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#1 jjess272

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Posted 11 December 2009 - 04:47 AM

When ever i run full scans with either malwarebytes or avg free 9.0 they both freeze on 1 of the following 3 files
windows\system32\driverstore\filerepository\nete1e32.inf_258de813
windows\system32\driverstore\filerepository\nete1e32.inf_e964f64e
windows\system32\driverstore\filerepository\nete1g32.inf_ec42ea1f

Im using windows vista quick scan comes up with 0 infections

so any ideas on how to fix this problem with either program would be greatly appreciated.

#2 noknojon

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Posted 11 December 2009 - 04:57 AM

Hello jjess272 - Welcome to Malwarebytes.org -

It was incorrect - Please see below -
If you have further problems please post back - :D
Just another private helper .......................... The answer is always 42, or Reboot
If you are waiting for an answer Press F5 ................. you may have one waiting for you ........

#3 jjess272

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Posted 11 December 2009 - 06:07 PM

well when i click the link you posted it leads to a page that says the page is broken but the problem isnt only avg its any virus scan always freezes so im thinkin i have some kind of problem but no way to remedy it cause no scan will complete other than malwarebytes quick scan and it finds nothing
[/quote]

#4 noknojon

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Posted 11 December 2009 - 06:47 PM

Welcome back jjess272 -
I did give you the wrong link -
This one is much better from our FAQ section - Go to the top of this section and there is a fix for AVG problems -
http://www.malwareby...p...st&p=167851

Sorry I hope the above one helps - ;)

Or if you think it is an infection please follow the instructions below -
We don't work on Malware removal in the general forums.
Please read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.
One of the expert helpers there will give you one-on-one assistance when one becomes available.
Thank you -
Just another private helper .......................... The answer is always 42, or Reboot
If you are waiting for an answer Press F5 ................. you may have one waiting for you ........

#5 jjess272

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Posted 11 December 2009 - 07:09 PM

yes that link was much better but unfortunately i had already tried that so it must be an infection i will now move over to the other section but thanks any ways

#6 noknojon

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Posted 11 December 2009 - 07:12 PM

You are welcome -
Please always post back if you have further issues - ;)
Just another private helper .......................... The answer is always 42, or Reboot
If you are waiting for an answer Press F5 ................. you may have one waiting for you ........

#7 AdvancedSetup

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Posted 11 December 2009 - 07:46 PM

Please try running a CHKDSK on your drive.

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#8 jjess272

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Posted 12 December 2009 - 12:10 AM

i ran the chck disk function and finally got thru a full scan with malwarebytes now will try to get thru a full scan with avg but chck disk seems to hve cleared up the issues i was having. So thanks for your help the computer had been running a chck disk function everytime i would start up but apparantly never completed correctly cause it would only take 5 mins where as the one i ran by your post took forever but actually did stuff.

#9 AdvancedSetup

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Posted 12 December 2009 - 01:05 AM

Great, glad it worked and thank you for the follow-up post.

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