow the prompts to install the program.
  • At the end, be sure a check-mark is placed next to the following:
    • Enable free trial of Malwarebytes Anti-Malware Premium
    • Launch Malwarebytes Anti-Malware
  • Then click Finish.
  • If an update is found, you will be prompted to download and install the latest version.
  • Once the program has loaded, select Scan Now. Or select the Threat Scan from the Scan menu.
  • When the scan is complete, make sure that all Threats are selected, and click Remove Selected.
  • Restart your computer when prompted to do so.
Is there anything else I need to do to get rid of Pop Bubbles?
  • No, Malwarebytes Anti-Malware removes Pop Bubbles completely.
How would the full version of Malwarebytes Anti-Malware help protect me?

We hope our application and this guide have helped you eradicate this hijacker.

As you can see below the full version of Malwarebytes Anti-Malware would have protected you against the Pop Bubbles hijacker. It would have warned you before the application could install itself, giving you a chance to stop it before it became too late.

protection1.png

Technical details for experts

Possible signs in FRST logs:

 BHO-x32: Pop Bubbles -> {02b98cbc-7c59-4e41-a2b9-feea86a267fe} -> C:\Program Files (x86)\Pop Bubbles\Extensions\02b98cbc-7c59-4e41-a2b9-feea86a267fe.dll [2016-03-07] () FF Extension: Pop Bubbles - C:\Users\{username}\AppData\Roaming\Mozilla\Firefox\Profiles\{profile}.default\Extensions\firefox@www.popbubblessoftware.com.xpi [2016-03-06] [not signed] C:\Program Files (x86)\Pop BubblesPop Bubbles (HKLM-x32\...\Pop Bubbles) (Version: 2.0.5909.38163 - Pop Bubbles) <==== ATTENTION
Alterations made by the installer:

File system details [View: All details] (Selection)---------------------------------------------------    Adds the folder C:\Program Files (x86)\Pop Bubbles       Adds the file 7za.exe"="2/24/2016 8:19 PM, 536064 bytes, A       Adds the file Uninstaller.exe"="3/7/2016 6:12 AM, 366267 bytes, A    Adds the folder C:\Program Files (x86)\Pop Bubbles\Extensions       Adds the file 02b98cbc-7c59-4e41-a2b9-feea86a267fe.dll"="3/7/2016 6:26 AM, 137728 bytes, A       Adds the file firefox@www.popbubblessoftware.com.xpi"="3/6/2016 11:19 PM, 9303 bytes, A    Adds the folder C:\Users\{username}\AppData\Roaming\Mozilla\Firefox\Profiles\{profile}.default\extensions       Adds the file firefox@www.popbubblessoftware.com.xpi"="3/6/2016 11:19 PM, 9303 bytes, ARegistry details [View: All details] (Selection)------------------------------------------------    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{E6C59C74-4707-4BA8-8901-75FC0FF62DDE}]       "(Default)"="REG_SZ", "IPopBubblesBHO"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{E6C59C74-4707-4BA8-8901-75FC0FF62DDE}\ProxyStubClsid32]       "(Default)"="REG_SZ", "{00020424-0000-0000-C000-000000000046}"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{E6C59C74-4707-4BA8-8901-75FC0FF62DDE}\TypeLib]       "(Default)"="REG_SZ", "{E227F543-60F7-4146-8412-41AFA2FCE791}"       "Version"="REG_SZ", "1.0"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{E227F543-60F7-4146-8412-41AFA2FCE791}\1.0]       "(Default)"="REG_SZ", "PopBubblesIEClientLib"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{E227F543-60F7-4146-8412-41AFA2FCE791}\1.0\0\win32]       "(Default)"="REG_SZ", "C:\Program Files (x86)\Pop Bubbles\Extensions\02b98cbc-7c59-4e41-a2b9-feea86a267fe.dll"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{E227F543-60F7-4146-8412-41AFA2FCE791}\1.0\FLAGS]       "(Default)"="REG_SZ", "0"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{E227F543-60F7-4146-8412-41AFA2FCE791}\1.0\HELPDIR]       "(Default)"="REG_SZ", "C:\Program Files (x86)\Pop Bubbles\Extensions"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{02b98cbc-7c59-4e41-a2b9-feea86a267fe}]       "(Default)"="REG_SZ", "Pop Bubbles"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{02b98cbc-7c59-4e41-a2b9-feea86a267fe}\InprocServer32]       "(Default)"="REG_SZ", "C:\Program Files (x86)\Pop Bubbles\Extensions\02b98cbc-7c59-4e41-a2b9-feea86a267fe.dll"       "ThreadingModel"="REG_SZ", "Apartment"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{02b98cbc-7c59-4e41-a2b9-feea86a267fe}\Programmable]    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{02b98cbc-7c59-4e41-a2b9-feea86a267fe}\TypeLib]       "(Default)"="REG_SZ", "{e227f543-60f7-4146-8412-41afa2fce791}"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{02b98cbc-7c59-4e41-a2b9-feea86a267fe}\Version]       "(Default)"="REG_SZ", "1.0"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{B853E835-9F24-4F4B-B55C-E554D15CCCD2}]       "(Default)"="REG_SZ", "1"       "{B853E835-9F24-4F4B-B55C-E554D15CCCD2}"="REG_SZ", "{B853E835-9F24-4F4B-B55C-E554D15CCCD2}"       "1"="REG_SZ", ""    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{F83D1872-D9FF-47F8-B5A0-49CC51E24EE8}]       "(Default)"="REG_SZ", "0c0701d9-8185-445f-99d9-e16e17ca7e99"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E6C59C74-4707-4BA8-8901-75FC0FF62DDE}]       "(Default)"="REG_SZ", "IPopBubblesBHO"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E6C59C74-4707-4BA8-8901-75FC0FF62DDE}\ProxyStubClsid32]       "(Default)"="REG_SZ", "{00020424-0000-0000-C000-000000000046}"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E6C59C74-4707-4BA8-8901-75FC0FF62DDE}\TypeLib]       "(Default)"="REG_SZ", "{E227F543-60F7-4146-8412-41AFA2FCE791}"       "Version"="REG_SZ", "1.0"    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\{02b98cbc-7c59-4e41-a2b9-feea86a267fe}]       "(Default)"="REG_SZ", "Pop Bubbles"       "NoExplorer"="REG_DWORD", 1    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Pop Bubbles]       "DisplayIcon"="REG_SZ", ""C:\Program Files (x86)\Pop Bubbles\uninstaller.exe""       "DisplayName"="REG_SZ", "Pop Bubbles"       "DisplayVersion"="REG_SZ", "2.0.5909.38163"       "EstimatedSize"="REG_DWORD", 1024       "HelpLink"="REG_SZ", "mailto:support@popbubblessoftware.com"       "InstallDate"="REG_SZ", "20160307"       "InstallLocation"="REG_SZ", "C:\Program Files (x86)\Pop Bubbles"       "NoModify"="REG_DWORD", 1       "NoRepair"="REG_DWORD", 1       "Publisher"="REG_SZ", "Pop Bubbles"       "QuietUninstallString"="REG_SZ", ""C:\Program Files (x86)\Pop Bubbles\uninstaller.exe""       "UninstallString"="REG_SZ", ""C:\Program Files (x86)\Pop Bubbles\uninstaller.exe""       "URLInfoAbout"="REG_SZ", "http://www.popbubblessoftware.com/support"       "URLUpdateInfo"="REG_SZ", "http://www.popbubblessoftware.com"    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\PopBubbles]       "cg"="REG_SZ", "0c0701d9-8185-445f-99d9-e16e17ca7e99"
Malwarebytes Anti-Malware log:

Malwarebytes Anti-Malwarewww.malwarebytes.orgScan Date: 3/7/2016Scan Time: 8:39 AMLogfile: mbamPopBubbles.txtAdministrator: YesVersion: 2.2.0.1024Malware Database: v2016.03.06.04Rootkit Database: v2016.02.27.01License: PremiumMalware Protection: DisabledMalicious Website Protection: EnabledSelf-protection: DisabledOS: Windows 7 Service Pack 1CPU: x64File System: NTFSUser: {username}Scan Type: Threat ScanResult: CompletedObjects Scanned: 368610Time Elapsed: 5 min, 27 secMemory: EnabledStartup: EnabledFilesystem: EnabledArchives: EnabledRootkits: DisabledHeuristics: EnabledPUP: EnabledPUM: EnabledProcesses: 0(No malicious items detected)Modules: 0(No malicious items detected)Registry Keys: 17PUP.Optional.Yontoo, HKLM\SOFTWARE\WOW6432NODE\CLASSES\CLSID\{02b98cbc-7c59-4e41-a2b9-feea86a267fe}, Quarantined, [c9c3305409905adc082d824157ab8d73], PUP.Optional.Yontoo, HKLM\SOFTWARE\CLASSES\WOW6432NODE\CLSID\{02b98cbc-7c59-4e41-a2b9-feea86a267fe}, Quarantined, [c9c3305409905adc082d824157ab8d73], PUP.Optional.Yontoo, HKLM\SOFTWARE\CLASSES\TYPELIB\{e227f543-60f7-4146-8412-41afa2fce791}, Quarantined, [c9c3305409905adc082d824157ab8d73], PUP.Optional.Yontoo, HKLM\SOFTWARE\CLASSES\INTERFACE\{E6C59C74-4707-4BA8-8901-75FC0FF62DDE}, Quarantined, [c9c3305409905adc082d824157ab8d73], PUP.Optional.Yontoo, HKLM\SOFTWARE\WOW6432NODE\CLASSES\INTERFACE\{E6C59C74-4707-4BA8-8901-75FC0FF62DDE}, Quarantined, [c9c3305409905adc082d824157ab8d73], PUP.Optional.Yontoo, HKLM\SOFTWARE\CLASSES\WOW6432NODE\INTERFACE\{E6C59C74-4707-4BA8-8901-75FC0FF62DDE}, Quarantined, [c9c3305409905adc082d824157ab8d73], PUP.Optional.Yontoo, HKLM\SOFTWARE\WOW6432NODE\CLASSES\TYPELIB\{e227f543-60f7-4146-8412-41afa2fce791}, Quarantined, [c9c3305409905adc082d824157ab8d73], PUP.Optional.Yontoo, HKLM\SOFTWARE\CLASSES\WOW6432NODE\TYPELIB\{e227f543-60f7-4146-8412-41afa2fce791}, Quarantined, [c9c3305409905adc082d824157ab8d73], PUP.Optional.Yontoo, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\EXPLORER\BROWSER HELPER OBJECTS\{02B98CBC-7C59-4E41-A2B9-FEEA86A267FE}, Quarantined, [c9c3305409905adc082d824157ab8d73], PUP.Optional.Yontoo, HKCU\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\SETTINGS\{02B98CBC-7C59-4E41-A2B9-FEEA86A267FE}, Quarantined, [c9c3305409905adc082d824157ab8d73], PUP.Optional.Yontoo, HKCU\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\STATS\{02B98CBC-7C59-4E41-A2B9-FEEA86A267FE}, Quarantined, [c9c3305409905adc082d824157ab8d73], PUP.Optional.Yontoo, HKLM\SOFTWARE\WOW6432NODE\CLASSES\CLSID\{B853E835-9F24-4F4B-B55C-E554D15CCCD2}, Quarantined, [7b11f88c3366a69035bb7915847e9a66], PUP.Optional.Yontoo, HKLM\SOFTWARE\CLASSES\WOW6432NODE\CLSID\{B853E835-9F24-4F4B-B55C-E554D15CCCD2}, Quarantined, [7b11f88c3366a69035bb7915847e9a66], PUP.Optional.Yontoo, HKLM\SOFTWARE\WOW6432NODE\CLASSES\CLSID\{F83D1872-D9FF-47F8-B5A0-49CC51E24EE8}, Quarantined, [3c50a2e2d1c82a0cdf1535598a78718f], PUP.Optional.Yontoo, HKLM\SOFTWARE\CLASSES\WOW6432NODE\CLSID\{F83D1872-D9FF-47F8-B5A0-49CC51E24EE8}, Quarantined, [3c50a2e2d1c82a0cdf1535598a78718f], PUP.Optional.Yontoo, HKLM\SOFTWARE\WOW6432NODE\PopBubbles, Quarantined, [98f4f2920a8f52e45dd0da9d927243bd], PUP.Optional.Yontoo, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\Pop Bubbles, Quarantined, [4c40daaa8910c175b874284f73915da3], Registry Values: 0(No malicious items detected)Registry Data: 0(No malicious items detected)Folders: 3PUP.Optional.Yontoo, C:\Program Files (x86)\Pop Bubbles, Quarantined, [226a4d375d3ca2946c0431d728db9f61], PUP.Optional.Yontoo, C:\Program Files (x86)\Pop Bubbles\Extensions, Quarantined, [226a4d375d3ca2946c0431d728db9f61], PUP.Optional.Yontoo, C:\Users\{username}\AppData\Local\Temp\Pop Bubbles, Quarantined, [2b611272cdcce94d6908cb3d46bd56aa], Files: 6PUP.Optional.Yontoo, C:\Program Files (x86)\Pop Bubbles\Extensions\02b98cbc-7c59-4e41-a2b9-feea86a267fe.dll, Quarantined, [c9c3305409905adc082d824157ab8d73], PUP.Optional.Yontoo, C:\Users\{username}\Desktop\PopBubbles.exe, Quarantined, [2b6121631188d75fe4a73db9857c47b9], PUP.Optional.Yontoo, C:\Users\{username}\AppData\Roaming\Mozilla\Firefox\Profiles\{profile}.default\extensions\firefox@www.popbubblessoftware.com.xpi, Quarantined, [43491470dbbeb1855ef6be4b748f23dd], PUP.Optional.Yontoo, C:\Program Files (x86)\Pop Bubbles\7za.exe, Quarantined, [226a4d375d3ca2946c0431d728db9f61], PUP.Optional.Yontoo, C:\Program Files (x86)\Pop Bubbles\Uninstaller.exe, Quarantined, [226a4d375d3ca2946c0431d728db9f61], PUP.Optional.Yontoo, C:\Program Files (x86)\Pop Bubbles\Extensions\firefox@www.popbubblessoftware.com.xpi, Quarantined, [226a4d375d3ca2946c0431d728db9f61], Physical Sectors: 0(No malicious items detected)(end)
As mentioned before the full version of Malwarebytes Anti-Malware could have protected your computer against this threat.

We use different ways of protecting your computer(s):

  • Dynamically Blocks Malware Sites & Servers
  • Malware Execution Prevention
Save yourself the hassle and get protected.
Link to post
Share on other sites
 Share
Go to topic listing

  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.