Hi and welcome to Malwarebytes.
Bumping your topic makes it seem like you are already being helped, and as you've noticed, you were overlooked because of it.
Please reboot to Safe Mode (tap the F8 key just before Windows starts to load and select the Safe Mode option from the menu). Try running a Quick Scan with MBAM now; see if it will produce a log.
Next, reboot back into Normal Mode, then download DDS
by sUBs and save it to your Desktop.
Double-click on the DDS icon and let the scan run. When it has run two logs will be produced, please post the one that is not minimized.