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How do you remove Zone Alarm 100%?


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#1 Lunora

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Posted 31 August 2009 - 12:26 PM

Hello,

How do you remove Zone Alarm 100%? I've tried manually deleting the folder that was lefter over after uninstalling Zone Alarm ages ago, but I can't. It won't let me. Does anyone know how to get rid of ZA? :angry:

Lunora

#2 szgr

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Posted 31 August 2009 - 12:40 PM

Hi,

You can try this tool: http://www.appremover.com/
AppRemover enables you to thoroughly uninstall security applications such as antivirus and antispyware from your computer.

Select ZA/checkpoint.
Malware Scene Investigator: http://www.malwarescene.eu.pn

#3 exile360

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Posted 31 August 2009 - 01:37 PM

You can also try Revo Uninstaller, but I don't think either would do you much good since you already ran the uninstaller. If you post an Autoruns log I can probably stop whatever file is loading at boot and preventing its removal (most likely one of ZA's drivers):

Please download Sysinternals Autoruns from here.
  • Save Autoruns.exe to your desktop and double-click it to run it.
  • Once it starts, please press the Esc key on your keyboard.
  • Now that scanning is stopped, click on the Options button at the top of the program and select Verify Code Signatures
  • Once that's done press the F5 key on your keyboard, this will start the scan again, this time let it finish.
  • When it's finished, please click on the File button at the top of the program and select Save and save the Autoruns.arn file to your desktop.
  • Now right-click on the Autoruns.arn file located on your desktop and highlight Sent To and select Compressed (zipped) Folder
  • Please attach the Autoruns.zip file you just created to your next post.

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#4 exile360

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Posted 31 August 2009 - 02:24 PM

Hello again :( .

I did some further research and found the official Zone Alarm Removal Tool. Try it first and if unsuccessful, follow my instructions regarding Autoruns above and we'll work on knocking it out manually.

You might also take a look at this post from Wilders which lists the files that are components of ZA and might be left behind on your system.
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#5 Lunora

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Posted 31 August 2009 - 09:02 PM

Hello Exile :)

I'm glad I double read!! I started to do the first one--the autorun thingy! :) Thankfully the second one your provided got rid of the folder :) And I clicked that thread and searched my files and didn't find any left overs! It's worked like a charm! Thanks! :)

And thanks for also helping Szgr :)

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#6 exile360

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Posted 01 September 2009 - 06:09 AM

Yes, I couldn't find the removal tool at first and that's why I initially went with Autoruns, but then I finally found the link on ZA's forums :( . I'm glad I could help.

Take care.
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#7 brighteyes

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Posted 08 September 2009 - 05:55 PM

Not to hijack the thread, but I had this on laptop because my dad thought it'd work, well it didn't and my pc was SLOWER than ever. When I tried deleting it, it caused my internet from working, so I had to reformat it to new. :P I hate zone alarm. Anyway, just thought I'd add my 2 cents. :)

#8 prairie dog

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Posted 08 September 2009 - 05:57 PM

I agree. I think Online Armor or Outpost are much better free options for a firewall
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