Posted 26 September 2009 - 07:25 AM
Not good news I admit but I assure you it is the most prudent course of action to take. If this was one of my machines and or my wife's laptop I would not hesitate to carry out a reformat and reinstallation of the Windows operating system.
By all means you can reinstall your McAfee SecurityCenter and reactivate it and continue to use until the subscription runs out. If you have forgotten the reactivation password this article explains how to retrieve it. Feel free to ask myself any questions if in the need for further advice and you are very welcome!
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Posted 28 September 2009 - 09:28 AM
Ok! I have successfully reformatted my laptop. I have re-installed the McAfee Security Suite, which I believe provides me with a firewall, anti-virus etc, as you mentioned in your previous post.
Thank you again for all of your help. It is very much appreciated. I will know where to come if I ever have any problems again.
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